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Distributors, manufacturers and wholesalers. Companies that run their business using Microsoft Dynamics or SAP ERP systems.
USA, Canada, Australia, WorldWide
Also good to mention that it was a real pleasure to work with the guys that did the implementation. And a good supportdesk with good responcetime.
Sometimes the flexipage feature can be confusing.
The site looks clean and feels great to use, very quick thanks to some recent updates. Feedback from our customers has been excellent and it has really helped to improve our online presence.
The software is ridgid, there as and user it is "hard" to change design or wire frames.
I like the tool, it is very simple, they have everything perfectly documented and the after-sales service is wonderful, SANA normally seeks customer satisfaction.
It is difficult to establish business rules, as well as to develop them due to their high cost.
Overall a good experience. The Sana team i work with are very helpful and friendly, Any customisations are completed swiftly and as requested.
Hard and expensive to customize. Origin is in B2B, thats why it lacks some B2C functionalities , but the new version will address it.
As someone who is a little tech challenged I love using it, I think it is super easy and manageable.
Without kentro our inventory department would be a disaster.
I love how easy the platform is for me to place orders & track them. I also really like how the person on the receiving end of the order gets immediately notified of the whereabouts of their package.
My only complaint is every time I click on an order under sales orders, it takes me back to the home page of orders instead of staying on the specific page.
Whenever we want to add something or improve a part of Kentro or process it’s always manageable and easy to fix. The real time features and historical data is all very useful.
Sometimes the format is difficult to navigate, for example scrolling left and right in different lines (e.g. orders).
The staff is extremely helpful in adjusting the system to my company's needs, overall a great experience working with Kentro.
No major red flags - it has exceeded expectations. Kentro seems to have a solid foundation, with many new features on the roadmap, particularly added functionality for demand and revenue forecasting.
Gaelle: My name is Gaelle. I'm the owner of a toy distribution company here in Montreal. I give Sana Commerce five out of five, five stars. And for more reviews like this, please click the link below. Before moving to Sana Commerce, we were using Magento eCommerce, and we were linked with our GP Dynamics with i95 Connect. The reason why we left Magento is that we would require the help of developers and coders on a daily basis to make simple changes to our website, as well as the information that we wanted to display from our ERP system to our customers. The reason why I chose Sana is that Sana is a fully integrated system hosted for me. That gave me a lot of independence, and I had all the capabilities that our business required for B2B and B2C needs. Onboarding with Sana has been extremely easy. The system was first integrated with our ERP system. All that I had to do was add attributes to our products and categorize some clients. On the eCommerce side, on the website side, it was a matter of drag and drop, and building my own site without any coding knowledge. Sana Commerce has a huge library of YouTube videos called Sana University, which has been a key for me to understand the Sana logic. And I built my website in less than a week. Moving to Sana has been so seamless that I would highly recommend to anybody in the distribution industry, either B2B, B2C, or both combined, to move to Sana. I don't believe there is a trial period, but there is an extensive library of videos that you can watch to get to know the product. And their sales team is excellent at doing demos to show you the capabilities of Sana. Their support team has always been extremely available, both on the technical side and on the sales side. I highly recommend it.
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