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Spoke is an AI-powered Learning & Coaching Platform for enterprise organizations, designed to engage teams, boost training completion, and streamline communication—all in one integrated solution.
Fuse collaborates with a diverse range of companies across various industries, united by a shared objective of enhancing knowledge accessibility, upskilling users, and fostering engagement.
I enjoy the ability to integrate with SSO and the ability to build out a variety of curricula depending on the job title. It's nice to also have the ability to upload content in several formats.
They might intend only to "review the completed course" but they can hit the wrong button and disrupt their own accounts by accident.
Spoke has been a wonderful company to work with from vetting to current implementation. Their staff is friendly and always willing to work out any solution to any problem or suggestions we may have.
We were not trained on how to fix passwords and login problems at the outset, but now we know how to use that option.
The best part of Spoke is the customer service. They are incredibly responsive and quick to hop on a call where need be.
With that being said, customer service is always quick to provide tips and tricks where needed.
Simple, easy to use and implement with fantastic support.
Team are really helpful, supportive and patient. Great resources available to help with design and configuration on daily basis as required.
We have tickets in the system for7 months. Other problems include the long delays after submitting articles and users before they are visible in the system.
They were all really helpful, supportive and patient as we learnt how to use the system. They went above and beyond to help us and were really good fun too.
It can have errors with reporting correctly of some content, also cannot support interactive video.
This is great for me, as it means I can tailor each of our communities to the visual identity of the relevant programme or department, and can easily highlight new or relevant content.
It's hard to measure the return on investment when it comes to learning, but with Fuse, we can analyse everything which is being done in the system.
Another great feature is the Universal Analytics reporting and dashboards, this provide greater insight in to how people are consuming and learning across the org.
Prioritize real-user-identified key features according to your needs to find your best fit.
Spoke
Top FeaturesFuse Universal
Spoke
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Fuse Universal
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