# Compare N-central vs Action1 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare N-central and Action1 based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/13803-180609/N-central-vs-Action1-RMM

---

# N-central vs Action1 Features and Cost Comparison

Last updated April 29th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

N-centralAction12/4 selected

[N-central](https://www.capterra.com/p/13803/N-central/)[4.2 (251)](https://www.capterra.com/p/13803/N-central/reviews/)

[Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

[## N-central](https://www.capterra.com/p/13803/N-central/)[4.2 (251)](https://www.capterra.com/p/13803/N-central/reviews/)

Starting Price

$1.75

Value-for-Money

3.9

Functionality

4.2

Ease of Use

4

Customer Service

3.9

Reviews Sentiment

Based on [251 reviews](#user-reviews)

Positive

213

Neutral

18

Negative

20

[## Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.9

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [237 reviews](#user-reviews)

Positive

235

Neutral

2

Negative

0

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## Summary

* * *

Key features rated by users

Features selected based on 5,346 reviews from it management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

Feature ratings

Patch Management

4.0

Server Monitoring

4.4

Security Tools

3.9

Real-Time Monitoring

4.4

Remote Access/Control

4.3

73%Fit

Missing features

Feature ratings

Patch Management

4.9

Server Monitoring

4.6

Security Tools

NA

Real-Time Monitoring

4.7

Remote Access/Control

4.4

User satisfaction

User satisfaction

4.2

User reviews[251](https://www.capterra.com/p/13803/N-central/reviews/)

Ease of use

4.0

Functionality

4.2

Value for money

3.9

Customer support

3.9

User satisfaction

4.9

User reviews[237](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.9

Customer support

4.8

Price starts from

Price starts from

$1.75Other, Not provided by vendor

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

The software is designed for growing and scaling Manage Service Providers (MSPs)​. Medium to large businesses

Best for

Internal IT departments and Managed Service Providers (MSPs).

## User reviews

Pros & cons

VR

Verified Reviewer

CEO

> "It’s a powerful platform that enables proactive IT management through strong automation, patching, and monitoring capabilities, allowing us to stay ahead of issues..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

CS

CALEB S.

Network Engineer

> "While the monitoring is strong, the patching and security suites proved inefficient for our client base, requiring excessive manual intervention due to unreliable..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120)

AA

Andrew A.

Security Architect

> "The customization it affords with regard to things like patching and alerting users to needed reboots, alongside the Automations provided from the community are..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144500)

BB

Brian B.

Director

> "All new features require new SSO, limited innovation around existing features, some features just seem to take forever to be released and be fully in production (Nzo,..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144452)

VR

Verified Reviewer

CEO

> "Its integration with tools like backup, EDR, and reporting creates a more unified operational workflow, which is key for an MSP looking to standardize services and..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

CP

Christian P.

Sys Admin

> "Ultimately, using N-able feels like driving a reliable car where the manufacturer has stopped listening to the drivers. While the "engine" (patching and alerts) is..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

VR

Verified Reviewer

CEO

> "The automation capabilities stand out—being able to script, patch, monitor, and remediate issues proactively at scale saves a significant amount of time and reduces..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

CP

Christian P.

Sys Admin

> "Instead of developing AI to solve "non-issues," the development team needs to prioritize fixing the long-standing bugs and workflow limitations that partners deal..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

VR

Verified Reviewer

CEO

> "It supports a mature, standardized approach to managing client environments and aligns well with a growth-focused MSP that values efficiency and security."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

HM

Heather M.

Technical Support Engineer

> "Also, upon restarting users computer, you are unable to view the connection until they have signed back into the computer and it just loops repetitively telling you..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510)

AJ

Alex J.

Systems Engineer

> "It allows you to build complex workflows using a drag-and-drop visual designer without needing to be an expert in PowerShell or Bash."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144304)

BR

Brad R.

IT Director

> "Certain actions—like loading dashboards, executing remote tasks, or navigating between views—can feel slower than expected, especially during peak usage."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140376)

BR

Brad R.

IT Director

> "The unified dashboard gives clear visibility across endpoints, servers, and network devices without needing to jump between tools."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140376)

CP

Christian P.

Sys Admin

> "Forcing us to use a restrictive, proprietary builder instead of industry-standard scripting severely limits our ability to automate complex tasks."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

VR

Verified Reviewer

CEO

> "Overall, it strikes a strong balance between flexibility and power, making it ideal for MSPs that want to go beyond basic monitoring and truly mature their service..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

MB

Michael B.

Systems Admin

> "Something I dislike about NCentral is customization options when it comes to how a device is displayed once you get into device details."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140574)

MT

Michael T.

Delivery Manager Technical solutions manager

> "Flexibility of the tooling is what I appreciate the most, whether I'm wanting to do core monitoring, or flex into endpoint security, the tool has the capabilities..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140411)

SS

Seth S.

Consultant

> "I think the thing that really gets frustrating is after a while of being offline the agent does fall into a sleep and we have to repush it out again, and sometimes it..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145206)

RG

Robert G.

Managed Services Administrator

> "It's the core of our managed service offerings and provides our support staff with valuable client environment data."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601)

DS

Darin S.

Senior Solutions Architect

> "Security Patching seems to be very inconsistent and I struggle with getting it to push patches from time to time with customers and don't know why."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145258)

HM

Heather M.

Technical Support Engineer

> "I like that you are able to view into Terminal Sessions by using the View -> Change TS Session. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510)

CS

CALEB S.

Network Engineer

> "With a clear trend of rising licensing costs paired with a decline in both product stability and support quality, the value proposition is becoming increasingly..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120)

MT

Michael T.

Delivery Manager Technical solutions manager

> "Overall, The product is great for its designed usecase, it has flexibility to fit items in that were "second thought" which is nice."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140411)

AN

Alison N.

Office manager

> "There was one time about a year ago that we needed a backup for a client, their server went down, and cove didn't have the backup for them and we ended up losing the..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144290)

DL

Darius L.

Director of Operations

> "It's a very comprehensive remote management tool that allows us to properly manage windows patches and gives us the ability to use automation tools such as powershell..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6790940)

RG

Robert G.

Managed Services Administrator

> "Site probes are limited to only 1 network subnet and do not support VLANs."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601)

HN

Heather N.

VP of Operations

> "Strong remote support tools for fast access and troubleshooting, comprehensive network & asset management, real-time alerts and proactive monitoring"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6780336)

CP

Christian P.

Sys Admin

> "Support for the Adlumin integration is particularly poor, often resulting in a "finger-pointing" loop where no one takes responsibility."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

NB

Nils B.

CEO

> "It’s a dependable platform that handles core RMM functions well and fits our operational needs better than most alternatives."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140365)

IJ

Iman J.

IT Administrator

> "However, as an MSP, we are expected to provide timely support to our clients, and every moment of delay on our end creates a chain reaction of further delays."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6807769)

CS

Caleb S.

Network Engineer

> "N-Central accomplishes our ability to maintain asset info and has many add-ons that allow you to expand the product to your needs."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789386)

JR

Joe R.

Team Leader of Managed IT Services

> "Take Control is very unreliable and takes too long to reconnect when there is a temporary drop in network connectivity."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140578)

PD

Philip D.

Network Administrator

> "The amount of customization you can do, especially for clients/departments."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144420)

CS

CALEB S.

Network Engineer

> "Over the last several years, N-Central has remained largely stagnant, with several core functionalities actually experiencing regressive performance."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120)

MS

Mitranand S.

CEO

> "It’s reliable, highly configurable, and continues to be an essential part of our service delivery. While there are areas that could be improved — like quicker rollout..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801082)

RD

Rodney D.

Technical Team lead

> "No clear visibility into bandwidth usage and data flow, making it difficult to manage which devices are consuming network resources and where the traffic is going."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6802842)

RG

Robert G.

Managed Services Administrator

> "We use the hosted version and easily access our console from a web browser."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601)

AC

Andrew C.

Systems Administrator

> "We've had some cases open for 3+ months before being partially resolved, and others open for nearly 6 months that still have no resolution."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140420)

UI

Unib I.

Backup Operation Specialist

> "The platform offers a comprehensive suite of tools that effectively support remote monitoring and management of IT infrastructure"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6813284)

CP

Christian P.

Sys Admin

> "The overall experience with N-able is a study in frustration between a solid, functional core and a deteriorating support and development ecosystem."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

Carlos B.

IT Technitian

> "Excellent choice for MSP that want managing of servers, clients, network devices alike with intune, backup, 365 integration."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791178)

SL

Sat L.

Engineering Manager

> "The Remote take control product has deterioratedd over the last few years, OSX support is terrible and even the Windows version is a hit and miss affair these days."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6808522)

JJ

Josh J.

IT Team Lead

> "The ability to install or uninstall S1 at a flip of a switch is very efficient."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140382)

KB

Ken B.

IT Manager

> "Tried to configure some application upgrades and it took a while to get the correct options."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140395)

Paul C.

Support Manager

> "They're not just fixing critical bugs; they're actually implementing features and improvements that people in the community are asking for."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7068884)

HM

Heather M.

Technical Support Engineer

> "Unable to view all client monitors in one session."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510)

MV

Monica V.

Service Manager

> "Being able to view asset info to help recommend new parts or machines is also great."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140402)

CP

Christian P.

Sys Admin

> "The aggressive push for AI feels like a distraction from core platform stability."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

JJ

Josh J.

IT Team Lead

> "We have also found the Take Control and background tools easier to work with and have a lot more options compared to our previous RMM."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140382)

MS

Miranda S.

IT Tech I

> "Sometimes, N-Able had issues reporting the correct information or doesn't show a computer at all and I have to uninstall it and reinstall it"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6824358)

MR

Michael R.

Systems Engineer

> "Super convenient way to manage many different products/features commonly used by MSPs."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144289)

HM

Heather M.

Technical Support Engineer

> "Chat feature is very inconsistent as well as the connection from time to time. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510)

TR

Tom R.

CTO

> "We look forward to continuing to use N-central and hope that significant improvement can be made around reporting and remote control integrated tools."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140537)

DS

David S.

President

> "It's way overpriced. As the price keeps increasing, it is getting less and less valuable as more of the functionality that used to be unique to N-Central shifts to..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801456)

KW

Kat W.

VP of IT

> "Rollout is easy to accomplish within our 300 endpoint environment and pushing out software / Microsoft patches is effortless."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145052)

CP

Christian P.

Sys Admin

> "The reporting engine is severely lacking and feels outdated."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

RG

Rupesh G.

Administrator

> "It may not have the most modern look or the easiest learning curve, but once you get used to it, it works well and helps keep things under control."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141152)

PB

Paul B.

Owner

> "We have a automated repair for hard drives that fill up that works for most client systems but not for all of them which is confusing."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789802)

MR

Michael R.

Systems Engineer

> "Most of the products work seemlessly together, and the interface is very customizable yet user-friendly."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144289)

PS

Preston S.

Senior Network Engineer

> "Setups can be confusing with multiple locations to use for a single configuration."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140457)

VR

Verified Reviewer

IT Manager

> "N-Central's remote support options are my favorite feature. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145640)

JH

Jim H.

Senior Engineer

> "I hope that gets improved in the future, because it causes a headache when trying to do things quickly for a customer."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140374)

CR

Christopher R.

IT Tier Two

> "Coming from other, more complex RMMs without the same usability, and also from simpler, more user-friendly RMMs without the needed complexity, N-central has been the..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6805805)

MB

Michael B.

Systems Admin

> "With all the other products, we find ourselves contacting customer support more than actually using the product."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140574)

KK

Karanpal K.

User Support Technician

> "I like the take control remote service more than the others as it shows info of remote device rightway and real time status of devices."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791034)

GM

Graham M.

ICT Manager

> "UI / Features have not evolved in the last 5 years. When E8 applied to devices, some functionality breaks"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6808461)

Kevin M. R.

Senior IT Administrator

> "N-Central is great from a standpoint of having one central location to remote support, update, and manage computers for your business and clients. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795422)

RN

Reymond N.

Systems Engineer

> "Some issue with Take Control connectivity occassionally"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142379)

Joshua J.

Director of RMM Operations

> "It's ability to handle 3rd party patches is significant for being a default feature set."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6827957)

Paul C.

Support Manager

> "You can get the numbers. But honestly, it feels a bit clunky."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7068884)

JK

James K.

IT Manager

> "We use N-central on a daily to support our users and our network."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142060)

CP

Christian P.

Sys Admin

> "The escalation process is opaque and incredibly slow."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

AJ

Alex J.

Systems Engineer

> "N-central offers one of the most robust patching engines available."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144304)

CM

Chris M.

cloud admin

> "The UI is difficult to manage sometimes and you dont know if it is your level of access which is a problem or the tool doesnt allow you to do the task youre..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795230)

LC

Lushin C.

Senior Engineer

> "The amount of features and how it easy it to perform large, complex tasks in the backend and manage patching."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6807586)

HN

Heather N.

VP of Operations

> "MSP Manager software as not as robust as needed and I didn't like that an entire ticket could be deleted with no audit trail."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6780336)

MS

Mitranand S.

CEO

> "It’s flexible, powerful, and lets us manage our clients' environments with a lot of control. But more than the platform itself, the support we get from our account..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801082)

PM

Philip M.

IT Director

> "That said, I am not the one who set our environment up so there are some user experience issues there."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140436)

TR

Tom R.

CTO

> "The monitoring and flexability around alerts is excellent."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140537)

MV

Murtaza V.

Practice Leader

> "Monitoring and management sometimes gets confusing."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142925)

[View Reviews](https://www.capterra.com/p/13803/N-central/reviews/)

KO

Kevin O.

Senior IT Technician

> "The reporting is great for management even on the evaluation version with the dashboard showing at a glance where you currently sit..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7070916)

AK

Alfred K.

IT Manager

> "The remote tools available do not include the file transfer feature, limiting certain capabilities during remote sessions."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846345)

MB

Mark B.

IT Manager

> "We have an in-house msi package and we can release a new version which is immediately identified as an update alongside the standard..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6878327)

DH

Daniel H.

IT Manager

> "I might need to look at some thraining videos to fully utilise the platform, but the problem is not on theis side, but on mine."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7008473)

JN

John N.

IT Support Supervisor

> "I really enjoy the ability to remotely manage all of my companies workstations making sure that their computers are up to date with..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846270)

Adam L.

ICT Network Management

> "It feels like with the wealth of information it gives that some more critical vulnerabilities might get missed amongst the back log."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7019359)

ES

Elliot S.

Assistant IT Manager

> "It’s incredibly smooth and reliable, allowing me to manage devices from anywhere without the hassle of setting up additional tools...."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846704)

JR

Jeremy R.

VP, Information Technology

> "Minor issue to me is that I have to scroll to the side of the endpoint list to remote into a machine."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846259)

WH

Wanderlei H.

IT Analyst

> "I can manage more than 100 computers in just one place, install and uninstall software, and all of this with no cost (the first 200..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846461)

RH

Ryan H.

Technology Coordinator

> "It doesn't show a listing for uptime in the dashboard for all computers."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6851086)

SG

Shane G.

Director, Information and Marketing Technologies

> "I gain real‑time insights into patch status, installed software, services, and vulnerabilities—all from a single, clean dashboard."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846218)

HD

Hasan D.

IT Manager

> "in cases where it gives an error, we do not have detailed information about the causes."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846580)

Adam L.

ICT Network Management

> "We've found the remote support tools indispensable and being able to run PowerShell scripts against endpoints remotely has greatly..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7019359)

BC

Brian C.

IT Director

> "Don't like not being able to configure agent action on window supdate take over."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7005169)

RP

Roderick P.

ISO

> "It has most of what you would want in end user management, with an awesome patch management and solid vulnerability assessment tool..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846465)

AM

Angela M.

Senior Information Technology Specialist

> "Lack of ability to get support if you are a smaller organization."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846244)

KJE

Knight Joshua E.

IT SUPPORT

> "Overall, Action1 is appreciated for its scalability, flexibility, and ability to adapt to varying organizational needs and IT..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6351434)

JE

Jonathan E.

Security Engineer

> "WSUS is dead and unreliable, and using a Remote Desktop Manager to do updates manually is inefficient."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6337258)

KO

Kevin O.

Senior IT Technician

> "Remote desktop client built in to resolve issues locally is also a great help if you run into issues."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7070916)

JT

Jeremy T.

Sr. IT Support Specialist

> "Not enough built-in software packages and does not track update history per-device."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6758922)

MA

Matt A.

Technical Coordinator

> "We are deployee new windows machines to comply with Microsoft's windows 11 requirements and it has made this process a lot easier."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846238)

KO

Kevin O.

Senior IT Technician

> "Not sure if it's OS issue or deploymant."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7070916)

MB

Mark B.

IT Manager

> "It is a reliable free tool (up to 200 devices) for patch management, software deployment and script deployment."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6878327)

NV

Nelson V.

IT Manager

> "I will be nit picking here, but the auto grouping of devices was a bit clunky with all the different versions of Windows and it wasnt..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6498804)

MG

Michael G.

Systems Administrator

> "I was able to deploy to about 50 servers and was able to resolve a few outstanding CVE's without much hassle."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846319)

JR

Jeremy R.

VP, Information Technology

> "Its a bit complex to create a patch manually."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846259)

JT

Jason T.

Security Engineer

> "Immediately we noticed an improvement in patching effectiveness, and our Nessus vulnerabilities started declining thanks to the..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6483387)

AG

Alex G.

Head of Software Development

> "We trialed other products, most of which were very expensive, usually because they include PSA or other "addons" which we just do not..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6419225)

GP

Geordi P.

System Administrator

> "Action 1 is a highly detailed patching tool, The interface is mostly well put together, the vulnerability feature is amazing as well"

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846322)

JC

John C.

Cybersecurity Analyst

> "I don't like the fact that RDP cannot be permanently disabled."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846211)

MI

Matt I.

System Administrator

> "We have managed to retire several GPOs from our on-site AD which helps simplifies the eventual migration away from on-site AD to..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6635018)

LD

Lisa D.

IT Support

> "The only feature that Action1 is missing is Mac support- it is on the list of future implementation'sRemote Support allows switching..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___4883890)

NH

Noel H.

IT Consultant

> "I like how well it works in a decentralized setting, and how easily it manages compliance patching for Windows clients. "

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846253)

MG

Michael G.

Systems Administrator

> "This may be a lack of understanding in how to set this up properly. If so then my least liked thing would be the lack of it being..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846319)

GS

Greg S.

Systems Engineer

> "Being in a fairly small company (apprx: 150 endpoints) that had no patch management solution in place prior to this, I'd say that..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846236)

KW

Keith W.

IT Manager

> "Its a shame that the software does not support mobile devices."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6632702)

MJ

Matt J.

IT Director

> "Action1 has been an incredible addition to our service offering, allowing us to quickly patch OS and third-party applications with..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6617521)

TM

Tyler M.

IT Director

> "I have tried to remove a program via Remediation, but the software never uninstalls"

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6498801)

NH

Noel H.

IT Consultant

> "The client stays connected and working over long periods of time, through OS upgrades, and reliably performs updates."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846253)

BC

Brandon C.

Owner

> "That level of service is getting harder to find in this field."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6850866)

AK

Alexandros K.

Security Architect

> "The cloud-based approach also means there’s no need for on-prem infrastructure, which saves time and resources."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846633)

PU

Piotr U.

IT specialist

> "It'll be hard for me to pinpoint."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846760)

MJ

Matt J.

IT Director

> "The inbuilt reporting is strong and helps report on compliance broadly as an organisation and to a granular client level."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6617521)

HO

Harry O.

Site IT Support

> "Keeping on eye on running scripts can be a little confusing."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6773135)

JR

Jeremy R.

VP, Information Technology

> "We use the free tier so I cannot speak to their support, but documentation is well maintained and it's easy to find information in..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846259)

KB

Kevin B.

IT Manager

> "This is going to be hard to answer as we're fairly new to the platform."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846226)

ZZ

Zach Z.

Systems Administrator

> "unusual or custom programs can be added but that ends up being pretty hands on, but better than patching dozens by hand."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846950)

GS

Greg S.

Systems Engineer

> "I have to admit, I feel a little guilty that we are getting all of this for free. "

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846236)

JS

John S.

IT System Administrator

> "It is free for up to 200 endpoints and extended to 400 for vulnerability for a limited time."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7020320)

FC

Fred C.

Cyber Security Consultant

> "The time from when you tell the system to perform a task, to when it actually does is a bit slow."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6047428)

CG

Carlos G.

IT Director

> "Action1 is a powerful, intuitive, easy-to-use tool that simplifies IT management across all our devices."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846261)

MP

Mehul P.

Network Aministrator

> "Update installation sometimes doesn't work. and you have no ways to identify issue."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6196469)

MB

Mark B.

IT Manager

> "It also links in to Active Directory so will auto deploy agents making it really slick."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6878327)

AN

Andre N.

Financial manager-Business Analyst

> "We don't have the size to have our own IT department with servers."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6204167)

RH

Russell H.

Head of IT

> "It's a strong choice for anyone looking to streamline security updates and take control of their network health, especially for those..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6398129)

PA

Peter A.

IT Asset And Configuration Manager

> "Sometimes it is difficult to get a right script to use for some deployments."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6235883)

ES

Elliot S.

Assistant IT Manager

> "It's perfect for us, and a close second favourite feature is the remote access capability."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846704)

PA

Peter A.

IT Asset And Configuration Manager

> "Still struggling on how to uninstall a bulk of SysAid agents using Action1"

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6235883)

DK

Douglas K.

IT Director

> "The patch management function and ability to script your own software deployments and removals are absolutely great."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6484348)

PB

Peter B.

CIO

> "Remote desktop lacks some features 2."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___4841866)

TG

Tyler G.

Systems Administrator

> "Also help tremendously with identifying and remediating vulnerabilities."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846220)

AN

Andre N.

Financial manager-Business Analyst

> "I work in a healthcare anvironment with people who know nothing of IT."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6204167)

MM

Martin M.

Founder

> "Does an excellent job of automating all Windows patches as well as apps like Browsers, pdf programs etc."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6483298)

Samuel C.

Owner

> "No IOS app to manage and remote into the devices, need to use a web browser, but remote desktop is really limited unless you have a..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___2983299)

SG

Shane G.

Director, Information and Marketing Technologies

> "As an IT professional overseeing dozens of endpoints—many remote—Action1 has been a game‑changer for our organization."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846218)

JK

Jeff K.

Systems Administrator

> "However, that is the only issue I've had with Action1 RMM to date."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___3578536)

AD

Adam D.

IT Infrastructure Manager

> "I liked the fact it monitors vulnerabilities near real time which helps us address and remediate them."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6522373)

Issac P.

Officer

> "Ui looks a bit outdated and requires a ramp up"

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___2930284)

HM

Heiko M.

Data Protection Officer

> "Action1 has a great service, and allows small business to comply with IT security regulations for free."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6498816)

Issac P.

Officer

> "Connection is found to break at times reducing overall reliability"

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___2930284)

PU

Piotr U.

IT specialist

> "Lucrative offer on free tier - 200 endpoints I can manage completely for free."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846760)

AA

Ahmad A.

Head Of IT

> "Remote access is slow"

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___3148288)

AG

Alex G.

Head of Software Development

> "The remote control tool, while basic is by far the most reliable tool i have used on an RMM platform and have never had issues..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6419225)

AR

Abel R.

Systems Administrator

> "I would say the UI, it is rather basic."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___3148884)

[View Reviews](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

## User interface

4.16 (251)

4.91 (237)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

N-central

Top features

32/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/13803/N-central/#features)

Action1

22/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/180609/Action1-RMM/#features)

### Recognition

No recognitions have been awarded to N-central

Action1

Best Value Patch ManagementSoftware (2026) 

Best Value Patch ManagementSoftware (2025) 

Best Value Patch ManagementSoftware (2024) 

Best Value Patch ManagementSoftware (2023) 

Best Value Patch ManagementSoftware (2022) 

### Deployment & support

N-central

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Action1

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

N-central

-   By N-able
-   Located in United States
-   Founded in

Action1

-   By Action1
-   Located in United States
-   Founded in 2016

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4.6

[View full comparison](https://www.capterra.com/compare/13803-144309/N-central-vs-Atera)

[Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

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Price

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4.7

Features

4.5

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/180609-184229/Action1-RMM-vs-NinjaOne)