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Attorneys, docketing professionals, paralegals, and operations professionals who have a primary responsibility to ensure effective management of IP dockets, particularly for trademark portfolios.
Legal management teams. Intellectual Property teams, Research and Development teams.
Everyone there is super friendly and knowledgeable and genuinely care about getting answers to questions or info back both quickly and accurately.
Other software programs I've used had customer service that was slow to respond. This loss of time leads to a loss in productivity which translates into a loss of billable hours.
The ease of use is second to none, it takes care of everything and gives us all the reminders and updates we need to stay on top of our clients' trademark filings. Customer service is also fantastic.
I literally haven't found one thing I dislike about this software.
I also appreciate the complementary high-quality, informative, and helpful webinars that Alt Legal hosts, and I enjoy their informative newsletter about trademark law and developments.
I don't think I've found one negative thing to say about this software.
I researched several other IP Docketing and Alt Legal is the best. The IP docketing software is the best at keeping track of ongoing trademark deadlines.
Until then we need to enter that information ourselves--it could be worse and they are constantly improving the platform.
Ease of use, user friendly, great patent coverage, highlighting options, grate analytics options, good search options and user friendly data output.
It is complex to built the alerts, no so intuitive.
Data quality, analysis power and flexibility, specialized technical support, and reliability are really strong points.
Limited export options for patent numbers beyond 1000, need to send on email. Also many times, software is very slow and we need to wait for results to upload on the page.
Very useful for competitors patent monitoring and detect how active is the competition.
We have shifted 3 months ago and will replace another market intelligence tool by Orbit as well and see how everything works in an integrated way. Experience so far is positive.
Alt Legal
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