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Onspring is a GRC platform designed for enterprises, government agencies, risk management professionals, internal audit professionals, and more.
Commercial Property Managers, Residential Property Managers, Financial Directos, Municipalities, Commercial Business Owners Franchise Management, Consultants, Administrative Assistants,and Brokers
All go-lives have been successful and we continue to mature and grow these processes to add in more automation and benefits to the teams utilizing Onspring.
Because Onspring can be rolled out initially as a blank slate, it was hard for me to wrap my head around what I was buying.
The education and support from the OnSpring team is outstanding. They are truly partnered in understanding your problem and helping you build a solution to meet it.
Considering our organization was not previously utilizing a GRC platform, OnSpring has significantly matured our Risk Management program.
My team loves the platform, the ease of use, and the capabilities. We are looking forward to see how we can do more.
At times some features seem to lack maturity in terms of what enhancements I expect to see, but these enhancements often come in later releases.
We are very happy with it, and we know we can expand on this to include more when we are ready.
Feature releases are done roughly quarterly, which means there is a significant delay between when feature need is realized and when it's delivered.
The ease to navigate through the system is pretty simple. The different reports it will generate is outstanding.
We did struggle with getting the project started again because our rep was simply not communicating with us.
My overall experience with Smart Compliance has been positive. Everyone has been very responsive and the transition from my old system was very seamless.
It will read words and numbers that are not there or will cross over the line into the next section to pull information into the wrong spot.
The ability to customize the requirements is easy and a good feature. Once our admin got over the hurdle of learning the functionality of the software it's worked well for them.
Often has system errors when uploading attachments & emails not going out of the system.
Implementation was easy and they had good communication throughout the process. We've had a couple of post implementation issues arise and the support has been timely and helpful.
I'd say 80% of the documents fail. When the system is able to read the document it misreads the document and puts check marks in categories that aren't marked on the actual document.
Onspring
Top FeaturesSmartCompliance
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