# Compare N-central vs Syncro 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare N-central and Syncro based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/13803-207618/N-central-vs-Syncro

---

# N-central vs Syncro Features and Cost Comparison

Last updated April 29th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

N-centralSyncro2/4 selected

[N-central](https://www.capterra.com/p/13803/N-central/)[4.2 (251)](https://www.capterra.com/p/13803/N-central/reviews/)

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.6 (148)](https://www.capterra.com/p/207618/Syncro/reviews/)

[## N-central](https://www.capterra.com/p/13803/N-central/)[4.2 (251)](https://www.capterra.com/p/13803/N-central/reviews/)

Starting Price

$1.75

Value-for-Money

3.9

Functionality

4.2

Ease of Use

4

Customer Service

3.9

Reviews Sentiment

Based on [251 reviews](#user-reviews)

Positive

213

Neutral

18

Negative

20

[## Syncro](https://www.capterra.com/p/207618/Syncro/)[4.6 (148)](https://www.capterra.com/p/207618/Syncro/reviews/)

Starting Price

$129.00/month

Value-for-Money

4.7

Functionality

4.4

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [148 reviews](#user-reviews)

Positive

142

Neutral

5

Negative

1

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## Summary

* * *

Features in Managed Service Providers (MSP) Software

Best performer

40 / 44

Only N-central

-   Active Directory Integration
-   Alerts/Notifications
-   Audit Trail

27 / 44

Only Syncro

-   CRM

User satisfaction

User satisfaction

4.2

User reviews[251](https://www.capterra.com/p/13803/N-central/reviews/)

Ease of use

4.0

Functionality

4.2

Value for money

3.9

Customer support

3.9

User satisfaction

4.6

User reviews[148](https://www.capterra.com/p/207618/Syncro/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.7

Customer support

4.4

Price starts from

Price starts from

$1.75Other, Not provided by vendor

-   Free version
-   Free trial

Price starts from

$129Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

The software is designed for growing and scaling Manage Service Providers (MSPs)​. Medium to large businesses

Best for

Built for MSPs and internal IT departments, Microsoft 365 administrators, IT consultants, and technology startups.

## User reviews

Pros & cons

VR

Verified Reviewer

CEO

> "It’s a powerful platform that enables proactive IT management through strong automation, patching, and monitoring capabilities, allowing us to stay ahead of issues..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

CS

CALEB S.

Network Engineer

> "While the monitoring is strong, the patching and security suites proved inefficient for our client base, requiring excessive manual intervention due to unreliable..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120)

AA

Andrew A.

Security Architect

> "The customization it affords with regard to things like patching and alerting users to needed reboots, alongside the Automations provided from the community are..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144500)

BB

Brian B.

Director

> "All new features require new SSO, limited innovation around existing features, some features just seem to take forever to be released and be fully in production (Nzo,..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144452)

VR

Verified Reviewer

CEO

> "Its integration with tools like backup, EDR, and reporting creates a more unified operational workflow, which is key for an MSP looking to standardize services and..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

CP

Christian P.

Sys Admin

> "Ultimately, using N-able feels like driving a reliable car where the manufacturer has stopped listening to the drivers. While the "engine" (patching and alerts) is..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

VR

Verified Reviewer

CEO

> "The automation capabilities stand out—being able to script, patch, monitor, and remediate issues proactively at scale saves a significant amount of time and reduces..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

CP

Christian P.

Sys Admin

> "Instead of developing AI to solve "non-issues," the development team needs to prioritize fixing the long-standing bugs and workflow limitations that partners deal..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

VR

Verified Reviewer

CEO

> "It supports a mature, standardized approach to managing client environments and aligns well with a growth-focused MSP that values efficiency and security."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

HM

Heather M.

Technical Support Engineer

> "Also, upon restarting users computer, you are unable to view the connection until they have signed back into the computer and it just loops repetitively telling you..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510)

AJ

Alex J.

Systems Engineer

> "It allows you to build complex workflows using a drag-and-drop visual designer without needing to be an expert in PowerShell or Bash."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144304)

BR

Brad R.

IT Director

> "Certain actions—like loading dashboards, executing remote tasks, or navigating between views—can feel slower than expected, especially during peak usage."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140376)

BR

Brad R.

IT Director

> "The unified dashboard gives clear visibility across endpoints, servers, and network devices without needing to jump between tools."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140376)

CP

Christian P.

Sys Admin

> "Forcing us to use a restrictive, proprietary builder instead of industry-standard scripting severely limits our ability to automate complex tasks."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

VR

Verified Reviewer

CEO

> "Overall, it strikes a strong balance between flexibility and power, making it ideal for MSPs that want to go beyond basic monitoring and truly mature their service..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

MB

Michael B.

Systems Admin

> "Something I dislike about NCentral is customization options when it comes to how a device is displayed once you get into device details."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140574)

MT

Michael T.

Delivery Manager Technical solutions manager

> "Flexibility of the tooling is what I appreciate the most, whether I'm wanting to do core monitoring, or flex into endpoint security, the tool has the capabilities..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140411)

SS

Seth S.

Consultant

> "I think the thing that really gets frustrating is after a while of being offline the agent does fall into a sleep and we have to repush it out again, and sometimes it..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145206)

RG

Robert G.

Managed Services Administrator

> "It's the core of our managed service offerings and provides our support staff with valuable client environment data."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601)

DS

Darin S.

Senior Solutions Architect

> "Security Patching seems to be very inconsistent and I struggle with getting it to push patches from time to time with customers and don't know why."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145258)

HM

Heather M.

Technical Support Engineer

> "I like that you are able to view into Terminal Sessions by using the View -> Change TS Session. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510)

CS

CALEB S.

Network Engineer

> "With a clear trend of rising licensing costs paired with a decline in both product stability and support quality, the value proposition is becoming increasingly..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120)

MT

Michael T.

Delivery Manager Technical solutions manager

> "Overall, The product is great for its designed usecase, it has flexibility to fit items in that were "second thought" which is nice."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140411)

AN

Alison N.

Office manager

> "There was one time about a year ago that we needed a backup for a client, their server went down, and cove didn't have the backup for them and we ended up losing the..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144290)

DL

Darius L.

Director of Operations

> "It's a very comprehensive remote management tool that allows us to properly manage windows patches and gives us the ability to use automation tools such as powershell..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6790940)

RG

Robert G.

Managed Services Administrator

> "Site probes are limited to only 1 network subnet and do not support VLANs."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601)

HN

Heather N.

VP of Operations

> "Strong remote support tools for fast access and troubleshooting, comprehensive network & asset management, real-time alerts and proactive monitoring"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6780336)

CP

Christian P.

Sys Admin

> "Support for the Adlumin integration is particularly poor, often resulting in a "finger-pointing" loop where no one takes responsibility."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

NB

Nils B.

CEO

> "It’s a dependable platform that handles core RMM functions well and fits our operational needs better than most alternatives."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140365)

IJ

Iman J.

IT Administrator

> "However, as an MSP, we are expected to provide timely support to our clients, and every moment of delay on our end creates a chain reaction of further delays."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6807769)

CS

Caleb S.

Network Engineer

> "N-Central accomplishes our ability to maintain asset info and has many add-ons that allow you to expand the product to your needs."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789386)

JR

Joe R.

Team Leader of Managed IT Services

> "Take Control is very unreliable and takes too long to reconnect when there is a temporary drop in network connectivity."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140578)

PD

Philip D.

Network Administrator

> "The amount of customization you can do, especially for clients/departments."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144420)

CS

CALEB S.

Network Engineer

> "Over the last several years, N-Central has remained largely stagnant, with several core functionalities actually experiencing regressive performance."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120)

MS

Mitranand S.

CEO

> "It’s reliable, highly configurable, and continues to be an essential part of our service delivery. While there are areas that could be improved — like quicker rollout..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801082)

RD

Rodney D.

Technical Team lead

> "No clear visibility into bandwidth usage and data flow, making it difficult to manage which devices are consuming network resources and where the traffic is going."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6802842)

RG

Robert G.

Managed Services Administrator

> "We use the hosted version and easily access our console from a web browser."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601)

AC

Andrew C.

Systems Administrator

> "We've had some cases open for 3+ months before being partially resolved, and others open for nearly 6 months that still have no resolution."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140420)

UI

Unib I.

Backup Operation Specialist

> "The platform offers a comprehensive suite of tools that effectively support remote monitoring and management of IT infrastructure"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6813284)

CP

Christian P.

Sys Admin

> "The overall experience with N-able is a study in frustration between a solid, functional core and a deteriorating support and development ecosystem."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

Carlos B.

IT Technitian

> "Excellent choice for MSP that want managing of servers, clients, network devices alike with intune, backup, 365 integration."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791178)

SL

Sat L.

Engineering Manager

> "The Remote take control product has deterioratedd over the last few years, OSX support is terrible and even the Windows version is a hit and miss affair these days."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6808522)

JJ

Josh J.

IT Team Lead

> "The ability to install or uninstall S1 at a flip of a switch is very efficient."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140382)

KB

Ken B.

IT Manager

> "Tried to configure some application upgrades and it took a while to get the correct options."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140395)

Paul C.

Support Manager

> "They're not just fixing critical bugs; they're actually implementing features and improvements that people in the community are asking for."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7068884)

HM

Heather M.

Technical Support Engineer

> "Unable to view all client monitors in one session."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510)

MV

Monica V.

Service Manager

> "Being able to view asset info to help recommend new parts or machines is also great."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140402)

CP

Christian P.

Sys Admin

> "The aggressive push for AI feels like a distraction from core platform stability."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

JJ

Josh J.

IT Team Lead

> "We have also found the Take Control and background tools easier to work with and have a lot more options compared to our previous RMM."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140382)

MS

Miranda S.

IT Tech I

> "Sometimes, N-Able had issues reporting the correct information or doesn't show a computer at all and I have to uninstall it and reinstall it"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6824358)

MR

Michael R.

Systems Engineer

> "Super convenient way to manage many different products/features commonly used by MSPs."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144289)

HM

Heather M.

Technical Support Engineer

> "Chat feature is very inconsistent as well as the connection from time to time. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510)

TR

Tom R.

CTO

> "We look forward to continuing to use N-central and hope that significant improvement can be made around reporting and remote control integrated tools."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140537)

DS

David S.

President

> "It's way overpriced. As the price keeps increasing, it is getting less and less valuable as more of the functionality that used to be unique to N-Central shifts to..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801456)

KW

Kat W.

VP of IT

> "Rollout is easy to accomplish within our 300 endpoint environment and pushing out software / Microsoft patches is effortless."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145052)

CP

Christian P.

Sys Admin

> "The reporting engine is severely lacking and feels outdated."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

RG

Rupesh G.

Administrator

> "It may not have the most modern look or the easiest learning curve, but once you get used to it, it works well and helps keep things under control."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141152)

PB

Paul B.

Owner

> "We have a automated repair for hard drives that fill up that works for most client systems but not for all of them which is confusing."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789802)

MR

Michael R.

Systems Engineer

> "Most of the products work seemlessly together, and the interface is very customizable yet user-friendly."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144289)

PS

Preston S.

Senior Network Engineer

> "Setups can be confusing with multiple locations to use for a single configuration."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140457)

VR

Verified Reviewer

IT Manager

> "N-Central's remote support options are my favorite feature. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145640)

JH

Jim H.

Senior Engineer

> "I hope that gets improved in the future, because it causes a headache when trying to do things quickly for a customer."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140374)

CR

Christopher R.

IT Tier Two

> "Coming from other, more complex RMMs without the same usability, and also from simpler, more user-friendly RMMs without the needed complexity, N-central has been the..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6805805)

MB

Michael B.

Systems Admin

> "With all the other products, we find ourselves contacting customer support more than actually using the product."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140574)

KK

Karanpal K.

User Support Technician

> "I like the take control remote service more than the others as it shows info of remote device rightway and real time status of devices."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791034)

GM

Graham M.

ICT Manager

> "UI / Features have not evolved in the last 5 years. When E8 applied to devices, some functionality breaks"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6808461)

Kevin M. R.

Senior IT Administrator

> "N-Central is great from a standpoint of having one central location to remote support, update, and manage computers for your business and clients. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795422)

RN

Reymond N.

Systems Engineer

> "Some issue with Take Control connectivity occassionally"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142379)

Joshua J.

Director of RMM Operations

> "It's ability to handle 3rd party patches is significant for being a default feature set."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6827957)

Paul C.

Support Manager

> "You can get the numbers. But honestly, it feels a bit clunky."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7068884)

JK

James K.

IT Manager

> "We use N-central on a daily to support our users and our network."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142060)

CP

Christian P.

Sys Admin

> "The escalation process is opaque and incredibly slow."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

AJ

Alex J.

Systems Engineer

> "N-central offers one of the most robust patching engines available."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144304)

CM

Chris M.

cloud admin

> "The UI is difficult to manage sometimes and you dont know if it is your level of access which is a problem or the tool doesnt allow you to do the task youre..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795230)

LC

Lushin C.

Senior Engineer

> "The amount of features and how it easy it to perform large, complex tasks in the backend and manage patching."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6807586)

HN

Heather N.

VP of Operations

> "MSP Manager software as not as robust as needed and I didn't like that an entire ticket could be deleted with no audit trail."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6780336)

MS

Mitranand S.

CEO

> "It’s flexible, powerful, and lets us manage our clients' environments with a lot of control. But more than the platform itself, the support we get from our account..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801082)

PM

Philip M.

IT Director

> "That said, I am not the one who set our environment up so there are some user experience issues there."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140436)

TR

Tom R.

CTO

> "The monitoring and flexability around alerts is excellent."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140537)

MV

Murtaza V.

Practice Leader

> "Monitoring and management sometimes gets confusing."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142925)

[View Reviews](https://www.capterra.com/p/13803/N-central/reviews/)

AW

Andrew W.

IT Helpdesk Specialist

> "It provides us with a secure method of storing client contact information and has lots of great tools that help us do things..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7066342)

CW

Carly W.

Front of House

> "Some customers have a single email address for both personal and business use, but the system does not allow the same email to..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7061152)

Len K.

CEO

> "It gives experienced technicians the tools they need to build efficient workflows without forcing rigid processes. While it..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064865)

ML

Marius L.

Tier Three Helpdesk Technician

> "Remote connections can sometimes be slow and there is no option to automatically reconnect to a workstation when it restarts..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065252)

SP

Samitha P.

Onsite Tech

> "Syncro has been a reliable and efficient platform for managing endpoints, automating repetitive tasks, and handling client..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7111539)

CK

Chris K.

Owner

> "lack of integration with Open source tools like IT Flow, and when you call support they give you an excuse making it sound..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057029)

DT

Diego T.

Senior IT technician

> "I like automation, scripting, ticket management, security and remote access, although, backgrounding tools & Splashtop fail..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065876)

KH

Kirk H.

Manager

> "I would say that if I had to pick something out that I didn't like would be the changing of the customers info should be in..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064846)

AC

Ashish C.

Technical support

> "The interface is user-friendly, and it helps streamline daily tasks such as ticket management, device monitoring, and remote..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366)

Spencer E.

IT Managed Services Engineer

> "UI/UX isn’t the slickest or most modern: Some users describe the interface as dated or less polished than newer alternatives —..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7059174)

VR

Verified Reviewer

System Admin

> "Syncro’s backgrounding tools are extremely powerful and reliable, allowing me to troubleshoot and resolve issues quickly..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060732)

SA

Samuel A.

Business Owner

> "Not much to dislike about Syncro, my biggest issue would be that we are billed in USD whilst we are based in Australia."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065177)

SC

Shawn C.

Lead Developer

> "We rely heavily on the scripting capabilities and PowerShell automation, and Syncro executes them reliably across our fleet."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7093481)

AW

Andrew W.

IT Helpdesk Specialist

> "I have to scroll back when managing alert tickets that are low priority."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7066342)

RM

Romeo M.

IT Engineer

> "Syncro’s all-in-one platform makes managing tickets, invoicing, and remote monitoring seamless."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058101)

NT

Nathan T.

IT Technician and Voip Administrator

> "I also think the cellar app could do with a little updating as it logs you out frequently and isn't as user friendly as the..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7014407)

SC

Shawn C.

Lead Developer

> "The integration layer is strong—we connect AV tools, external RMM agents, and multiple third-party systems without friction."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7093481)

JC

Jennifer C.

Account Manager

> "Syncro doesn't offer quite the same level of robustness as some of its competitors."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065633)

JE

Joshua E.

IT Manager

> "The new integration with M365 is great because it makes password resets a breeze and eliminates the need to switch between..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7068481)

RM

Romeo M.

IT Engineer

> "Sometimes it is difficult to know which way to deploy scripts by policies."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058101)

PV

Prakash V.

Mamager

> "We like syncro RMM and Tickting tool it amazing very well build all together with great UI/UX help in our day to day workflows"

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112167)

TS

Tom S.

Director

> "Patch management - can be very buggy when trying to deploy feature updates (I.e. Windows 11 23H2)."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___6853180)

CE

Cydrina E.

Tier One Helpdesk

> "It assists greatly in managing the high intake volume of tickets we receive so that we can better assist our clientele."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060045)

MK

Mack K.

Technical Alignment Manager

> "Main con is the interface is not the best compared to other solutions."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7135420)

JD

Joe D.

Senior System Engineer

> "It helps provide pushing applications, updates and scripts but also to jump on the user's computer to help troubleshoot issues..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057055)

VR

Verified Reviewer

Infrastructure Engineer

> "The user interface is not the greatest if you compare it to competitors, the mobile app is very limited"

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___6867324)

JT

Jacob T.

Network Engineer

> "The pricing model is very reasonable and allows for smaller MSPs to get into the space without making huge commitments off the..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065583)

MK

Mack K.

Technical Alignment Manager

> "Other minor issues all related to interface not being the best."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7135420)

SP

Samitha P.

Onsite Tech

> "Syncro brings RMM and PSA together in one platform, which eliminates the need to juggle multiple tools."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7111539)

MA

Mohammed A.

Sr. Systems Architect

> "I am unable to update my note after submitting it."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060695)

JM

Jared M.

System Engineer

> "Delivering both RMM & PSA with high-end features for automation, policies, scripting out of the box helps make you more money..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7019559)

RwW

Ross wimmersberger W.

CEO

> "I would say lack of full integrations with partners. "

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058581)

AR

Ashley R.

COO

> "It integrates nicely with existing tools in your stack, and the API is robust enough to cover any gaps."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060792)

MM

Matthew M.

Owner Director of IT

> "The reporting, making your own report is not easy to do at all. "

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057121)

AC

Ashish C.

Technical support

> "This makes it much easier for our team to manage multiple client devices and respond to issues quickly."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366)

MM

Matthew M.

Owner Director of IT

> "I have tried multiple times and never have been able to create a report."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057121)

KH

Kirk H.

Manager

> "Over it is a great tool to you when you have multiples of customer accounts and the ease of use is fantastic great for..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064846)

PK

Paul K.

Senior Network Engineer

> "The calendaring function and interface is very rudimentary, the script troubleshooting can be a bit difficult, and the "flow"..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4834115)

MA

Mohammed A.

Sr. Systems Architect

> "The integration with MS 365 also helps with registering users in the organization."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060695)

DC

David C.

IT Assistant

> "My biggest gripe however, is that we are unable to use our ticket metrics as one account is shared with reception who book the..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823389)

AC

Ashish C.

Technical support

> "The automation tools are also very helpful for reducing manual work and improving response time for support issues."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366)

Len K.

CEO

> "Project management needs work"

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064865)

RB

Ron B.

Owner

> "I was able to reduce my costs, and have better options to troubleshoot a machine without even remoting onto it."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057089)

CF

Cody F.

IT Director

> "years in and all of our complaints are cosmetic."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057023)

JE

Joshua E.

IT Manager

> "I also appreciate the baseline checks that help double check configurations, ensuring everything is set correctly."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7068481)

NT

Nathan T.

IT Technician and Voip Administrator

> "sometimes the site can be slow."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7014407)

BM

Bill M.

Chief Simplifer

> "We like that we have an integrated platform and single pane of glass for PSA and RMM."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065760)

BM

Ben M.

Senior Technician

> "No idea if anyone's reported problems are getting addressed."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7042481)

MW

Michal W.

Technical Engineer

> "I like the most how easy it is to push PowerShell script, Asset management is also an advantage, I can filter assets easily."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058177)

DG

David G.

Owner

> "Support was just ok and development velocity was slow."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7013682)

CE

Cydrina E.

Tier One Helpdesk

> "This helps to keep things organized when dealing with multiple clients at a time."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060045)

BM

Ben M.

Senior Technician

> "Clunky ticketing system."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7042481)

CW

Carly W.

Front of House

> "It's easy to see how much of each item remains, know exactly when to reorder, and quickly enter new stock as it arrives."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7061152)

MC

Matthew C.

Owner

> "The alerts are lagging and notifies you of removed software 4 to 6 hours later, which isn't helpful then."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823749)

NS

Nick S.

Sales

> "Coming from a more outdated system, it feels like a major upgrade—everything is more organized, secure, and centralized."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057049)

OB

Otto B.

Owner

> "However does not use the PSA/billing as it would not work in the EU"

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823335)

DT

Diego T.

Senior IT technician

> "Having these options to fit our workflo almost perfectly is amazing, is the thing I like most about Syncro."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065876)

MC

Matthew C.

Owner

> "The user interface looks dated and needs a lot of improvement."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823749)

Ronen S.

IT Administrator

> "The seamless integration between these two features really streamlines our workflow."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057453)

Brian W.

Owner

> "There are some things you can't do in the mobile app. "

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___5052509)

MM

Matthew M.

Owner Director of IT

> "Excellent, like I said, the invoicing and the ability to stay on one system which is invaluable. "

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057121)

CG

Clayton G.

IT Service Manager

> "I would not recommend to use the Integrated Remote connection tools yet. "

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823916)

AC

Ashish C.

Technical support

> "Overall, it simplifies managing multiple systems and keeps everything organized in one place."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366)

CW

Christopher W.

Owner

> "Price is too high for the limited features I use."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4845022)

JT

Jacob T.

Network Engineer

> "The integrations are quite useful, and the remote access tool is now quite robust."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065583)

MR

Matt R.

CEO

> "Can sometimes be difficult to get ahold of a human."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4834081)

BB

Ben B.

Engineer

> "The learning curve of Syncro is very quick and I picked it up almost immediately despite never using an RMM ticketing system..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060728)

ND

Nick D.

CTO

> "Support is lacking."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823767)

BM

Ben M.

Senior Technician

> "Provides good remote access and monitoring functions and integrates with several security products."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7042481)

HA

Halion A.

director of client services

> "it gets the job done but the bugs can be annoying"

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___3820196)

Len K.

CEO

> "For security-minded and automation-driven MSPs, Syncro provides an excellent value."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064865)

WB

William B.

Owner

> "The recently revamped policy module is still less than ideal."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___3361749)

NS

Nick S.

Sales

> "Overall, it offers a modern, streamlined toolkit without the complexity or cost of many competitors."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057049)

VR

Verified Reviewer

Store Manager

> "The lack of customization on the dashboard ui is a small complaint I have."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___2600344)

[View Reviews](https://www.capterra.com/p/207618/Syncro/reviews/)

## User interface

4.16 (251)

4.62 (148)

### Features

N-central

Top features

40/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/13803/N-central/#features)

Syncro

27/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/207618/Syncro/#features)

### Recognition

No recognitions have been awarded to N-central

Syncro is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value Remote Monitoring and ManagementSoftware (2022) 

### Deployment & support

N-central

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Syncro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

N-central

-   By N-able
-   Located in United States
-   Founded in

Syncro

-   By Servably
-   Located in United States
-   Founded in 2010

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