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Zuper supports various industries, serving residential and commercial service businesses such as pools, plumbing, HVAC, electrical, roofing, manufacturing, and many more.
ServiceBench can be used by service providers, enterprise users, and appliance repair companies.
The ease of use and ability to customize to fix our unique business set up. Friendly customer support who responds as soon as possible to help you.
This has been a journey full of late nights and very meticulous alterations to templates and workflows, and everyone has stuck with us through it all.
We had some push back from our subcontractors in the beginning; however, they now all love it. It has been a HUGE asset to our company and I what I am most proud in accomplishing.
The app interface confused my field staff somewhat.
The ability to customize the platform to best suit the softwares that we use, as well as to mesh well with our workflows is really wonderful.
The team at ccc says the photo upload software can be clunky and may crazy app.
The platform itself streamlines the service process from A to Z and ensures that our team is always set up for success. Another thing that we really love about Zuper is that it's constantly improving.
Does not yet support fleet management features but they are in the roadmap.
Overall, ServiceBench is great. It's very helpful to track parts and claims and there is tons of detailed information available if you can find it or call ServiceBench help desk for assistance.
Consistently frustrating, poorly thought out, exceptionally counter-intuitive.
Great experience love this program definitely helps manage at the tech repairs and invoicing purposes.
It has been a very, very frustrating experience. We have sent dozens of emails with no reply, we have called and left messages for call backs with no reply.
Like the app for the phone can add pictures very easy and the desk top works very good like the home menu for that day so you know what is book so you don't miss any calls.
You may listen to their sales guys but implement software from these guys nd you will regret it for a long, long time.
Very easy to navigate would definitely recommend to other servicers. Updates are great and doesn’t interfere with existing work.
There is a " glitch" and MANY other providers have lost money across the nation as well. Cant track pay like the other web portals.
Prioritize real-user-identified key features according to your needs to find your best fit.
Zuper
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Zuper
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