Capterra Logo
Helping businesses choose better software since 1999

ShipStation vs Sana Commerce: Which is a better fit?

Updated on January 20th, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 2,272 reviews from Order Management users.
% Fit
Missing features
Not enough reviews
Feature ratings
Order Fulfillment
4.3
Inventory Management
4.1
Billing & Invoicing
NA
Order Tracking
4.5
Purchase Order Management
4.6
% Fit
Not enough reviews
Feature ratings
Order Fulfillment
5.0
Inventory Management
4.5
Billing & Invoicing
--
Order Tracking
5.0
Purchase Order Management
--
User satisfaction
4.6
User reviews926
Ease of use
4.5
Functionality
4.5
Value for money
4.5
Customer support
4.4
4.6
User reviews75
Ease of use
4.5
Functionality
4.2
Value for money
4.2
Customer support
4.4
Price starts from
Monthly subscription
Free version
Free trial
--
Monthly subscription
Free version
Free trial
Best for

ShipStation is a web-based shipping software that was designed for multichannel businesses. Anyone who sells on multiple platforms (eBay, Amazon, etc.) & ships physical goods can save time & money.

Distributors, manufacturers and wholesalers. Companies that run their business using Microsoft Dynamics or SAP ERP systems.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Camron W
CEO
5.0

Speaker 1: Hi, my name is Cameron. I'm an independent operator of my own business, and I have used ShipStation for I think about five years now, and I give it five stars. Previous to ShipStation, I was just running through the U.S Post Office app and printing my postage and I would deliver it by hand, and so to be able to just drop it in the post out in the mailbox is a huge time saver and saves a lot of money. So definitely appreciate the automation. I chose ShipStation because they were affordable, I think it was like five to 10 bucks to start. And immediately they had good customer service, so it wasn't difficult to set up. It's twenty-four seven customer service. It's a big deal if you're an entrepreneur. Sometimes you're working through the night. It's great to be able to reach somebody and solve a problem. It only took about, I think 20 minutes, 15, 20 minutes, and the first time I was using, I had an aide and they took me through the whole process. So that was... As far as I remember, it's been a while, but yeah, it was fairly easy. So less than 30 minutes. Definitely recommend it. Saves a ton of time, is affordable. 10 bucks a month, and has probably saved me a lot of money and a lot of time for sure, compared to what I used to do, which was just go by hand and manually drop all these off at the post office. So definitely recommend it.

How Capterra sources reviews
View all video reviews
video-07281b74-d0df-44ee-c4b6-08d994eeebe0
Gaelle E
General Director
5.0

Gaelle: My name is Gaelle. I'm the owner of a toy distribution company here in Montreal. I give Sana Commerce five out of five, five stars. And for more reviews like this, please click the link below. Before moving to Sana Commerce, we were using Magento eCommerce, and we were linked with our GP Dynamics with i95 Connect. The reason why we left Magento is that we would require the help of developers and coders on a daily basis to make simple changes to our website, as well as the information that we wanted to display from our ERP system to our customers. The reason why I chose Sana is that Sana is a fully integrated system hosted for me. That gave me a lot of independence, and I had all the capabilities that our business required for B2B and B2C needs. Onboarding with Sana has been extremely easy. The system was first integrated with our ERP system. All that I had to do was add attributes to our products and categorize some clients. On the eCommerce side, on the website side, it was a matter of drag and drop, and building my own site without any coding knowledge. Sana Commerce has a huge library of YouTube videos called Sana University, which has been a key for me to understand the Sana logic. And I built my website in less than a week. Moving to Sana has been so seamless that I would highly recommend to anybody in the distribution industry, either B2B, B2C, or both combined, to move to Sana. I don't believe there is a trial period, but there is an extensive library of videos that you can watch to get to know the product. And their sales team is excellent at doing demos to show you the capabilities of Sana. Their support team has always been extremely available, both on the technical side and on the sales side. I highly recommend it.

How Capterra sources reviews
View all video reviews
User interface
155621 video thumbnail}
1 Video
139645 video thumbnail}
1 Video
155621
4 screenshots
139645
5 screenshots

ShipStation

24/37
  • Activity Dashboard
  • Backorder Management
  • Batch Processing
  • Billing & Invoicing
  • Contact Database
  • Customer Management
  • Discount Management
  • Exchange Management
  • Multi-Currency
  • Order Routing
  • Promotion Optimization
  • Quotes/Estimates
  • Vendor Management
  • Alerts/Notifications
  • API
  • Customizable Branding
  • eCommerce Management
  • Forecasting
  • Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Multi-Location
  • Order Fulfillment
  • Order Processing
  • Order Tracking
  • Purchase Order Management
  • Real-Time Data
  • Recurring Orders
  • Reporting/Analytics
  • Returns Management
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Special Order Management
  • Third-Party Integrations
  • Warehouse Management
  • Workflow Management
See All features
Hide Order Management Software Features -

Sana Commerce

Top Features
30/37
Show Order Management Software Features +
ShipStation
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Sana Commerce
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ShipStation
  • By Shipstation
  • Located in United States
Sana Commerce
  • By Sana Commerce
  • Located in Netherlands
  • Founded in 2008
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: