# Compare N-central vs Autotask PSA 2026 | Capterra > Unsure of what to choose? Check Capterra to compare N-central and Autotask PSA based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/13803-223239/N-central-vs-Autotask-PSA --- # N-central vs Autotask PSA Features and Cost Comparison Last updated May 20th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: N-centralAutotask PSA2/4 selected [N-central](https://www.capterra.com/p/13803/N-central/)[4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) [Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[4.2 (156)](https://www.capterra.com/p/223239/Autotask-PSA/reviews/) [## N-central](https://www.capterra.com/p/13803/N-central/)[4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Starting Price $1.75 Value-for-Money 3.9 Functionality 4.2 Ease of Use 4 Customer Service 3.9 Reviews Sentiment Based on [253 reviews](#user-reviews) Positive 215 Neutral 18 Negative 20 [## Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[4.2 (156)](https://www.capterra.com/p/223239/Autotask-PSA/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.2 Ease of Use 3.9 Customer Service 4.1 Reviews Sentiment Based on [156 reviews](#user-reviews) Positive 128 Neutral 22 Negative 6 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Managed Service Providers (MSP) Software Best performer 40 / 44 Only N-central - Anti Virus - Build Automation - Compliance Management 29 / 44 Only Autotask PSA - CRM - Vendor Management User satisfaction User satisfaction 4.2 User reviews[253](https://www.capterra.com/p/13803/N-central/reviews/) Ease of use 4.0 Functionality 4.2 Value for money 3.9 Customer support 3.9 User satisfaction 4.2 User reviews[156](https://www.capterra.com/p/223239/Autotask-PSA/reviews/) Ease of use 3.9 Functionality 4.2 Value for money 4.0 Customer support 4.1 Price starts from Price starts from $1.75Other, Not provided by vendor - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for The software is designed for growing and scaling Manage Service Providers (MSPs)​. Medium to large businesses Best for Not provided by vendor ## User reviews Pros & cons SO Sean O. Senior Cyber Security Engineer > "The automation capabilities, device monitoring, patch management, and remote access tools significantly reduce administrative overhead, improve response times, and deliver a..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7148488) CS CALEB S. Network Engineer > "While the monitoring is strong, the patching and security suites proved inefficient for our client base, requiring excessive manual intervention due to unreliable reporting..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120) VR Verified Reviewer CEO > "It’s a powerful platform that enables proactive IT management through strong automation, patching, and monitoring capabilities, allowing us to stay ahead of issues rather than..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295) BB Brian B. Director > "All new features require new SSO, limited innovation around existing features, some features just seem to take forever to be released and be fully in production (Nzo,..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144452) AA Andrew A. Security Architect > "The customization it affords with regard to things like patching and alerting users to needed reboots, alongside the Automations provided from the community are highlights." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144500) CP Christian P. Sys Admin > "Ultimately, using N-able feels like driving a reliable car where the manufacturer has stopped listening to the drivers. While the "engine" (patching and alerts) is strong, the..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) SO Sean O. Senior Cyber Security Engineer > "It has become a core platform in our managed services operations, allowing us to streamline endpoint management, automate repetitive tasks, improve patch compliance, and..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7148488) CP Christian P. Sys Admin > "Instead of developing AI to solve "non-issues," the development team needs to prioritize fixing the long-standing bugs and workflow limitations that partners deal with every..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) VR Verified Reviewer CEO > "Its integration with tools like backup, EDR, and reporting creates a more unified operational workflow, which is key for an MSP looking to standardize services and deliver..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295) HM Heather M. Technical Support Engineer > "Also, upon restarting users computer, you are unable to view the connection until they have signed back into the computer and it just loops repetitively telling you the..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510) VR Verified Reviewer CEO > "The automation capabilities stand out—being able to script, patch, monitor, and remediate issues proactively at scale saves a significant amount of time and reduces reactive..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295) NP Nicolas P. Senior IT Technician > "I also do not like that you have to pay a lot more for a "Pro" license to be able to have certain features on endpoints, like patch management and running automation jobs." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7146936) VR Verified Reviewer CEO > "It supports a mature, standardized approach to managing client environments and aligns well with a growth-focused MSP that values efficiency and security." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295) BR Brad R. IT Director > "Certain actions—like loading dashboards, executing remote tasks, or navigating between views—can feel slower than expected, especially during peak usage." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140376) CL Collin L. Employee > "The integrations with other tools I use are smooth, and the reporting capabilities make it easy for me to generate detailed insights for both internal use and client..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7148400) CP Christian P. Sys Admin > "Forcing us to use a restrictive, proprietary builder instead of industry-standard scripting severely limits our ability to automate complex tasks." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) AJ Alex J. Systems Engineer > "It allows you to build complex workflows using a drag-and-drop visual designer without needing to be an expert in PowerShell or Bash." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144304) MB Michael B. Systems Admin > "Something I dislike about NCentral is customization options when it comes to how a device is displayed once you get into device details." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140574) BR Brad R. IT Director > "The unified dashboard gives clear visibility across endpoints, servers, and network devices without needing to jump between tools." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140376) CL Collin L. Employee > "At times, performance has slowed down when working across larger environments, and I’ve had to spend extra time fine-tuning certain configurations to get the results I wanted." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7148400) VR Verified Reviewer CEO > "Overall, it strikes a strong balance between flexibility and power, making it ideal for MSPs that want to go beyond basic monitoring and truly mature their service delivery." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295) CL Collin L. Employee > "Additionally, the cost can add up as you scale, and I’ve occasionally wished the documentation and support resources were more straightforward when troubleshooting issues." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7148400) MT Michael T. Delivery Manager Technical solutions manager > "Flexibility of the tooling is what I appreciate the most, whether I'm wanting to do core monitoring, or flex into endpoint security, the tool has the capabilities available." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140411) SS Seth S. Consultant > "I think the thing that really gets frustrating is after a while of being offline the agent does fall into a sleep and we have to repush it out again, and sometimes it take a..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145206) DI Dennis I. IT Support Administrator > "It's a great tool that takes a lot of the stress out of managing remote devices. And any time I have had an issue with NCentral that I couldn't figure out or resolve myself,..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7147013) DS Darin S. Senior Solutions Architect > "Security Patching seems to be very inconsistent and I struggle with getting it to push patches from time to time with customers and don't know why." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145258) RG Robert G. Managed Services Administrator > "It's the core of our managed service offerings and provides our support staff with valuable client environment data." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601) CS CALEB S. Network Engineer > "With a clear trend of rising licensing costs paired with a decline in both product stability and support quality, the value proposition is becoming increasingly difficult to..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120) AB Ashley B. Office Manager > "I spend the majority of my day navigating the interface, and once I become familiar with it, I can locate features efficiently." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7148414) AN Alison N. Office manager > "There was one time about a year ago that we needed a backup for a client, their server went down, and cove didn't have the backup for them and we ended up losing the client" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144290) MT Michael T. Delivery Manager Technical solutions manager > "Overall, The product is great for its designed usecase, it has flexibility to fit items in that were "second thought" which is nice." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140411) RG Robert G. Managed Services Administrator > "Site probes are limited to only 1 network subnet and do not support VLANs." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601) DL Darius L. Director of Operations > "It's a very comprehensive remote management tool that allows us to properly manage windows patches and gives us the ability to use automation tools such as powershell scripting..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6790940) CP Christian P. Sys Admin > "Support for the Adlumin integration is particularly poor, often resulting in a "finger-pointing" loop where no one takes responsibility." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) HN Heather N. VP of Operations > "Strong remote support tools for fast access and troubleshooting, comprehensive network & asset management, real-time alerts and proactive monitoring" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6780336) JR Joe R. Team Leader of Managed IT Services > "Take Control is very unreliable and takes too long to reconnect when there is a temporary drop in network connectivity." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140578) NB Nils B. CEO > "It’s a dependable platform that handles core RMM functions well and fits our operational needs better than most alternatives." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140365) CS CALEB S. Network Engineer > "Over the last several years, N-Central has remained largely stagnant, with several core functionalities actually experiencing regressive performance." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120) CS Caleb S. Network Engineer > "N-Central accomplishes our ability to maintain asset info and has many add-ons that allow you to expand the product to your needs." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789386) RD Rodney D. Technical Team lead > "No clear visibility into bandwidth usage and data flow, making it difficult to manage which devices are consuming network resources and where the traffic is going." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6802842) SO Sean O. Senior Cyber Security Engineer > "N-central provides excellent visibility and centralized management across all client environments." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7148488) AC Andrew C. Systems Administrator > "We've had some cases open for 3+ months before being partially resolved, and others open for nearly 6 months that still have no resolution." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140420) PD Philip D. Network Administrator > "The amount of customization you can do, especially for clients/departments." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144420) CP Christian P. Sys Admin > "The overall experience with N-able is a study in frustration between a solid, functional core and a deteriorating support and development ecosystem." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) MS Mitranand S. CEO > "It’s reliable, highly configurable, and continues to be an essential part of our service delivery. While there are areas that could be improved — like quicker rollout of..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801082) KB Ken B. IT Manager > "Tried to configure some application upgrades and it took a while to get the correct options." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140395) RG Robert G. Managed Services Administrator > "We use the hosted version and easily access our console from a web browser." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601) HM Heather M. Technical Support Engineer > "Unable to view all client monitors in one session." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510) UI Unib I. Backup Operation Specialist > "The platform offers a comprehensive suite of tools that effectively support remote monitoring and management of IT infrastructure" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6813284) CP Christian P. Sys Admin > "The aggressive push for AI feels like a distraction from core platform stability." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) Carlos B. IT Technitian > "Excellent choice for MSP that want managing of servers, clients, network devices alike with intune, backup, 365 integration." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791178) MS Miranda S. IT Tech I > "Sometimes, N-Able had issues reporting the correct information or doesn't show a computer at all and I have to uninstall it and reinstall it" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6824358) JJ Josh J. IT Team Lead > "The ability to install or uninstall S1 at a flip of a switch is very efficient." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140382) HM Heather M. Technical Support Engineer > "Chat feature is very inconsistent as well as the connection from time to time. " [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510) Paul C. Support Manager > "They're not just fixing critical bugs; they're actually implementing features and improvements that people in the community are asking for." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7068884) DS David S. President > "It's way overpriced. As the price keeps increasing, it is getting less and less valuable as more of the functionality that used to be unique to N-Central shifts to things like..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801456) MV Monica V. Service Manager > "Being able to view asset info to help recommend new parts or machines is also great." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140402) CP Christian P. Sys Admin > "The reporting engine is severely lacking and feels outdated." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) JJ Josh J. IT Team Lead > "We have also found the Take Control and background tools easier to work with and have a lot more options compared to our previous RMM." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140382) PB Paul B. Owner > "We have a automated repair for hard drives that fill up that works for most client systems but not for all of them which is confusing." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789802) MR Michael R. Systems Engineer > "Super convenient way to manage many different products/features commonly used by MSPs." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144289) PS Preston S. Senior Network Engineer > "Setups can be confusing with multiple locations to use for a single configuration." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140457) TR Tom R. CTO > "We look forward to continuing to use N-central and hope that significant improvement can be made around reporting and remote control integrated tools." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140537) MB Matt B. Engineer > "It seems there isn't much investment in their mobile app, I would imagine this may be deprecated in the near future." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7147172) KW Kat W. VP of IT > "Rollout is easy to accomplish within our 300 endpoint environment and pushing out software / Microsoft patches is effortless." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145052) JH Jim H. Senior Engineer > "I hope that gets improved in the future, because it causes a headache when trying to do things quickly for a customer." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140374) RG Rupesh G. Administrator > "It may not have the most modern look or the easiest learning curve, but once you get used to it, it works well and helps keep things under control." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141152) MB Michael B. Systems Admin > "With all the other products, we find ourselves contacting customer support more than actually using the product." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140574) MR Michael R. Systems Engineer > "Most of the products work seemlessly together, and the interface is very customizable yet user-friendly." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144289) IJ Iman J. IT Administrator > "However, as an MSP, we are expected to provide timely support to our clients, and every moment of delay on our end creates a chain reaction of further delays." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6807769) VR Verified Reviewer IT Manager > "N-Central's remote support options are my favorite feature. " [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145640) RN Reymond N. Systems Engineer > "Some issue with Take Control connectivity occassionally" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142379) CR Christopher R. IT Tier Two > "Coming from other, more complex RMMs without the same usability, and also from simpler, more user-friendly RMMs without the needed complexity, N-central has been the perfect..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6805805) Paul C. Support Manager > "You can get the numbers. But honestly, it feels a bit clunky." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7068884) KK Karanpal K. User Support Technician > "I like the take control remote service more than the others as it shows info of remote device rightway and real time status of devices." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791034) CP Christian P. Sys Admin > "The escalation process is opaque and incredibly slow." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) CL Collin L. Employee > "Overall, it’s been a reliable solution for efficiently managing devices and providing proactive support." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7148400) SL Sat L. Engineering Manager > "The Remote take control product has deterioratedd over the last few years, OSX support is terrible and even the Windows version is a hit and miss affair these days." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6808522) Kevin M. R. Senior IT Administrator > "N-Central is great from a standpoint of having one central location to remote support, update, and manage computers for your business and clients. " [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795422) CM Chris M. cloud admin > "The UI is difficult to manage sometimes and you dont know if it is your level of access which is a problem or the tool doesnt allow you to do the task youre attempting to..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795230) [View Reviews](https://www.capterra.com/p/13803/N-central/reviews/) JJ Jacques J. Director > "Autotask PSA allows me to manage support tickets, company contracts, and client communication all within a single..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7004839) DR Denuka R. Operations Manager > "The UI feels dated in places, and some screens aren’t as intuitive as they could be, especially when you’re moving..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7054857) SJ Simon J. Senior System Engineer > "Autotask PSA streamlines service delivery with great ticket automation, solid reporting, and seamless billing." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6840326) JJ Jacques J. Director > "In addition, the lack of native integration with Xero Online accounting is a missed opportunity, especially for..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7004839) DR Denuka R. Operations Manager > "What I liked most about Autotask PSA is how well it integrates different parts of the business into one platform." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7054857) DR Denuka R. Operations Manager > "It works, but it doesn’t always feel smooth, and sometimes you spend more time trying to clean up the layout than..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7054857) DR Denuka R. Operations Manager > "My overall experience with Autotask PSA has been very good. Once everything was configured to suit the business,..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7054857) DM David M. Support Engineer > "Doesn't link well with the inventory of computers. " [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7054535) SS Shawn S. Senior Systems Administrator > "We were starting to outgrow and hit limitations of BMS, but now that we are using Autotask we feel we have a PSA..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6827576) Rick B. Founder > "The product is seriously lacking in industry standard features. " [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7149911) JJ Jacques J. Director > "Its contract management functionality is unmatched and absolutely essential for MSPs handling multiple Microsoft..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7004839) DM David M. Support Engineer > "The invoice designer is not awesome. " [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7054535) RG Randy G. AVP - Systems Administrator > "Additionally, it highlights issues and allows us to address them more quickly while also helping us track our work." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6813581) KS Koos S. CTO > "Before Kaseya acquired Autotask it was very slow at times and looked old, but that's part of the past." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7004812) JJ Jacques J. Director > "I also appreciate how customisable the platform is, especially when configuring ticket and company views to match..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7004839) DG David G. Technicien > "There are many visual and textual elements that pollute the display because they are useless." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6386778) DM David M. Support Engineer > "It has been a learning curve for our very small shop. But we couldn't live without it now. " [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7054535) IB Isaac B. Intern Sales Responsible > "The UI/UX should be improved, because a lot of actions a user has to take doesn't make any sense (for example : a..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4964317) BC Brian C. Support Manager > "I also love the ability to customize ticket templates and place valuable related data like related ITGlue articles..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4829537) JK Jeremey K. Operations Director > "I am just comparing it to Teamwork Desk(More of a ticketing system than actual PSA), but out of the box, Autotask..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4808154) PM Philip M. Director of Professional Services > "How well it matched our ticketing process and improved capabilities. " [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7004811) IB Isaac B. Intern Sales Responsible > "Implantations and Integrations are hard, sales process isn't logical and I even had to patch some intern process..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4964317) VL Vince L. Director Application Development > "Overall it is a great system and once gotten used to it and adhering to the configurations and setups of companies..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6631364) Kevin H. Head of Projects > "The project management features in Autotask still feel neglected and lack many features now considered to be basic..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4871744) SB Steven B. Service Delivery Manager > "The online chat support staff were both knowledgeable and accessible during regular business hours in New Zealand..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4966985) DG David G. Technicien > "Smartphone app even worse than the web version" [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6386778) Ravi B. CEO > "We're able to leverage heavily ticket automation in autotask resulting in a very high revenue per technical..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___5016607) DG David G. Technicien > "Not ergonomic" [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6386778) BP Brittany P. Desktop Support Technician > "I have used multiple PSA resources and this is by far my favorite." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6699423) FO Francis O. Cloud Infrastructure Engineer > "Unable to search keywords on the application and get results" [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4808079) IB Isaac B. Intern Sales Responsible > "As a PSA system, Autotask is working wonderfully for its ticketing system and contract management." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4964317) Kevin H. Head of Projects > "The user interface is outdated which can make the platform difficult to use and configure." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4871744) Kevin H. Head of Projects > "We use APIs to solve problems that can't be solved inside Autotask." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4871744) Kevin H. Head of Projects > "The procurement section is also cumbersome and lacks the flexibility needed by most businesses." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4871744) MW Monica W. Project Manager III > "Easy to access data and features. " [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7005216) Jamie G. IT Manager > "When the options aren't customisable at all it really does hinder you." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4970625) MW Monica W. Project Manager III > "Easy to develop and generate reports." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7005216) NF Nick F. Customer Success Specialist > "Integration with Quickbooks online does not work as hoped for" [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4966763) RP Rahul P. PreSales Solution Consultant > "Centralized business operations management tool which can increase your productivity and profitability." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4964188) JS Jordan S. Quality Assurance Manager > "It can be cumbersome to find exactly where to adjust something on the backend." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6062961) Kavindu Githsara K. System Specialist > "The centralization of data, scheduling, resource management, and integration capabilities are all great features..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4667339) ID Ivan D. Managing Partner > "There is the risk of losing yourself customizating worflows and tickets with a lot of detail, to later realize a..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4478621) Kevin H. Head of Projects > "Autotask is infinitely customisable so almost any business problem can be solved." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4871744) DG David G. Technicien > "Not intuitive" [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6386778) JS Jordan S. Quality Assurance Manager > "The overall presentation, use and customization of Autotask is what I appreciate most." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6062961) DG David G. Technicien > "Not user friendly" [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6386778) RP Rob P. CEO > "We manage our customer contacts and tickets through the system and after initial setup it has been easy and..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___3612601) SC Samson C. Operations Manager > "Billing integration can be flaky at times and needs work in our option" [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___3698936) EH Ewan H. Senior Solutions Consultant > "It's been fantastic for managing service desk requests and incidents." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___5062766) VR Verified Reviewer President > "The KB section makes it hard to add images." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___3533992) VK Victor K. Systems Administrator > "What I like most about the Autotask PSA is the workflow rules." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6022857) RP Rob P. CEO > "They changed to a dashboard system at login and frankly it is not that useful to us." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___3612601) JO Joshua O. Infrastructure Engineer > "This is one of the best IT service management I have used so far, very easy to use." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6508357) VR Verified Reviewer President > "The design feels dated and not as intuitive as other solutions we've tried and in spite of several new releases,..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___2959252) CH Chris H. General Manager > "You can manage all aspects of an MSP business here with billing integrations available to close the loop." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___3566387) VR Verified Reviewer Consultant > "Little bit confusing at the begining. But soon I catch it up." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___3540649) YB Yvonne B. Service Co-Ordinator > "I absolutely love AutoTask - it's easy to work with and manage tickets effectively." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6129405) SA Sunil A. President > "Does not provide a good Calendar view for Work distribution and management (It is crucial)" [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#SoftwareAdvice___3189860) ID Ivan D. Managing Partner > "It allows us to reflect our specific needs on the app, and avoid mistakes." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4478621) VR Verified Reviewer President > "Hard to use." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___3533992) IB Isaac B. Intern Sales Responsible > "Ticketing system is working woderfully." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4964317) JD Joe D. President > "Horrible" [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___3433540) SC Samson C. Operations Manager > "Very customisable needs a lot of setup but once you have it to your liking it great, saves us lots of time as a..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___3698936) MR Mahesh R. Assistant Manager - Service Delivery > "The report generation is a little slow sometimes." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___2539590) BP Bryan P. Director of Business Development > "It gets the job done and is a competent ticketing platform." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4996907) TS Tyler S. CEO > "The worst support out of any software/service we use." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___2690116) [View Reviews](https://www.capterra.com/p/223239/Autotask-PSA/reviews/) ## User interface 4.16 (253) [Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/) 4.22 (156) ### Features N-central Top features 40/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/13803/N-central/#features) Autotask PSA 29/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/223239/Autotask-PSA/#features) ### Recognition No recognitions have been awarded to N-central No recognitions have been awarded to Autotask PSA ### Deployment & support N-central Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Autotask PSA Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details N-central - By N-able - Located in United States - Founded in Autotask PSA - By Kaseya - Located in United States - Founded in 2004 ## Popular Comparisons [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/) vs [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.29 (197)](https://www.capterra.com/p/163344/N-sight/reviews/) $1.75 Price $99/month 4.2 Features 4.2 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/13803-163344/N-central-vs-N-sight) [Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[4.22 (156)](https://www.capterra.com/p/223239/Autotask-PSA/reviews/) vs [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.29 (197)](https://www.capterra.com/p/163344/N-sight/reviews/) Contact vendor for pricing Price $99/month 4.2 Features 4.2 3.9 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/163344-223239/N-sight-vs-Autotask-PSA) [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/) vs [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) $1.75 Price $129/month 4.2 Features 4.4 4.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/13803-207618/N-central-vs-Syncro) [Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[4.22 (156)](https://www.capterra.com/p/223239/Autotask-PSA/reviews/) vs [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) Contact vendor for pricing Price $129/month 4.2 Features 4.4 3.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/207618-223239/Syncro-vs-Autotask-PSA) [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/) vs [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/) $1.75 Price $29/month 4.2 Features 4.5 4.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/13803-170401/N-central-vs-ITGlue) [Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[4.22 (156)](https://www.capterra.com/p/223239/Autotask-PSA/reviews/) vs [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/) Contact vendor for pricing Price $29/month 4.2 Features 4.5 3.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/170401-223239/ITGlue-vs-Autotask-PSA) [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/) vs [SuperOps](https://www.capterra.com/p/235300/SuperOpsai/)[4.60 (65)](https://www.capterra.com/p/235300/SuperOpsai/#reviews) $1.75 Price $79/month 4.2 Features 4.4 4.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/13803-235300/N-central-vs-SuperOpsai) [Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[4.22 (156)](https://www.capterra.com/p/223239/Autotask-PSA/reviews/) vs [Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (448)](https://www.capterra.com/p/144309/Atera/reviews/) Contact vendor for pricing Price $129/month 4.2 Features 4.3 3.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144309-223239/Atera-vs-Autotask-PSA) [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/) vs [ManageEngine OpManager MSP](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/)[4.39 (72)](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/reviews/) $1.75 Price Contact vendor for pricing 4.2 Features 4.7 4.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/13803-212602/N-central-vs-ManageEngine-OpManager-MSP) [Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[4.22 (156)](https://www.capterra.com/p/223239/Autotask-PSA/reviews/) vs [ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[4.09 (275)](https://www.capterra.com/p/107931/ConnectWise-Manage/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.1 3.9 Ease of Use 3.7 [View full comparison](https://www.capterra.com/compare/107931-223239/ConnectWise-Manage-vs-Autotask-PSA) [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/) vs [Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (448)](https://www.capterra.com/p/144309/Atera/reviews/) $1.75 Price $129/month 4.2 Features 4.3 4.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/13803-144309/N-central-vs-Atera) [Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[4.22 (156)](https://www.capterra.com/p/223239/Autotask-PSA/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.5 3.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/184229-223239/NinjaOne-vs-Autotask-PSA)