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Companies that dispatch field service technicians and need to schedule them, track them, to invoice customers and to communicate technician status to customers.
Designed for healthcare organizations, it is a cloud-based solution that provides predictive analysis, overtime calculations, self-scheduling and more.
The best thing about this software is that it is super easy to work with, can put in notes for tech,customer,office staff, allows user to determine who they want to share the information with.
They not been able to correct any of my problems that I've had with them all I get is we are still working on it, and we're sorry.
I enjoy the benefit of working from the office or on the go. I am not tied down to the desk but can still help my customers when I am away from the office.
Customization n the fact that it crashes 2 times a month, field workers on mobile app constantly have problems , and customer support is only 9 to 5, emergency after hours is non existent.
Ahead of the leading competitors while maintaining great, affordable pricing.
At first, the changes made to Dispatch.me were large and very disruptive.
I love that as soon as I get a job, I am notified with an e-mail, The site is so easy to navigate, and I also love that I can leave notes for myself and others.
Its to easy to accidentally delete an invoice. Picture quality is horrible.
Tracking of licensures and certifications is a great feature, you can have a great online file for employees that is accessible. The ability to customize icons, add certifications is a plus.
I am unable to take myself off a shift if I requested the wrong shift.
As a supervisor and user, ShiftWizard has some great functions. I love the overview of the department schedule which is very icon-driven, par levels are easy to manage.
Once in a while ShiftWizard will go down and that’s an inconvenience.
D like the ease of use, and getting notified when I get approved for a shift. I enjoy not having to login into my work email to find out if I’ve been approved or not.
It was difficult to navigate at first and some times I still can get confused and need assistance such as just putting available instead switch shifts.
Easy to navigate and reliable. It allows amazing communication throughout our department.
It can be confusing for someone who is not familiar with Shift wizard. I'm really not sure if my team members look at Shift Wizard.
Prioritize real-user-identified key features according to your needs to find your best fit.
Dispatch
ShiftWizard
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ShiftWizard
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