# Compare N-central vs PRTG 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare PRTG and N-central based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/13803-21581/N-central-vs-PRTG-Network-Monitor

---

# PRTG vs N-central Features and Cost Comparison

Last updated April 29th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PRTGN-central2/4 selected

[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.6 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/)

[N-central](https://www.capterra.com/p/13803/N-central/)[4.2 (251)](https://www.capterra.com/p/13803/N-central/reviews/)

[## PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.6 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/)

Starting Price

$179.00/month

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [255 reviews](#user-reviews)

Positive

242

Neutral

10

Negative

3

[## N-central](https://www.capterra.com/p/13803/N-central/)[4.2 (251)](https://www.capterra.com/p/13803/N-central/reviews/)

Starting Price

$1.75

Value-for-Money

3.9

Functionality

4.2

Ease of Use

4

Customer Service

3.9

Reviews Sentiment

Based on [251 reviews](#user-reviews)

Positive

213

Neutral

18

Negative

20

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## Summary

* * *

Key features rated by users

Features selected based on 2,767 reviews from network monitoring software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

Real-Time Monitoring

4.7

Real-Time Data

4.2

Alerts/Notifications

4.5

Server Monitoring

4.6

Dashboard

4.5

83%Fit

Feature ratings

Real-Time Monitoring

4.4

Real-Time Data

5.0

Alerts/Notifications

4.3

Server Monitoring

4.4

Dashboard

4.3

User satisfaction

User satisfaction

4.6

User reviews[255](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/)

Ease of use

4.4

Functionality

4.5

Value for money

4.3

Customer support

4.2

User satisfaction

4.2

User reviews[251](https://www.capterra.com/p/13803/N-central/reviews/)

Ease of use

4.0

Functionality

4.2

Value for money

3.9

Customer support

3.9

Price starts from

Price starts from

$179Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$1.75Other, Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Paessler and PRTG, are two names inseparably associated with award-winning monitoring. PRTG is the ideal solution for small to enterprise infrastructures – and sysadmins who don't want to compromise.

Best for

The software is designed for growing and scaling Manage Service Providers (MSPs)​. Medium to large businesses

## User reviews

Pros & cons

Joe D.

Senior System Engineer

> "It offers the service for free to 100 sensors, which also makes this a great product if you are in a small-medium business company. "

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7060223)

Rabindra K.

Network Security Engineer

> "The UI, while functional, feels a bit dated compared to some newer monitoring tools; it takes some getting used to"

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7063403)

KP

Krunal P.

Cybersecurity Analyst

> "PRTG captures a big picture overview of an organization's entire infrastructure, the good and the bad which creates a reliable source for users who..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6488316)

MR

Mathieu R.

Programmeur Jouabilité

> "The interface can feel overloaded with information at times, which may be overwhelming for new users."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7052442)

MR

Mathieu R.

Programmeur Jouabilité

> "I appreciated how easy it was to track traffic and server load in real time, especially when diagnosing gameplay service issues."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7052442)

SG

Stephen G.

IT Manager

> "If you require anything not ready and provided then you will need to spend a lot of time learning and playing with the system."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7065506)

Joe D.

Senior System Engineer

> "We enjoy that it is real-time monitoring and it alerts us using via SMS and email."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7060223)

Rabindra K.

Network Security Engineer

> "We hit some unexpected costs when scaling up our infrastructure."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7063403)

RA

Randy A.

Sr. Systems Analyst

> "Tracking local network devices at an event, and with notifications when something is offline have greatly helped to reduce the stress of keeping an..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6535202)

GH

Guillermo H.

mamagement

> "Interface is a bit overwhelming, occasional false alarms."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6548246)

NH

Neal H.

Systems Engineer

> "The customization for network maps and the likes seem very limited but otherwise a great product."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7082855)

Carlos C.

System Administrator

> "The system is so complete that it also has too much settings for each sensor which sometimes makes the work of configuring them very exausting."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6196657)

NH

Neal H.

Systems Engineer

> "Easy to use, does exactly what we want in terms of showing network event alerts as soon as they happen, allowing us to react without a steep learning..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7082855)

ML

Mauricio L.

Account Executive

> "It does not allow me to remotely intervene in my infrastructure or make adjustments online."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___5078367)

MK

Michal K.

IT Engineer

> "I was only testing this tool, it surprised me with the amount of sensors I could set up."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7080778)

SM

Sayed M.

intern

> "PRTG network is expensive for large network and customer support is slow."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6011617)

VR

Verified Reviewer

IT Operations

> "The fact they still provide a free version for smaller networks is great."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7139141)

VR

Verified Reviewer

Assistant Director IT

> "application is not complete as 1 stop solution for everything related to network and server monitoring, many features and not integrated with each..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4101642)

SG

Stephen G.

IT Manager

> "There is a lot of customization available."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7065506)

AFM

Ahmad Fahmi M.

Network Specialist

> "Not able to run on Linux or other non-Windows operating system."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6195796)

LT

Laura T.

Marketing - Designer

> "The customizable dashboards and alerts make staying on top of my network's health a cinch."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6510146)

JB

Jason B.

Network Administrator

> "The interface is can be overwhelming (not sure how to avoid that) and it's frustrating that it's not possible to multi-select objects on a map and..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4362052)

VR

Verified Reviewer

IT Operations

> "It's ease of you and ability to support almost any network device."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7139141)

LH

Lars H.

System Engineer

> "there is not a lot I can wirte here, maybe sometime the lack of support by phone"

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6199093)

Rabindra K.

Network Security Engineer

> "The real game changer for me has been the intuitive dashboard."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7063403)

SB

Sebastian B.

Global Infrastrucure and Security Manager

> "Planning is more tedious then setting it actually up."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6199095)

Joe D.

Senior System Engineer

> "It is easy to setup and use and within a few minutes you would have a functional alerting system."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7060223)

NS

Nico S.

Director IT

> "Performance consuming WMI sensors bribging server to crash often"

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___3812110)

WP

Warren P.

Group IT Manager

> "The initial setup of PRTG is very easy, and the 100 free sensors allows you to monitor a reasonable part of your network for free to determine that it..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6198482)

ZS

Zahid S.

Lead Engineer

> "May not be scalable in very very large environment."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4277330)

AM

Alejandro M.

IT Support Engineer

> "PRTG is a powerful tool that greatly helps any IT team, by relying on protocols such as snmp and netflow among others, it allows to acquire very..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4932797)

JB

Jason B.

Network Administrator

> "Smaller shops would have a hard time validating the cost. "

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4362052)

CB

Chad B.

IT Coordinator

> "One common positive aspect users highlight is the real-time insights provided by PRTG, which allow them to proactively identify and address network..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6196601)

JT

John T.

IT Manager

> "backup is a big headache still, and no easy way to do it."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4315635)

Jhon V.

Master of Information Technology

> "Our level 1 support work is to timely detect those technical events that affect the network infrastructure and which are reflected in the reports..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4820724)

MF

Marco F.

Datacenter Administrator

> "Map designer must be changed, is so hard to use!"

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4317546)

MS

Michael S.

Senior Manager, Information Technology

> "PRTG has allowed us to accurately monitor our network and systems as well as been the forefront of our notification system for 10+ years."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6196557)

Carlos C.

System Administrator

> "Very rarely, after an update, some sensors start to malfunction"

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___3489582)

SA

Samuel A.

Software

> "A versatile network watchdog, offering impressive system health features and easy integrations with servers, switches, routers, and firewalls."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4829532)

RL

Rein L.

Monitoring engineer

> "If you want to go out-of-the box there is a big chance of false positives."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2933138)

Alejandro Enrique M.

Helpdesk Operations Supervisor

> "Honestly I have used several tools that allow us to perform the analysis of our IT infrastructure and I can say that PRTG has given us a hand in..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4819429)

JT

John T.

IT Manager

> "Dashboard are not easy to me."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4315635)

AM

Alejandro M.

IT Support Engineer

> "The tool provides us with certain functionalities adaptable to our network topology in order to have 24/7 monitoring of each of the elements involved;..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4932797)

EM

Esben M.

IT Specialist

> "The unusual traffic monitoring is not really useful."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___3489673)

AK

Abhishek K.

IT Infrastructure engineer

> "Best tool to monitor the network , Great to get good insists into the network."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6460637)

JJ

Jimmy J.

owner

> "The interface was a little weird to understand at first."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2877899)

AM

Amgad M.

CISO

> "PRTG really excels at providing detailed network visibility."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6448407)

EM

Esben M.

IT Specialist

> "Some of the setup is a bit tricky."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___3489673)

RD

Rafael D.

Automation Specialist

> "This centralized view of network health allows for swift issue identification and resolution."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6247322)

Umair Ali K.

Senior Network Administrator

> "it does not support netflow with juniper srx devices."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2273846)

JN

Juan N.

IT Director

> "the affordability of PRTG was the most important for us"

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6392461)

MP

Mithila P.

Senior Technical Support Engineer

> "In administering and troubleshooting documentation is not clear though and hard to understand."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2608713)

MD

Matthew D.

Operations Manager

> "The out-the-box templates are also very good and enable us to monitor in-depth services with ease"

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4898879)

LV

Lin V.

IT Analyst

> "The customer services leave a bit to be desired."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2266211)

ML

Mauricio L.

Account Executive

> "It has interesting dashboards and templates that are quite good for creating management reports."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___5078367)

TM

Thatayaone M.

Director, Consulting Engineer

> "Not that easy to set up if you are not familiar with it."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2465700)

[View Reviews](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/)

VR

Verified Reviewer

CEO

> "It’s a powerful platform that enables proactive IT management through strong automation, patching, and monitoring capabilities, allowing us to stay ahead of issues..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

CS

CALEB S.

Network Engineer

> "While the monitoring is strong, the patching and security suites proved inefficient for our client base, requiring excessive manual intervention due to unreliable..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120)

AA

Andrew A.

Security Architect

> "The customization it affords with regard to things like patching and alerting users to needed reboots, alongside the Automations provided from the community are..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144500)

BB

Brian B.

Director

> "All new features require new SSO, limited innovation around existing features, some features just seem to take forever to be released and be fully in production (Nzo,..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144452)

VR

Verified Reviewer

CEO

> "Its integration with tools like backup, EDR, and reporting creates a more unified operational workflow, which is key for an MSP looking to standardize services and..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

CP

Christian P.

Sys Admin

> "Ultimately, using N-able feels like driving a reliable car where the manufacturer has stopped listening to the drivers. While the "engine" (patching and alerts) is..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

VR

Verified Reviewer

CEO

> "The automation capabilities stand out—being able to script, patch, monitor, and remediate issues proactively at scale saves a significant amount of time and reduces..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

CP

Christian P.

Sys Admin

> "Instead of developing AI to solve "non-issues," the development team needs to prioritize fixing the long-standing bugs and workflow limitations that partners deal..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

VR

Verified Reviewer

CEO

> "It supports a mature, standardized approach to managing client environments and aligns well with a growth-focused MSP that values efficiency and security."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

HM

Heather M.

Technical Support Engineer

> "Also, upon restarting users computer, you are unable to view the connection until they have signed back into the computer and it just loops repetitively telling you..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510)

AJ

Alex J.

Systems Engineer

> "It allows you to build complex workflows using a drag-and-drop visual designer without needing to be an expert in PowerShell or Bash."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144304)

BR

Brad R.

IT Director

> "Certain actions—like loading dashboards, executing remote tasks, or navigating between views—can feel slower than expected, especially during peak usage."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140376)

BR

Brad R.

IT Director

> "The unified dashboard gives clear visibility across endpoints, servers, and network devices without needing to jump between tools."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140376)

CP

Christian P.

Sys Admin

> "Forcing us to use a restrictive, proprietary builder instead of industry-standard scripting severely limits our ability to automate complex tasks."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

VR

Verified Reviewer

CEO

> "Overall, it strikes a strong balance between flexibility and power, making it ideal for MSPs that want to go beyond basic monitoring and truly mature their service..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

MB

Michael B.

Systems Admin

> "Something I dislike about NCentral is customization options when it comes to how a device is displayed once you get into device details."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140574)

MT

Michael T.

Delivery Manager Technical solutions manager

> "Flexibility of the tooling is what I appreciate the most, whether I'm wanting to do core monitoring, or flex into endpoint security, the tool has the capabilities..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140411)

SS

Seth S.

Consultant

> "I think the thing that really gets frustrating is after a while of being offline the agent does fall into a sleep and we have to repush it out again, and sometimes it..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145206)

RG

Robert G.

Managed Services Administrator

> "It's the core of our managed service offerings and provides our support staff with valuable client environment data."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601)

DS

Darin S.

Senior Solutions Architect

> "Security Patching seems to be very inconsistent and I struggle with getting it to push patches from time to time with customers and don't know why."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145258)

HM

Heather M.

Technical Support Engineer

> "I like that you are able to view into Terminal Sessions by using the View -> Change TS Session. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510)

CS

CALEB S.

Network Engineer

> "With a clear trend of rising licensing costs paired with a decline in both product stability and support quality, the value proposition is becoming increasingly..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120)

MT

Michael T.

Delivery Manager Technical solutions manager

> "Overall, The product is great for its designed usecase, it has flexibility to fit items in that were "second thought" which is nice."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140411)

AN

Alison N.

Office manager

> "There was one time about a year ago that we needed a backup for a client, their server went down, and cove didn't have the backup for them and we ended up losing the..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144290)

DL

Darius L.

Director of Operations

> "It's a very comprehensive remote management tool that allows us to properly manage windows patches and gives us the ability to use automation tools such as powershell..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6790940)

RG

Robert G.

Managed Services Administrator

> "Site probes are limited to only 1 network subnet and do not support VLANs."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601)

HN

Heather N.

VP of Operations

> "Strong remote support tools for fast access and troubleshooting, comprehensive network & asset management, real-time alerts and proactive monitoring"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6780336)

CP

Christian P.

Sys Admin

> "Support for the Adlumin integration is particularly poor, often resulting in a "finger-pointing" loop where no one takes responsibility."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

NB

Nils B.

CEO

> "It’s a dependable platform that handles core RMM functions well and fits our operational needs better than most alternatives."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140365)

IJ

Iman J.

IT Administrator

> "However, as an MSP, we are expected to provide timely support to our clients, and every moment of delay on our end creates a chain reaction of further delays."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6807769)

CS

Caleb S.

Network Engineer

> "N-Central accomplishes our ability to maintain asset info and has many add-ons that allow you to expand the product to your needs."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789386)

JR

Joe R.

Team Leader of Managed IT Services

> "Take Control is very unreliable and takes too long to reconnect when there is a temporary drop in network connectivity."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140578)

PD

Philip D.

Network Administrator

> "The amount of customization you can do, especially for clients/departments."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144420)

CS

CALEB S.

Network Engineer

> "Over the last several years, N-Central has remained largely stagnant, with several core functionalities actually experiencing regressive performance."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120)

MS

Mitranand S.

CEO

> "It’s reliable, highly configurable, and continues to be an essential part of our service delivery. While there are areas that could be improved — like quicker rollout..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801082)

RD

Rodney D.

Technical Team lead

> "No clear visibility into bandwidth usage and data flow, making it difficult to manage which devices are consuming network resources and where the traffic is going."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6802842)

RG

Robert G.

Managed Services Administrator

> "We use the hosted version and easily access our console from a web browser."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601)

AC

Andrew C.

Systems Administrator

> "We've had some cases open for 3+ months before being partially resolved, and others open for nearly 6 months that still have no resolution."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140420)

UI

Unib I.

Backup Operation Specialist

> "The platform offers a comprehensive suite of tools that effectively support remote monitoring and management of IT infrastructure"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6813284)

CP

Christian P.

Sys Admin

> "The overall experience with N-able is a study in frustration between a solid, functional core and a deteriorating support and development ecosystem."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

Carlos B.

IT Technitian

> "Excellent choice for MSP that want managing of servers, clients, network devices alike with intune, backup, 365 integration."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791178)

SL

Sat L.

Engineering Manager

> "The Remote take control product has deterioratedd over the last few years, OSX support is terrible and even the Windows version is a hit and miss affair these days."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6808522)

JJ

Josh J.

IT Team Lead

> "The ability to install or uninstall S1 at a flip of a switch is very efficient."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140382)

KB

Ken B.

IT Manager

> "Tried to configure some application upgrades and it took a while to get the correct options."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140395)

Paul C.

Support Manager

> "They're not just fixing critical bugs; they're actually implementing features and improvements that people in the community are asking for."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7068884)

HM

Heather M.

Technical Support Engineer

> "Unable to view all client monitors in one session."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510)

MV

Monica V.

Service Manager

> "Being able to view asset info to help recommend new parts or machines is also great."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140402)

CP

Christian P.

Sys Admin

> "The aggressive push for AI feels like a distraction from core platform stability."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

JJ

Josh J.

IT Team Lead

> "We have also found the Take Control and background tools easier to work with and have a lot more options compared to our previous RMM."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140382)

MS

Miranda S.

IT Tech I

> "Sometimes, N-Able had issues reporting the correct information or doesn't show a computer at all and I have to uninstall it and reinstall it"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6824358)

MR

Michael R.

Systems Engineer

> "Super convenient way to manage many different products/features commonly used by MSPs."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144289)

HM

Heather M.

Technical Support Engineer

> "Chat feature is very inconsistent as well as the connection from time to time. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510)

TR

Tom R.

CTO

> "We look forward to continuing to use N-central and hope that significant improvement can be made around reporting and remote control integrated tools."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140537)

DS

David S.

President

> "It's way overpriced. As the price keeps increasing, it is getting less and less valuable as more of the functionality that used to be unique to N-Central shifts to..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801456)

KW

Kat W.

VP of IT

> "Rollout is easy to accomplish within our 300 endpoint environment and pushing out software / Microsoft patches is effortless."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145052)

CP

Christian P.

Sys Admin

> "The reporting engine is severely lacking and feels outdated."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

RG

Rupesh G.

Administrator

> "It may not have the most modern look or the easiest learning curve, but once you get used to it, it works well and helps keep things under control."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141152)

PB

Paul B.

Owner

> "We have a automated repair for hard drives that fill up that works for most client systems but not for all of them which is confusing."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789802)

MR

Michael R.

Systems Engineer

> "Most of the products work seemlessly together, and the interface is very customizable yet user-friendly."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144289)

PS

Preston S.

Senior Network Engineer

> "Setups can be confusing with multiple locations to use for a single configuration."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140457)

VR

Verified Reviewer

IT Manager

> "N-Central's remote support options are my favorite feature. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145640)

JH

Jim H.

Senior Engineer

> "I hope that gets improved in the future, because it causes a headache when trying to do things quickly for a customer."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140374)

CR

Christopher R.

IT Tier Two

> "Coming from other, more complex RMMs without the same usability, and also from simpler, more user-friendly RMMs without the needed complexity, N-central has been the..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6805805)

MB

Michael B.

Systems Admin

> "With all the other products, we find ourselves contacting customer support more than actually using the product."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140574)

KK

Karanpal K.

User Support Technician

> "I like the take control remote service more than the others as it shows info of remote device rightway and real time status of devices."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791034)

GM

Graham M.

ICT Manager

> "UI / Features have not evolved in the last 5 years. When E8 applied to devices, some functionality breaks"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6808461)

Kevin M. R.

Senior IT Administrator

> "N-Central is great from a standpoint of having one central location to remote support, update, and manage computers for your business and clients. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795422)

RN

Reymond N.

Systems Engineer

> "Some issue with Take Control connectivity occassionally"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142379)

Joshua J.

Director of RMM Operations

> "It's ability to handle 3rd party patches is significant for being a default feature set."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6827957)

Paul C.

Support Manager

> "You can get the numbers. But honestly, it feels a bit clunky."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7068884)

JK

James K.

IT Manager

> "We use N-central on a daily to support our users and our network."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142060)

CP

Christian P.

Sys Admin

> "The escalation process is opaque and incredibly slow."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

AJ

Alex J.

Systems Engineer

> "N-central offers one of the most robust patching engines available."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144304)

CM

Chris M.

cloud admin

> "The UI is difficult to manage sometimes and you dont know if it is your level of access which is a problem or the tool doesnt allow you to do the task youre..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795230)

LC

Lushin C.

Senior Engineer

> "The amount of features and how it easy it to perform large, complex tasks in the backend and manage patching."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6807586)

HN

Heather N.

VP of Operations

> "MSP Manager software as not as robust as needed and I didn't like that an entire ticket could be deleted with no audit trail."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6780336)

MS

Mitranand S.

CEO

> "It’s flexible, powerful, and lets us manage our clients' environments with a lot of control. But more than the platform itself, the support we get from our account..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801082)

PM

Philip M.

IT Director

> "That said, I am not the one who set our environment up so there are some user experience issues there."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140436)

TR

Tom R.

CTO

> "The monitoring and flexability around alerts is excellent."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140537)

MV

Murtaza V.

Practice Leader

> "Monitoring and management sometimes gets confusing."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142925)

[View Reviews](https://www.capterra.com/p/13803/N-central/reviews/)

## User interface

4.58 (255)

4.16 (251)

### Features

PRTG

39/47

-   Access Controls/Permissions
-   AI Copilot
-   Alerts/Notifications
-   Anomaly Detection
-   API
-   Audit Trail
-   Bandwidth Monitoring
-   Baseline Manager
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Customizable Reports
-   Dashboard
-   Data Visualization
-   Device Auto Discovery
-   Downtime Tracking
-   Event Logs
-   Generative AI
-   Incident Management
-   IP Address Monitoring
-   Maintenance Scheduling
-   Multi-Location Monitoring
-   Network Analysis
-   Network Mapping
-   Network Resource Management
-   Patch Management
-   Performance Metrics
-   Predictive Analytics
-   Process/Workflow Automation
-   Real-Time Data
-   Real-Time Monitoring
-   Remediation Management
-   Remote Monitoring & Management
-   Reporting & Statistics
-   Search/Filter
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Simple Network Management Protocol (SNMP)
-   SSL Security
-   Third-Party Integrations
-   Threshold Alerts
-   Troubleshooting
-   Uptime Reporting
-   User Management
-   Virtualization
-   Vulnerability Scanning
-   Web Traffic Reporting

[See all features](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#features)

N-central

Top features

40/47

-   Access Controls/Permissions
-   AI Copilot
-   Alerts/Notifications
-   Anomaly Detection
-   API
-   Audit Trail
-   Bandwidth Monitoring
-   Baseline Manager
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Customizable Reports
-   Dashboard
-   Data Visualization
-   Device Auto Discovery
-   Downtime Tracking
-   Event Logs
-   Generative AI
-   Incident Management
-   IP Address Monitoring
-   Maintenance Scheduling
-   Multi-Location Monitoring
-   Network Analysis
-   Network Mapping
-   Network Resource Management
-   Patch Management
-   Performance Metrics
-   Predictive Analytics
-   Process/Workflow Automation
-   Real-Time Data
-   Real-Time Monitoring
-   Remediation Management
-   Remote Monitoring & Management
-   Reporting & Statistics
-   Search/Filter
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Simple Network Management Protocol (SNMP)
-   SSL Security
-   Third-Party Integrations
-   Threshold Alerts
-   Troubleshooting
-   Uptime Reporting
-   User Management
-   Virtualization
-   Vulnerability Scanning
-   Web Traffic Reporting

[See all features](https://www.capterra.com/p/13803/N-central/#features)

### Recognition

PRTG is recognized as a top-rated tool in 5 Capterra Shortlist reports

N-central is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

PRTG

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

N-central

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

PRTG

-   By Paessler GmbH
-   Located in Germany
-   Founded in 1997

N-central

-   By N-able
-   Located in United States
-   Founded in

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Contact vendor for pricing

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