--- title: "Compare roommaster vs Little Hotelier 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare roommaster and Little Hotelier based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/13824-144307/roomMaster-vs-Little-Hotelier" page_type: "comparison" language: "en" --- # roommaster vs Little Hotelier Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: roommasterLittle Hotelier2/4 selected [roommaster](https://www.capterra.com/p/13824/roomMaster/)[4.3 (130)](https://www.capterra.com/p/13824/roomMaster/reviews/) [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.1 (236)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) [## roommaster](https://www.capterra.com/p/13824/roomMaster/)[4.3 (130)](https://www.capterra.com/p/13824/roomMaster/reviews/) Starting Price $150.00/month Value-for-Money 4.2 Functionality 4.1 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment AJ Based on [130 reviews](#user-reviews) Positive 109 Neutral 13 Negative 8 [## Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.1 (236)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) Starting Price $109.00/month Value-for-Money 3.9 Functionality 3.8 Ease of Use 4.1 Customer Service 4 Reviews Sentiment AL Based on [236 reviews](#user-reviews) Positive 178 Neutral 22 Negative 36 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### rezStream 4.7 (118) * * * Starting Price $95.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 98% of reviewers rated it above 4 stars * * * ### ResNexus 4.8 (431) * * * Starting Price $30.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Cloudbeds 4.3 (349) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 83% of reviewers rated it above 4 stars * * * ### Guesty 4.4 (485) * * * Starting Price $23.00 Other,Per Month Free Trial Free Version * * * User rating 86% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,542 reviews from reservations software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 62%Fit Not enough reviews Feature ratings Online Booking 4.3 Booking Management 4.2 Calendar Management \-- Availability Management \-- Channel Management 4.8 \--%Fit Not enough reviews Feature ratings Online Booking 3.8 Booking Management 5.0 Calendar Management 4.2 Availability Management 4.0 Channel Management \-- User satisfaction User satisfaction 4.3 User reviews[130](https://www.capterra.com/p/13824/roomMaster/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 4.2 Customer support 4.2 User satisfaction 4.1 User reviews[236](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) Ease of use 4.1 Functionality 3.8 Value for money 3.9 Customer support 4.0 Price starts from Price starts from $150Other, Per Month - Free version - Free trial Price starts from $109Other, Per Month - Free version - Free trial Best for Best for Supporting Independent Hotels, Hotel Groups, B&Bs, Inns, Resorts, Parks, and Management Companies worldwide, with a focus on North America and properties with 25-200 rooms. Best for Designed and built specifically for small properties like B&Bs, inns, motels, guesthouses, vacation rentals, hostels, motels, pubs, cabins, and camping accommodation. ## User reviews Pros & cons AJ Aaron J. IT Manager > "The system’s ability to manage reservations, reporting, and guest information saves us time and streamlines operations." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7020220) DD Doreen D. Reservation Specialist > "The system logging you out of RM so quickly when you take a moment to do something about a reservation, thus locking the booking..." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7020140) Maxwell P. General Manager > "It offers the depth of features you would expect from a much more expensive system like Opera but packages it in a way that is..." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7059310) AJ Aaron J. IT Manager > "The monthly updates can sometimes introduce small bugs or glitches that affect day-to-day usage right after release. While these..." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7020220) Maxwell P. General Manager > "The interface is straightforward and logical, meaning I can train a new front desk agent in a couple of shifts rather than weeks." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7059310) Maxwell P. General Manager > "The interface, while functional, can look a bit dated compared to some of the newer web native platforms." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7059310) BD Barrett D. Night Audit > "I really enjoy when they said emails about upcoming updates so Night Audit can properly plan their night shift." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7037045) JH Jessica H. Reservations Manager > "the reservation. If the system is having difficulties, it will shut down often throughout the day." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7022640) AJ Aaron J. IT Manager > "The combination of strong customer support, useful features, and reliable performance makes it a good value overall." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7020220) MN Mary N. General Manager > "Such as; losing rate information, or a long journey to learn how to apply codes." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7026521) TA Telma A. General Manager > "The system mis easy to navigate and almost self explanatory." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7022649) IG Isabel G. MANAGER > "What we do not really like is the technical support lines because rarely we can find someone fast in the line." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7060992) Maxwell P. General Manager > "The Value for Money with RoomMaster is exceptional." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7059310) RM Randi M. Front Office Supervisor > "The cloud version has proven to be a bit buggier than the previous version, and we experience frequent episodes of "reconnecting"..." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___6085372) JH Jessica H. Reservations Manager > "It is a good, organized system." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7022640) JC Joanna C. CEO > "It was then we were told Chris Rios made a mistake and that cleaning fees and any add ons could not be charged automatically with..." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___3862179) TA Telma A. General Manager > "Easy to use it." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7022649) HB Heather B. General Manger > "The only issue I have is with the group block functionality, we have use this software since 97 so we have always had this issue..." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___3744452) TA Telma A. General Manager > "Also, the reports are easy to navigate." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7022649) MG Michael G. Company Secretary > "Many features that we hoped would have re-appeared from our original Welcome system are still not available on RoomMaster, such..." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___3710933) TI Tabitha I. Revenue Yield Manager > "sensitive content hidden\] has been top notch - she is kind, courteous and explains applications." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7002436) PR Pam R. Owner > "Many tech's do not seem to understand the hotel business or standard revenue management." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___3708525) Traci S. General Manager > "I definitely would recommend it to smaller size hotels, I am not sure how it would work on a property with in excess of 50 rooms." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___3723343) DB David B. IT Manager > "After Install Customer service was not as good." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___3761454) Traci S. General Manager > "It is very easy to use, having the ability to access from home without having to go through the VPN networks and having..." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___3723343) HB Heather B. General Manger > "It's just not as user friendly for us." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___3744452) LS Linda S. Owner/Operations Manager > "It is very comprehensive and an effective tool for our business." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___3708022) Maxwell P. General Manager > "The interface, while functional, can look a bit dated compared to some of the newer web native platforms." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7059310) IA Ifeanyi A. IT Manager > "I fell in love with this software because of its ease of use and simple interface." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___3389270) HB Heather B. General Manger > "It's just not as user friendly for us." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___3744452) EW Elizabeth W. Reservations Manager > "It provides immediate updates and reports and has never failed." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___2833130) IG Isabel G. MANAGER > "What we do not really like is the technical support lines because rarely we can find someone fast in the line." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7060992) HB Heather B. General Manger > "I like that is effortless." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___3744452) DB David B. IT Manager > "After Install Customer service was not as good." [See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___3761454) [View Reviews](https://www.capterra.com/p/13824/roomMaster/reviews/) AL Adrian L. Managing Director > "The overall service is clean and while it could be a little more simple, its well explained when you hit a..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___7183297) AL Adrian L. Managing Director > "Some glitches remain with sending confirmation emails etc" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___7183297) OW Owen W. Manager > "Our usually stable Little Hotelier platform experienced a login issue which they resolved." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___7180199) FM Fawaz M. General Manager > "Customer support delays, technical glitches, Limited or clunky features, Integration challenges, No proactive..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6883609) AC Anna C. Commercial Advisor > "What I liked most about Little Hotelier was the personalized support I received when I encountered an issue with..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6777428) MC Mariami C. director > "For very small guesthouses or B&Bs, the monthly fee feels a bit steep — especially if you're not getting a high..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776941) DG Daniel G. Owner > "The interface is straightforward, and once everything is configured correctly it works very well." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___7180763) AJ Adam J. Assistant Manager > "The set-up process is fiddly and can mean you repeating several processes before fully activating your business..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6801093) AL Adrian L. Managing Director > "Would be great to have further functionality on the phone app but that's not a dealbreaker..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___7183297) DT Danielle T. Owner > "I sent multiple emails canceling the service to which they responded I have to call in to cancel the service but..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6612417) AJ Adam J. Assistant Manager > "Staff are helpful and answer any query you have, whether big or small. And they ensure you are happy with the..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6801093) ZDNR Zarista Dewi Noor R. Guesthouse Manager > "Additionally, we sometimes experience delays in synchronization between Little Hotelier’s channel manager and the..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6805389) OW Owen W. Manager > "Amazing client support from \[sensitive content hidden\]- Little hotelier." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___7180199) SM Stuart M. Owner and operator > "There are some parts that seem needlessly proscriptive, such as the minimum character requirement for completing..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804438) JU John U. CEO > "Support was fantastic and helped me through all of the set up and the operation of the platform was a breeze its..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6837860) KK Kerry K. Owner > "It does not work well on my computer or tablet and I have to reload the entire platform after doing only 3..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6812931) MC Mariami C. director > "The booking engine with promo codes is a great feature for encouraging direct bookings." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776941) PB Paul B. Director > "Good, but the text notification of bookings/cancellations disappear - you are unable to refer back to them" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6812833) MC Mariami C. director > "I’d recommend it to other small hotel owners who want a simple, all-in-one solution without hiring extra staff or..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776941) EF Elizabeth F. Owner > "I had to stop using because i only got one booking with one booking agency. So decided prematurely stop as i..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6705750) JW Jen W. Director > "He helped me work through my direct booking and mapping issue." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6842934) KM KATHLEEN M. Owner > "I used the same company for 21 years and the gentleman retired and a new owner purchased the company and things..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6819986) SD Suzie D. Owner and Innkeeper > "I like having the app on my phone so I can take care of business on the go." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6827911) KK Kerry K. Owner > "The only advice on this was to go through incognito/private browsing, which worked but is not convenient." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6812931) DG Daniel G. Owner > "Overall, the system has been stable and dependable." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___7180763) AG Alessandra G. Hotel Manager > "We had no support on how to fix rates, how to understand things and how to continue." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804253) AW Anin W. Managing Director > "fast response support, issues get solved in matter of minutes not days." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6818017) AA Anne A. Owner operator > "Today the room closure function doesn't work." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#SoftwareAdvice___6716743) MC Mariami C. director > "Great for saving time and avoiding double bookings." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776941) AA Anne A. Owner operator > "Functionality seems to have glitches regularly." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#SoftwareAdvice___6716743) BB Benjamin B. CEO > "I left the call with a much better understanding and really appreciated both her support and the system provided..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6820923) MA Marco A. Director > "Th invoicing system gives problems." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6777990) AL Astrid L. Managing director > "Somewhat simple to use with fast feedback from both AI support - and a support team readily available after a few..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6785914) RD Robert D. Manager > "After two weeks we still have not had customer service and the payments received into Little Hotelier have not..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___5083179) GG Gerry G. Sales Director > "So far LH is helping us to manage our OTA and OHW." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6779812) AC Anna C. Commercial Advisor > "Without \[sensitive content hidden\]’s help, I wouldn’t have been able to resolve it on my own." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6777428) AG Alessandra G. Hotel Manager > "I only like the fact that has an APP linked to it and that is relatively cheap." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804253) DT Danielle T. Owner > "We decided to go with another software because of the poor customer service!" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6612417) AJ Adam J. Assistant Manager > "Staff are always there to help and answer any query, whether big or small" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6801093) AA Anne A. Owner operator > "The other day the entire (global) site was down on a Saturday!" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#SoftwareAdvice___6716743) LS Lieley S. Assistant Hospitality Manager > "I have thoroughly enjoyed learning to use little hotelier and have enjoyed experimenting with its features." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6806354) DT Danielle T. Owner > "The customer service is horrible. " [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6612417) KK Kerry K. Owner > "I receive the help I need when using the chat. " [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6812931) DS David S. Owner, Manager, Operator > "I know they get people who don't know how to check a computer is switched on, but I am not one of them and just..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6423011) BB Benjamin B. CEO > "As a new site, I’d definitely enjoy a lower subscription fee, but overall, great first impression." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6820923) ME Matt E. Owner > "We didn't like the software and requested to cancel free trial via the online form." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6242653) SM Stuart M. Owner and operator > "Helpful humans on the chat screens." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804438) JS John S. CEO > "Inability to connect to dynamic pricingCustomer support is slow (days to reply)Invoicing is not automatic - when..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#SoftwareAdvice___4934831) PG Peter G. President > "Backed by good service and support which has been great on the few occasions I have needed it." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6799788) Ricardo C. Reservations Manager > "It has its ups and downs, we were extremely happy with the software because of its simplicity. But their current..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017) JM JEN M. Operations Manager > "I am looking forward to receiving direct bookings." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6806345) ME Matt E. Owner > "I have been invoiced and payment illegally charged from my account." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6242653) JW Jen W. Director > "Very happy with my experience as the problem was corrected fairly quickly and \[sensitive content hidden\] was good..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6842934) HAM Hi Angela M. Owner > "The lack of onboarding no accountability and zero account service" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6385775) AD Allen D. Director > "It's cost effective which is great." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6827273) Ricardo C. Reservations Manager > "However, tLittle HOtelier Payemnt system was NOT available for our country, so we were offered to just simply..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017) AL Astrid L. Managing director > "Training sessions during set up were great." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6785914) KT Kristin T. Owner > "I feel completely scammed now because of their terrible platform and even worse customer service." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6442866) VR Vicki R. Owner > "As long as I get good support I am happy." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6787620) ME Matt E. Owner > "The little hoteliers free trial is a scam. " [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6242653) AD Allen D. Director > "Customer support is ever present." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6827273) Ricardo C. Reservations Manager > "We will be ditching the software as it does not meet the most essential part of a booking system: payment..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017) TL Tiffany L. Assistant Accountant > "Customer Services is great, very helpful and get to you really quick." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6821950) VR Verified Reviewer Owner > "System overall very cumbersome and slow." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6398445) AS Amanda S. Office Manager > "Easy to use and reasonably priced" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6784009) GR Gina R. Business Owner > "The calendar was also not helpful as if I had a one night stay in one room and the next day there was a one night..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___3526122) AD Allen D. Director > "Great customer support." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6827273) Ricardo C. Reservations Manager > "We are not against their payment system, we are upset they gave us absolutely NO alternative or option." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017) CP Cindy P. General manager > "It is user friendly, it has a nice interface." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6795334) AV Adam V. co-owner > "What really concerns us is that we keep getting mapping errors despite having mapped our channels with the help..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___3695708) AM ANGELA M. Doc in economy > "Thank you for the helpful ideas and suggestions" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6839457) ML Michael L. General Manager > "Dont wast your time and money with Siteminder, Little Hotelier and Guestjoy." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___5015353) MJ Melvin J. director > "The system is accessible and easy to use." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776801) AV Adam V. co-owner > "Oh, and their websites are really really basic and lack important things like ADA compliance (one template does..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___3695708) TJ Thomas J. Owner and Manager > "After setup is done, easy doing." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6810346) EG Elizabeth G. New Product > "There is so little customer service. " [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___4809466) TL Tiffany L. Assistant Accountant > "Platform is simple and easy to use." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6821950) LB Lori B. General Manager > "This caused issues with guests calling because they got a confirmation email and then a cancellation email..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___2809922) JM JEN M. Operations Manager > "Little Hotelier has been fairly easy to set up." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6806345) SB Stefano B. owner > "there is no way to put in evidence in the calendar with a strong color the bookings that are still unprocessed or..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___2843393) DG Daniel G. Owner > "The interface is straightforward, and once everything is configured correctly it works very well." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___7180763) FM Fawaz M. General Manager > "Customer support delays, technical glitches, Limited or clunky features, Integration challenges, No proactive..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6883609) SB Stefano B. owner > "user friendly interface, integration with other siteminder softwares. and new apps... that are very..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___2843393) KM KATHLEEN M. Owner > "I used the same company for 21 years and the gentleman retired and a new owner purchased the company and things..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6819986) CD Catherine D. Manager > "Very easy to use with clear uncluttered screen layout." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___2855258) Ricardo C. Reservations Manager > "It has its ups and downs, we were extremely happy with the software because of its simplicity. But their current..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017) GG Gerry G. Sales Director > "So far LH is helping us to manage our OTA and OHW." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6779812) TN Tom N. V.P. Operations > "Set-up was not intuitive and initially customer service support ineffective. " [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___2849773) SB Stefano B. owner > "user friendly interface, integration with other siteminder softwares. and new apps... that are very..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___2843393) SM Stuart M. Owner and operator > "There are some parts that seem needlessly proscriptive, such as the minimum character requirement for completing..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804438) TL Tiffany L. Assistant Accountant > "Customer Services is great, very helpful and get to you really quick." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6821950) AG Alessandra G. Hotel Manager > "We had no support on how to fix rates, how to understand things and how to continue." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804253) CP Cindy P. General manager > "It is user friendly, it has a nice interface." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6795334) AC Anna C. Commercial Advisor > "Without \[sensitive content hidden\]’s help, I wouldn’t have been able to resolve it on my own." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6777428) AM ANGELA M. Doc in economy > "Thank you for the helpful ideas and suggestions" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6839457) DT Danielle T. Owner > "We decided to go with another software because of the poor customer service!" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6612417) MJ Melvin J. director > "The system is accessible and easy to use." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776801) DT Danielle T. Owner > "The customer service is horrible. " [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6612417) [View Reviews](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) ## User interface [roommaster](https://www.capterra.com/p/13824/roomMaster/) 4.31 (130) [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/) 4.06 (236) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activities Booking 150 Important Activity Dashboard 120 Important roommaster Top features 35/50 - Access Controls/Permissions - Activities Booking - Activity Dashboard - Adaptive Learning - AI Copilot - Alerts/Notifications - API - Appointment Management - Autonomous Task Execution - Availability Management - Billing & Invoicing - Booking Management - Booking Notes - Calendar Management - Calendar Sync - Channel Management - CRM - Cross-system Integration - Customer Database - Customer History - Customer Support - Customizable Branding - Customizable Reports - Customizable Templates - Decision Making - Discount Management - Dynamic Pricing - Email Templates - Event Scheduling - Generative AI - Group Reservations - Inventory Management - Mobile Access - Multi-Language - Multi-Location - Multi-step Planning - Natural Language Interaction - Online Booking - Payment Processing - Price/Margin Management - Proactive Assistance - Promotions Management - Rate Management - Ratings/Reviews - Real-Time Updates - Reminders - Reporting/Analytics - Room Booking - SMS Messaging - Social Media Integration [See all features](https://www.capterra.com/p/13824/roomMaster/#features) Little Hotelier 26/50 - Access Controls/Permissions - Activities Booking - Activity Dashboard - Adaptive Learning - AI Copilot - Alerts/Notifications - API - Appointment Management - Autonomous Task Execution - Availability Management - Billing & Invoicing - Booking Management - Booking Notes - Calendar Management - Calendar Sync - Channel Management - CRM - Cross-system Integration - Customer Database - Customer History - Customer Support - Customizable Branding - Customizable Reports - Customizable Templates - Decision Making - Discount Management - Dynamic Pricing - Email Templates - Event Scheduling - Generative AI - Group Reservations - Inventory Management - Mobile Access - Multi-Language - Multi-Location - Multi-step Planning - Natural Language Interaction - Online Booking - Payment Processing - Price/Margin Management - Proactive Assistance - Promotions Management - Rate Management - Ratings/Reviews - Real-Time Updates - Reminders - Reporting/Analytics - Room Booking - SMS Messaging - Social Media Integration [See all features](https://www.capterra.com/p/144307/Little-Hotelier/#features) ### Recognition No recognitions have been awarded to roommaster No recognitions have been awarded to Little Hotelier ### Deployment & support roommaster Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Little Hotelier Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details roommaster - By Aspire Software Company - Located in Canada - Founded in 1995 Little Hotelier - By SiteMinder - Located in Australia - Founded in 2012 ## Popular Comparisons [roommaster](https://www.capterra.com/p/13824/roomMaster/)[4.31 (130)](https://www.capterra.com/p/13824/roomMaster/reviews/) vs [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.76 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) $150/month Price Contact vendor for pricing 4.1 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/13824-152433/roomMaster-vs-Hostaway) [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.06 (236)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) vs [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.76 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) $109/month Price Contact vendor for pricing 3.8 Features 4.6 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144307-152433/Little-Hotelier-vs-Hostaway) [roommaster](https://www.capterra.com/p/13824/roomMaster/)[4.31 (130)](https://www.capterra.com/p/13824/roomMaster/reviews/) vs [Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.54 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) $150/month Price $14/month 4.1 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/13824-131924/roomMaster-vs-Lodgify) [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.06 (236)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) vs [Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.54 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) $109/month Price $14/month 3.8 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/131924-144307/Lodgify-vs-Little-Hotelier) [roommaster](https://www.capterra.com/p/13824/roomMaster/)[4.31 (130)](https://www.capterra.com/p/13824/roomMaster/reviews/) vs [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) $150/month Price $23/month 4.1 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/13824-159377/roomMaster-vs-Guesty) [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.06 (236)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) vs [Amenitiz](https://www.capterra.com/p/183836/Amenitiz/)[4.30 (254)](https://www.capterra.com/p/183836/Amenitiz/reviews/) $109/month Price €42/month 3.8 Features 4.1 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/144307-183836/Little-Hotelier-vs-Amenitiz) [roommaster](https://www.capterra.com/p/13824/roomMaster/)[4.31 (130)](https://www.capterra.com/p/13824/roomMaster/reviews/) vs [Amenitiz](https://www.capterra.com/p/183836/Amenitiz/)[4.30 (254)](https://www.capterra.com/p/183836/Amenitiz/reviews/) $150/month Price €42/month 4.1 Features 4.1 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/13824-183836/roomMaster-vs-Amenitiz) [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.06 (236)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) vs [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.28 (349)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) $109/month Price Contact vendor for pricing 3.8 Features 4.1 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/144307-158839/Little-Hotelier-vs-Cloudbeds) [roommaster](https://www.capterra.com/p/13824/roomMaster/)[4.31 (130)](https://www.capterra.com/p/13824/roomMaster/reviews/) vs [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.28 (349)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) $150/month Price Contact vendor for pricing 4.1 Features 4.1 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/13824-158839/roomMaster-vs-Cloudbeds) [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.06 (236)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) vs [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) $109/month Price $23/month 3.8 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/144307-159377/Little-Hotelier-vs-Guesty) [roommaster](https://www.capterra.com/p/13824/roomMaster/)[4.31 (130)](https://www.capterra.com/p/13824/roomMaster/reviews/) vs [ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.79 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) $150/month Price $30/month 4.1 Features 4.7 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/13824-129392/roomMaster-vs-Reservation-Nexus) [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.06 (236)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) vs [rezStream](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/)[4.75 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/) $109/month Price $95/month 3.8 Features 4.6 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/40773-144307/RezStream-Cloud-PMS-vs-Little-Hotelier)