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Zuper vs ServiceBench: Which is a better fit?

Updated on January 19th, 2025
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Summary
Key features rated by users
Features selected based on 4,438 reviews from Field Service Management users.
% Fit
Not enough reviews
Feature ratings
Mobile Access
3.3
Scheduling
4.2
Billing & Invoicing
3.7
Quotes/Estimates
4.0
Maintenance Scheduling
2.5
% Fit
Missing features
Not enough reviews
Feature ratings
Mobile Access
5.0
Scheduling
5.0
Billing & Invoicing
5.0
Quotes/Estimates
--
Maintenance Scheduling
NA
User satisfaction
4.5
User reviews18
Ease of use
4.4
Functionality
4.5
Value for money
4.3
Customer support
4.3
3.7
User reviews35
Ease of use
3.6
Functionality
3.5
Value for money
3.8
Customer support
3.5
Price starts from
--
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Zuper supports various industries, serving residential and commercial service businesses such as pools, plumbing, HVAC, electrical, roofing, manufacturing, and many more.

ServiceBench can be used by service providers, enterprise users, and appliance repair companies.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
197014
5 screenshots
138688
1 screenshot
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Accounting Integration
207
Important
Activity Dashboard
388
Important

Zuper

Top Features
32/39
  • CRM
  • Documentation Management
  • File Storage
  • Forms Management
  • Resource Allocation
  • Service Level Agreement (SLA) Management
  • Workforce Management
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Billing & Invoicing
  • Calendar Management
  • Contact Database
  • Contract/License Management
  • Customizable Fields
  • Customizable Forms
  • Dispatch Management
  • Drag & Drop
  • Electronic Signature
  • GPS
  • Inventory Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Online Time Clock
  • Payment Collection in the Field
  • Quotes/Estimates
  • Real-Time Data
  • Reporting & Statistics
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History
  • Status Tracking
  • Third-Party Integrations
  • Workflow Management
  • Work Order Management
See All features
Hide Field Service Management Software Features -

ServiceBench

15/39
Show Field Service Management Software Features +

Zuper

--

ServiceBench

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Zuper
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ServiceBench
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zuper
  • By Zuper
  • Located in United States
ServiceBench
  • By Asurion Services
  • Located in United States
  • Founded in 1996
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