# Compare Appcues vs Userpilot 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Appcues and Userpilot based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/139216-179187/Appcues-vs-Userpilot

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# Appcues vs Userpilot Features and Cost Comparison

Last updated June 18th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AppcuesUserpilot2/4 selected

[Appcues](https://www.capterra.com/p/139216/Appcues/)[4.8 (100)](https://www.capterra.com/p/139216/Appcues/reviews/)

[Userpilot](https://www.capterra.com/p/179187/Userpilot/)[4.6 (57)](https://www.capterra.com/p/179187/Userpilot/reviews/)

[## Appcues](https://www.capterra.com/p/139216/Appcues/)[4.8 (100)](https://www.capterra.com/p/139216/Appcues/reviews/)

Starting Price

$250.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

CD

Based on [100 reviews](#user-reviews)

Positive

97

Neutral

1

Negative

2

[## Userpilot](https://www.capterra.com/p/179187/Userpilot/)[4.6 (57)](https://www.capterra.com/p/179187/Userpilot/reviews/)

Starting Price

$249.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.5

Customer Service

4.7

Reviews Sentiment

Based on [57 reviews](#user-reviews)

Positive

53

Neutral

1

Negative

3

## Send this comparison chart to my inbox

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## Summary

* * *

Features in Digital Adoption Platform Software

Best performer

38 / 50

Only Appcues

-   AI Copilot
-   Alerts/Notifications
-   Asynchronous Learning

31 / 50

Only Userpilot

-   Communication Management
-   Content Library
-   Knowledge Base Management

User satisfaction

User satisfaction

4.8

User reviews[100](https://www.capterra.com/p/139216/Appcues/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.8

User satisfaction

4.6

User reviews[57](https://www.capterra.com/p/179187/Userpilot/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.7

Customer support

4.7

Price starts from

Price starts from

$250Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$249Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Appcues serves SaaS businesses from startups to the Fortune 500.

Best for

Product, UX, Product Marketing and Customer Success teams.

## User reviews

Pros & cons

CD

Chase D.

Product Designer

> "We also use it to highlight new features for greater adoption and callout webinars, PQLs and opportunities for user feedback."

[See full review](https://www.capterra.com/p/139216/Appcues/#Capterra___2376371)

AS

Alan S.

Project Manager

> "I also didn't like that we had to integrate with a third party to get deeper analytics about our users."

[See full review](https://www.capterra.com/p/139216/Appcues/#Capterra___2502987)

VR

Verified Reviewer

Content Manager

> "Instead of having to constantly keep lists of users up-to-date and wait until our monthly newsletter to fill users in on news, we can..."

[See full review](https://www.capterra.com/p/139216/Appcues/#Capterra___2277738)

VR

Verified Reviewer

Marketing

> "Poor service, not intuitive."

[See full review](https://www.capterra.com/p/139216/Appcues/#Capterra___3404744)

[View Reviews](https://www.capterra.com/p/139216/Appcues/reviews/)

AT

Atour T.

Analyst

> "I can design the ideal onboarding process for our users thanks to Userpilot's comprehensive offering of essential onboarding..."

[See full review](https://www.capterra.com/p/179187/Userpilot/#Capterra___4153056)

Daniel S.

Co Founder, Head of Marketing

> "There were some glitches and times when it would freeze up and you have to redo your work."

[See full review](https://www.capterra.com/p/179187/Userpilot/#Capterra___2449902)

Fernando P.

Head Of Customer Experience

> "Experience was great, we implemented it pretty quickly and my team start to build experiences on day one and everybody learned..."

[See full review](https://www.capterra.com/p/179187/Userpilot/#Capterra___4994979)

JT

Jason T.

Senior Software Developer

> "We have encountered a few bugs when building more complex tours."

[See full review](https://www.capterra.com/p/179187/Userpilot/#Capterra___2292889)

VR

Verified Reviewer

continuous improvement manager

> "We had new apk version coming out every month so its important to highlight new features and this tool makes it easy to train and..."

[See full review](https://www.capterra.com/p/179187/Userpilot/#Capterra___4230465)

JT

Jason T.

Senior Software Developer

> "We've noticed less helpdesk queries coming through from new users."

[See full review](https://www.capterra.com/p/179187/Userpilot/#Capterra___2292889)

[View Reviews](https://www.capterra.com/p/179187/Userpilot/reviews/)

## User interface

4.76 (100)

[Userpilot](https://www.capterra.com/p/179187/Userpilot/)

4.56 (57)

### Features

Appcues

Top features

38/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Asynchronous Learning
-   Audience Targeting
-   Behavior Tracking
-   Blended Learning
-   Communication Management
-   Content Creation
-   Content Library
-   Content Management
-   Contextual Guidance
-   Customer Experience Management
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Quality Control
-   Employee Onboarding
-   Engagement Tracking
-   Event Triggered Actions
-   Gamification
-   Generative AI
-   In-App Training
-   Interactive Content
-   Knowledge Base Management
-   Launch Management
-   Learning Management
-   Monitoring
-   Multi-Language
-   Performance Metrics
-   Progress Tracking
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Notifications
-   Reporting/Analytics
-   Reporting & Statistics
-   Self-paced Learning
-   Self Service Portal
-   Self Service Tools
-   Survey/Poll Management
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Training Management
-   User Onboarding

[See all features](https://www.capterra.com/p/139216/Appcues/#features)

Userpilot

31/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Asynchronous Learning
-   Audience Targeting
-   Behavior Tracking
-   Blended Learning
-   Communication Management
-   Content Creation
-   Content Library
-   Content Management
-   Contextual Guidance
-   Customer Experience Management
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Quality Control
-   Employee Onboarding
-   Engagement Tracking
-   Event Triggered Actions
-   Gamification
-   Generative AI
-   In-App Training
-   Interactive Content
-   Knowledge Base Management
-   Launch Management
-   Learning Management
-   Monitoring
-   Multi-Language
-   Performance Metrics
-   Progress Tracking
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Notifications
-   Reporting/Analytics
-   Reporting & Statistics
-   Self-paced Learning
-   Self Service Portal
-   Self Service Tools
-   Survey/Poll Management
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Training Management
-   User Onboarding

[See all features](https://www.capterra.com/p/179187/Userpilot/#features)

### Recognition

No recognitions have been awarded to Appcues

No recognitions have been awarded to Userpilot

### Deployment & support

Appcues

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Userpilot

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Appcues

-   By Appcues
-   Located in United States
-   Founded in 2013

Userpilot

-   By Userpilot
-   Located in United States
-   Founded in 2017

## Popular Comparisons

[Appcues](https://www.capterra.com/p/139216/Appcues/)[4.76 (100)](https://www.capterra.com/p/139216/Appcues/reviews/)

vs

[Product Fruits](https://www.capterra.com/p/227997/Product-Fruits/)[4.73 (89)](https://www.capterra.com/p/227997/Product-Fruits/reviews/)

$250/month

Price

$111/month

4.5

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/139216-227997/Appcues-vs-Product-Fruits)

[Appcues](https://www.capterra.com/p/139216/Appcues/)[4.76 (100)](https://www.capterra.com/p/139216/Appcues/reviews/)

vs

[Rocketlane](https://www.capterra.com/p/232772/Rocketlane/)[4.72 (127)](https://www.capterra.com/p/232772/Rocketlane/reviews/)

$250/month

Price

$19/month

4.5

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/139216-232772/Appcues-vs-Rocketlane)

[Appcues](https://www.capterra.com/p/139216/Appcues/)[4.76 (100)](https://www.capterra.com/p/139216/Appcues/reviews/)

vs

[Whatfix](https://www.capterra.com/p/143008/Whatfix/)[4.64 (77)](https://www.capterra.com/p/143008/Whatfix/reviews/)

$250/month

Price

Contact vendor for pricing

4.5

Features

4.6

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/139216-143008/Appcues-vs-Whatfix)

[Appcues](https://www.capterra.com/p/139216/Appcues/)[4.76 (100)](https://www.capterra.com/p/139216/Appcues/reviews/)

vs

[Pendo](https://www.capterra.com/p/151951/Pendo-Platform/)[4.53 (238)](https://www.capterra.com/p/151951/Pendo-Platform/reviews/)

$250/month

Price

Contact vendor for pricing

4.5

Features

4.4

4.6

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/139216-151951/Appcues-vs-Pendo-Platform)

[Appcues](https://www.capterra.com/p/139216/Appcues/)[4.76 (100)](https://www.capterra.com/p/139216/Appcues/reviews/)

vs

[WalkMe](https://www.capterra.com/p/131194/WalkMe/)[4.40 (63)](https://www.capterra.com/p/131194/WalkMe/reviews/)

$250/month

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/131194-139216/WalkMe-vs-Appcues)

[Appcues](https://www.capterra.com/p/139216/Appcues/)[4.76 (100)](https://www.capterra.com/p/139216/Appcues/reviews/)

vs

[UserGuiding](https://www.capterra.com/p/177546/UserGuiding/) [4.67 (52)](https://www.capterra.com/p/177546/UserGuiding/reviews/)

$250/month

Price

$174/month

4.5

Features

4.7

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/139216-177546/Appcues-vs-UserGuiding)