# Compare roommaster vs ReservationKey 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ReservationKey and roommaster based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/13824-130362/roomMaster-vs-ReservationKey

---

# ReservationKey vs roommaster Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ReservationKeyroommaster2/4 selected

[ReservationKey](https://www.capterra.com/p/130362/ReservationKey/)[4.9 (103)](https://www.capterra.com/p/130362/ReservationKey/reviews/)

[roommaster](https://www.capterra.com/p/13824/roomMaster/)[4.3 (129)](https://www.capterra.com/p/13824/roomMaster/reviews/)

[## ReservationKey](https://www.capterra.com/p/130362/ReservationKey/)[4.9 (103)](https://www.capterra.com/p/130362/ReservationKey/reviews/)

Starting Price

$37.00/month

Value-for-Money

5

Functionality

4.8

Ease of Use

4.7

Customer Service

4.9

Reviews Sentiment

CS

Based on [103 reviews](#user-reviews)

Positive

103

Neutral

0

Negative

0

[## roommaster](https://www.capterra.com/p/13824/roomMaster/)[4.3 (129)](https://www.capterra.com/p/13824/roomMaster/reviews/)

Starting Price

$150.00/month

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

AJ

Based on [129 reviews](#user-reviews)

Positive

108

Neutral

13

Negative

8

## Summary

* * *

Key features rated by users

Features selected based on 2,812 reviews from hospitality property management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

Reservations Management

5.0

Calendar Management

4.8

Data Synchronization

4.7

Booking Management

5.0

Online Booking

4.9

61%Fit

Not enough reviews

Feature ratings

Reservations Management

4.8

Calendar Management

\--

Data Synchronization

\--

Booking Management

4.2

Online Booking

4.1

User satisfaction

User satisfaction

4.9

User reviews[103](https://www.capterra.com/p/130362/ReservationKey/reviews/)

Ease of use

4.7

Functionality

4.8

Value for money

5.0

Customer support

4.9

User satisfaction

4.3

User reviews[129](https://www.capterra.com/p/13824/roomMaster/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.2

Customer support

4.2

Price starts from

Price starts from

$37Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$150Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Booking system for independent properties in the hospitality industry such as Hotels, Motels, Resorts, Inns, Campgrounds, Cabins, Cottages & B&Bs. Our customers are very satisfied. Read our Reviews.

Best for

Supporting Independent Hotels, Hotel Groups, B&Bs, Inns, Resorts, Parks, and Management Companies worldwide, with a focus on North America and properties with 25-200 rooms.

## User reviews

Pros & cons

CS

Chris S.

Campground Owner, Host

> "The pros of Reservation Key have been convenience and efficiency after transitioning from our old way of booking..."

[See full review](https://www.capterra.com/p/130362/ReservationKey/#Capterra___6575705)

TC

Tracey C.

President

> "I found the Forum a bit clunky to use, that could use a lot of updating to make it a bit more user friendly. "

[See full review](https://www.capterra.com/p/130362/ReservationKey/#Capterra___6542553)

Chad E.

Owner

> "I highly recommend Reservation Key to any hospitality operator looking for a robust, user-friendly PMS backed by..."

[See full review](https://www.capterra.com/p/130362/ReservationKey/#Capterra___7107070)

NC

Natalie C.

owner

> "Just some issues when I cannot figure out how to add or change something. As stated above would like a live chat..."

[See full review](https://www.capterra.com/p/130362/ReservationKey/#Capterra___2857256)

Chad E.

Owner

> "Their property management system is modern, simple, and highly intuitive."

[See full review](https://www.capterra.com/p/130362/ReservationKey/#Capterra___7107070)

NC

Natalie C.

owner

> "This can be frustrating it would be easier to have a live chat or talk to someone for problems"

[See full review](https://www.capterra.com/p/130362/ReservationKey/#Capterra___2857256)

Chad E.

Owner

> "Beyond the software itself, the customer support is exceptional."

[See full review](https://www.capterra.com/p/130362/ReservationKey/#Capterra___7107070)

NC

Natalie C.

owner

> "Sometime I have problems adding features on our end. "

[See full review](https://www.capterra.com/p/130362/ReservationKey/#Capterra___2857256)

CS

Chris S.

Campground Owner, Host

> "Reservation Key is a perfect tool for our small seasonal business."

[See full review](https://www.capterra.com/p/130362/ReservationKey/#Capterra___6575705)

RS

Roberty S.

Owner, Manager

> "I have not seen anything in this price range that can do what ReservationKey does."

[See full review](https://www.capterra.com/p/130362/ReservationKey/#Capterra___2919406)

[View Reviews](https://www.capterra.com/p/130362/ReservationKey/reviews/)

AJ

Aaron J.

IT Manager

> "The system’s ability to manage reservations, reporting, and guest information saves us time and streamlines operations."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7020220)

DD

Doreen D.

Reservation Specialist

> "The system logging you out of RM so quickly when you take a moment to do something about a reservation, thus locking the booking and having..."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7020140)

Maxwell P.

General Manager

> "It offers the depth of features you would expect from a much more expensive system like Opera but packages it in a way that is accessible..."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7059310)

AJ

Aaron J.

IT Manager

> "The monthly updates can sometimes introduce small bugs or glitches that affect day-to-day usage right after release. While these are..."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7020220)

Maxwell P.

General Manager

> "The interface is straightforward and logical, meaning I can train a new front desk agent in a couple of shifts rather than weeks."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7059310)

Maxwell P.

General Manager

> "The interface, while functional, can look a bit dated compared to some of the newer web native platforms."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7059310)

BD

Barrett D.

Night Audit

> "I really enjoy when they said emails about upcoming updates so Night Audit can properly plan their night shift."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7037045)

JH

Jessica H.

Reservations Manager

> "the reservation. If the system is having difficulties, it will shut down often throughout the day."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7022640)

AJ

Aaron J.

IT Manager

> "The combination of strong customer support, useful features, and reliable performance makes it a good value overall."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7020220)

MN

Mary N.

General Manager

> "Such as; losing rate information, or a long journey to learn how to apply codes."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7026521)

TA

Telma A.

General Manager

> "The system mis easy to navigate and almost self explanatory."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7022649)

IG

Isabel G.

MANAGER

> "What we do not really like is the technical support lines because rarely we can find someone fast in the line."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7060992)

Maxwell P.

General Manager

> "The Value for Money with RoomMaster is exceptional."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7059310)

RM

Randi M.

Front Office Supervisor

> "The cloud version has proven to be a bit buggier than the previous version, and we experience frequent episodes of "reconnecting" to the..."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___6085372)

JH

Jessica H.

Reservations Manager

> "It is a good, organized system."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7022640)

HB

Heather B.

General Manger

> "The only issue I have is with the group block functionality, we have use this software since 97 so we have always had this issue with..."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___3744452)

TA

Telma A.

General Manager

> "Easy to use it."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7022649)

MG

Michael G.

Company Secretary

> "Many features that we hoped would have re-appeared from our original Welcome system are still not available on RoomMaster, such as being..."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___3710933)

TA

Telma A.

General Manager

> "Also, the reports are easy to navigate."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7022649)

JC

Joanna C.

CEO

> "It was then we were told Chris Rios made a mistake and that cleaning fees and any add ons could not be charged automatically with innquest..."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___3862179)

TI

Tabitha I.

Revenue Yield Manager

> "sensitive content hidden\] has been top notch - she is kind, courteous and explains applications."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7002436)

PR

Pam R.

Owner

> "Many tech's do not seem to understand the hotel business or standard revenue management."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___3708525)

Traci S.

General Manager

> "I definitely would recommend it to smaller size hotels, I am not sure how it would work on a property with in excess of 50 rooms."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___3723343)

DB

David B.

IT Manager

> "After Install Customer service was not as good."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___3761454)

Traci S.

General Manager

> "It is very easy to use, having the ability to access from home without having to go through the VPN networks and having connection issues."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___3723343)

HB

Heather B.

General Manger

> "It's just not as user friendly for us."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___3744452)

LS

Linda S.

Owner/Operations Manager

> "It is very comprehensive and an effective tool for our business."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___3708022)

AV

ADRIAN V.

partner

> "I would steer clear of buying into this product."

[See full review](https://www.capterra.com/p/13824/roomMaster/#SoftwareAdvice___2276266)

[View Reviews](https://www.capterra.com/p/13824/roomMaster/reviews/)

## User interface

4.91 (103)

4.30 (129)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

ReservationKey

26/46

-   Activity Dashboard
-   AI Copilot
-   API
-   Availability Management
-   Billing & Invoicing
-   Billing Rate Management
-   Booking Management
-   Built-in Accounting
-   Calendar Management
-   Catering Management
-   Channel Management
-   CRM
-   Customer Database
-   Customizable Templates
-   Data Import/Export
-   Data Synchronization
-   Discount Management
-   Employee Management
-   Extended Stay
-   For Vacation Rentals
-   Front Desk Management
-   GDS/OTA Integration
-   Generative AI
-   Guest Experience Management
-   Housekeeping Management
-   Inventory Management
-   Loyalty Program
-   Maintenance Management
-   Marketing Automation
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Multi-Property
-   Online Booking
-   Point of Sale (POS)
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Reporting/Analytics
-   Reservations Management
-   Revenue Management
-   Reviews Management
-   Single Property
-   Spa/Activity Management
-   Third-Party Integrations
-   User Management

[See all features](https://www.capterra.com/p/130362/ReservationKey/#features)

roommaster

Top features

40/46

-   Activity Dashboard
-   AI Copilot
-   API
-   Availability Management
-   Billing & Invoicing
-   Billing Rate Management
-   Booking Management
-   Built-in Accounting
-   Calendar Management
-   Catering Management
-   Channel Management
-   CRM
-   Customer Database
-   Customizable Templates
-   Data Import/Export
-   Data Synchronization
-   Discount Management
-   Employee Management
-   Extended Stay
-   For Vacation Rentals
-   Front Desk Management
-   GDS/OTA Integration
-   Generative AI
-   Guest Experience Management
-   Housekeeping Management
-   Inventory Management
-   Loyalty Program
-   Maintenance Management
-   Marketing Automation
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Multi-Property
-   Online Booking
-   Point of Sale (POS)
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Reporting/Analytics
-   Reservations Management
-   Revenue Management
-   Reviews Management
-   Single Property
-   Spa/Activity Management
-   Third-Party Integrations
-   User Management

[See all features](https://www.capterra.com/p/13824/roomMaster/#features)

### Recognition

No recognitions have been awarded to ReservationKey

No recognitions have been awarded to roommaster

### Deployment & support

ReservationKey

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

roommaster

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ReservationKey

-   By ReservationKey
-   Located in United States
-   Founded in 2007

roommaster

-   By Aspire Software Company
-   Located in Canada
-   Founded in 1995

## Popular Comparisons

[ReservationKey](https://www.capterra.com/p/130362/ReservationKey/)[4.91 (103)](https://www.capterra.com/p/130362/ReservationKey/reviews/)

vs

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Features

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4.7

Ease of Use

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[roommaster](https://www.capterra.com/p/13824/roomMaster/)[4.30 (129)](https://www.capterra.com/p/13824/roomMaster/reviews/)

vs

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4.3

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[ReservationKey](https://www.capterra.com/p/130362/ReservationKey/)[4.91 (103)](https://www.capterra.com/p/130362/ReservationKey/reviews/)

vs

[Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.53 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/)

$37/month

Price

$16/month

4.8

Features

4.4

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130362-131924/ReservationKey-vs-Lodgify)

[roommaster](https://www.capterra.com/p/13824/roomMaster/)[4.30 (129)](https://www.capterra.com/p/13824/roomMaster/reviews/)

vs

[Stayflexi](https://www.capterra.com/p/193259/Flex-PMS/)[4.68 (153)](https://www.capterra.com/p/193259/Flex-PMS/reviews/)

$150/month

Price

$40/month

4.1

Features

4.5

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/13824-193259/roomMaster-vs-Flex-PMS)

[ReservationKey](https://www.capterra.com/p/130362/ReservationKey/)[4.91 (103)](https://www.capterra.com/p/130362/ReservationKey/reviews/)

vs

[Stayflexi](https://www.capterra.com/p/193259/Flex-PMS/)[4.68 (153)](https://www.capterra.com/p/193259/Flex-PMS/reviews/)

$37/month

Price

$40/month

4.8

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/130362-193259/ReservationKey-vs-Flex-PMS)

[roommaster](https://www.capterra.com/p/13824/roomMaster/)[4.30 (129)](https://www.capterra.com/p/13824/roomMaster/reviews/)

vs

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.28 (337)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

$150/month

Price

Contact vendor for pricing

4.1

Features

4.1

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/13824-158839/roomMaster-vs-Cloudbeds)

[ReservationKey](https://www.capterra.com/p/130362/ReservationKey/)[4.91 (103)](https://www.capterra.com/p/130362/ReservationKey/reviews/)

vs

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$37/month

Price

Contact vendor for pricing

4.8

Features

4.1

4.7

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/130362-158839/ReservationKey-vs-Cloudbeds)

[roommaster](https://www.capterra.com/p/13824/roomMaster/)[4.30 (129)](https://www.capterra.com/p/13824/roomMaster/reviews/)

vs

[ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.79 (427)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

$150/month

Price

$30/month

4.1

Features

4.7

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/13824-129392/roomMaster-vs-Reservation-Nexus)

[ReservationKey](https://www.capterra.com/p/130362/ReservationKey/)[4.91 (103)](https://www.capterra.com/p/130362/ReservationKey/reviews/)

vs

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$37/month

Price

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4.8

Features

3.8

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/130362-144307/ReservationKey-vs-Little-Hotelier)

[roommaster](https://www.capterra.com/p/13824/roomMaster/)[4.30 (129)](https://www.capterra.com/p/13824/roomMaster/reviews/)

vs

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$150/month

Price

$23.86/month

4.1

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/13824-135751/roomMaster-vs-eZee-Absolute)

[ReservationKey](https://www.capterra.com/p/130362/ReservationKey/)[4.91 (103)](https://www.capterra.com/p/130362/ReservationKey/reviews/)

vs

[eZee Absolute](https://www.capterra.com/p/135751/eZee-Absolute/)[4.63 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/)

$37/month

Price

$23.86/month

4.8

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/130362-135751/ReservationKey-vs-eZee-Absolute)

[roommaster](https://www.capterra.com/p/13824/roomMaster/)[4.30 (129)](https://www.capterra.com/p/13824/roomMaster/reviews/)

vs

[Sirvoy](https://www.capterra.com/p/103570/Sirvoy-Booking-System/)[4.68 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/)

$150/month

Price

$15/month

4.1

Features

4.4

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/13824-103570/roomMaster-vs-Sirvoy-Booking-System)