# Compare N-central vs ConnectWise RMM 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ConnectWise RMM and N-central based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/13803-239557/N-central-vs-ConnectWise-RMM --- # ConnectWise RMM vs N-central Features and Cost Comparison Last updated April 29th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ConnectWise RMMN-central2/4 selected [ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/)[4.2 (72)](https://www.capterra.com/p/239557/ConnectWise-RMM/reviews/) [N-central](https://www.capterra.com/p/13803/N-central/)[4.2 (251)](https://www.capterra.com/p/13803/N-central/reviews/) [## ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/)[4.2 (72)](https://www.capterra.com/p/239557/ConnectWise-RMM/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.2 Ease of Use 4.2 Customer Service 3.7 Reviews Sentiment JW Based on [72 reviews](#user-reviews) Positive 61 Neutral 9 Negative 2 [## N-central](https://www.capterra.com/p/13803/N-central/)[4.2 (251)](https://www.capterra.com/p/13803/N-central/reviews/) Starting Price $1.75 Value-for-Money 3.9 Functionality 4.2 Ease of Use 4 Customer Service 3.9 Reviews Sentiment Based on [251 reviews](#user-reviews) Positive 213 Neutral 18 Negative 20 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Features in Managed Service Providers (MSP) Software 20 / 44 Best performer 40 / 44 Only N-central - Active Directory Integration - Activity Tracking - Anti Virus User satisfaction User satisfaction 4.2 User reviews[72](https://www.capterra.com/p/239557/ConnectWise-RMM/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 3.9 Customer support 3.7 User satisfaction 4.2 User reviews[251](https://www.capterra.com/p/13803/N-central/reviews/) Ease of use 4.0 Functionality 4.2 Value for money 3.9 Customer support 3.9 Price starts from Price starts from \-- - Free version - Free trial Price starts from $1.75Other, Not provided by vendor - Free version - Free trial Best for Best for MSP, MSP+, TSP, VAR, Managed Service Providers, Technology Service Providers, Value Added Resellers (of Technology) Best for The software is designed for growing and scaling Manage Service Providers (MSPs)​. Medium to large businesses ## User reviews Pros & cons JW James W. IT Operations Manager > "The automation features have saved us a significant amount of time on routine maintenance tasks, and the monitoring capabilities..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7001546) TS Tristen S. CLX Tech Support > "Anytime a customer tries to connect with the code and it downloads the connectwise program, windows gives an error letting them know..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7004035) MM Mason M. Service Desk Engineer > "The automation capabilities are strong, allowing us to streamline patch management, monitoring, and routine maintenance tasks across..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7007334) AL Adam L. Dir of Consulting Services > "Being able to recall patches, or individually push a single patch a specific customer only are pretty large oversights in terms of..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7003974) BM Brazola M. Customer Support Agent > "Some of the pros from using ConnectWise RMM are its user friendly interface, remote access, and all in one platform with intelligent..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7071051) BC Billy C. CEO and Technician > "The certificate debacle has also led my customers to asking "what is this weird icon that just showed up one day down by my clock?"..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7007603) FR Fabien R. Vice-Président > "The RMM made our client's computers management so easier, advanced remote control with backstage give use a lot of options to work..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7007388) AL Adam L. Dir of Consulting Services > "Small things like 'Scheduling a reboot with a popup for the end user' have been broken for over a year, but available to try and use..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7003974) JW Joey W. MSP Project Manager > "It’s not the easiest to learn, and there’s room for improvement in UI, reporting, and support response times. But at its core, it’s a..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6885801) KP Kaitlyn P. Contractor > "It can add insult to injury when tier 2 doesn't seem to follow the request/question either knowing you have to wait even longer just..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7002121) MM Mason M. Service Desk Engineer > "The platform offers robust remote monitoring and management capabilities, making it easier to maintain and support multiple client..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7007334) YK Yurii K. Technical Support Specialist > "Automation doesn't work with our on prem servers - but this is more on us than CW." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7003956) BS Bradley S. Lead Software Support Engineer > "The ability to see and manage system resources without having to directly remote connect to a workstation, is one of the best..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6887441) JT James T. VP Information Technology > "Not enough 3rd-party patching software within the tool. " [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7000969) JC Jonathan C. Managed Lead > "The monitoring tools are reliable and proactive, and the remote access is seamless—allowing quick, secure support without disrupting..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7001648) LL Lance L. Project Manager > "The time it took to get everything imported into the crm felt like it took longer than I wanted." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7033983) LL Lance L. Project Manager > "We were able to intergrate over 4,000 customers easily into new ticketing systems. And improved our remote sessions." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7033983) JS Jeff S. Network Engineer > "The copy I have installed on one laptop won't even launch and errs every time." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6885807) CL Chris L. CTO > "Out of the box, NOC provides tried and tested monitors for alerting to get you going. But the real benefit comes from building out..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7006465) DS David S. Professional Technician > "Alert suspensions do not always work and are also not instantly provisioned" [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6886204) Erick L. IT Tech II > "My overall experience was great & ConnectWise RMM makes it simple to analyze issues regarding to PC in the monitoring software." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7060154) AL Adam L. Dir of Consulting Services > "I don't like when things are available to use in the menu, but are broken and deemed unsupported." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7003974) JF Jake F. Network Engineer > "From easily filtering devices for better network oversight to efficiently rolling out the product, it makes management much simpler..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7001907) JS Jeff S. Network Engineer > "I always click to trust/remember and it never does so I have to walk through MFA almost every time." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6885807) VR Verified Reviewer IT Director > "What I like most about ConnectWise RMM is the simplicity of the web page to manage the devices." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7130250) FS Frannk S. Systems Admin > "It is confusing to move a device from one group to another." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6885846) FR Fabien R. Vice-Président > "All the monitoring and scripting options that make managing clients computer way easier and software deployment faster" [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7007388) PS Patrick S. IT Manager > "For example some of the integrations do not play nice with having everything split into sites." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6767392) AL Adam L. Dir of Consulting Services > "It gives me good filtering options to narrow down groups of PC/Server over various customers." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7003974) LH Lee H. Owner > "Repeated calls and emails to account manager that provides nothing." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7001031) JW James W. IT Operations Manager > "ConnectWise RMM saves us significant time on manual processes by automating routine tasks that used to require hands-on attention." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7001546) JC Julee C. VP of Service and Support > "Support is sometimes difficult to understand and/or has a difficult time understanding the exact topic you are discussing." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6885885) BV Benjamin V. Operations Manager > "The ease of use of the ConnectWise RMM platform made it easy to find the data I needed for our fleet of endpoints, including..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7000971) AF Alexia F. CMO > "The user interface feels a bit outdated and can be confusing to navigate at times." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6470118) Erick L. IT Tech II > "I had no issues installing the RMM tool & providing great CS to clients in reach." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7060154) FR Fabien R. Vice-Président > "Web interface can sometimes be slow to answer." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7007388) JP Joel P. CIO > "However, not all of the new services are "fully backed" so we are looking forward to seeing things like vulnerability scanning..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6885821) AR Amy R. CEO > "You have all of these scripts and don't share with subscribers of your very very expensive solution." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7003954) MP Marty P. I.T. Director > "It is fairly quick and extremely useful, and I love the fact that it is accessible via the web vs. needing an acutal installed..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7005567) PL Pedro L. It > "Sometimes the interface is a bit slow, could use some performance improvements." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6523896) YK Yurii K. Technical Support Specialist > "It saves us money and human resources on patching, monitoring and easiness to train staff." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7003956) CL Chris L. CTO > "We didn't identify those differences, and we weren't informed about them prior to signing." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7006465) BC Billy C. CEO and Technician > "Being able to provide my customers with secure remote access to their work computers is very nice as well." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7007603) PM Philip M. Director > "On the flip side, the software doesn’t always feel as intuitive as it could be." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6887435) PR Patricia R. President > "It works nicely with our alert system, giving us peace of mind that issues are caught and handled quickly." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7001080) MA Mike A. Information Systems Director > "PSA environment dated and rigid" [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7021045) MS Michael S. Cyber Services Manager > "It has helped us to scale from managing under 1000 endpoints to over 6000 with ease." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7000970) YK Yurii K. Technical Support Specialist > "Interface is not the best." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7003956) MD Mike D. Owner > "Integration with ScreenConnect and Axronis CyberProtect have been invaluable." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7003957) DE David E. CEO > "It doesn’t always feel intuitive or customizable." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6885995) BS Bradley S. Lead Software Support Engineer > "I love the ability to interact with the workstations directly through the web console." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6887441) RR Richard R. Technician > "Connectwise cannot." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6826124) NG Nate G. Centralized Services Administrator > "The included BrightGauge subscription also makes reporting easy and highly customizable." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7001036) YK Yurii K. Technical Support Specialist > "Very bad interface." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7003956) KG Kevin G. MSP Support Leader > "Great experience using ConnectWise RMM for remote management, aside from the occasional support delays." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7001242) WL Warren L. General Manager > "The tech support isn't very instant." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___3528689) [View Reviews](https://www.capterra.com/p/239557/ConnectWise-RMM/reviews/) VR Verified Reviewer CEO > "It’s a powerful platform that enables proactive IT management through strong automation, patching, and monitoring capabilities, allowing us to stay ahead of issues..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295) CS CALEB S. Network Engineer > "While the monitoring is strong, the patching and security suites proved inefficient for our client base, requiring excessive manual intervention due to unreliable..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120) AA Andrew A. Security Architect > "The customization it affords with regard to things like patching and alerting users to needed reboots, alongside the Automations provided from the community are..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144500) BB Brian B. Director > "All new features require new SSO, limited innovation around existing features, some features just seem to take forever to be released and be fully in production (Nzo,..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144452) VR Verified Reviewer CEO > "Its integration with tools like backup, EDR, and reporting creates a more unified operational workflow, which is key for an MSP looking to standardize services and..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295) CP Christian P. Sys Admin > "Ultimately, using N-able feels like driving a reliable car where the manufacturer has stopped listening to the drivers. While the "engine" (patching and alerts) is..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) VR Verified Reviewer CEO > "The automation capabilities stand out—being able to script, patch, monitor, and remediate issues proactively at scale saves a significant amount of time and reduces..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295) CP Christian P. Sys Admin > "Instead of developing AI to solve "non-issues," the development team needs to prioritize fixing the long-standing bugs and workflow limitations that partners deal..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) VR Verified Reviewer CEO > "It supports a mature, standardized approach to managing client environments and aligns well with a growth-focused MSP that values efficiency and security." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295) HM Heather M. Technical Support Engineer > "Also, upon restarting users computer, you are unable to view the connection until they have signed back into the computer and it just loops repetitively telling you..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510) AJ Alex J. Systems Engineer > "It allows you to build complex workflows using a drag-and-drop visual designer without needing to be an expert in PowerShell or Bash." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144304) BR Brad R. IT Director > "Certain actions—like loading dashboards, executing remote tasks, or navigating between views—can feel slower than expected, especially during peak usage." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140376) BR Brad R. IT Director > "The unified dashboard gives clear visibility across endpoints, servers, and network devices without needing to jump between tools." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140376) CP Christian P. Sys Admin > "Forcing us to use a restrictive, proprietary builder instead of industry-standard scripting severely limits our ability to automate complex tasks." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) VR Verified Reviewer CEO > "Overall, it strikes a strong balance between flexibility and power, making it ideal for MSPs that want to go beyond basic monitoring and truly mature their service..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295) MB Michael B. Systems Admin > "Something I dislike about NCentral is customization options when it comes to how a device is displayed once you get into device details." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140574) MT Michael T. Delivery Manager Technical solutions manager > "Flexibility of the tooling is what I appreciate the most, whether I'm wanting to do core monitoring, or flex into endpoint security, the tool has the capabilities..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140411) SS Seth S. Consultant > "I think the thing that really gets frustrating is after a while of being offline the agent does fall into a sleep and we have to repush it out again, and sometimes it..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145206) RG Robert G. Managed Services Administrator > "It's the core of our managed service offerings and provides our support staff with valuable client environment data." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601) DS Darin S. Senior Solutions Architect > "Security Patching seems to be very inconsistent and I struggle with getting it to push patches from time to time with customers and don't know why." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145258) HM Heather M. Technical Support Engineer > "I like that you are able to view into Terminal Sessions by using the View -> Change TS Session. " [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510) CS CALEB S. Network Engineer > "With a clear trend of rising licensing costs paired with a decline in both product stability and support quality, the value proposition is becoming increasingly..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120) MT Michael T. Delivery Manager Technical solutions manager > "Overall, The product is great for its designed usecase, it has flexibility to fit items in that were "second thought" which is nice." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140411) AN Alison N. Office manager > "There was one time about a year ago that we needed a backup for a client, their server went down, and cove didn't have the backup for them and we ended up losing the..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144290) DL Darius L. Director of Operations > "It's a very comprehensive remote management tool that allows us to properly manage windows patches and gives us the ability to use automation tools such as powershell..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6790940) RG Robert G. Managed Services Administrator > "Site probes are limited to only 1 network subnet and do not support VLANs." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601) HN Heather N. VP of Operations > "Strong remote support tools for fast access and troubleshooting, comprehensive network & asset management, real-time alerts and proactive monitoring" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6780336) CP Christian P. Sys Admin > "Support for the Adlumin integration is particularly poor, often resulting in a "finger-pointing" loop where no one takes responsibility." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) NB Nils B. CEO > "It’s a dependable platform that handles core RMM functions well and fits our operational needs better than most alternatives." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140365) IJ Iman J. IT Administrator > "However, as an MSP, we are expected to provide timely support to our clients, and every moment of delay on our end creates a chain reaction of further delays." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6807769) CS Caleb S. Network Engineer > "N-Central accomplishes our ability to maintain asset info and has many add-ons that allow you to expand the product to your needs." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789386) JR Joe R. Team Leader of Managed IT Services > "Take Control is very unreliable and takes too long to reconnect when there is a temporary drop in network connectivity." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140578) PD Philip D. Network Administrator > "The amount of customization you can do, especially for clients/departments." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144420) CS CALEB S. Network Engineer > "Over the last several years, N-Central has remained largely stagnant, with several core functionalities actually experiencing regressive performance." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120) MS Mitranand S. CEO > "It’s reliable, highly configurable, and continues to be an essential part of our service delivery. While there are areas that could be improved — like quicker rollout..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801082) RD Rodney D. Technical Team lead > "No clear visibility into bandwidth usage and data flow, making it difficult to manage which devices are consuming network resources and where the traffic is going." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6802842) RG Robert G. Managed Services Administrator > "We use the hosted version and easily access our console from a web browser." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601) AC Andrew C. Systems Administrator > "We've had some cases open for 3+ months before being partially resolved, and others open for nearly 6 months that still have no resolution." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140420) UI Unib I. Backup Operation Specialist > "The platform offers a comprehensive suite of tools that effectively support remote monitoring and management of IT infrastructure" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6813284) CP Christian P. Sys Admin > "The overall experience with N-able is a study in frustration between a solid, functional core and a deteriorating support and development ecosystem." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) Carlos B. IT Technitian > "Excellent choice for MSP that want managing of servers, clients, network devices alike with intune, backup, 365 integration." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791178) SL Sat L. Engineering Manager > "The Remote take control product has deterioratedd over the last few years, OSX support is terrible and even the Windows version is a hit and miss affair these days." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6808522) JJ Josh J. IT Team Lead > "The ability to install or uninstall S1 at a flip of a switch is very efficient." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140382) KB Ken B. IT Manager > "Tried to configure some application upgrades and it took a while to get the correct options." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140395) Paul C. Support Manager > "They're not just fixing critical bugs; they're actually implementing features and improvements that people in the community are asking for." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7068884) HM Heather M. Technical Support Engineer > "Unable to view all client monitors in one session." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510) MV Monica V. Service Manager > "Being able to view asset info to help recommend new parts or machines is also great." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140402) CP Christian P. Sys Admin > "The aggressive push for AI feels like a distraction from core platform stability." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) JJ Josh J. IT Team Lead > "We have also found the Take Control and background tools easier to work with and have a lot more options compared to our previous RMM." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140382) MS Miranda S. IT Tech I > "Sometimes, N-Able had issues reporting the correct information or doesn't show a computer at all and I have to uninstall it and reinstall it" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6824358) MR Michael R. Systems Engineer > "Super convenient way to manage many different products/features commonly used by MSPs." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144289) HM Heather M. Technical Support Engineer > "Chat feature is very inconsistent as well as the connection from time to time. " [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510) TR Tom R. CTO > "We look forward to continuing to use N-central and hope that significant improvement can be made around reporting and remote control integrated tools." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140537) DS David S. President > "It's way overpriced. As the price keeps increasing, it is getting less and less valuable as more of the functionality that used to be unique to N-Central shifts to..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801456) KW Kat W. VP of IT > "Rollout is easy to accomplish within our 300 endpoint environment and pushing out software / Microsoft patches is effortless." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145052) CP Christian P. Sys Admin > "The reporting engine is severely lacking and feels outdated." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) RG Rupesh G. Administrator > "It may not have the most modern look or the easiest learning curve, but once you get used to it, it works well and helps keep things under control." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141152) PB Paul B. Owner > "We have a automated repair for hard drives that fill up that works for most client systems but not for all of them which is confusing." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789802) MR Michael R. Systems Engineer > "Most of the products work seemlessly together, and the interface is very customizable yet user-friendly." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144289) PS Preston S. Senior Network Engineer > "Setups can be confusing with multiple locations to use for a single configuration." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140457) VR Verified Reviewer IT Manager > "N-Central's remote support options are my favorite feature. " [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145640) JH Jim H. Senior Engineer > "I hope that gets improved in the future, because it causes a headache when trying to do things quickly for a customer." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140374) CR Christopher R. IT Tier Two > "Coming from other, more complex RMMs without the same usability, and also from simpler, more user-friendly RMMs without the needed complexity, N-central has been the..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6805805) MB Michael B. Systems Admin > "With all the other products, we find ourselves contacting customer support more than actually using the product." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140574) KK Karanpal K. User Support Technician > "I like the take control remote service more than the others as it shows info of remote device rightway and real time status of devices." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791034) GM Graham M. ICT Manager > "UI / Features have not evolved in the last 5 years. When E8 applied to devices, some functionality breaks" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6808461) Kevin M. R. Senior IT Administrator > "N-Central is great from a standpoint of having one central location to remote support, update, and manage computers for your business and clients. " [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795422) RN Reymond N. Systems Engineer > "Some issue with Take Control connectivity occassionally" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142379) Joshua J. Director of RMM Operations > "It's ability to handle 3rd party patches is significant for being a default feature set." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6827957) Paul C. Support Manager > "You can get the numbers. But honestly, it feels a bit clunky." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7068884) JK James K. IT Manager > "We use N-central on a daily to support our users and our network." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142060) CP Christian P. Sys Admin > "The escalation process is opaque and incredibly slow." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) AJ Alex J. Systems Engineer > "N-central offers one of the most robust patching engines available." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144304) CM Chris M. cloud admin > "The UI is difficult to manage sometimes and you dont know if it is your level of access which is a problem or the tool doesnt allow you to do the task youre..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795230) LC Lushin C. Senior Engineer > "The amount of features and how it easy it to perform large, complex tasks in the backend and manage patching." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6807586) HN Heather N. VP of Operations > "MSP Manager software as not as robust as needed and I didn't like that an entire ticket could be deleted with no audit trail." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6780336) MS Mitranand S. CEO > "It’s flexible, powerful, and lets us manage our clients' environments with a lot of control. But more than the platform itself, the support we get from our account..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801082) PM Philip M. IT Director > "That said, I am not the one who set our environment up so there are some user experience issues there." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140436) TR Tom R. CTO > "The monitoring and flexability around alerts is excellent." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140537) MV Murtaza V. Practice Leader > "Monitoring and management sometimes gets confusing." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142925) [View Reviews](https://www.capterra.com/p/13803/N-central/reviews/) ## User interface 4.17 (72) 4.16 (251) ### Features ConnectWise RMM 20/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/239557/ConnectWise-RMM/#features) N-central Top features 40/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/13803/N-central/#features) ### Recognition No recognitions have been awarded to ConnectWise RMM No recognitions have been awarded to N-central ### Deployment & support ConnectWise RMM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos N-central Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ConnectWise RMM - By ConnectWise - Located in United States - Founded in 1982 N-central - By N-able - Located in United States - Founded in ## 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