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- CORPORATIONS - MEETING & EVENT PROFESSIONALS AGENCIES, CONSULTANTS, PR, SUPPLIERS - HR & TRAINING, MOTIVATIONAL, INCENTIVE, INCOMING, ETC. - PUBLIC AUTHORITY, NGOs
Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in.
Great support team (a fantastic help from Sabrina Mastalli). Ipad interface simple and very intuitive.
Our biggest complaint would be that we had a few problems with the deliver-ability of emails getting sent to some guests' junk mail or not being received and not getting an error message on our end.
The software is very user friendly and easy to manage. Sabrina Mastalli has been a wonderful support and without her I would not have managed.
I suggest always to give a try Eventboost to who is swamped by paper checklists and wasted so much time with email, Docs, calendar, forms and other tools to organize events.
I did have some questions and need assistance, and Sabrina Mastalli was very helpful and explained clearly how it worked, she was a fantastic help.
There is a bit of a learning curve and your customization will become quite limited.
This product is simply great at a reasonable price for a small business. Pro: price, easy to use, good customization, great support.
The first time I have heard of Eventboost, I was skeptical about a platform managing all the event's processes.
I really appreciate this wonderful software. Its really user-friendly and the interface is also good.
Then the software itself was more complicated than it needed to be. I don't remember how many times there were audio driver problems, mic problems, video problems, etc.
My overall experience: Excellent. I really admire the solidity of the connection, I haven't experienced any freezing or crashes so far, and the technical support is quite good.
The things most frustrating with this software was the customer service. We had trouble at the onset with it and their customer service desk is overseas and hard to get through.
This was a great program to help connect with people during Covid lockdowns. The screen sharing ability was very simple and easy to use.
The reminder to change your password is relentless, but if I change my password before I'm absolutely forced to, it doesn't work/causes chaos.
I like the integration with Outlook that makes it easy to set up a meeting. I also love how you can save your phone number and have it call you each time.
I was just annoyed once to see how badly the outlook worked with it.
Diane: Hi, I'm Diane. I'm the founder of PreQualified Mates, and I give Webex a four out of five. I have used virtually every application that preceded Webex, including GoTo Meeting. I was an early adopter of Webex, I've used them all. I have hosted thousands of web-based meetings, so name it, I have used it. We used Webex for PreQualified Mates because of my experience with everything that preceded it, and the state of Webex at that time. I'd only used Webex for B2B, and we were using it in a B2C application. The other reason that I chose Webex at that time was that Zoom was really immature, and the real business model at that time was actually storage, which might be a surprise to most people, but what really appealed to me with Webex is that you had the ability to locally store and control your data. You didn't have to store your data on a data farm and pay for storage offsite unless you chose to do so. As I said, when we launched PreQualified Mates, we were using Webex for internal use, interviewing our clients and prospective clients. And it was actually really challenging, not because of Webex per se, but we were using it in a B2C environment. Hence, when we would prep our prospective clients in advance to confirm that they had a platform hardware to launch a Webex session, it was so challenging because it turned out that a lot of people's own personal computers are really old and obsolete. So it was a real struggle, really painful, and we spent an inordinate amount of time doing the troubleshooting, which really was not at all the fault of Webex. It was that the clients were using really old equipment, and it was really important to us to record the data. So at the time, it was using FaceTime or something, or Skype was an inadequate alternative, and Zoom was too immature at that time to be considered as an alternative. So, it was very challenging, and I've used Webex for so many years. I have tons of war wounds from what it was like in the early versions, which is nothing like it is today, which is easy-peasy. But going back, there were some challenges, but the challenges we had with my company per se, were really the challenges of a B2C environment, which was not my prior experience, which was all B2B and more on an enterprise level. I'd suggest that you review the licensing and forecast your requirements pretty clearly. Make sure you understand what it's like to add additional users and so forth. I'd also suggest you do research on backgrounds and environments. I've written a great blog on it, for example, but there's all sorts of really good material to that end, and I personally like real environments versus the faux screens, but other than that, just do your due diligence on the front end.
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