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LinkPoint Connect vs Accelo: Which is a better fit?

Updated on May 5th, 2024
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Summary
Key features rated by users
Features selected based on 10,994 reviews from Email Management users.
% Fit
Missing features
Feature ratings
Email Distribution
NA
Inbox Management
NA
Access Controls/Permissions
NA
Spam Blocker
NA
Campaign Analytics
NA
% Fit
Missing features
Not enough reviews
Feature ratings
Email Distribution
NA
Inbox Management
--
Access Controls/Permissions
5.0
Spam Blocker
NA
Campaign Analytics
--
User satisfaction
4.4
User reviews75
Ease of use
4.4
Functionality
4.2
Value for money
4.4
Customer support
4.4
4.5
User reviews172
Ease of use
4.2
Functionality
4.4
Value for money
4.3
Customer support
4.5
Price starts from
Monthly subscription
Free version
Free trial
--
Monthly subscription
Free version
Free trial
Best for

LinkPoint Connect supports CRM users with email integration. Existing Salesforce and Microsoft Dynamics CRM users can seamlessly integrate with Outlook or IBM Notes. Supports Citrix.

Accelo is one professional services automation platform used and loved by businesses worldwide to manage their operations and boost profitability.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-8fc340ff-d2c3-4eda-7900-08d9dc70fd1f
Stephen B
CFO
5.0

Stephen B.: Hi, I'm Stephen. I'm a CEO. I give LinkPoint a five. For more reviews like this, please click below. Prior to LinkPoint, I used Salesforce on its own. I used a company called Act Tracker. Act Tracker was not as easy to use as LinkPoint. So I decided ago to LinkPoint. LinkPoint Connect allows me to work with my email system as well as my CRM, allowing me seamless workflow between the two systems. LinkPoint Connect with easy to integrate between my email system and my CRM. Their customer support provided step-by-step instructions, which allowed for me to do this very easily. My suggestion for anyone considering LinkPoint Connect would be to do a trial on it and see how easy it is to integrate with your workflow.

How Capterra sources reviews
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video-0b446052-fd95-4a94-9758-08d99d93bf84
Kim D
Executive Director
2.0

Kimberly D.: Hi, I'm Kimberly. I am a CEO. My one to five rating for Accelo is two and for more ratings like this click below. So before Accelo, I was using 17hats.com, which was great when I was first starting out but as I wanted to collaborate with my clients more directly and not through email, I switched over to Accelo because we could... It was a white labeled service that we could brand with our own branding and our own logos and that kind of thing. I chose Accelo at the time, because again, I could actually collaborate with my clients. They could drop files into folders. They could create a ticket for me to handle whatever their tasking was and the branding was just a big part of that decision making process. In usage of it though, it was a little more complicated than I anticipated. So it was pretty easy getting started with Accelo. They walk you through a tutorial on branding and putting your information on there and setting it up but it seemed to be a little bit more geared towards the IT industry and the way that their tickets were formed in everything based, I assume on their experience, which is why it didn't really stay with us. So if you're going to get Accelo, make sure it works for your company specifically. I think it was probably a fine product if it was used in the capacity of an IT firm, someone who's getting in orders to go and fix certain IT issues, just by the way that the verbiage and the look and feel of the software is for it. But if your company is more about collaborating more directly and having more conversational type tracking of your communications with your clients, I wouldn't recommend Accelo for that.

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User interface
138987 video thumbnail}
1 Video
225762 video thumbnail}
1 Video
138987
5 screenshots
225762
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

LinkPoint Connect

6/45
  • Access Controls/Permissions
  • Activity Dashboard
  • API
  • Autoresponders
  • Campaign Analytics
  • Campaign Management
  • Canned Responses
  • Chat/Messaging
  • Collaboration Tools
  • Customer Segmentation
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Recovery
  • Drag & Drop
  • Email Distribution
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Inbox Management
  • Mobile App
  • Multiple User Accounts
  • Prioritization
  • Process/Workflow Automation
  • Queue Management
  • Real-Time Analytics
  • Real-Time Reporting
  • Reporting/Analytics
  • Response Management
  • Routing
  • Shared Inboxes
  • Signature Management
  • Social Media Integration
  • Spam Blocker
  • Support Ticket Management
  • Tagging
  • Third-Party Integrations
  • Whitelisting/Blacklisting
  • Workflow Management
  • Alerts/Notifications
  • Archiving & Retention
  • Contact Management
  • Email Monitoring
  • Real-Time Monitoring
  • Search/Filter
See All features
Hide Email Management Software Features -

Accelo

Top Features
28/45
Show Email Management Software Features +

LinkPoint Connect

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Accelo

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LinkPoint Connect
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Accelo
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
LinkPoint Connect
  • By LinkPoint360
  • Located in United States
  • Founded in 2001
Accelo
  • By Accelo
  • Located in United States
  • Founded in 2011
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