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ServiceBench vs Fieldmagic: Which is a better fit?

Updated on September 22nd, 2024
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Summary
Key features rated by users
Features selected based on 5,081 reviews from Field Service Management users.
% Fit
Not enough reviews
Feature ratings
Mobile Access
5.0
Scheduling
5.0
Billing & Invoicing
5.0
Quotes/Estimates
--
Service History
--
% Fit
Missing features
Not enough reviews
Feature ratings
Mobile Access
5.0
Scheduling
NA
Billing & Invoicing
5.0
Quotes/Estimates
NA
Service History
5.0
User satisfaction
3.7
User reviews35
Ease of use
3.6
Functionality
3.5
Value for money
3.8
Customer support
3.5
4.7
User reviews19
Ease of use
4.6
Functionality
4.5
Value for money
4.5
Customer support
4.8
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

ServiceBench can be used by service providers, enterprise users, and appliance repair companies.

Fieldmagic is ideal for anyone looking to streamline their maintenance management. Ideal with 5 or more technicians and when compliance, flexibility & integration with the client's accounting are key.

User reviews
pros & cons
1 / 4
View Reviews
1 / 3
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
138688
1 screenshot
157407
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Accounting Integration
207
Important
Activity Dashboard
388
Important

ServiceBench

15/39
  • Activity Dashboard
  • Activity Tracking
  • API
  • Calendar Management
  • Contract/License Management
  • CRM
  • Customizable Fields
  • Customizable Forms
  • Documentation Management
  • Drag & Drop
  • File Storage
  • Forms Management
  • GPS
  • Maintenance Scheduling
  • Monitoring
  • Online Time Clock
  • Real-Time Data
  • Reporting & Statistics
  • Resource Allocation
  • Service Level Agreement (SLA) Management
  • Status Tracking
  • Third-Party Integrations
  • Workflow Management
  • Workforce Management
  • Accounting Integration
  • Alerts/Notifications
  • Billing & Invoicing
  • Contact Database
  • Dispatch Management
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History
  • Work Order Management
See All features
Hide Field Service Management Software Features -

Fieldmagic

Top Features
24/39
Show Field Service Management Software Features +

ServiceBench

--

Fieldmagic

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ServiceBench
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Fieldmagic
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ServiceBench
  • By Asurion Services
  • Located in United States
  • Founded in 1996
Fieldmagic
  • By Fieldmagic
  • Located in Australia
  • Founded in 2006
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