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Businesses and organizations who need an easier and more efficient way to collect information and payments from their customers or employees online.
Since 2008 pdfFiller has served businesses and individuals who are determined to go paperless. Taking their workflow to the cloud, keeping it accessible and secure is our mission.
Great flexibility, perfect code embed, event triggered e-mail notification, wonderful document layout editor. We did not find one single bug after extensively using cognito forms.
I'll make a note to follow your customer service procedures and follow-through if I ever want to kill my business. A customer cannot speak to a live person.
I love that Cognito keeps on improving. I hope to see them continue making the user experience better.
Some of the problems I have run into are the following. Placing an image in the form header has been tricky.
If your form has any sort of complexity this is the best out there and the pricing is excellent value for money.
I would get hand-written packets back which created issues. I could tell when they were tired of writing because I couldn't read it any longer.
Stylish, elegant, innovative, useful, user-friendly, secure, adaptive, responsive. Cutting-edge and easily accessible.
I can only imagine what the ordeal would be like if there was a problem bigger than receiving ghost notifications.
I have been very pleased with pdfFiller, it is an amazing way to send documents to our patients so that they can save time and have them ready for their first initial appointment.
WORST OF ALL, they will bill you even after you try to unsubscribe, and although they refunded the money quickly in my case, they did not disable, remove or restrict access to my personal information.
I like the fact that they have a good customer support that is really helpful. My mail was replied within few minutes and my issue was resolved.
Support seems limited to live chat only, which is a bit of pain if something goes wrong. It could also do with a mobile app which I don't believe there is currently.
I love the way you can just insert a text box, or erase. Wow its so nice to be able to do this with documents.
Poor features, PDF changes are difficult to make and some of the PDF changes do not erase totally, can be seen once the document is printed.
When I played around with the trial, I liked how you had many options and the program layout was nice. Love the ease of use when trying to alter a pdf.
IT's horrible, you can't download your pages without providing personal data - so you can't actually assess the product. The front end is clumsy and cumbersome.
Daniel: My name is Daniel. I'm the head of IT at Seven Resourcing. My job entails building and running new forms, pushing out new features available on Cognito Forms, and helping other people to use it. And I'd give Cognito Forms a five out of five. We use Cognito Forms in a lot of different aspects of our business. Everything from HR compliance, onboarding new staff, offboarding old staff. It's a great tool for whatever you really make it for, because it's such a malleable tool, you can change it however you need to. Recently, I've been working with the workflows feature, which has just come out and it's really nice for having things passed through multiple departments. Cognito Forms is a really, really changeable tool. Whatever you need from it, you can get from it. It's got enough features and enough bells and whistles now that you really would struggle to find something that it can't pull off in terms of a form system. I struggle to see that anything could really compete with it at this point. That's the best thing about it. The only nit I have to pick with Cognito Forms is that we have a lot of users in our business and we've rolled it out to a lot of users. I think at the moment we've got maybe 25 or 30 users and we've got a lot of forms. So they could definitely do some more work on managing commissions in bulk. So maybe if we had a template system for managing commissions, something like that would be really cool.
Gabriela F.: My name is Gabby. I am a small-business owner. And as a small-business owners, it's only two of us, my husband and I, that manage the business. And I would give pdfFiller a 5-star rating. We used to use a PDF editor, but it wasn't as good as pdfFiller. It's just a lot easier to use. And the features are more user-friendly than what we used to have before. I chose pdfFiller because of the price. The customer service, they're pretty quick to respond. And again, the ease of use is just makes a huge difference, meaning that the features that they have pretty much do everything for you. All you have to do is click a button. Setting up with pdfFiller was super easy. Again, just two clicks, put in your information, and that was that. I was really surprised and happy to make it work like that. Anyone who's considering getting pdfFiller, one, they should look at the price, which is, compared to other services, it's a lot lower, and also, the features. Again, I was super surprised of how many features that it has and how the system pretty much does everything for you. All you do is click what it is that you want it to do, and boom.
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