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LinkPoint Connect supports CRM users with email integration. Existing Salesforce and Microsoft Dynamics CRM users can seamlessly integrate with Outlook or IBM Notes. Supports Citrix.
Accelo is one professional services automation platform used and loved by businesses worldwide to manage their operations and boost profitability.
The ease of linking CVs to candidate records in Job Science was awesome. We really like how quickly it was able to do this and saved us lots of time on data entry.
The amount of Salesforce API calls that it makes is outrageous. LinkPoint has been making nearly 100,000 Salesforce API Calls within a week.
I love the way I can see all open opportunities when receiving an email from a contact. Makes creation of new opportunities easy.
Sometimes software crash automatically without giving any alert message.
I like the "log a call" and ability to add an opportunity from Outlook. That ties my contact to the opportunity and saves some steps if I had entered from SForce.
The only reason we are no longer using this program is because we moved away from Salesforce - and our team greatly misses the functionality of LinkPoint.
I have been using this for about 5 years now. If it didnt go patchy, its a great solution and easy to use and does help with sales efficiency in logging to our CRM.
The two different carts made it a bit confusing but I figured it out.
All of our team can interface and contribute seamlessly at any stage of the project. The price point is perfect and the Accelo support has been amazing.
Terrible quality updates and the worst customer service. False advertising of integrations.
The seamless integration with other products helps develop the business. The best part is the mobile application, everyone is always traveling so this helps streamline everything.
In some ways though I think activities should come through with an aggregate cost, to simplify reporting to clients - sometimes too much information is a bad thing.
Also, with the detail in the project plans is something we are able to leverage in the sales process to show prospects we have robust processes that will ensure the best quality content creation.
Tries to do too many things and fails at most of them.
We have been pleased with the front-to-back automation that is now seamlessly running critical portions of our business.
We've centralized several different services into a single place with Accelo streamlining our work and eliminating loss of data.
Stephen B.: Hi, I'm Stephen. I'm a CEO. I give LinkPoint a five. For more reviews like this, please click below. Prior to LinkPoint, I used Salesforce on its own. I used a company called Act Tracker. Act Tracker was not as easy to use as LinkPoint. So I decided ago to LinkPoint. LinkPoint Connect allows me to work with my email system as well as my CRM, allowing me seamless workflow between the two systems. LinkPoint Connect with easy to integrate between my email system and my CRM. Their customer support provided step-by-step instructions, which allowed for me to do this very easily. My suggestion for anyone considering LinkPoint Connect would be to do a trial on it and see how easy it is to integrate with your workflow.
Kimberly D.: Hi, I'm Kimberly. I am a CEO. My one to five rating for Accelo is two and for more ratings like this click below. So before Accelo, I was using 17hats.com, which was great when I was first starting out but as I wanted to collaborate with my clients more directly and not through email, I switched over to Accelo because we could... It was a white labeled service that we could brand with our own branding and our own logos and that kind of thing. I chose Accelo at the time, because again, I could actually collaborate with my clients. They could drop files into folders. They could create a ticket for me to handle whatever their tasking was and the branding was just a big part of that decision making process. In usage of it though, it was a little more complicated than I anticipated. So it was pretty easy getting started with Accelo. They walk you through a tutorial on branding and putting your information on there and setting it up but it seemed to be a little bit more geared towards the IT industry and the way that their tickets were formed in everything based, I assume on their experience, which is why it didn't really stay with us. So if you're going to get Accelo, make sure it works for your company specifically. I think it was probably a fine product if it was used in the capacity of an IT firm, someone who's getting in orders to go and fix certain IT issues, just by the way that the verbiage and the look and feel of the software is for it. But if your company is more about collaborating more directly and having more conversational type tracking of your communications with your clients, I wouldn't recommend Accelo for that.
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