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ShipStation is a web-based shipping software that was designed for multichannel businesses. Anyone who sells on multiple platforms (eBay, Amazon, etc.) & ships physical goods can save time & money.
Distributors, manufacturers and wholesalers. Companies that run their business using Microsoft Dynamics or SAP ERP systems.
Very easy to use, integration with third party software is superb and great customer service.
Been using their system for over 3 years, and one day they just disabled my account and I lost all the the shipping cost and order data, they do not respond to customer service requests at all.
This is the best shipping automation software I have found so far I've been late to automate all your orders Integrations they have with almost every platform is amazing.
In my book a scam and useless waste of money Stay away.
Another of our favorite features is the branded tracking page that your customers will see with the tracking code. It looks great and helps give your site a more polished and professional look.
One of the worst experiences ever in 40 years in business.
It gave me the confidence to successfully run my side business and have all the paper trails and reports saved in one location.
Very poor customer support. I have contacted them on Friday and was not even replied to by end of day.
Also good to mention that it was a real pleasure to work with the guys that did the implementation. And a good supportdesk with good responcetime.
Sometimes the flexipage feature can be confusing.
The site looks clean and feels great to use, very quick thanks to some recent updates. Feedback from our customers has been excellent and it has really helped to improve our online presence.
The software is ridgid, there as and user it is "hard" to change design or wire frames.
I like the tool, it is very simple, they have everything perfectly documented and the after-sales service is wonderful, SANA normally seeks customer satisfaction.
It is difficult to establish business rules, as well as to develop them due to their high cost.
Overall a good experience. The Sana team i work with are very helpful and friendly, Any customisations are completed swiftly and as requested.
Hard and expensive to customize. Origin is in B2B, thats why it lacks some B2C functionalities , but the new version will address it.
Speaker 1: Hi, my name is Cameron. I'm an independent operator of my own business, and I have used ShipStation for I think about five years now, and I give it five stars. Previous to ShipStation, I was just running through the U.S Post Office app and printing my postage and I would deliver it by hand, and so to be able to just drop it in the post out in the mailbox is a huge time saver and saves a lot of money. So definitely appreciate the automation. I chose ShipStation because they were affordable, I think it was like five to 10 bucks to start. And immediately they had good customer service, so it wasn't difficult to set up. It's twenty-four seven customer service. It's a big deal if you're an entrepreneur. Sometimes you're working through the night. It's great to be able to reach somebody and solve a problem. It only took about, I think 20 minutes, 15, 20 minutes, and the first time I was using, I had an aide and they took me through the whole process. So that was... As far as I remember, it's been a while, but yeah, it was fairly easy. So less than 30 minutes. Definitely recommend it. Saves a ton of time, is affordable. 10 bucks a month, and has probably saved me a lot of money and a lot of time for sure, compared to what I used to do, which was just go by hand and manually drop all these off at the post office. So definitely recommend it.
Gaelle: My name is Gaelle. I'm the owner of a toy distribution company here in Montreal. I give Sana Commerce five out of five, five stars. And for more reviews like this, please click the link below. Before moving to Sana Commerce, we were using Magento eCommerce, and we were linked with our GP Dynamics with i95 Connect. The reason why we left Magento is that we would require the help of developers and coders on a daily basis to make simple changes to our website, as well as the information that we wanted to display from our ERP system to our customers. The reason why I chose Sana is that Sana is a fully integrated system hosted for me. That gave me a lot of independence, and I had all the capabilities that our business required for B2B and B2C needs. Onboarding with Sana has been extremely easy. The system was first integrated with our ERP system. All that I had to do was add attributes to our products and categorize some clients. On the eCommerce side, on the website side, it was a matter of drag and drop, and building my own site without any coding knowledge. Sana Commerce has a huge library of YouTube videos called Sana University, which has been a key for me to understand the Sana logic. And I built my website in less than a week. Moving to Sana has been so seamless that I would highly recommend to anybody in the distribution industry, either B2B, B2C, or both combined, to move to Sana. I don't believe there is a trial period, but there is an extensive library of videos that you can watch to get to know the product. And their sales team is excellent at doing demos to show you the capabilities of Sana. Their support team has always been extremely available, both on the technical side and on the sales side. I highly recommend it.
ShipStation
Sana Commerce
Top FeaturesSana Commerce
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