# Compare Cognito Forms vs Jotform 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Cognito Forms and Jotform based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/138990-158456/Cognito-Forms-vs-JotForm-4-0

---

# Cognito Forms vs Jotform Features and Cost Comparison

Last updated May 12th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Cognito FormsJotform2/4 selected

[Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)[4.7 (182)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/)

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.7 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

[## Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)[4.7 (182)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/)

Starting Price

$19.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [182 reviews](#user-reviews)

Positive

178

Neutral

0

Negative

4

[## Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.7 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting Price

$39.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

Based on [2,876 reviews](#user-reviews)

Positive

2,754

Neutral

81

Negative

41

## Send this comparison chart to my inbox

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## Summary

* * *

Features in Form Builder Software

26 / 32

Best performer

30 / 32

Only Jotform

-   Media Library
-   Multi-Channel Distribution
-   Reporting/Analytics

User satisfaction

User satisfaction

4.7

User reviews[182](https://www.capterra.com/p/138990/Cognito-Forms/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.7

Customer support

4.4

User satisfaction

4.7

User reviews[2,876](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$19Per User, Per Month

-   Free version
-   Free trial

Price starts from

$39Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Businesses and teams who need an easier and more efficient way to collect information and payments from their customers or employees online.

Best for

Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more.

## User reviews

Pros & cons

SV

Steven V.

UDX Manager

> "It has become an integral part of our operations, supporting multiple departments, and through its Power Automate connectors, has enabled significant automation across..."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7143771)

KP

Kelcy P.

Compliance Consultant

> "layout (unable to use customise fonts and limited selection of formatting for content cells); file size limitation when integrating to Sharepoint (it is not something..."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7111905)

MD

Matt D.

Sales Engineer

> "I'm able to create custom unit configurations with full validation and smart show/hide logic easily, save it to a database that I can easily reference at any time, and..."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7143120)

CW

Candie W.

Compliance

> "It can take some time to figure out how to properly set up email alerts, especially when you want to be notified every time someone submits a job application."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7119623)

EC

Elizabeth C.

PTO Treasurer

> "Our organization uses this program all year long, and is crucial for our date collection and tracking needs, especially during our fundraising season."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7143785)

JS

Jessica S.

Owner

> "My cons for cognito forms are that there is not yet an appointment scheduling option."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7133545)

JC

Julie C.

Coach

> "It helps us adhere to GDPR Guidelines, keeps the data in one space, confidential, and easily disseminates data automatically via email for efficient use."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7132986)

CC

Casme C.

Designer and founder

> "Also, navigating more advanced features like calculations or workflows can be a bit challenging without prior experience."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7143172)

CC

Casme C.

Designer and founder

> "It helped streamline my registration process and made it easy to gather and manage information in one place. Although there’s a bit of a learning curve with more..."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7143172)

AY

Amanda Y.

VP of Life Enrichment

> "I have to go searching around trying to find a way to login using the username and password."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7143188)

BA

Bryan A.

CEO

> "I didn’t need loads of time to get going, and I was able to build forms that actually did what I needed quite quickly. As I’ve used it more, I’ve found it scales..."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7142645)

SH

Samantha H.

Public Health Program Manager

> "Some of the features are not as intuitive as they could be and or Y/N questions in order to make the question required it has to have Yes response which is not helpful."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6562425)

AN

Angela N.

Homestead Educator

> "I run multiple businesses and Cognito's templates made my, not to technology savvy self, create the most perfect registration forms so easy."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7123348)

LS

Lucrecia S.

Vice President for Welfare

> "Although user friendly there can be a steep learning curve to use correctly, forms have a tendencie to glitch out and can sometimes delete responses before submission,..."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6562053)

LB

Laura B.

Office Lead

> "like we can export for the forms and use for other apps we use, we also like how quick it is to set up multiple forms."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7142748)

JY

Jessie Y.

Office Manager

> "This makes it a bit complicated for some of our staff to read."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7143084)

BS

Brandon S.

Applications Analyst

> "Cognito unifies and simplifies our processes, providing tools that are accessible to an average user, but powerful enough to satisfy any of our needs."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7126310)

AY

Amanda Y.

VP of Life Enrichment

> "Sometimes it is hard to login. "

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7143188)

EC

Elizabeth C.

PTO Treasurer

> "The drag-and-drop interface is very intuitive, yet it doesn't compromise on the advanced customization options needed for more complex forms."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7143785)

CK

Cassie K.

Partner

> "Sometimes I've made a lot of updates to the form but havent saved them yet, but then something happens and I lose all my changes and have to start again."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6561544)

AC

Ashley C.

Financial Data Specialist

> "I really enjoy being able to create different forms and archive the old versions so we don't lose the originals."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7142852)

AJ

Alec J.

Director

> "It’s just kind of tricky to figure out at first which tabs certain tools and certain processes are hidden under."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6561652)

LM

Leah M.

Writing Coach and College Essay Consultant

> "I love that I can designate certain forms as favorites, and they will be at the top of the menu on the left side."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7142927)

JS

John S.

CEO

> "Did it can’t be used offline because sometimes an internet connection is not guaranteed"

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6561475)

SV

Steven V.

UDX Manager

> "It’s now a key tool for building forms that consistently achieve their intended purpose and support the way our teams work."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7143771)

TR

Tracy R.

Accreditation manager

> "I also don’t like that I have to pay extra just to move a header up on a template."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6561582)

KD

Kristen D.

VP of Operations

> "You can create everything from simple sign-up forms to complex workflows with custom fields and conditional logic—it’s flexible enough to meet a lot of different needs."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6563512)

GH

Gordon H.

Revenue Director

> "Reporting on results is a bit basic."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6561809)

VH

Vilho H.

Founder

> "It's a great form builder that has helped us build our front-end on our website without needing other programming tools."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7144098)

Angie R.

Organizational services

> "The building of your form can be tedious, though isn't unique to Cognito Forms when you have a lengthy form you need to create."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___5077748)

AJ

Alec J.

Director

> "I like that they take incredibly complex processes like involved forms, multi step forms in forms with complicated workflows and turn it into something that you can..."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6561652)

MD

Mellen D.

Education Student

> "What I dislike about Cognito Forms is that the electronic signature feature is only available in the Pro-Plan."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___3531947)

MH

Marjorie H.

Customer Service Rep and Project Manager

> "I use it in many different areas of my life and appreciate that I don't have to know how to code in order to access cool features."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7142959)

KJ

Kerrie J.

Owner

> "My only complaint is the failure of the form to redirect to the payment processing website. Since we use this to process registration and payments - this has me..."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___2917826)

LM

Leah M.

Writing Coach and College Essay Consultant

> "Cognito has been wonderful for storing information and creating contracts for my clients."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7142927)

Russell B.

CEO

> "The calculation syntax is extremely inaccessible to non-programmers. "

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___3527207)

BA

Bryan A.

CEO

> "I’ve really appreciated how flexible it is too. Whether it’s simple registrations or more detailed workflows, it handles it without feeling clunky."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7142645)

AO

Ash O.

Director

> "the customisable/programmable parts can sometimes be clunky."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___3417993)

AY

Amanda Y.

VP of Life Enrichment

> "I appreciate the ease of use, the ability to collect e-signatures from clients, and how easy it is to add my company's logo to brand the forms."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7143188)

KJ

Kerrie J.

Owner

> "I am sure there is something in the background causing this to happen but there has not been any assurance from Tech Support that it will ever be a priority to try to..."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___2917826)

MF

Maybell F.

Chief of Staff

> "We love how easy it is to embed forms directly into our website, creating a seamless experience for our congregation."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7142914)

KJ

Kerrie J.

Owner

> "All over email and offered explanations that did not offer any solution to fix the problem. "

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___2917826)

TB

Tim B.

Real Estate Agent

> "It has made our admin systems move a lot smoother and simplified the forms we need to regularly have filled out properly ensuring all details are filled."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6561558)

Olga B.

TOEFL Mentor

> "You know, sometimes some web-page owners desperately need integration but they don't have enough space on their pages to insert additional scripts or codes over there."

[See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___2443329)

[View Reviews](https://www.capterra.com/p/138990/Cognito-Forms/reviews/)

JM

Jamilla M.

Photographer

> "The drag and drop builder, wide range of templates, and features like payment integration and e signatures make it a powerful tool."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122379)

Evita G.

Database Manager

> "You have to double click into the form and if you are copying and pasting from a long paragraph you can take sections at a time and if dont copy the entire section some..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876593)

BL

Ben L.

Director

> "It connects easily with tools like Google Sheets, CRMs, and payment processors, which makes it useful for automating tasks and keeping data organized."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136088)

PG

Patricia G.

Customer Service Lead

> "Those higher submission rates are high to the small business and the offline option is not very reliable with some complex widgets or slow connections."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7112584)

ML

Mikayla L.

Board Member

> "We were struggling with outdated mail-in membership applications until we found this platform, which was the only truly free program that could handle every complex..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7119925)

VR

Verified Reviewer

Office Manager

> "I find the design customization options somewhat limited. While some of the presets are appealing, they don't always integrate seamlessly with the forms."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7126543)

VR

Verified Reviewer

CoFounder

> "It works well for businesses, organizations, and individuals who need a reliable way to collect information online. While pricing and some advanced setup options can be a..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7118218)

SR

Sandra R.

Founder

> "It limits organizations and creates a bottleneck in team flow, as only one person has the ability to edit and revise forms, unless you use a work around."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7006670)

NJ

Nicola J.

Coach

> "I can customise my forms, make apps for my employees and improve their workflow and access to documents they need day to day."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7114490)

JM

Joe M.

Owner

> "At first, the form builder terrified me as a non-technical person - but using the tutorials / training videos and FAQ I figured out not only how to build forms but how to..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6816390)

PG

Patricia G.

Customer Service Lead

> "This is a tool that I utilise in order to operate our online feedback forms and check-in surveys which have greatly decreased manual data input in our front desk team."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7112584)

TP

Tarrin P.

President

> "One of the things I’ve found challenging with Jotform is how payment submissions occasionally behave when a transaction doesn’t clearly complete for the user."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707)

VP

Valentin P.

Administration Manager

> "It allowed us to digitise over 60+ processes, including quality control, site inspections, procurement tracking, and internal workflows."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123595)

RR

Reema R.

Regional Vp

> "Not able to integrate with gohighlevel, expensive monthly fee and inaccessible for small operators like me to pay annual "

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107039)

BL

Ben L.

Director

> "It’s a reliable, user-friendly platform that makes it easy to create and deploy forms quickly, whether for simple data collection or more complex workflows with..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136088)

SB

Scarlett B.

Paralegal

> "Seems not to have the ability to read all the information inside a form and will leave blanks highlighted when that information is omitted."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7050867)

VR

Verified Reviewer

Training and Development Manager

> "Jotform is very good for creating forms to collect donations for a cause, subscriptions, invoices or just general collection of data."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7069956)

BL

Ben L.

Director

> "There can also be occasional performance hiccups—larger forms or ones with many integrations may load slower or feel a bit laggy during editing."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136088)

CW

Candance W.

Secretary

> "With a wide variety of templates and customization options, users can quickly build forms tailored to their needs."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131042)

KS

Kieran S.

none

> "I think the only negative I've found is that people aren't as familiar with the product. If I send out a form, I don't think people find it as natural to use as google..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122367)

CW

Candance W.

Secretary

> "Overall, Jotform provides a dependable and flexible solution for individuals and businesses looking to simplify form creation and improve their data management processes."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131042)

PP

Phineas P.

Program Assistant

> "The submission limits and form limits are a little tricky, but the pricing is too high on the paid versions for our purposes."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7078786)

ML

Mikayla L.

Board Member

> "We were also able to use our own logo and custom colors to ensure everything looks modern and matches our website perfectly."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7119925)

TW

Tabatha W.

Supervising Nurse

> "Also, occasional lag in the form builder and limited customization in certain areas can be a bit frustrating."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123860)

FJ

Francesca J.

Manager

> "Creating and customizing forms is straightforward, and managing responses is easy and organized. While some advanced features take a little time to figure out, the..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7113328)

SH

Shantoria H.

Owner

> "Some of the advanced features can be a little confusing at first, and pricing can get a bit high if you need more submissions or storage."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122356)

Alisha W.

Chapter President

> "I appreciate the wide variety of templates and widgets available, which allows me to customize forms for different purposes—from simple surveys to complex registration..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6873847)

VR

Verified Reviewer

CoFounder

> "In some cases, managing notifications, integrations, or conditional logic can feel a bit overwhelming for new users."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7118218)

PS

Pereira S.

Informatics Engineer

> "By centralizing our form creation and data collection in one secure and user-friendly platform, we have eliminated countless hours of manual data entry and follow ups."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708)

RA

Regina A.

Adult Literacy Coordinator

> "I'm still learning to export information from the Excel spreadsheets. Although it is intuitive, it is a little cumbersome for a user that does not access the program..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122615)

PS

Pereira S.

Informatics Engineer

> "I also love it's wide range of pre built templates and powerful customization options, which help us create forms that perfectly fit our unique project requirements."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708)

AJ

Andrew J.

Analyst

> "While powerful, Jotform can feel cluttered at times—there are a lot of menus and settings, which can be confusing for new users."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7050912)

CM

Colleen M.

Owner and Designer

> "The ability to create custom forms for our clients to complete and submit back to you, great way to assess issues and successes with our business."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6824247)

JR

Jill R.

Independent Contractor Travel Advisor

> "If you’re using the free version, the biggest downside is how quickly you can run into the limits—especially the monthly submissions."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134315)

EM

Enathi M.

Admin Assistant

> "It can manage your your documents effectively and professionally, it's value for money is amazing and can support their customers with Data collection, mobile support and..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016063)

AD

Adarsh D.

CEO

> "Pricing can feel a bit high for advanced features, and some customization options are limited unless you upgrade."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136370)

Evita G.

Database Manager

> "Jotform connects with integrations with other platforms like, Google Sheets, PayPal, Slack and Zoom. Since the company that I'm working for is a nonprofit, we truly..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876593)

TP

Tarrin P.

President

> "It adds extra reconciliation work and can create awkward follow‑ups with customers as well."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707)

FJ

Francesca J.

Manager

> "The drag-and-drop builder makes it simple to add fields, adjust layouts, and set up forms quickly without needing technical skills."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7113328)

LC

Lance C.

Solution Architecht

> "Not designed for complicated questions or long answers, tricky to customize for unique polling methods."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7138792)

KB

KARI B.

MARKTING and ECOMMERCE MANAGER

> "The platform is incredibly intuitive, I was able to create my first form within minutes, and the customization options allow me to tailor each form to suit my brand and..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016000)

AB

Andy B.

Marketing Consultant

> "It can be hard to optimize large or complex forms that are embedded on a website."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7099341)

MM

Muhammad M.

Trainer

> "I can easily create a form or poll quickly and share it with my audience, and I get a nicely formatted report"

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144654)

MS

Mathew S.

Director of Sales and Marketing

> "You start using it comfortably, and then suddenly you hit a limit on submissions or features, which can be a bit frustrating."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134797)

DR

DENNIS R.

Owner

> "Compared to other form builders, you get a lot of advanced features—like integrations, conditional logic, and payment processing—without feeling nickel-and-dimed."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7130942)

GO

Goretty O.

Cho

> "Some advanced features are also locked behind paid plans, which may not be affordable for small community-based projects"

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107066)

예찬 권.

Teacher of Information Science

> "Jotform allows even free users to create excellent and stable surveys. And it provides incredible scalability and options, more than anywhere else."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016466)

AN

Amir N.

Controller

> "Notice some issues with the broken links for the attachments to the request froms from the various users."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7116842)

TP

Tarrin P.

President

> "I especially appreciate that each transaction comes through with the description already allocated, which makes it much easier to categorize revenue and keep records..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707)

ML

Mikayla L.

Board Member

> "Our account is a nonprofit account, and I couldn't change it, so I wasn't able to integrate payment in the form."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7119925)

SC

Sekou C.

Computer Scientiste

> "It has enabled us to efficiently collect data and create more customised forms and surveys."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7049833)

BV

Barbara V.

Owner

> "The customer support response was slow when an order form did not show up in my inbox."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122670)

AS

Adewale S.

HIO

> "Overall, Jot form has been very intuitive as jt helps myself and the team to catch-up with new ideas and innovate constructively based our clients data and feedback..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7094630)

VR

Verified Reviewer

Residence Director

> "The pdf editor/email editor is a little cumbersome and not as refined as their form editor."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7106166)

AP

Alissa P.

OWNER

> "The ability to add images, videos, and different field types makes forms more professional and detailed."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7141524)

CW

Caitlin W.

Spray tan artist, owner

> "The initial set-up and customization of my intake form was quite daunting."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7138335)

GB

Gina B.

Emotional Storytelling Photographer

> "I use Jotform for everything from client inquiries and contracts to questionnaires and product orders—and it never lets me down. Whether you are a creative business..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6812469)

MC

Mira C.

Coordinator

> "Im not tech savvy so it took a little bit for me to figure out the more advanced and technical aspects of designing and adding filters."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136185)

PS

Philipp S.

Member

> "Also there's lots of integration options like uploading your form output into a Google Sheet, which makes it possible to analyse data much more freely."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7021883)

AC

Adriana C.

Analyst

> "Another thing that was difficult is that they only allow you to use 100 elements per form."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#SoftwareAdvice___7083794)

GO

Goretty O.

Cho

> "The Google Sheets integration has improved accuracy in reporting and saved time during monthly data compilation."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107066)

BG

Brock G.

Digital Marketing Manager

> "Sometimes the upload in Jotform does not translate well into new from ,needs one to do some creative work to readjust titles or sections that didn't copy smoothly to it."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7017018)

SH

Shantoria H.

Owner

> "I love the customization options, templates, and how quickly I can build forms for my business."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122356)

NP

Nic P.

Director

> "I can't mention anything I did not like, some of the restriction we have encountered are due to subscription we are on and could be changed if needed."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7083140)

VP

Valentin P.

Administration Manager

> "The form builder is intuitive, supports complex logic, and works well across devices, including offline scenarios."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123595)

VR

Verified Reviewer

Owner

> "Sometimes the exporting is clunky and either does not export or the exported document does not match the format of the designed form"

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7017191)

AN

Amir N.

Controller

> "It helped in management of various manual reimbursement forms to electronically maintaining them on the cloud."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7116842)

BB

Bradsen B.

Student

> "Additionally, certain advanced customization options can be a bit confusing at first."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7098935)

BR

Brian R.

Senior Pastor

> "I use it for app creations, and it's very simple to add elements to the app, and to link the app to external sources, i.e. YouTube and other social links."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7007471)

BB

Bradsen B.

Student

> "One downside is that some features can feel limited unless you upgrade to a paid plan."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7098935)

PS

Pereira S.

Informatics Engineer

> "It offers a mobile app that makes it effortless for us to manage forms on the go and access data remotely."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708)

MS

Max S.

opertation manager

> "Data analysis tools are not as strong as specialized analytics platforms"

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134301)

VP

Valentin P.

Administration Manager

> "The integration with Google Workspace is a major advantage, enabling structured data collection and automation."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123595)

VR

Verified Reviewer

Commercial Advisor

> "Not good for reviewing/editing form responses if serious consideration is required."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7121092)

IL

Isadora L.

Event Planner

> "It allowed me to create professional and efficient forms for my clients in wedding"

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7073878)

JV

Jodie V.

Assistant

> "Jotform has limited free options but for a one person business it is too expensive to upgrade."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7124490)

Kim W.

Executive Director

> "We are able to customize the forms, easily manage the documents and the data collection is seamless."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876865)

JH

Jens H.

Owner and Head Coach

> "Forms sometimes look a bit too colorful or “rounded” in their design."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144334)

CW

Candance W.

Secretary

> "Jotform also offers reliable integrations, allowing seamless data collection and organization."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131042)

VR

Verified Reviewer

Office Manager

> "The storage limits are also not ideal, even on paid plans."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7126543)

[View Reviews](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

## User interface

4.70 (182)

4.67 (2,876)

### Features

Cognito Forms

26/32

-   AI Copilot
-   Alerts/Notifications
-   API
-   Autofill
-   Collaboration Tools
-   Conditional Logic
-   Convert to PDF
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Capture and Transfer
-   Data Import/Export
-   Document Management
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Forms Creation & Design
-   Forms Management
-   Full Text Search
-   Generative AI
-   Media Library
-   Mobile Access
-   Multi-Channel Distribution
-   Real-Time Notifications
-   Reporting/Analytics
-   Reporting & Statistics
-   SSL Security
-   Surveys & Feedback
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/138990/Cognito-Forms/#features)

Jotform

Top features

30/32

-   AI Copilot
-   Alerts/Notifications
-   API
-   Autofill
-   Collaboration Tools
-   Conditional Logic
-   Convert to PDF
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Capture and Transfer
-   Data Import/Export
-   Document Management
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Forms Creation & Design
-   Forms Management
-   Full Text Search
-   Generative AI
-   Media Library
-   Mobile Access
-   Multi-Channel Distribution
-   Real-Time Notifications
-   Reporting/Analytics
-   Reporting & Statistics
-   SSL Security
-   Surveys & Feedback
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/158456/JotForm-4-0/#features)

### Recognition

Cognito Forms is recognized as a top-rated tool in 1 Capterra Shortlist reports

Jotform is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Cognito Forms

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Jotform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Cognito Forms

-   By Cognito Apps
-   Located in United States
-   Founded in 2009

Jotform

-   By Jotform
-   Located in United States
-   Founded in 2006

## Popular Comparisons

[Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)[4.70 (182)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,549)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$19/month

Price

$7/month

4.6

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/138990-247901/Cognito-Forms-vs-Google-Workspace)

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,180)](https://www.capterra.com/p/153140/Connecteam/reviews/)

$39/month

Price

$29/month

4.6

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-158456/Connecteam-vs-JotForm-4-0)

[Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)[4.70 (182)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/)

vs

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (323)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

$19/month

Price

Contact vendor for pricing

4.6

Features

4.3

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/138990-246649/Cognito-Forms-vs-Microsoft-Forms)

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,549)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$39/month

Price

$7/month

4.6

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/158456-247901/JotForm-4-0-vs-Google-Workspace)

[Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)[4.70 (182)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/)

vs

[Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (954)](https://www.capterra.com/p/137289/Typeform/reviews/)

$19/month

Price

$39/month

4.6

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/137289-138990/Typeform-vs-Cognito-Forms)

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

vs

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,341)](https://www.capterra.com/p/121506/Docusign/reviews/)

$39/month

Price

$15/month

4.6

Features

4.7

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/121506-158456/Docusign-vs-JotForm-4-0)

[Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)[4.70 (182)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/)

vs

[Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)[4.53 (147)](https://www.capterra.com/p/227463/Zoho-Forms/reviews/)

$19/month

Price

$12/month

4.6

Features

4.4

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/138990-227463/Cognito-Forms-vs-Zoho-Forms)

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

vs

[Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (954)](https://www.capterra.com/p/137289/Typeform/reviews/)

$39/month

Price

$39/month

4.6

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/137289-158456/Typeform-vs-JotForm-4-0)

[Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)[4.70 (182)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,180)](https://www.capterra.com/p/153140/Connecteam/reviews/)

$19/month

Price

$29/month

4.6

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/138990-153140/Cognito-Forms-vs-Connecteam)

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

vs

[Jotform Sign](https://www.capterra.com/p/10014571/Jotform-Sign/)[4.77 (216)](https://www.capterra.com/p/10014571/Jotform-Sign/reviews/)

$39/month

Price

$0

4.6

Features

4.6

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/158456-10014571/JotForm-4-0-vs-Jotform-Sign)

[Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)[4.70 (182)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/)

vs

[Formaloo](https://www.capterra.com/p/235640/Formaloo/)[4.73 (264)](https://www.capterra.com/p/235640/Formaloo/reviews/)

$19/month

Price

$0/month

4.6

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/138990-235640/Cognito-Forms-vs-Formaloo)

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

vs

[monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/)

$39/month

Price

$9/month

4.6

Features

4.5

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/147657-158456/monday-com-vs-JotForm-4-0)