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InviteReferrals vs Viral Loops: Which is a better fit?

Updated on January 14th, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 1,335 reviews from Referral users.
% Fit
Not enough reviews
Feature ratings
Referral Tracking
3.9
Conversion Tracking
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Rewards Management
4.4
Campaign Management
4.1
Third-Party Integrations
4.3
% Fit
High performer
Feature ratings
Referral Tracking
4.5
Conversion Tracking
4.3
Rewards Management
4.3
Campaign Management
4.1
Third-Party Integrations
4.5
User satisfaction
4.9
User reviews182
Ease of use
4.7
Functionality
4.6
Value for money
4.8
Customer support
4.8
4.6
User reviews114
Ease of use
4.4
Functionality
4.3
Value for money
4.1
Customer support
4.6
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Online Business, BFSI, E-commerce and all other Online Business

Newsletters, eCommerce, or software businesses are willing to grow organically through their audience. Start-ups who are looking to grow their audience Fintech companies who want to generate leads

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Taylor May W
VP, Operations
3.0

Taylor M.: Hi, my name's Taylor. I'm the Vice President of Operations for a small business, and my review for Viral Loops is a three out of five. We wanted to roll out our first referral program, and we discovered Viral Loops through reviewing online reviews and searching the web for the best solution available on the market. We did a couple of demos with other providers, but the Viral Loops platform appeared to have the most user-friendly interface, so we chose them in the end. We chose Viral Loops because their user interface for our team appeared to be really easy to integrate, really easy to roll out without further support required. We felt like we could do it ourselves without having to pay for a premium onboarding service, and they did appear during the demo to have a really easy-to-use payment mechanism. So one of the challenges with referral programs is obviously how you pay out people who successfully achieve the milestones to earn rewards, and we believe that they had integrations with a platform that would be really easy for us to stand up without our engineering team getting involved. Getting set up with Viral Loops was unfortunately not as easy as they let on during the demos. We had numerous exchanges back and forth with the gentleman who originally did the demo with us, and we really struggled to get the platform to look the way we wanted it to. Ultimately, they ended up trying to sell us an add-on where we had to use their team for a fee to try and build the platform to be like what they had demonstrated to us. For anyone considering Viral Loops, I would suggest that you do your due diligence, make sure that you have engineering or technical support on standby to help with the onboarding process, and that you pay for the more premium service with Viral Loops, because the basic do-it-yourself service we found was really hard to use. The user experience for both us and for customers was going to be very awkward and kind of clunky. So you need to have technical support, which we unfortunately didn't have the budget for to roll out something successful with Viral Loops.

How Capterra sources reviews
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User interface
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150927 video thumbnail}
1 Video
138738
5 screenshots
150927
4 screenshots

InviteReferrals

25/42
  • Campaign Analytics
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Email Marketing
  • For Customer Referrals
  • For Employee Referrals
  • Gamification
  • Lead Capture
  • Lead Generation
  • Loyalty Program
  • Multi-Campaign
  • Multi-Channel Marketing
  • Performance Metrics
  • Real-Time Reporting
  • Referral Templates
  • Reporting & Statistics
  • Activity Dashboard
  • Activity Tracking
  • Affiliate Management
  • Alerts/Notifications
  • API
  • Campaign Management
  • Commission Management
  • Contact Management
  • Conversion Tracking
  • Customer Segmentation
  • Data Import/Export
  • Discount Management
  • Employee Referral Management
  • Engagement Tracking
  • Fraud Detection
  • Incentive Management
  • Lead Engagement
  • Lead Management
  • Promotions Management
  • Referral Tracking
  • Rewards Management
  • ROI Tracking
  • Social Media Integration
  • Social Promotion
  • Third-Party Integrations
See All features
Hide Referral Software Features -

Viral Loops

Top Features
29/42
Show Referral Software Features +

InviteReferrals

Viral Loops

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InviteReferrals
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Viral Loops
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
InviteReferrals
  • By Tagnpin
  • Located in India
  • Founded in 2011
Viral Loops
  • By Viral Loops
  • Located in United Kingdom
  • Founded in 2016
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