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Shippers, 3PL/4PL's
Procurement teams wanting to simplify vendor onboarding, improve risk management, & automate data validation. Graphite offers flexible 3rd-party data/software integrations & world-class data security.
It is a very important tool for gaining efficiency in the transport manager activity. I am satisfied with the choice made by the company.
I didn't have a proper training on it, so sometimes it's difficult to navigate and understand where are the mistakes coming from.
It's user Friendly & very easy to use for daily basis works. Customer support is excellent & helps to reduce a lot of manual work.
I dont like the frequency of using that website comparing to others. Unfortunately, other customers use worse websites which are not such user-friendly.
It is very easy for those who know how to analyze carefully to find the necessary information. I like to use this application.
The downside is that sometimes it is not possible to make late changes. Although some people sometimes turn a blind eye to it.
It makes our RFQ processes more simple and easy to manage. Our invited suppliers really like to work with this platform, it's a win-win situation.
But if I make a mistake, there is no going back.
I love graphite, we have renewed our contract with them which is the best sign of the value we see and obtain from their solution.
When a vendor is already on the Graphite network, we struggle to add a new contact to fill out our questionnaire.
Overall our experience with graphite has been good. Graphite helped us to mature quickly and has helped our Procurement team gain an positive reputation.
The limitation of having to rely solely on their predetermined question bank significantly hampers its utility.
Graphite offered the perfect solution(s) for our needs. The implementation was fairly painless and the ongoing support is one of the best I’ve experienced.
They’re fairly new on the block, so it was a risk we were willing to take by going with them.
Graphite is definitely a good collaboration tool: both internal and external stakeholders can have a single source of truth when it comes to vendor management and it's great.
Moreover, the reporting functionality is practically non-existent unless you're content with data dumps, making maintenance a daunting task.
TenderEasy
Graphite Connect
Top FeaturesTenderEasy
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Graphite Connect
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