# Compare roommaster vs ThinkReservations 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ThinkReservations and roommaster based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/13824-182891/roomMaster-vs-ThinkReservations

---

# ThinkReservations vs roommaster Features and Cost Comparison

Last updated May 12th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ThinkReservationsroommaster2/4 selected

[ThinkReservations](https://www.capterra.com/p/182891/ThinkReservations/)[4.9 (120)](https://www.capterra.com/p/182891/ThinkReservations/reviews/)

[roommaster](https://www.capterra.com/p/13824/roomMaster/)[4.3 (129)](https://www.capterra.com/p/13824/roomMaster/reviews/)

[## ThinkReservations](https://www.capterra.com/p/182891/ThinkReservations/)[4.9 (120)](https://www.capterra.com/p/182891/ThinkReservations/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

SM

BC

Based on [120 reviews](#user-reviews)

Positive

119

Neutral

1

Negative

0

[## roommaster](https://www.capterra.com/p/13824/roomMaster/)[4.3 (129)](https://www.capterra.com/p/13824/roomMaster/reviews/)

Starting Price

$150.00/month

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

MP

Based on [129 reviews](#user-reviews)

Positive

108

Neutral

13

Negative

8

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 5,304 reviews from reservations software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

Not enough reviews

Feature ratings

Online Booking

4.6

Booking Management

4.4

Calendar Management

5.0

Availability Management

5.0

Channel Management

5.0

61%Fit

Not enough reviews

Feature ratings

Online Booking

4.1

Booking Management

4.2

Calendar Management

\--

Availability Management

\--

Channel Management

4.8

User satisfaction

User satisfaction

4.9

User reviews[120](https://www.capterra.com/p/182891/ThinkReservations/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.8

Customer support

4.9

User satisfaction

4.3

User reviews[129](https://www.capterra.com/p/13824/roomMaster/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.2

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$150Other, Per Month

-   Free version
-   Free trial

Best for

Best for

ThinkReservations provides an all-in-one online booking engine, property management system, and channel manager for INDEPENDENT LUXURY LODGING PROPERTIES. Save time. Increase revenue. Be a Thinker.

Best for

Supporting Independent Hotels, Hotel Groups, B&Bs, Inns, Resorts, Parks, and Management Companies worldwide, with a focus on North America and properties with 25-200 rooms.

## User reviews

Pros & cons

SM

Sharon M.

Owner Inn Keeper

> "I only had one unit (three bedrooms) but I still think it was a great resource."

[See full review](https://www.capterra.com/p/182891/ThinkReservations/#Capterra___7089879)

DM

Debbie M.

Owner

> "I can't really think of any negatives for me."

[See full review](https://www.capterra.com/p/182891/ThinkReservations/#Capterra___6709155)

Billie-Jayne C.

Owner

> "We’ve only been live for a little over a week and the ability to text has completely..."

[See full review](https://www.capterra.com/p/182891/ThinkReservations/#Capterra___6272818)

WD

William D.

Proprietor

> "Gift certificates were not able to be implemented online by the customer when they made a..."

[See full review](https://www.capterra.com/p/182891/ThinkReservations/#Capterra___4633956)

SH

Sandra H.

Manager

> "Think Team is professional, courteous and best of all efficient and know their jobs."

[See full review](https://www.capterra.com/p/182891/ThinkReservations/#Capterra___6307433)

SK

Sara K.

General Manager

> "The lack of integrations was a set back."

[See full review](https://www.capterra.com/p/182891/ThinkReservations/#Capterra___4957042)

[View Reviews](https://www.capterra.com/p/182891/ThinkReservations/reviews/)

Maxwell P.

General Manager

> "It offers the depth of features you would expect from a much more expensive system like Opera but packages it in a way that is accessible..."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7059310)

DD

Doreen D.

Reservation Specialist

> "The system logging you out of RM so quickly when you take a moment to do something about a reservation, thus locking the booking and having..."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7020140)

Maxwell P.

General Manager

> "The interface is straightforward and logical, meaning I can train a new front desk agent in a couple of shifts rather than weeks."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7059310)

AJ

Aaron J.

IT Manager

> "The monthly updates can sometimes introduce small bugs or glitches that affect day-to-day usage right after release. While these are..."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7020220)

AJ

Aaron J.

IT Manager

> "The system’s ability to manage reservations, reporting, and guest information saves us time and streamlines operations."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7020220)

Maxwell P.

General Manager

> "The interface, while functional, can look a bit dated compared to some of the newer web native platforms."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7059310)

BD

Barrett D.

Night Audit

> "I really enjoy when they said emails about upcoming updates so Night Audit can properly plan their night shift."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7037045)

IG

Isabel G.

MANAGER

> "What we do not really like is the technical support lines because rarely we can find someone fast in the line."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7060992)

AJ

Aaron J.

IT Manager

> "The combination of strong customer support, useful features, and reliable performance makes it a good value overall."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7020220)

JH

Jessica H.

Reservations Manager

> "the reservation. If the system is having difficulties, it will shut down often throughout the day."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7022640)

Maxwell P.

General Manager

> "The Value for Money with RoomMaster is exceptional."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7059310)

MN

Mary N.

General Manager

> "Such as; losing rate information, or a long journey to learn how to apply codes."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7026521)

TA

Telma A.

General Manager

> "The system mis easy to navigate and almost self explanatory."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7022649)

RM

Randi M.

Front Office Supervisor

> "The cloud version has proven to be a bit buggier than the previous version, and we experience frequent episodes of "reconnecting" to the..."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___6085372)

TI

Tabitha I.

Revenue Yield Manager

> "sensitive content hidden\] has been top notch - she is kind, courteous and explains applications."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7002436)

HB

Heather B.

General Manger

> "The only issue I have is with the group block functionality, we have use this software since 97 so we have always had this issue with..."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___3744452)

JH

Jessica H.

Reservations Manager

> "It is a good, organized system."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7022640)

MG

Michael G.

Company Secretary

> "Many features that we hoped would have re-appeared from our original Welcome system are still not available on RoomMaster, such as being..."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___3710933)

TA

Telma A.

General Manager

> "Easy to use it."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7022649)

JC

Joanna C.

CEO

> "It was then we were told Chris Rios made a mistake and that cleaning fees and any add ons could not be charged automatically with innquest..."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___3862179)

TA

Telma A.

General Manager

> "Also, the reports are easy to navigate."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___7022649)

PR

Pam R.

Owner

> "Many tech's do not seem to understand the hotel business or standard revenue management."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___3708525)

Traci S.

General Manager

> "I definitely would recommend it to smaller size hotels, I am not sure how it would work on a property with in excess of 50 rooms."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___3723343)

DB

David B.

IT Manager

> "After Install Customer service was not as good."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___3761454)

Traci S.

General Manager

> "It is very easy to use, having the ability to access from home without having to go through the VPN networks and having connection issues."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___3723343)

HB

Heather B.

General Manger

> "It's just not as user friendly for us."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___3744452)

LS

Linda S.

Owner/Operations Manager

> "It is very comprehensive and an effective tool for our business."

[See full review](https://www.capterra.com/p/13824/roomMaster/#Capterra___3708022)

AV

ADRIAN V.

partner

> "I would steer clear of buying into this product."

[See full review](https://www.capterra.com/p/13824/roomMaster/#SoftwareAdvice___2276266)

[View Reviews](https://www.capterra.com/p/13824/roomMaster/reviews/)

## User interface

4.92 (120)

4.30 (129)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activities Booking

150

Important

Activity Dashboard

120

Important

ThinkReservations

31/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/182891/ThinkReservations/#features)

roommaster

Top features

38/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/13824/roomMaster/#features)

### Recognition

No recognitions have been awarded to ThinkReservations

No recognitions have been awarded to roommaster

### Deployment & support

ThinkReservations

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

roommaster

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ThinkReservations

-   By ThinkReservations
-   Located in United States
-   Founded in 2013

roommaster

-   By Aspire Software Company
-   Located in Canada
-   Founded in 1995

## Popular Comparisons

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vs

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[ThinkReservations](https://www.capterra.com/p/182891/ThinkReservations/)[4.92 (120)](https://www.capterra.com/p/182891/ThinkReservations/reviews/)

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Contact vendor for pricing

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$16/month

4.7

Features

4.4

4.8

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[View full comparison](https://www.capterra.com/compare/131924-182891/Lodgify-vs-ThinkReservations)

[roommaster](https://www.capterra.com/p/13824/roomMaster/)[4.30 (129)](https://www.capterra.com/p/13824/roomMaster/reviews/)

vs

[Hotelogix](https://www.capterra.com/p/76374/Hotelogix/)[4.42 (251)](https://www.capterra.com/p/76374/Hotelogix/reviews/)

$150/month

Price

$3.99/month

4.1

Features

4.3

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/13824-76374/roomMaster-vs-Hotelogix)

[ThinkReservations](https://www.capterra.com/p/182891/ThinkReservations/)[4.92 (120)](https://www.capterra.com/p/182891/ThinkReservations/reviews/)

vs

[Stayflexi](https://www.capterra.com/p/193259/Flex-PMS/)[4.70 (162)](https://www.capterra.com/p/193259/Flex-PMS/reviews/)

Contact vendor for pricing

Price

$40/month

4.7

Features

4.5

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/182891-193259/ThinkReservations-vs-Flex-PMS)

[roommaster](https://www.capterra.com/p/13824/roomMaster/)[4.30 (129)](https://www.capterra.com/p/13824/roomMaster/reviews/)

vs

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.30 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

$150/month

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Contact vendor for pricing

4.1

Features

4.1

4.3

Ease of Use

4.3

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[ThinkReservations](https://www.capterra.com/p/182891/ThinkReservations/)[4.92 (120)](https://www.capterra.com/p/182891/ThinkReservations/reviews/)

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Price

Contact vendor for pricing

4.7

Features

4.1

4.8

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/158839-182891/Cloudbeds-vs-ThinkReservations)

[roommaster](https://www.capterra.com/p/13824/roomMaster/)[4.30 (129)](https://www.capterra.com/p/13824/roomMaster/reviews/)

vs

[ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.79 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

$150/month

Price

$30/month

4.1

Features

4.7

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/13824-129392/roomMaster-vs-Reservation-Nexus)

[ThinkReservations](https://www.capterra.com/p/182891/ThinkReservations/)[4.92 (120)](https://www.capterra.com/p/182891/ThinkReservations/reviews/)

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Contact vendor for pricing

Price

$109/month

4.7

Features

3.8

4.8

Ease of Use

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[View full comparison](https://www.capterra.com/compare/144307-182891/Little-Hotelier-vs-ThinkReservations)

[roommaster](https://www.capterra.com/p/13824/roomMaster/)[4.30 (129)](https://www.capterra.com/p/13824/roomMaster/reviews/)

vs

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$150/month

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4.1

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[View full comparison](https://www.capterra.com/compare/13824-135751/roomMaster-vs-eZee-Absolute)

[ThinkReservations](https://www.capterra.com/p/182891/ThinkReservations/)[4.92 (120)](https://www.capterra.com/p/182891/ThinkReservations/reviews/)

vs

[eZee Absolute](https://www.capterra.com/p/135751/eZee-Absolute/)[4.63 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/)

Contact vendor for pricing

Price

$23.86/month

4.7

Features

4.6

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135751-182891/eZee-Absolute-vs-ThinkReservations)

[roommaster](https://www.capterra.com/p/13824/roomMaster/)[4.30 (129)](https://www.capterra.com/p/13824/roomMaster/reviews/)

vs

[Sirvoy](https://www.capterra.com/p/103570/Sirvoy-Booking-System/)[4.68 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/)

$150/month

Price

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4.1

Features

4.4

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/13824-103570/roomMaster-vs-Sirvoy-Booking-System)