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Rentals United caters to Vacation Rental Property Managers. Offering different products depending on needs, expertise, and number of properties.
semiconductor, industrial, emerging and consumer technologies, SaaS, enterprise storage and electronics, hardware manufacturing., etc.
We couldn't do what we currently do without a channel manager and we feel RU is the best option at the best price, and the support is fantastic.
We have had problems with not being able to unblock canceled or moved reservations. Our rooms sit empty and we are unable to open up to be able to rent waiting for them to fix.
Reliable, fast, good connection, very easy to handle and great selection of the most important channels.
Can't delete or hide the past sales channel even though we are no longer working with them. There is no error notification sent back to us by RU if the rates or LOS sent to OTA failed.
My Rentals United account manager is absolutely outstanding with regards the level of support and speed of response time. She is worth her weight in gold.
Their customer service is horrible. I used them for a year just for booking.com integration since my CRM was not integrated with booking.com at the time.
He is able to keep calm and smiling even if all over it is a huge mess. I appreciated his attitude several time, he is focused on results and finding the best and the more efficient solution.
A single mistake of them means lost of money for me. Every OTA has a different business model and RU tries to fit a data set coming from a PMS with tons of OTA.
One potential benefit of CMR is that it provides a comprehensive suite of tools that can help manufacturers improve their channel management.
Additionally, the user interface can be a bit confusing and unintuitive at times. Finally, the data collection process can be quite slow, which may be a problem for users who need quick results.
One of the things I liked most about the Computer Market Research software was the fact that it was incredibly comprehensive, offering me a wealth of information to help me make informed decisions.
Furthermore, the user interface can be confusing and difficult to navigate, which may be off-putting for novice users.
Excellent tool which provides more information and we can make good analysis with this tool. Easy to manage multiple channels.
The data management in the channels has solved the disorder and misplaced information that was not in the same place, the workflow is more organized.
I have a very good experience with this tool and I highly recommend to use this.
The biggest issue I had with the Computer Market Research software was the limited customization options.
Laurie G.: Hi, I'm Laurie. I work in the holiday lettings industry. And I've been involved in multiple projects in which we've chosen Rentals United to be our channel manager. And I give them five out of five. Rentals United is the front runner in their sector of the holiday lettings industry. And their easiness of connecting with our property management system, then they wrapped, it in the superior choice for us. There were two main reasons we chose Rentals United. The first one was the depth of their channel. So they not only connect with the obvious channels, such as booking.com, TripAdvisor, HomeAway, Airbnb, but also a lot of secondary channels that a lot of channel managers don't consider as well. Secondly, their strength of data. So they were helping us get our bookings perfect down to the penny, across multiple currencies. And that's a challenge that a lot of [inaudible 00:00:47] might have in that industry. Rentals United had a fantastic onboarding team that helped us at every step of the way. It's not necessarily an easy integration because there is so much data involved with pricing models and different nightly pricing, weekly pricing, across the range of properties. So whilst it is a complex onboarding process, the team are there to make sure it's as streamlined as possible. The biggest recommendation I'd have for anybody looking at Rentals United is to make sure that your own pricing model within your agency or portfolio properties is a single model, that will make your onboarding a lot easier. And also, be really experimental with trying new channels available to you. Because once you've sent your data, it's pretty straightforward to push your properties and your booking channels. And you might be surprised just where extra bookings come from.
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Computer Market Research
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