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Sana Commerce vs PayPal: Which is a better fit?

Updated on February 16th, 2025
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Summary
Key features rated by users
Features selected based on 2,117 reviews from Shopping Cart users.
% Fit
Missing features
Not enough reviews
Feature ratings
SSL Security
NA
Electronic Payments
--
Credit Card Processing
--
Order Management
4.4
Mobile Access
4.5
% Fit
Missing features
Feature ratings
SSL Security
NA
Electronic Payments
4.6
Credit Card Processing
4.4
Order Management
4.4
Mobile Access
4.7
User satisfaction
4.6
User reviews75
Ease of use
4.5
Functionality
4.2
Value for money
4.2
Customer support
4.4
4.7
User reviews25,455
Ease of use
4.6
Functionality
4.6
Value for money
4.5
Customer support
4.3
Price starts from
--
Monthly subscription
Free version
Free trial
Not provided by vendor
Free version
Free trial
Best for

Distributors, manufacturers and wholesalers. Companies that run their business using Microsoft Dynamics or SAP ERP systems.

PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-07281b74-d0df-44ee-c4b6-08d994eeebe0
Gaelle E
General Director
5.0

Gaelle: My name is Gaelle. I'm the owner of a toy distribution company here in Montreal. I give Sana Commerce five out of five, five stars. And for more reviews like this, please click the link below. Before moving to Sana Commerce, we were using Magento eCommerce, and we were linked with our GP Dynamics with i95 Connect. The reason why we left Magento is that we would require the help of developers and coders on a daily basis to make simple changes to our website, as well as the information that we wanted to display from our ERP system to our customers. The reason why I chose Sana is that Sana is a fully integrated system hosted for me. That gave me a lot of independence, and I had all the capabilities that our business required for B2B and B2C needs. Onboarding with Sana has been extremely easy. The system was first integrated with our ERP system. All that I had to do was add attributes to our products and categorize some clients. On the eCommerce side, on the website side, it was a matter of drag and drop, and building my own site without any coding knowledge. Sana Commerce has a huge library of YouTube videos called Sana University, which has been a key for me to understand the Sana logic. And I built my website in less than a week. Moving to Sana has been so seamless that I would highly recommend to anybody in the distribution industry, either B2B, B2C, or both combined, to move to Sana. I don't believe there is a trial period, but there is an extensive library of videos that you can watch to get to know the product. And their sales team is excellent at doing demos to show you the capabilities of Sana. Their support team has always been extremely available, both on the technical side and on the sales side. I highly recommend it.

How Capterra sources reviews
View all video reviews
video-6dd3d392-4296-4165-fbd2-08dbdfa7202f
Nischala R
Payroll Manager
4.0

Nischala R.: Hi. My name is Nischala. My job title is Payroll Manager and Admin, and my company size is 140 hairstylists. It is a franchisee of a hair salon. And I rate four out of five to the PayPal, and five is the highest. So I use PayPal as a payer as well as the receiver. I am pretty active volunteer, so we receive PTO payments from the school community. We receive the... I do some kind of Christmas gift card for bus driver, those kinds of things. So I am at the receiver ends also, and most of the invoices, what we receive for the hair salon industry, we have an option of PayPal payment. So for my professional payment work, we use PayPal as a payer, one of the option for payment. I feel that it doesn't have the login problem in the sense that forgot password is not required. We can log in as one time code, which has made my life easy in the sense that I do not download apps and so the login issue has been taken care. And whenever I make the payment, I see the options of do you want to pay by PayPal balance and do you want to pay by the bank account, which is connected to the PayPal and also the credit card, which person might have with the PayPal account. So I like the connectivity issue. We don't have to remember the password, we don't have to download any app, and it has the internal options for the payment. I know that we have lots of options for the payment nowadays. One thing which I don't like, when it gives me the first option, do you want to pay by the PayPal balance, I do not know the amount, what is in the PayPal. So I know that if I have $50 and I am buying something $100, that $50 can be paid by PayPal and $50 via the bank account connected. But I really want the amount which is in the PayPal balance to be visible without going through the app or clicking so many options.

How Capterra sources reviews
View all video reviews
User interface
139645 video thumbnail}
1 Video
207944 video thumbnail}
1 Video
139645
5 screenshots
207944
3 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Abandoned Cart Saver
207
Important
Access Controls/Permissions
388
Important

Sana Commerce

Top Features
31/40
  • Abandoned Cart Saver
  • Customizable Reports
  • Email Templates
  • Gift Card Management
  • Refund Management
  • Rewards Points
  • Shipping Services Integration
  • SSL Security
  • Tax Management
  • Access Controls/Permissions
  • Activity Dashboard
  • API
  • Catalog Management
  • Credit Card Processing
  • CRM
  • Customer Accounts
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • eCommerce Management
  • Electronic Payments
  • Email Marketing
  • Inventory Management
  • Invoice Management
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Language
  • Order Management
  • Payment Options
  • Product Catalog
  • Promotions Management
  • Reporting & Statistics
  • Returns Management
  • SEO Management
  • Social Media Integration
  • Third-Party Integrations
See All features
Hide Shopping Cart Software Features -

PayPal

17/40
Show Shopping Cart Software Features +
Sana Commerce
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
PayPal
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Sana Commerce
  • By Sana Commerce
  • Located in Netherlands
  • Founded in 2008
PayPal
  • By PayPal
  • Located in United States
  • Founded in 1998
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