# Compare Appcues vs UserGuiding  2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Appcues and UserGuiding  based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/139216-177546/Appcues-vs-UserGuiding

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# Appcues vs UserGuiding Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AppcuesUserGuiding 2/4 selected

[Appcues](https://www.capterra.com/p/139216/Appcues/)[4.8 (100)](https://www.capterra.com/p/139216/Appcues/reviews/)

[UserGuiding](https://www.capterra.com/p/177546/UserGuiding/) [4.7 (52)](https://www.capterra.com/p/177546/UserGuiding/reviews/)

[## Appcues](https://www.capterra.com/p/139216/Appcues/)[4.8 (100)](https://www.capterra.com/p/139216/Appcues/reviews/)

Starting Price

$250.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

SF

Based on [100 reviews](#user-reviews)

Positive

97

Neutral

1

Negative

2

[## UserGuiding](https://www.capterra.com/p/177546/UserGuiding/)[4.7 (52)](https://www.capterra.com/p/177546/UserGuiding/reviews/)

Starting Price

$174.00/month

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

PB

Based on [52 reviews](#user-reviews)

Positive

51

Neutral

1

Negative

0

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

Highest Rated

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Per Year

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User rating

100%

of reviewers  
rated it above 4 stars

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### WalkMe

4.4 (63)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

87%

of reviewers  
rated it above 4 stars

* * *

### Thought Industries

4.5 (80)

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Starting Price

Contact vendor for pricing

Free Trial

Free Version

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User rating

94%

of reviewers  
rated it above 4 stars

* * *

### Whatfix

4.6 (77)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

100%

of reviewers  
rated it above 4 stars

* * *

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Features in Digital Adoption Platform Software

18 / 50

Only Appcues

-   Data Quality Control

Best performer

45 / 50

Only UserGuiding

-   Activity Dashboard
-   Asynchronous Learning
-   Behavior Tracking

User satisfaction

User satisfaction

4.8

User reviews[100](https://www.capterra.com/p/139216/Appcues/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.8

User satisfaction

4.7

User reviews[52](https://www.capterra.com/p/177546/UserGuiding/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.6

Customer support

4.8

Price starts from

Price starts from

$250Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$174Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Appcues serves SaaS businesses from startups to the Fortune 500.

Best for

1,000+ scaling product teams trust UserGuiding’s best-value, all-in-one platform to drive revenue growth through superior self-service experiences

## User reviews

Pros & cons

SF

Stefania F.

Brand Experience

> "It also allows me to view metrics in a simple way and then export them. And the best thing is that they have the..."

[See full review](https://www.capterra.com/p/139216/Appcues/#Capterra___2236135)

AS

Alan S.

Project Manager

> "I also didn't like that we had to integrate with a third party to get deeper analytics about our users."

[See full review](https://www.capterra.com/p/139216/Appcues/#Capterra___2502987)

CD

Chase D.

Product Designer

> "We also use it to highlight new features for greater adoption and callout webinars, PQLs and opportunities for user..."

[See full review](https://www.capterra.com/p/139216/Appcues/#Capterra___2376371)

VR

Verified Reviewer

Marketing

> "Poor service, not intuitive."

[See full review](https://www.capterra.com/p/139216/Appcues/#Capterra___3404744)

[View Reviews](https://www.capterra.com/p/139216/Appcues/reviews/)

Not enough reviews

## User interface

[Appcues](https://www.capterra.com/p/139216/Appcues/)

4.76 (100)

[UserGuiding](https://www.capterra.com/p/177546/UserGuiding/)

4.67 (52)

### Features

Appcues

18/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Asynchronous Learning
-   Audience Targeting
-   Behavior Tracking
-   Blended Learning
-   Communication Management
-   Content Creation
-   Content Library
-   Content Management
-   Contextual Guidance
-   Customer Experience Management
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Quality Control
-   Employee Onboarding
-   Engagement Tracking
-   Event Triggered Actions
-   Gamification
-   Generative AI
-   In-App Training
-   Interactive Content
-   Knowledge Base Management
-   Launch Management
-   Learning Management
-   Monitoring
-   Multi-Language
-   Performance Metrics
-   Progress Tracking
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Notifications
-   Reporting/Analytics
-   Reporting & Statistics
-   Self-paced Learning
-   Self Service Portal
-   Self Service Tools
-   Survey/Poll Management
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Training Management
-   User Onboarding

[See all features](https://www.capterra.com/p/139216/Appcues/#features)

UserGuiding

Top features

45/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Asynchronous Learning
-   Audience Targeting
-   Behavior Tracking
-   Blended Learning
-   Communication Management
-   Content Creation
-   Content Library
-   Content Management
-   Contextual Guidance
-   Customer Experience Management
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Quality Control
-   Employee Onboarding
-   Engagement Tracking
-   Event Triggered Actions
-   Gamification
-   Generative AI
-   In-App Training
-   Interactive Content
-   Knowledge Base Management
-   Launch Management
-   Learning Management
-   Monitoring
-   Multi-Language
-   Performance Metrics
-   Progress Tracking
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Notifications
-   Reporting/Analytics
-   Reporting & Statistics
-   Self-paced Learning
-   Self Service Portal
-   Self Service Tools
-   Survey/Poll Management
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Training Management
-   User Onboarding

[See all features](https://www.capterra.com/p/177546/UserGuiding/#features)

### Recognition

No recognitions have been awarded to Appcues

No recognitions have been awarded to UserGuiding

### Deployment & support

Appcues

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

UserGuiding

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Appcues

-   By Appcues
-   Located in United States
-   Founded in 2013

UserGuiding

-   By UserGuiding
-   Located in Türkiye
-   Founded in 2017

## Popular Comparisons

[Appcues](https://www.capterra.com/p/139216/Appcues/)[4.76 (100)](https://www.capterra.com/p/139216/Appcues/reviews/)

vs

[Product Fruits](https://www.capterra.com/p/227997/Product-Fruits/)[4.73 (89)](https://www.capterra.com/p/227997/Product-Fruits/reviews/)

$250/month

Price

$111/month

4.5

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/139216-227997/Appcues-vs-Product-Fruits)

[UserGuiding](https://www.capterra.com/p/177546/UserGuiding/) [4.67 (52)](https://www.capterra.com/p/177546/UserGuiding/reviews/)

vs

[Product Fruits](https://www.capterra.com/p/227997/Product-Fruits/)[4.73 (89)](https://www.capterra.com/p/227997/Product-Fruits/reviews/)

$174/month

Price

$111/month

4.7

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/177546-227997/UserGuiding-vs-Product-Fruits)

[Appcues](https://www.capterra.com/p/139216/Appcues/)[4.76 (100)](https://www.capterra.com/p/139216/Appcues/reviews/)

vs

[Rocketlane](https://www.capterra.com/p/232772/Rocketlane/)[4.72 (127)](https://www.capterra.com/p/232772/Rocketlane/reviews/)

$250/month

Price

$19/month

4.5

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/139216-232772/Appcues-vs-Rocketlane)

[Appcues](https://www.capterra.com/p/139216/Appcues/)[4.76 (100)](https://www.capterra.com/p/139216/Appcues/reviews/)

vs

[Whatfix](https://www.capterra.com/p/143008/Whatfix/)[4.64 (77)](https://www.capterra.com/p/143008/Whatfix/reviews/)

$250/month

Price

Contact vendor for pricing

4.5

Features

4.6

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/139216-143008/Appcues-vs-Whatfix)

[Appcues](https://www.capterra.com/p/139216/Appcues/)[4.76 (100)](https://www.capterra.com/p/139216/Appcues/reviews/)

vs

[Pendo](https://www.capterra.com/p/151951/Pendo-Platform/)[4.53 (238)](https://www.capterra.com/p/151951/Pendo-Platform/reviews/)

$250/month

Price

Contact vendor for pricing

4.5

Features

4.4

4.6

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/139216-151951/Appcues-vs-Pendo-Platform)

[Appcues](https://www.capterra.com/p/139216/Appcues/)[4.76 (100)](https://www.capterra.com/p/139216/Appcues/reviews/)

vs

[WalkMe](https://www.capterra.com/p/131194/WalkMe/)[4.40 (63)](https://www.capterra.com/p/131194/WalkMe/reviews/)

$250/month

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/131194-139216/WalkMe-vs-Appcues)

[Appcues](https://www.capterra.com/p/139216/Appcues/)[4.76 (100)](https://www.capterra.com/p/139216/Appcues/reviews/)

vs

[Userflow](https://www.capterra.com/p/219928/Userflow/)[4.79 (14)](https://www.capterra.com/p/219928/Userflow/reviews/)

$250/month

Price

$300/month

4.5

Features

4.7

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/139216-219928/Appcues-vs-Userflow)

[Appcues](https://www.capterra.com/p/139216/Appcues/)[4.76 (100)](https://www.capterra.com/p/139216/Appcues/reviews/)

vs

[Intercom](https://www.capterra.com/p/134347/Intercom/)[4.50 (1,133)](https://www.capterra.com/p/134347/Intercom/reviews/)

$250/month

Price

$39/month

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/134347-139216/Intercom-vs-Appcues)