Wagepoint vs isolved: Which is a better fit?

Vanessa W: Hi, my name's Vanessa. I'm a president. I give Wagepoint a five out of five. For more reviews, click below. In my last company, we used ADP Workforce. They were okay, but I found that there were a lot of different windows and going back and forth and I did not find the simplicity in ADP that I do with Wagepoint. Also, the bigger issue was cost-effectiveness. The initial reason why I chose Wagepoint was the price. The price was fantastic. Felt it might be a little too good to be true. So instead of emailing, I gave them a call. It was at that time when I had a representative on the other end of the phone that I knew that Wagepoint was the right company for me. The customer relations were fantastic. They are down to earth and extremely helpful. I found that the initial integration was seamless. Wagepoint took care of everything for me. If I did have any calls at all, they were answered immediately and taken care of. They also have an instant chat, which I find extremely helpful. And what I like the most are there are no additional charges each time I reach out for help. I would highly recommend Wagepoint if you're looking for a software company for payroll. It is simple, easy to use, very fast to get payroll done each week, where you can move on with other things. We're very busy in our various industries and don't need to have our time absorbed with trying to understand programs. I give it a five out of five, extremely simple, extremely fast and easy to use.

Brian W.: Hi, I'm Brian. I'm the human resources manager for the City of Middleton. Middleton is a small city in Wisconsin, in the Madison area, just recognized as the 18th best place to live for families in Fortune Magazine. I've been here for about four and a half years, and throughout that time, I've used iSolved as our human resources software. I would rate it as a five out of five. Previous to using iSolved, I've used a white label version of ADP. I also have used Paycom as the human resources software for organizations I was with prior to the City of Middleton. I would rate the ADP at about a 3.0 and the Paycom about the same. iSolved has been able to provide us a much better solution. We use iSolved because it's integrated into all the processes in the city. It allows me to manage performance reviews, managed payroll, process payroll, maintain personnel records, support employees with both mobile and computer-based access to their personnel records, their pay statements, and all of the basic processes that get us through day-to-day taking care of our employees. It also has an incredibly powerful reporting process and reporting tools that allow me to not only pull data from the system, but to polish and refine data before I even extract it from the system. When I arrived at the city, iSolved was already the software we used, but I found that it wasn't initially set up the way that I would like to see it as a human resources manager. Working with the support team and customer success teams at iSolved, I was able to further configure the system to automatically process complex elements of our payroll system, including special pays, and to configure it to manage our personnel records in a manner that was in what I would like to see. All of those processes were very simple and guided through for us by the customer support teams. If you're looking at iSolved, I would definitely consider it strongly. It's an excellent software for a mid-market size organization, somewhere between 50 to about 500 employees. It gives tools that allow you to very effectively manage those different sizes of employees, in a variety of organizations that might be private sector or even in the public sector.