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Billtrust vs PayPal: Which is a better fit?

Updated on February 13th, 2025
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Summary
Key features rated by users
Features selected based on 11,641 reviews from Billing and Invoicing users.
% Fit
Missing features
Not enough reviews
Feature ratings
Invoice Creation
NA
Invoice Processing
NA
Client Management
NA
Payment Processing
4.0
Financial Management
NA
% Fit
Missing features
Feature ratings
Invoice Creation
4.5
Invoice Processing
4.4
Client Management
NA
Payment Processing
4.6
Financial Management
NA
User satisfaction
4.7
User reviews33
Ease of use
4.6
Functionality
4.7
Value for money
4.6
Customer support
4.7
4.7
User reviews25,455
Ease of use
4.6
Functionality
4.6
Value for money
4.5
Customer support
4.3
Price starts from
--
Monthly subscription
Free version
Free trial
Not provided by vendor
Free version
Free trial
Best for

Billtrust is committed to solving real business needs by accelerating the order-to-cash process for our 2,400+ global customers.

PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-6dd3d392-4296-4165-fbd2-08dbdfa7202f
Nischala R
Payroll Manager
4.0

Nischala R.: Hi. My name is Nischala. My job title is Payroll Manager and Admin, and my company size is 140 hairstylists. It is a franchisee of a hair salon. And I rate four out of five to the PayPal, and five is the highest. So I use PayPal as a payer as well as the receiver. I am pretty active volunteer, so we receive PTO payments from the school community. We receive the... I do some kind of Christmas gift card for bus driver, those kinds of things. So I am at the receiver ends also, and most of the invoices, what we receive for the hair salon industry, we have an option of PayPal payment. So for my professional payment work, we use PayPal as a payer, one of the option for payment. I feel that it doesn't have the login problem in the sense that forgot password is not required. We can log in as one time code, which has made my life easy in the sense that I do not download apps and so the login issue has been taken care. And whenever I make the payment, I see the options of do you want to pay by PayPal balance and do you want to pay by the bank account, which is connected to the PayPal and also the credit card, which person might have with the PayPal account. So I like the connectivity issue. We don't have to remember the password, we don't have to download any app, and it has the internal options for the payment. I know that we have lots of options for the payment nowadays. One thing which I don't like, when it gives me the first option, do you want to pay by the PayPal balance, I do not know the amount, what is in the PayPal. So I know that if I have $50 and I am buying something $100, that $50 can be paid by PayPal and $50 via the bank account connected. But I really want the amount which is in the PayPal balance to be visible without going through the app or clicking so many options.

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3 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Accounting Integration
207
Important
Activity Dashboard
388
Important

Billtrust

9/50
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Backup and Recovery
  • Bulk Send
  • Client Management
  • Compliance Management
  • Contingency Billing
  • Credit Card Processing
  • Credit Note
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Document Management
  • Dynamic Pricing
  • Email Management
  • Event Logs
  • File Encryption
  • File Sharing
  • Financial Management
  • Fraud Detection
  • Hourly Billing
  • Invoice Creation
  • Invoice Processing
  • Master Data Management
  • Multi-Language
  • Process/Workflow Automation
  • Project Billing
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Tax Calculation
  • Third-Party Integrations
  • Time & Expense Tracking
  • Billing Portal
  • Contact Database
  • Customizable Invoices
  • Dunning Management
  • Invoice History
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Payment Processing
See All features
Hide Billing and Invoicing Software Features -

PayPal

Top Features
17/50
Show Billing and Invoicing Software Features +
Billtrust
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
PayPal
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Billtrust
  • By Billtrust
  • Located in United States
  • Founded in 2001
PayPal
  • By PayPal
  • Located in United States
  • Founded in 1998
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