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Businesses and organizations who need an easier and more efficient way to collect information and payments from their customers or employees online.
We have clients all across the market, starting with small private businesses all the way to massive corporate clients, as well as NGOs and government organizations across the worlds.
Great flexibility, perfect code embed, event triggered e-mail notification, wonderful document layout editor. We did not find one single bug after extensively using cognito forms.
I'll make a note to follow your customer service procedures and follow-through if I ever want to kill my business. A customer cannot speak to a live person.
I love that Cognito keeps on improving. I hope to see them continue making the user experience better.
Some of the problems I have run into are the following. Placing an image in the form header has been tricky.
If your form has any sort of complexity this is the best out there and the pricing is excellent value for money.
I would get hand-written packets back which created issues. I could tell when they were tired of writing because I couldn't read it any longer.
Stylish, elegant, innovative, useful, user-friendly, secure, adaptive, responsive. Cutting-edge and easily accessible.
I can only imagine what the ordeal would be like if there was a problem bigger than receiving ghost notifications.
This is a product that is expertly supported, continually developed and has performed flawlessly for myself and my customers for many years.
Whenever we have any sort of problem or comment, the customer support team usually answers within a day and will continuously reply until the problem has been fixed.
Far more features and flexibility than Microsoft Forms. Ability to customize via Javascript is fabulous.
The life cycle of the form, some events fire before load that causes a problem.
My overall experience with Plumsail Forms is extremely positive. The best part of Plumsail is its customer service.
Weird bugs with bullet lists and HTML code showing in rendered pages. Lack of detailed customizing of the actual pages that host the Forms.
Due to the advanced features of Plumsail forms we have been able to build complex, easy to use, beautiful applications right in SharePoint Online.
Daniel: My name is Daniel. I'm the head of IT at Seven Resourcing. My job entails building and running new forms, pushing out new features available on Cognito Forms, and helping other people to use it. And I'd give Cognito Forms a five out of five. We use Cognito Forms in a lot of different aspects of our business. Everything from HR compliance, onboarding new staff, offboarding old staff. It's a great tool for whatever you really make it for, because it's such a malleable tool, you can change it however you need to. Recently, I've been working with the workflows feature, which has just come out and it's really nice for having things passed through multiple departments. Cognito Forms is a really, really changeable tool. Whatever you need from it, you can get from it. It's got enough features and enough bells and whistles now that you really would struggle to find something that it can't pull off in terms of a form system. I struggle to see that anything could really compete with it at this point. That's the best thing about it. The only nit I have to pick with Cognito Forms is that we have a lot of users in our business and we've rolled it out to a lot of users. I think at the moment we've got maybe 25 or 30 users and we've got a lot of forms. So they could definitely do some more work on managing commissions in bulk. So maybe if we had a template system for managing commissions, something like that would be really cool.
Prioritize real-user-identified key features according to your needs to find your best fit.
Cognito Forms
Top FeaturesPlumsail Forms
Cognito Forms
Plumsail Forms
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