# Compare Cognito Forms vs Paperform 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Cognito Forms and Paperform based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/138990-158094/Cognito-Forms-vs-Paperform

---

# Cognito Forms vs Paperform Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Cognito FormsPaperform2/4 selected

[Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)[4.6 (139)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/)

[Paperform](https://www.capterra.com/p/158094/Paperform/)[4.8 (105)](https://www.capterra.com/p/158094/Paperform/reviews/)

[## Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)[4.6 (139)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/)

Starting Price

$19.00/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [139 reviews](#user-reviews)

Positive

135

Neutral

0

Negative

4

[## Paperform](https://www.capterra.com/p/158094/Paperform/)[4.8 (105)](https://www.capterra.com/p/158094/Paperform/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [105 reviews](#user-reviews)

Positive

103

Neutral

1

Negative

1

## Summary

* * *

Features in Form Builder Software

Best performer

26 / 32

Only Cognito Forms

-   Autofill
-   Document Management
-   Full Text Search

24 / 32

Only Paperform

-   Media Library
-   Multi-Channel Distribution
-   Reporting/Analytics

User satisfaction

User satisfaction

4.6

User reviews[139](https://www.capterra.com/p/138990/Cognito-Forms/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.7

Customer support

4.3

User satisfaction

4.8

User reviews[105](https://www.capterra.com/p/158094/Paperform/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.7

Price starts from

Price starts from

$19Per User, Per Month

-   Free version
-   Free trial

Price starts from

$29Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Businesses and teams who need an easier and more efficient way to collect information and payments from their customers or employees online.

Best for

Paperform’s flexible form builder is suited to help SMB's and solopreneurs simplify life and get more done. It's particularly suited to designers, developers, marketers, and agencies.

## User reviews

Pros & cons

KD

Kristen D.

VP of Operations

> "You can create everything from simple sign-up forms to complex workflows with custom fields and conditional logic—it’s flexible enough to meet a lot of different needs."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6563512)

KP

Kelcy P.

Compliance Consultant

> "layout (unable to use customise fonts and limited selection of formatting for content cells); file size limitation when integrating to Sharepoint (it is not something that..."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7111905)

AJ

Alec J.

Director

> "I like that they take incredibly complex processes like involved forms, multi step forms in forms with complicated workflows and turn it into something that you can design..."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6561652)

CW

Candie W.

Compliance

> "It can take some time to figure out how to properly set up email alerts, especially when you want to be notified every time someone submits a job application."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7119623)

TB

Tim B.

Real Estate Agent

> "It has made our admin systems move a lot smoother and simplified the forms we need to regularly have filled out properly ensuring all details are filled."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6561558)

SH

Samantha H.

Public Health Program Manager

> "Some of the features are not as intuitive as they could be and or Y/N questions in order to make the question required it has to have Yes response which is not helpful."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6562425)

WHT

Wei Hong T.

Chairman

> "Cognito provides plenty of flexibility in the way business forms can be structured - not just in the inputs and logic, but also its ease of integration through APIs and..."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6583201)

LS

Lucrecia S.

Vice President for Welfare

> "Although user friendly there can be a steep learning curve to use correctly, forms have a tendencie to glitch out and can sometimes delete responses before submission,..."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6562053)

CD

Christian D.

Manager

> "We have both simple and complex forms, including some with workflows integrated to our Microsoft suite of products."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6804945)

CK

Cassie K.

Partner

> "Sometimes I've made a lot of updates to the form but havent saved them yet, but then something happens and I lose all my changes and have to start again."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6561544)

BS

Bruce S.

President

> "Overall somewhat pleased with the product the difficulty returning to the same upload sheet for external clients is a major issue."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7120559)

AJ

Alec J.

Director

> "It’s just kind of tricky to figure out at first which tabs certain tools and certain processes are hidden under."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6561652)

Babatunde O.

SEO Marketer

> "Great and powerful form, integrates with zapier and i can track visitors with google analytics."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6800317)

JS

John S.

CEO

> "Did it can’t be used offline because sometimes an internet connection is not guaranteed"

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6561475)

LM

Linda M.

Principal

> "Their ease of use allows our team to focus on what truly matters, ensuring that we can efficiently manage tasks and maintain high levels of productivity. Whether it's for..."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6561493)

TR

Tracy R.

Accreditation manager

> "I also don’t like that I have to pay extra just to move a header up on a template."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6561582)

AS

Alison S.

Lead Administrator

> "User-Friendly Form Builder: Cognito Forms provides an intuitive drag-and-drop interface, making it easy to create customized forms."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6561593)

GH

Gordon H.

Revenue Director

> "Reporting on results is a bit basic."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6561809)

BL

Billy L.

Operations

> "Cognito forms work as intended- the webpage loads fast, the forms fill in correctly, the results load, the API works."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6546555)

Angie R.

Organizational services

> "The building of your form can be tedious, though isn't unique to Cognito Forms when you have a lengthy form you need to create."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___5077748)

DS

David S.

Business Development

> "Cognito software also keep you updated by email which can provide important information for your usage."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6809224)

MD

Mellen D.

Education Student

> "What I dislike about Cognito Forms is that the electronic signature feature is only available in the Pro-Plan."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___3531947)

MM

Mike M.

Developer

> "The clean user interface and the ability to integrate with other tools have made our lead collection process faster and more efficient."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6561464)

KJ

Kerrie J.

Owner

> "My only complaint is the failure of the form to redirect to the payment processing website. Since we use this to process registration and payments - this has me looking..."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___2917826)

MM

Mike M.

Developer

> "Cognito Forms has streamlined our lead-gathering process with a user-friendly interface and reliable performance."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6561464)

Russell B.

CEO

> "The calculation syntax is extremely inaccessible to non-programmers. "

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___3527207)

LS

Lucrecia S.

Vice President for Welfare

> "overall it's a positive experience and most gripes are insignificant - the major crime they commit is making things like assessing/correcting forms and gathering individual..."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6562053)

AO

Ash O.

Director

> "the customisable/programmable parts can sometimes be clunky."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___3417993)

AM

Amy M.

Event Coordinator

> "Their support team are quick to respond, providing specific instruction with links if applicable, and continue to follow up until you have all the information you need."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6562458)

KJ

Kerrie J.

Owner

> "I am sure there is something in the background causing this to happen but there has not been any assurance from Tech Support that it will ever be a priority to try to..."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___2917826)

BS

Bruce S.

President

> "Easy to coordinate work flow within the organization."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7120559)

KJ

Kerrie J.

Owner

> "All over email and offered explanations that did not offer any solution to fix the problem. "

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___2917826)

AJ

Alec J.

Director

> "I’ve used it on two different projects and in both cases it’s been an absolutely spectacular tool to build out complicated areas of the website."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6561652)

Olga B.

TOEFL Mentor

> "You know, sometimes some web-page owners desperately need integration but they don't have enough space on their pages to insert additional scripts or codes over there."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___2443329)

[View Reviews](https://www.capterra.com/p/138990/Cognito-Forms/reviews/)

LF

Larisa F.

Clinical Development

> "Presentation, customization and numerous templates to choose from that make it easy to create a professional looking survey to send to your team."

[See full review](https://www.capterra.com/p/158094/Paperform/#Capterra___7041608)

Aleksey V.

CEO

> "My only issue is that I can only attach just one file when sending an email after submitting the form."

[See full review](https://www.capterra.com/p/158094/Paperform/#Capterra___6873168)

Sheryl M.

Founder, Natural Living Mumma

> "Their responsiveness, clarity and genuine care made such a difference. If you’re looking for a platform that combines functionality and truly..."

[See full review](https://www.capterra.com/p/158094/Paperform/#Capterra___7117558)

BD

Bethany D.

Marketing Manager

> "Their support team is often confused about the product's features."

[See full review](https://www.capterra.com/p/158094/Paperform/#SoftwareAdvice___6644240)

BD

Bethany D.

Marketing Manager

> "It doesn't have a ton of selection for question types or flow logic, but you can insert images, so that makes it a little prettier than Google..."

[See full review](https://www.capterra.com/p/158094/Paperform/#SoftwareAdvice___6644240)

KJ

Katarzyna J.

Product Development Lead

> "There was no challenge they wouldn't resolve."

[See full review](https://www.capterra.com/p/158094/Paperform/#Capterra___6733949)

RR

Robert R.

Owner

> "This solid product has truly transformed the way I operate, and I can’t recommend it enough! If you want a tool that keeps getting better while..."

[See full review](https://www.capterra.com/p/158094/Paperform/#Capterra___6785709)

CA

Cevdet A.

Managing Director

> "The PDF features are pretty lacking."

[See full review](https://www.capterra.com/p/158094/Paperform/#Capterra___5085506)

Sheryl M.

Founder, Natural Living Mumma

> "Jenn and Gabbi went above and beyond to help me navigate my specific requirements."

[See full review](https://www.capterra.com/p/158094/Paperform/#Capterra___7117558)

Maddy O.

Founder

> "So when you go to export past forms, the prompt and answer are jumbled and difficult to parse."

[See full review](https://www.capterra.com/p/158094/Paperform/#Capterra___4478382)

Aleksey V.

CEO

> "I've been using Paperform since its inception, and I know these people are constantly rolling out new features, updates, etc."

[See full review](https://www.capterra.com/p/158094/Paperform/#Capterra___6873168)

Huey C.

Partner - Consulting and Organisational Services

> "Layout of templates can make choosing one difficult."

[See full review](https://www.capterra.com/p/158094/Paperform/#Capterra___3755290)

Akshila E.

Manager IT

> "The really cool feature I found is, it can accept numbers with decimals like (10.25, 6.5), If you are building forms to accept payments or some..."

[See full review](https://www.capterra.com/p/158094/Paperform/#Capterra___4752196)

VR

Verified Reviewer

Senior Research Associate

> "I DONT like that I cant create custom reports to download certain information that I want to analyze my weekly orders."

[See full review](https://www.capterra.com/p/158094/Paperform/#Capterra___2783852)

JB

Janelle B.

Customer Relations Manager

> "Most of our forms are for our technicians to fill out on the job site, like audits, proof-of-work, etc., so it's been very helpful to be able to..."

[See full review](https://www.capterra.com/p/158094/Paperform/#Capterra___6011944)

RP

Rhonda P.

Supervisor

> "Even to chat or email with them is a pain and takes much too long."

[See full review](https://www.capterra.com/p/158094/Paperform/#Capterra___3735734)

KJ

Katarzyna J.

Product Development Lead

> "I love the extensive functionality and flexibility, and the customer support is incredibly responsive and helpful — it truly stands out among..."

[See full review](https://www.capterra.com/p/158094/Paperform/#Capterra___6733949)

RP

Rhonda P.

Supervisor

> "The value for money with Paperform is not that great."

[See full review](https://www.capterra.com/p/158094/Paperform/#Capterra___3735734)

OE

Oluchi E.

Fulfillment Pharmacist

> "Paperform has helped us to create complex and straightfoward forms."

[See full review](https://www.capterra.com/p/158094/Paperform/#Capterra___6292588)

VR

Verified Reviewer

Senior Research Associate

> "You cant speak to someone on the phone or via zoom and it can be very frustrating, especially when you are new to this product."

[See full review](https://www.capterra.com/p/158094/Paperform/#Capterra___2783852)

[View Reviews](https://www.capterra.com/p/158094/Paperform/reviews/)

## User interface

4.63 (139)

[Paperform](https://www.capterra.com/p/158094/Paperform/)

4.77 (105)

### Features

Cognito Forms

Top features

26/32

-   AI Copilot
-   Alerts/Notifications
-   API
-   Autofill
-   Collaboration Tools
-   Conditional Logic
-   Convert to PDF
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Capture and Transfer
-   Data Import/Export
-   Document Management
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Forms Creation & Design
-   Forms Management
-   Full Text Search
-   Generative AI
-   Media Library
-   Mobile Access
-   Multi-Channel Distribution
-   Real-Time Notifications
-   Reporting/Analytics
-   Reporting & Statistics
-   SSL Security
-   Surveys & Feedback
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/138990/Cognito-Forms/#features)

Paperform

24/32

-   AI Copilot
-   Alerts/Notifications
-   API
-   Autofill
-   Collaboration Tools
-   Conditional Logic
-   Convert to PDF
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Capture and Transfer
-   Data Import/Export
-   Document Management
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Forms Creation & Design
-   Forms Management
-   Full Text Search
-   Generative AI
-   Media Library
-   Mobile Access
-   Multi-Channel Distribution
-   Real-Time Notifications
-   Reporting/Analytics
-   Reporting & Statistics
-   SSL Security
-   Surveys & Feedback
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/158094/Paperform/#features)

### Recognition

No recognitions have been awarded to Cognito Forms

No recognitions have been awarded to Paperform

### Deployment & support

Cognito Forms

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Paperform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Cognito Forms

-   By Cognito Apps
-   Located in United States
-   Founded in 2009

Paperform

-   By Paperform
-   Located in Australia
-   Founded in 2016

## Popular Comparisons

[Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)[4.63 (139)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/)

vs

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,781)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

$19/month

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Features

4.6

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Ease of Use

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[View full comparison](https://www.capterra.com/compare/138990-158456/Cognito-Forms-vs-JotForm-4-0)

[Paperform](https://www.capterra.com/p/158094/Paperform/)[4.77 (105)](https://www.capterra.com/p/158094/Paperform/reviews/)

vs

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,781)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

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4.7

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[Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)[4.63 (139)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/)

vs

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$19/month

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[View full comparison](https://www.capterra.com/compare/138990-247901/Cognito-Forms-vs-Google-Workspace)

[Paperform](https://www.capterra.com/p/158094/Paperform/)[4.77 (105)](https://www.capterra.com/p/158094/Paperform/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,470)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$29/month

Price

$7/month

4.6

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/158094-247901/Paperform-vs-Google-Workspace)

[Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)[4.63 (139)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/)

vs

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$19/month

Price

Contact vendor for pricing

4.5

Features

4.3

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/138990-246649/Cognito-Forms-vs-Microsoft-Forms)

[Paperform](https://www.capterra.com/p/158094/Paperform/)[4.77 (105)](https://www.capterra.com/p/158094/Paperform/reviews/)

vs

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (320)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

$29/month

Price

Contact vendor for pricing

4.6

Features

4.3

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/158094-246649/Paperform-vs-Microsoft-Forms)

[Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)[4.63 (139)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/)

vs

[Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (944)](https://www.capterra.com/p/137289/Typeform/reviews/)

$19/month

Price

$39/month

4.5

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/137289-138990/Typeform-vs-Cognito-Forms)

[Paperform](https://www.capterra.com/p/158094/Paperform/)[4.77 (105)](https://www.capterra.com/p/158094/Paperform/reviews/)

vs

[Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (944)](https://www.capterra.com/p/137289/Typeform/reviews/)

$29/month

Price

$39/month

4.6

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/137289-158094/Typeform-vs-Paperform)

[Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)[4.63 (139)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/)

vs

[Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)[4.53 (147)](https://www.capterra.com/p/227463/Zoho-Forms/reviews/)

$19/month

Price

$12/month

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Features

4.4

4.5

Ease of Use

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[View full comparison](https://www.capterra.com/compare/138990-227463/Cognito-Forms-vs-Zoho-Forms)

[Paperform](https://www.capterra.com/p/158094/Paperform/)[4.77 (105)](https://www.capterra.com/p/158094/Paperform/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

$29/month

Price

$29/month

4.6

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-158094/Connecteam-vs-Paperform)

[Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)[4.63 (139)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

$19/month

Price

$29/month

4.5

Features

4.5

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/138990-153140/Cognito-Forms-vs-Connecteam)

[Paperform](https://www.capterra.com/p/158094/Paperform/)[4.77 (105)](https://www.capterra.com/p/158094/Paperform/reviews/)

vs

[Formaloo](https://www.capterra.com/p/235640/Formaloo/)[4.73 (251)](https://www.capterra.com/p/235640/Formaloo/reviews/)

$29/month

Price

$9/month

4.6

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/158094-235640/Paperform-vs-Formaloo)