# Compare Wagepoint vs PrimePay 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Wagepoint and PrimePay based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/138169-156904/Wagepoint-vs-PrimePay --- # Wagepoint vs PrimePay Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: WagepointPrimePay2/4 selected [Wagepoint](https://www.capterra.com/p/138169/Wagepoint/)[4.6 (284)](https://www.capterra.com/p/138169/Wagepoint/reviews/) [PrimePay](https://www.capterra.com/p/156904/PrimePay/)[4.0 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/) [## Wagepoint](https://www.capterra.com/p/138169/Wagepoint/)[4.6 (284)](https://www.capterra.com/p/138169/Wagepoint/reviews/) Starting Price CA$20.00/month Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment Based on [284 reviews](#user-reviews) Positive 265 Neutral 6 Negative 13 [## PrimePay](https://www.capterra.com/p/156904/PrimePay/)[4.0 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 3.8 Ease of Use 3.9 Customer Service 3.8 Reviews Sentiment ND ND LQ Based on [381 reviews](#user-reviews) Positive 281 Neutral 28 Negative 72 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Paycom 4.4 (1,173) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 87% of reviewers rated it above 4 stars * * * ### Paycor 4.3 (3,033) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 87% of reviewers rated it above 4 stars * * * Highest Rated ### Gusto 4.6 (4,191) * * * Starting Price $49.00 Other,Per Month Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * ### Paylocity 4.3 (1,820) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 87% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 27,548 reviews from payroll software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Payroll Management 4.6 Direct Deposit 4.9 Tax Compliance 4.7 W-2 Preparation 4.1 Tax Calculation 5.0 79%Fit Feature ratings Payroll Management 4.1 Direct Deposit 4.5 Tax Compliance 4.2 W-2 Preparation 4.5 Tax Calculation 4.4 User satisfaction User satisfaction 4.6 User reviews[284](https://www.capterra.com/p/138169/Wagepoint/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.6 Customer support 4.6 User satisfaction 4.0 User reviews[381](https://www.capterra.com/p/156904/PrimePay/reviews/) Ease of use 3.9 Functionality 3.8 Value for money 3.9 Customer support 3.8 Price starts from Price starts from CA$20Other, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Small businesses in Canada that want more time in their day. Wagepoint is friendly payroll software that also works well with accounting and bookkeeping partners that support these customers. Best for PrimePay makes HCM simple. For over 38 years, we’ve combined unwavering service with a unified payroll platform that streamlines time tracking, payroll and tax filing, and compliance. ## User reviews Pros & cons MH Matthew H. Lead Bookkeeper > "Overall experience with Wagepoint, having used a variety of payroll softwares over my career, is that it is an efficient and..." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6817284) Michael B. Owner and Operator > "It’s streamline so many hard to understand things such as proper applied taxes, and deductions to employees paycheques" [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7118918) UP Umanga P. Accounting > "The team responded promptly to our questions, guided us through the necessary steps, and ensured that everything was completed..." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7111440) KK Khiana K. Customer Service Representative > "so our employees clock in/out of ServiceTitan but these times didn't port over to Wagepoint so we had to manually enter their..." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6764536) CI Chimdira I. Legal Operations Associate > "I was able to get email notifications about my paycheck sent to my personal email rather than work email" [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6855472) VR Verified Reviewer Sales > "You can’t access your own pay statements unless you’re the employer, even with full verification." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6870733) Serese S. Founder and CEO > "As a \[sensitive content hidden\], I don't have much time to do payroll, and this only takes a few minutes. Plus I LOVE the year..." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6874144) SL Sandra L. Care Coordinator > "Journal entries, they are not always entered under the proper GL, maybe something I am doing wrong too, not sure." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6580804) DAP Dr Alex P. Owner > "My previous payroll service was only by telephone and it’s nice to learn something new." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7071601) TB Tania B. Operations Manager > "It looks a bit outdated. But it's totally manageable and user friendly, its just not cute." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6511576) AW Andrew W. Owner > "Wagepoint is what i consider a premier quality payroll service with a friendly and intuitive portal for completing pay periods. " [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6643162) PW Pam W. Accounts Manager > "I recently processed a pay run and afterwards noticed a substantial monetary error. " [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6651216) BH Brianne H. Accounting Administrator > "sensitive content hidden\] was very imformative and was able to help me make corrections to payroll in no time at all!" [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6867518) DH Daniel H. Vice President > "The ability to correct the CRA BN is crucial, yet the support says it's not possible." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___4841317) FD Fran D. Operations Manager > "Wagepoint is easy to navigate, it generates excellent detailed reports, and the support team is fantastic." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7060757) JC Janice C. Owner > "Very frustrating. Once I find another company I will switch so fast. " [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6664511) TZ Tracy Z. Owner - Operator > "I also love that I am able to do employee's ROE easily and all my taxes etc are paid, along with WSIB." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6455984) LF Leanne F. Bookkeeper > "The only issues I have had, I created." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6621226) KM Kasia M. Owner > "Thanks to their help, our employees will receive their earnings on time." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7052223) VR Verified Reviewer Product Owner > "Two days after it was mailed, I received an email from Wagepoint telling me that they made a mistake in the tax file." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___4498962) UP Umanga P. Accounting > "I would like to express my full satisfaction with the support I received during the upgrade of our payroll account." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7111440) SM Scott M. Financial Advisor > "They tout that you talk to a real person but in fact it is an answering service they use that has no connection to the company..." [See full review](https://www.capterra.com/p/138169/Wagepoint/#SoftwareAdvice___3131524) UP Umanga P. Accounting > "I would like to express my full satisfaction with the support I received during the upgrade of our payroll account." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7111440) VR Verified Reviewer HR > "You can't reach their support team over the phone." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___4670451) BH Brianne H. Accounting Administrator > "I must add that my last experience with \[sensitive content hidden\] was absolutley wonderful as well - these 2 ladies deserve a..." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6867518) KF Kathy F. Owner > "Previous to Wagepoint I would use the online government calculator to calculate payroll expenses, never sure I did it right. " [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___3220926) TB Tania B. Operations Manager > "I like how they have your back in terms of notifications and ensuring your completing tasks on time." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6511576) BR Bill R. Co-founder & General Manager > "For example, I cannot seem to be able change the email address associated with my admin account." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___2922439) BH Ben H. Operations Manager > "I have no formal training in HR, Payroll, or anything like that and with Wagepoint, I don't really need to as any time I have a..." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6431412) CH Christopher H. Owner > "The customer service is email only which I thought would be bad as I have had bad experiences with other products, however it’s..." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___2949194) KK Khiana K. Customer Service Representative > "Wagepoint would ask us for recommendations and suggestions of how to improve the software which was nice to see." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6764536) VR Verified Reviewer CEO > "Obscure vacation hour impact leading to potential double pay if not careful." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___3432189) DR Don R. Business Owner > "I’m staying for now, hopeful that their customer service will improve with more trained and attentive staff." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7015262) JT Joe T. Owner > "They also take care of remitting the taxes to the government, another thing I hate." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___3323021) Crystal C. Operator Manager > "Simple and user friendly, as well as easy for team members to look up information from a mobile device." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6788343) KP Kevin P. Vice President > "Now we have not received return calls, responses to emails nor have we been able to speak with a live person who can assist." [See full review](https://www.capterra.com/p/138169/Wagepoint/#GetApp___2586323) AC Alyssa C. Owner > "It's nice because you can set it up and the clients would be able to run their own payroll because of the simplicity." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6457285) RS Rory S. President > "Additionally, the reports failed to indicate my corporate FICA contributions, so I almost missed taking that substantial..." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___2488472) SG Sarah G. Payroll Specialist > "Overall Wagepoint is one of my favourite payroll systems to run payroll." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6493197) MR Marcelo R. Partnerships Lead > "Also, this software doesn't provide a high degree of customized searches or filtering." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___2451868) DAP Dr Alex P. Owner > "I like the use of the email." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7071601) RS Rory S. President > "It's incredibly clunky, unable to be personalized and reports seem designed to be confusing and not align with each other." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___2488472) OS Olena S. Bookkeeper > "I like that they make it easy to reach out any time I have a question." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6827594) RS Rory S. President > "I called and reached a receptionist who claimed he could only take a message and was unable to transfer me to a human being." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___2488472) UP Umanga P. Accounting > "Thank you for the excellent service and support." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7111440) OP Oliver P. Owner > "All of this during their transition from Wagepoint to QB. Why don't you have additional support available during such a big..." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___2536050) [View Reviews](https://www.capterra.com/p/138169/Wagepoint/reviews/) ND Nikki D. Accountant > "The automation of these tasks helps reduce manual errors and ensures compliance without having to constantly monitor deadlines." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817418) CH Christina H. HR Director > "It had some ability to modify the set up and codes but when it came to customer service, it was difficult to get answers and help without..." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___7050269) ND Nikki D. Accountant > "One of the biggest advantages of using PrimePay is how seamlessly it handles all tax filings and quarterly reports." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817418) AB Alicia B. Accountant and Payroll Administrator > "Our company has had some communication issues with taxes being paid in correctly or overpaid from switching over mid-year." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817535) LQ Leslie Q. Director, HR > "I recently completed the implementation of a newly structured benefits program for Open Enrollment using PrimePay as our HRIS, and the..." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6884063) LA Liz A. Payroll Manager > "We have a parent company with multiple subsidiaries, there is no way to transfer between without termination and rehire, which makes a mess..." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6285540) GM Greg M. Owner > "My franchise forces me to use Profitkeeper on the same site, so that made it easy to come to one place." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6801377) JL Junhyun L. HR Associate > "There are some actions which are not allowed to modify on our end, having us to call customer support, such as changing Tax Exemptions." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6425916) TB Todd B. Admin Assistant > "I used to have a dedicated specialist I would call. As I have used several Payroll/HR companies, the PrimePay dashboard is relatively user..." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817748) KB Karen B. Payroll > "We had issues with the Cloud for Support for months but now it is up and running for me. When updates are done, sometimes things change in..." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6330330) DR David R. Franchisee > "My overall experience is that now that we are set up everything seems to be running pretty smooth and all the paperwork seems to be set up on..." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6292931) CB Chloe B. Staff Accountant > "It is also hard to contact our direct team and get updates, due to delayed responses." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6809990) LC Lisa C. V.P > "I like the most that I have had the same Payroll specialist \[sensitive content hidden\] who is the best at her job and makes my life and job..." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6267300) PB Phillip B. OWNER > "In one month they forgot to pay someone, the next period, forgot to pay 2 employees OT, then the following month forgot to pay everyone. " [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6341550) VR Verified Reviewer Owner > "The processing is easy. If I need help with a special payroll or have any questions the representatives to this point have been stellar." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6883484) AB Alison B. Bookkeeper > "Every single thing became painful to do and it felt like pulling teeth to get anything done. If you tried to call you would be on hold for..." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6369250) ND Nikki D. Accountant > "However, having more user control and quicker, more helpful support would really take the service to the next level." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817418) RK Rick K. Clinic Administrator > "Previously we were with a big well known payroll service and were paying high rates for poor customer service. " [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6816462) AL Amy L. Accounting Manager > "Our IRS went live in early 2022, but there are items, big and small, being solved over the 4 years we have with PrimePay." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6620558) AJ Angie J. Vice President > "Still waiting to see if they paid all the taxes in a timely manner as they were not able to do anything else effectively - like call a client..." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6354372) RK Rick K. Clinic Administrator > "It takes work to keep up with technology, but there is a nice payoff if you are patient. " [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6816462) WR Will R. COO > "The reporting system portal and the entire company and support team is totally antiquated, incompetent, and will surely fail and shut down..." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___5001226) RG Richard G. Finance Manager > "Our new customer service manager (i.e., Jose Carcamo) is very good in checking how everything is going and if we need anything." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6415393) CS Cody S. Owner > "The customer service is lacking and we had to move to another payroll company to fix the issues Prime Pay has caused." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6354325) RK Rick K. Clinic Administrator > "I am happy we made the change to PrimePay because now our costs are reasonable and the customer service has been great. " [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6816462) GW Gretchen W. Treasurer > "Sometimes it is hard to reach someone who can explain and resolve questions. And one of our payrolls was not delivered by FedEx." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6545898) JK Joy K. CEO > "Outstanding customer service, starting with setting up my company and my payroll and then using the well structured and easy to use portal." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6457543) EB Emily B. Operator > "At times, Prime Pay support can be tricky to navigate." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6821236) RM Rachel M. Director of HR and AR Processor > "I really like talking to support technicians like \[sensitive content hidden\] that demonstrates a strong ability to make you feel that they are..." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6564132) JL Jeri L. Operations Director > "We were having trouble last year with the processing of our payroll, and new person did it every week, incorrectly. " [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6289951) SC Sophia C. Human Resources > "Excellent. When I need a report specific to my audits, customer service has always been able to deliver it." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6566021) ED Erin D. Accountant Assistant > "Also, some times the Invoices we get from PrimePay are over charged and wrong." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6639506) ED Erin D. Accountant Assistant > "I like how they improved their systems and now I can always get someone on the phone with a problem if our company's representative is..." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6639506) HM Heather M. Owner, CFO > "I don't like the payroll cutoff time being such a hard time, when I'm actually going throught the last steps of payroll. " [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6568899) AB Angie B. HR Manager > "We have been able to set up the system in the way that works best for our company and PrimePay has worked to make their system very user..." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6278434) KN Kamran N. HR > "After more than 10 years of being a customer, we began experiencing poor customer support, with no response to our inquiries for months." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6552914) EA ENID A. GENERAL MANAGER > "I love having priority support now because before 1 yr ago it was a nightmare calling, holding over 1 hr and getting disconnected. " [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6678756) WH William H. CEO > "Time Clock set-up and PTO calculations took a while to get figured out." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6260721) CH Christina H. HR Director > "The simplicity of the product made it easy enough for almost anyone to use." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___7050269) JJ Jennifer J. Sr Director, Total Rewards, People Operations > "Lack of integration between HRIS and T&L/payroll. " [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6304872) MA Mady A. Accounting Manager > "It has been amazing working with PrimePay. When I was working extra hours, the whole team was constantly checking on me." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6762914) LA Liz A. Payroll Manager > "Tax allocation issues with crews working in multiple states." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6285540) LQ Leslie Q. Director, HR > "He consistently delivered his work on time, communicated clearly, and always made himself available for questions or guidance." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6884063) DH Donna H. Senior Accountant > "Therefore, we do not have a point of contact for issues or contacts and are left to drift. " [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6530733) MJ Mike J. CHRO > "Pricing was a huge point for me and this is almost half the price of any other pay company I have been with" [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6812161) DM Daisy M. Office Manager > "It took me awhile to get used to it, I feel like the final product isn't obvious before submitting payroll." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6426958) AB Arina B. Bookkeeper > "Their user-friendly platform, accurate processing, and exceptional customer support make them a standout in the industry." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6421197) VR Verified Reviewer Owner > "So it seems to be a computer glitch that needs to be fixed." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6883484) MA Mady A. Accounting Manager > "I enjoy being able to work through problems with them & gain new insights!" [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6762914) NC Nancy C. Office Admin > "Since the rapid growth of PrimePay, I am not able to reach help as quickly as previously. " [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6507926) RK Rick K. Clinic Administrator > "Things have not been perfect since we onboarded 5 months ago, but I can honestly say every rep I have spoken to has worked hard to fix issues..." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6816462) NC Nancy C. Office Admin > "Now I may or may not get a return call and when I'm in panic mode it can be frustrating. " [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6507926) CK Cheryl K. CEO > "sensitive content hidden\], Client Advisor, took the time to listen to my issues with PrimePay and I have confidence in his ability to help my..." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6458618) JJ John J. Treasurer > "Found out that they had withheld $8,000 more in taxes than they should have, and we are a small organization!" [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6715216) MJ Mike J. CHRO > "The pricing and helpfulness of the Sales rep and the account specialist." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6812161) MB Marlon B. Owner > "I received a report from the IRS that I owe $2,700 extra for my quarterly payroll." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6656711) ND Nikki D. Accountant > "Overall, PrimePay has been a solid payroll solution for our firm." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817418) JC Jenyl C. Payroll and Benefits Coordinator > "We only have 55 employees and there are just too many features that we will never need or use." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6267285) AA Amelia A. Payroll and Benefits Coordinator > "It works well for our transportation company with many different kinds of employees." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6672569) CS Cody S. Owner > "I would reach out to customer service once a month and be told no one has worked on my case." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6354325) FJ Fran J. President > "Prime Pay has been servicing our payroll needs for all most 10 years and we have had a favorable experience during our time with them." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6563671) HM Heather M. Owner, CFO > "I've been caught in verification a couple of times, and charged the "Next Day Deposit Fee"." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6568899) AB Arina B. Bookkeeper > "PrimePay has undoubtedly made payroll management easier and more efficient for my business." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6421197) MC Marc C. controller > "you say what you have to for the sale and leave us behind when help is needed" [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6649724) MJ Mike J. CHRO > "Everyone was helpful during the onboarding process and trying to get me set up with everything." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6812161) RD Ruth D. Office Admin > "They are quick to bill for everything, but so slow to respond to questions. And we will be told one thing by one person, and the opposite..." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6681272) DH Donna H. Senior Accountant > "I can do my payroll myself electronically and know it is complete." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6530733) JL Jason L. President > "My staff is not a fan of some of the new procedures and the features of the portal." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6295930) GH Georgina H. Analyst > "Website looks proffesional." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6837187) MC Marc C. controller > "Just sent an issue to someone and the person responding just provided suggestions rather than looking into the issue" [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6649724) MA Marce A. Human Resources Manager > "Overall experience is very good and the implementation team is very good and very knowledgble of the HR Sync, Payroll, and time and attendance..." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6282391) MH Magan H. Dog Grooming > "Sometimes we seem to get a less experienced payroll person and there are mistakes made." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6260779) LQ Leslie Q. Director, HR > "Overall, PrimePay provided the right tools and support to ensure a successful rollout, and I would highly recommend them." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6884063) RR Rob R. Accounting Manager > "We have started to feel more like a number and less important because we are a smaller customer. " [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6293790) RA Randy A. Business manager > "I have always liked that I can talk to PrimePay on the phone to resolve any questions or issues I may have." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6451383) TB Todd B. Admin Assistant > "I don't think what I like least is exclusively a PrimePay issue." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817748) SM Sam M. Accountant > "It is easy to find information about the company and employees." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6816352) CS Cody S. Owner > "They missed or had issues with two tax payments in the first 12 months." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6354325) FN Fernando N. Presidente ans CEO > "Their professionalism and expertise make them a trusted partner for our payroll needs." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6648521) AB Angie B. HR Manager > "Some of the live training sessions were not very productive either." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6278434) [View Reviews](https://www.capterra.com/p/156904/PrimePay/reviews/) ## User interface [Wagepoint](https://www.capterra.com/p/138169/Wagepoint/) 4.63 (284) [PrimePay](https://www.capterra.com/p/156904/PrimePay/) 3.95 (381) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important Wagepoint 20/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/138169/Wagepoint/#features) PrimePay Top features 32/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/156904/PrimePay/#features) ### Recognition No recognitions have been awarded to Wagepoint No recognitions have been awarded to PrimePay ### Deployment & support Wagepoint Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos PrimePay Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Wagepoint - By Wagepoint - Located in Canada - Founded in 2012 PrimePay - By PrimePay - Located in United States - Founded in 1986 ## Popular Comparisons [Wagepoint](https://www.capterra.com/p/138169/Wagepoint/)[4.63 (284)](https://www.capterra.com/p/138169/Wagepoint/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/) CA$20/month Price $5/month 4.4 Features 4.8 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/138169-205015/Wagepoint-vs-Deel) [PrimePay](https://www.capterra.com/p/156904/PrimePay/)[3.95 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 3.8 Features 4.8 3.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/156904-205015/PrimePay-vs-Deel) [Wagepoint](https://www.capterra.com/p/138169/Wagepoint/)[4.63 (284)](https://www.capterra.com/p/138169/Wagepoint/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/) CA$20/month Price $8/month 4.4 Features 4.8 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/138169-172127/Wagepoint-vs-Rippling) [PrimePay](https://www.capterra.com/p/156904/PrimePay/)[3.95 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 3.8 Features 4.8 3.9 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/156904-172127/PrimePay-vs-Rippling) [Wagepoint](https://www.capterra.com/p/138169/Wagepoint/)[4.63 (284)](https://www.capterra.com/p/138169/Wagepoint/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.56 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/) CA$20/month Price Contact vendor for pricing 4.4 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/138169-185859/Wagepoint-vs-RUN) [PrimePay](https://www.capterra.com/p/156904/PrimePay/)[3.95 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.3 3.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-156904/WebPay-vs-PrimePay) [Wagepoint](https://www.capterra.com/p/138169/Wagepoint/)[4.63 (284)](https://www.capterra.com/p/138169/Wagepoint/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/) CA$20/month Price Contact vendor for pricing 4.4 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-138169/WebPay-vs-Wagepoint) [PrimePay](https://www.capterra.com/p/156904/PrimePay/)[3.95 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.3 3.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-156904/WorkforceNow-vs-PrimePay) [Wagepoint](https://www.capterra.com/p/138169/Wagepoint/)[4.63 (284)](https://www.capterra.com/p/138169/Wagepoint/reviews/) vs [Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[4.81 (3,627)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/) CA$20/month Price $17/month 4.4 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/116050-138169/Patriot-Payroll-vs-Wagepoint) [PrimePay](https://www.capterra.com/p/156904/PrimePay/)[3.95 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.56 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.5 3.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/156904-185859/PrimePay-vs-RUN) [Wagepoint](https://www.capterra.com/p/138169/Wagepoint/)[4.63 (284)](https://www.capterra.com/p/138169/Wagepoint/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) CA$20/month Price Contact vendor for pricing 4.4 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/138169-155895/Wagepoint-vs-WorkforceNow) [PrimePay](https://www.capterra.com/p/156904/PrimePay/)[3.95 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/) vs [Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[4.81 (3,627)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/) Contact vendor for pricing Price $17/month 3.8 Features 4.7 3.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/116050-156904/Patriot-Payroll-vs-PrimePay)