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Phone.com vs FluentStream: Which is a better fit?

Updated on January 19th, 2025
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Summary
Key features rated by users
Features selected based on 3,286 reviews from Telephony users.
% Fit
Not enough reviews
Feature ratings
VoIP Connection
3.2
VoIP
1.0
Call Routing
2.8
Call Center Management
3.2
Call Recording
2.5
% Fit
Not enough reviews
Feature ratings
VoIP Connection
5.0
VoIP
5.0
Call Routing
4.6
Call Center Management
5.0
Call Recording
5.0
User satisfaction
3.6
User reviews70
Ease of use
3.7
Functionality
3.7
Value for money
3.4
Customer support
3.5
4.6
User reviews71
Ease of use
4.5
Functionality
4.4
Value for money
4.6
Customer support
4.8
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Small businesses with multiple employees either under the same roof or in multiple locations.

FluentStream is specifically designed to streamline communications for small and mid-sized businesses (SMBs).

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
147610
2 screenshots
138973
3 screenshots

Phone.com

11/35
  • Activity Dashboard
  • Auto-Dialer
  • Automatic Call Distribution
  • Callback Scheduling
  • Call Disposition
  • Call List Management
  • Call Reporting
  • Call Scripting
  • Call Tracking
  • Chat/Messaging
  • Computer Telephony Integration
  • Conferencing
  • CRM
  • Customizable Reports
  • Interaction Tracking
  • Live Chat
  • Monitoring
  • Multi-Channel Communication
  • Predictive Dialer
  • Real-Time Monitoring
  • SMS Messaging
  • Text to Speech
  • Third-Party Integrations
  • Voice Mail
  • Call Center Management
  • Caller ID
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Transfer
  • IVR
  • Reporting/Analytics
  • Video Conferencing
  • VoIP
  • VoIP Connection
See All features
Hide Telephony Software Features -

FluentStream

Top Features
23/35
Show Telephony Software Features +

Phone.com

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FluentStream

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Phone.com
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
FluentStream
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Phone.com
  • By Phone.com
  • Located in United States
  • Founded in 2007
FluentStream
  • By FluentStream Technologies
  • Located in United States
  • Founded in 2007
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