# Compare Actionstep vs PracticePanther Legal Software 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Actionstep and PracticePanther Legal Software based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/139923-140231/Actionstep-vs-PracticePanther-Legal-Software

---

# Actionstep vs PracticePanther Legal Software Features and Cost Comparison

Last updated May 18th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ActionstepPracticePanther Legal Software2/4 selected

[Actionstep](https://www.capterra.com/p/139923/Actionstep/)[4.2 (135)](https://www.capterra.com/p/139923/Actionstep/reviews/)

[PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/)[4.7 (524)](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews/)

[## Actionstep](https://www.capterra.com/p/139923/Actionstep/)[4.2 (135)](https://www.capterra.com/p/139923/Actionstep/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4.1

Ease of Use

3.9

Customer Service

3.9

Reviews Sentiment

Based on [135 reviews](#user-reviews)

Positive

113

Neutral

13

Negative

9

[## PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/)[4.7 (524)](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [524 reviews](#user-reviews)

Positive

481

Neutral

23

Negative

20

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## Summary

* * *

Key features rated by users

Features selected based on 3,400 reviews from law practice management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Feature ratings

Legal Case Management

4.0

Billing & Invoicing

3.2

Time Tracking

3.6

Document Management

3.6

Trust Accounting

4.0

80%Fit

High performer

Feature ratings

Legal Case Management

4.4

Billing & Invoicing

4.4

Time Tracking

4.5

Document Management

4.0

Trust Accounting

4.3

User satisfaction

User satisfaction

4.2

User reviews[135](https://www.capterra.com/p/139923/Actionstep/reviews/)

Ease of use

3.9

Functionality

4.1

Value for money

3.9

Customer support

3.9

User satisfaction

4.7

User reviews[524](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$49Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Actionstep gives midsize law firms a single system that empowers every team—lawyers, administrative staff, and finance—to work efficiently and deliver better client service.

Best for

Solo, small, & mid-sized law firms across all practice areas that want an easy-to-use, all-in-one platform to manage cases, clients, calendars, intake, billing, payments, accounting, and reporting.

## User reviews

Pros & cons

MD

Mike D.

Principal

> "It's been a good program for getting my legal practice up and running. As it has grown, I feel like their help department hasn't."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___7049635)

RV

Rebecca V.

Lawyer

> "Their Business model -- purchase the product, they give you 15 hrs free education, then once that is used up you get charged..."

[See full review](https://www.capterra.com/p/139923/Actionstep/#SoftwareAdvice___6359553)

RV

Rebecca V.

Lawyer

> "The concepts are perfect and functionality outstanding, IF YOU HAVE AN IT DEGREE AND 1000hrs to set it up."

[See full review](https://www.capterra.com/p/139923/Actionstep/#SoftwareAdvice___6359553)

MD

Mike D.

Principal

> "The interface with Outlook is slightly clunky, which is a big con given how much email is used in today's day and age."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___7049635)

HJT

Himanshu Jasvantray T.

Solicitor

> "It is easy to use and very helpful as it can be accessed from anywhere as such where internet connection is available."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___6579756)

SW

Spencer W.

Director

> "It seems entirely unsuitable for any level of law firm. Although we would have been forced to something better with our growth,..."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___6052615)

JM

Jamie M.

Director

> "After hacking through the very long set up process (years) and very steep learning curve (we're lucky we're strong with IT)"

[See full review](https://www.capterra.com/p/139923/Actionstep/#GetApp___4994045)

LD

Lisa D.

Partner

> "Have not seen a remedy for this because AS just refers us to our own IT but we have filters and the bots are coming in through AS..."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___6023046)

LD

Lisa D.

Partner

> "The client management and task automation is incredibly helpful."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___6023046)

GD

Guy D.

Director

> "There is no way to download all emails in a matter, for example, to provide to a consultant for a taxation of costs, or when..."

[See full review](https://www.capterra.com/p/139923/Actionstep/#SoftwareAdvice___3778951)

DS

Deborah S.

Owner

> "Very easy to track my paralegal's work as well."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___6030767)

SW

Spencer W.

Director

> "I would not recommend this product, and regret the hassle of using it temporarily and having to change to a different provider."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___6052615)

AR

Alison R.

Partner

> "The time recording and accounting were great to use."

[See full review](https://www.capterra.com/p/139923/Actionstep/#SoftwareAdvice___4816119)

DB

Dominic B.

Principal and Director

> "Support has been pretty poor at times."

[See full review](https://www.capterra.com/p/139923/Actionstep/#SoftwareAdvice___4871426)

AR

Alison R.

Partner

> "Was such a standout performer for a small firm."

[See full review](https://www.capterra.com/p/139923/Actionstep/#SoftwareAdvice___4816119)

SM

Sandy M.

Office Manager

> "They offer little support and constantly direct customer to hire expensive "consultants" to address issues that their support..."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___4560583)

AR

Alison R.

Partner

> "I recommended this product to other firms and spoke so highly of this software."

[See full review](https://www.capterra.com/p/139923/Actionstep/#SoftwareAdvice___4816119)

SW

Spencer W.

Director

> "Increasing cost."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___6052615)

Felix P.

Senior Administrator

> "I particularly like the amount of customization that is possible - as well as the regular product updates, which add interesting..."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___3481147)

JM

Jamie M.

Director

> "Hopelessly inadequate response."

[See full review](https://www.capterra.com/p/139923/Actionstep/#GetApp___4994045)

KZ

Krys Z.

Legal Assistant

> "The information is organized in such a way as to keep everyone on task, organized and successful in the day to day operations of..."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___3482354)

PH

Peter H.

Office Manager

> "Unfortunately, the customer service is not up to par of that of our previous software, expect to receive a response from their..."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___3394113)

LB

Leslie B.

CEO/attorney

> "I've been very happy with it, get great customer service when I have a question, and do not know why everyone isn't using it."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___4699051)

SM

Sandy M.

Office Manager

> "Had we not invested so much already into this system, we would look for something else."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___4560583)

RD

Rebecca D.

Attorney

> "We are able to easily manage large volumes of cases and keep and associate multiple documents and document types with each file."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2308716)

BC

Benard C.

Office Manager

> "It has the worst customer service."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___4682549)

KZ

Krys Z.

Legal Assistant

> "Actionstep Webinars are efficient, effective, insightful and when paired with customer support, outstanding."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___3482354)

DK

Dan K.

Attorney / Owner

> "Search results are limited to 200, no matter how many contacts you have from that city, and you can only see 10 per page, and the..."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2315761)

PK

Paula K.

Lawyer

> "I have worked in a number of different law firms with a number of different software packages, and Actionstep is by far the best."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___3480666)

PH

Peter H.

Office Manager

> "InfoTrack - One of the reasons we switched to AS and they don't actually integrate in US, even though their website states they..."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___3394113)

KZ

Krys Z.

Legal Assistant

> "Overall the program and support adds to my ability to remain a step ahead in meeting client expectations."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___3482354)

RD

Rebecca D.

Attorney

> "It is too easy to save a document to the wrong matter number. When reading portal chats, it scrolls to the bottom automatically..."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2308716)

KZ

Krys Z.

Legal Assistant

> "Actionstep's fields and layout are intuitive, data is easy to enter, monitor and track."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___3482354)

DK

Dan K.

Attorney / Owner

> "These are basic things a law office needs to do, and this software is a hindrance to getting work done because of its awful search..."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2315761)

BF

Bruce F.

Attorney

> "I have found that the combination of file management, ticklers, calendar and ability to operate across the law firm by our users..."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2810598)

CC

Christopher C.

Director

> "There are no workable precedents in my field (conveyancing – I also pay $49 for the add on)."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2357699)

NM

Nigel M.

Lawyer

> "I have used the product extensively over the last 5 years and would happily recommend it as a platform for legal practice..."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___3182601)

TS

Tyler S.

Owner

> "Wonky, outdated interface; poor email integration, and terrible customer support. "

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2809809)

PK

Paula K.

Lawyer

> "I like the ease of use and intuitive format of the software."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___3480666)

MM

Maricatherine M.

Paralegal

> "Integration in our firm was somewhat difficult only due to time constraints; nothing to do with the product itself."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2298884)

TE

Tammy E.

Paralegal

> "It was easy to integrate and allows all team members to access all information from anywhere with an internet connection. "

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2310618)

DK

Dan K.

Attorney / Owner

> "Searching for contacts by employer/place of work is impossible."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2315761)

JP

Jacob P.

Solicitor

> "Great interface."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___3480674)

AG

Andrew G.

Director

> "The techo people are not trained in real technical problems and use the excuse of putting something to the 'development' team."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2369760)

Daniel Danny R.

Principal Legal Director

> "The features and functionality built in to Actionstep are amazing."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2265032)

Matt M.

Chief Paralegal

> "It got more and more complicated, too much time was spent navigating rather than getting results."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2238901)

MP

Melissa P.

Attorney/Member

> "It is all inclusive - with the exception of acouting"

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2309696)

AG

Andrew G.

Director

> "Am on hold now for 25 minutes while I wait for someone with a small understanding to talk to me."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2369760)

DK

Dan K.

Attorney / Owner

> "We like that Actionstep seems to be trying to improve the product."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2315761)

AG

Andrew G.

Director

> "I cannot bill clients."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2369760)

MM

Maricatherine M.

Paralegal

> "This, in turn, will save the firm a lot of money."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2298884)

DK

Dan K.

Attorney / Owner

> "Search is terrible!"

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2315761)

[View Reviews](https://www.capterra.com/p/139923/Actionstep/reviews/)

RS

Roshni S.

RE

> "The interface is user-friendly, and automation features help save time in daily operations. While there are minor areas for..."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___7123533)

RS

Roshni S.

RE

> "Additionally, occasional lag and limited customization in certain areas can impact the overall user experience."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___7123533)

TI

TERRIYANNA I.

Owner

> "The platform is excellent for keeping case files, documents, and contacts all in one place."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___7129549)

SW

Suleiman W.

Associate Attorney

> "The mobile app can be a bit limited in functionality compared to the desktop version, making it harder to manage tasks or access..."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6496815)

DM

David M.

Sales manager

> "They are very up to date on all the latest technology, which is super crucial for what i need and must have at my job."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___7118135)

DM

David M.

Sales manager

> "They sometimes have lagging issues with the server but it could only be for me and my end. "

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___7118135)

TI

TERRIYANNA I.

Owner

> "It makes law firm management much more streamlined."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___7129549)

AG

Adam G.

Attorney

> "Very simple solution they obviously don't want to implement - have a 'cancel my account' option in your account profile."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6697699)

JH

Jennifer H.

Paralegal

> "I used it for a brief time and I was able to keep everything organized."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___7057157)

TA

Taline A.

Senior Paralegal

> "Glitches; issues with Google Calendar sync."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6378140)

Ulrich N.

Doctor

> "Efficient management of legal affairs with simplicity and facilitation of tasks for clients, as well as transparency in..."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6016186)

MC

Marian C.

Attorney-at-law

> "In addition, when we tried to make an appointment to talk to support group, it is hard to get an appointment. Once appointment..."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#SoftwareAdvice___4828035)

SW

Suleiman W.

Associate Attorney

> "Overall, it simplifies day-to-day operations and helps manage my practice more effectively."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6496815)

DF

David F.

Attorney

> "Delay in transferring payments and high fees"

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6537682)

SB

Steve B.

Attorney

> "It is great to have my data from the program online as well so that I can log in, access my data, and work from anywhere I have..."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6225269)

AS

Aryn S.

attorney

> "This is a file management program for a tiny law office that doesn't really need to keep good records or track of dates. "

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#SoftwareAdvice___4899630)

RS

Rich S.

Attorney

> "The online ease of use and its ability to have clients send messages."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6612296)

KR

Kelly R.

Attorney

> "The bills are confusing especially if a client has an outstanding balance, but no billable time for the month. "

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6210432)

KR

Kelly R.

Attorney

> "I like that all of our information for our cases is in one place which can be accessed at any time, anywhere, by all of our..."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6210432)

BB

Bridget B.

President

> "Did not like duplication of clients from spreadsheet and using Quickbooks. "

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#SoftwareAdvice___4854494)

VH

Van H.

Attorney

> "It worked well, and allowed relatively easy billing and access to client payment history, but it cost more than Clio."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#SoftwareAdvice___4834463)

CG

Christopher G.

Law Office Administrator

> "Their Zapier integrations get triggered all the time when they shouldn’t be."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6000817)

JD

Joseph D.

Attorney

> "Integration with quickbooks and the ability to take credit card payments through PP helps make collections and billing work well..."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___4627799)

CG

Christopher G.

Law Office Administrator

> "The reporting system is broken, and has been for 2+ years."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6000817)

RS

Rich S.

Attorney

> "it is a good program to use for CRM and clients like it."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6612296)

BB

Barbara B.

Owner

> "I could not batch invoice. "

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6095215)

AC

Ashley C.

Paralegal

> "From the calendar to contacts, to matters to invoicing, this program has it all."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6201627)

TP

Tt P.

Managing Attorney

> "So although I enjoy the software overall, I find their customer support inadequate and it hinders my business that I still can't..."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___3154415)

Ulrich N.

Doctor

> "Easier to use, this software is the guarantee of efficient management of legal affairs and perfect organization of client tasks."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6016186)

AS

Aryn S.

attorney

> "Customer service is terrible. "

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#SoftwareAdvice___4899630)

DM

Derek M.

Partner

> "Very user-friendly software for our law firm. "

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6645119)

JG

Jane G.

Owner and Managing Attoreny

> "Sometimes I have issues when I run invoices and apply payments from contact for several matters."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2949514)

SB

Steve B.

Attorney

> "Data is easily merged into Word docs. "

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6225269)

KR

Kait R.

Executive Admin

> "The con's of this software is the cloud based aspect. If your wifi/the website is spotty its unusable."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2955028)

DM

Derek M.

Partner

> "Would highly recommend for law firm use."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6645119)

SB

Sarah B.

Paralegal

> "I feel there are a lack of useful reports to track certain aspects related to our clients or our cases."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2955181)

AG

Adam G.

Attorney

> "Easy to use on day 1."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6697699)

DW

Dawn W.

Member

> "It costs more monthly so why are they keeping my money for annual and billing me monthly? "

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#SoftwareAdvice___3299162)

JB

Jennifer B.

Principal

> "Easy to use and well priced compared to competitors."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6475000)

CP

Christopher P.

Attorney

> "First, there is no single backup system to backup and restore all your files with just a few clicks. While complete backup is..."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2400551)

VR

Verified Reviewer

Legal Assistant

> "Easy to use."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6593347)

JK

John K.

Legal Asst./Office manager

> "Technical Support and Correction of Problems - Discovered a serious problem with the partial payment of invoices that does not..."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#GetApp___2594303)

ED

Eureka D.

Bookkeeper

> "Practice Panther has been very user friendly since I first started using."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6718324)

IS

Iris S.

Associate Attorney

> "Overall it just looks like a legal software designed by some amateurs that just have no idea of what's CRM or legal work..."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___3081583)

JD

Jamilex D.

Paralegal

> "I liked how it had all the necessary features for personal injury cases"

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___4839424)

VR

Verified Reviewer

Managing Member

> "I thought it would be similar to Jotform, but it does not work that way at all. If I were in the Development department, that is..."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___3313123)

LS

Laura S.

Legal Assistant

> "I am new in the legal field, and this software has made my transition into this field smooth."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6260174)

DF

Danielle F.

Managing Partner

> "There have been a lot of glitches with the platform and things that don't work intuitively. But the most frustrating and..."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2305825)

SO

Steve O.

Owner

> "Excellent legal CRM, it has helped me time track and bill very easily"

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___5037583)

HA

Harold A.

Senior Partner

> "Rarely, there have been times when I wanted to create a report that the program was not able to generate and I would need to..."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2699561)

MF

Michael F.

Owner

> "The software is intuitive and when we need answers there is a library of how to videos and a very responsive customer service..."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___4635668)

GG

Graham G.

Attorney

> "I find some of the flat fee billing confusing but that's probably just because I haven't worked with it enough."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2965477)

JC

Jamie C.

Senior Paralegal

> "It is an easy to use software that makes client management and billing easier."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6000889)

BS

Barbara S.

Attorney

> "The templates are ridiculous!"

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___3615870)

ES

Eric S.

Owner

> "Billing and invoicing is so easy with PracticePanther, and its integration with Quickbooks makes it a valuable piece of software..."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___4627367)

CW

Christina W.

Paralegal

> "It was not state (NC) bar compliant so we had to get rid of it."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2968995)

KR

Kelly R.

Attorney

> "The program provides many useful features for a reasonable rate."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6210432)

DS

Dawn S.

Partner

> "The customer service is almost non existent and there seems to be constant turnover."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2947191)

PC

Paul C.

Attorney

> "Love the convenience of having access to file info at my fingertips all the time; live calendar available 24/7."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___4589495)

DD

David D.

Owner

> "Every firm has growing pains, so I was initially worried about acclimating new staff to PracticePanther."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___3192547)

EH

Emily H.

Associate Attorney

> "Practice Panther made the transition into tracking billable hours very easy, with options for adding in multiple entries at..."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2960580)

RM

Ryan M.

Intake Specialist

> "the automations and the workflow were not what our company needed."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___3091449)

FT

Farah T.

Shareholder

> "The invoicing and time tracking features on this software are my favorite. "

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___4589675)

DM

Dawn M.

Paralegal

> "Panther was not able to migrate over our documents from the old software, but rather we did a data dump to an external..."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2402482)

JC

Jamie C.

Senior Paralegal

> "I like the simplistic design/look of it and ease of use."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6000889)

GH

GREGORY H.

Managing Partner

> "Poor migration and spotty support. "

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2955049)

DD

David D.

Owner

> "We can easily set up payment plans that automatically pull funds from a credit card or bank account which means I don't have to..."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___3192547)

JJ

JG J.

Office Manager

> "It is great for simple billing tasks but customer support response time is lacking and the developer has limited the software to..."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2742680)

LB

Lauren B.

Owner

> "I have found it very simple to use, invite clients to use, and for staff to train and use."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6227190)

CP

Christopher P.

Attorney

> "I have not yet had to restore anything to Practice Panther but I am wary that a system that requires multiple steps could have..."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2400551)

TC

Timothy C.

Attorney

> "Ease of use and integration of one drive."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6270805)

DS

Dawn S.

Partner

> "The customer service is horrible and has gotten progressively worse over the years."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2947191)

RR

Ron R.

Managing Partner

> "The ease of sending new client intake forms, which can be filled out on any device regardless of having a PracticePanther..."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___3316043)

KB

Krystal B.

OWNER

> "I haven't had a chance to fully use all the features."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2955017)

Hossam M.

Commercial lawyer

> "Giving our clients greater transparency actually indicates that we will use generation to enhance our services."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___4384535)

TG

Tracy G.

CPA

> "Wasted hours trying to make it integrated with QuickBooks, only to have PP blame Quickbooks for PP inability to integrate."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2208001)

FT

Farah T.

Shareholder

> "Very easy to keep track of my time using the online and mobile timer. "

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___4589675)

PK

Priya K.

Associate

> "The billing is tedious."

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2965780)

SB

Steve B.

Attorney

> "Customer service is fast and responsive. "

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6225269)

HR

Hugh R.

managing partner

> "Clearly their developers didnt actually try out invoice review/edits for more than a few clients at a time. "

[See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2484972)

[View Reviews](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews/)

## User interface

4.23 (135)

4.66 (524)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Actionstep

44/50

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Redlining
-   AI Summarization
-   Alerts/Notifications
-   API
-   Appointment Management
-   Backup and Recovery
-   Billable Items Tracking
-   Billing & Invoicing
-   Billing Rate Management
-   Calendar Management
-   Case Law Research
-   Client Portal
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contact Management
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Deadline Management
-   Document Generation
-   Document Management
-   Document Templates
-   Email Management
-   Expense Tracking
-   Forms Management
-   Generative AI
-   Legal Case Management
-   Mobile Access
-   Payment Processing
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Time Tracking
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/139923/Actionstep/#features)

PracticePanther Legal Software

Top features

45/50

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Redlining
-   AI Summarization
-   Alerts/Notifications
-   API
-   Appointment Management
-   Backup and Recovery
-   Billable Items Tracking
-   Billing & Invoicing
-   Billing Rate Management
-   Calendar Management
-   Case Law Research
-   Client Portal
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contact Management
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Deadline Management
-   Document Generation
-   Document Management
-   Document Templates
-   Email Management
-   Expense Tracking
-   Forms Management
-   Generative AI
-   Legal Case Management
-   Mobile Access
-   Payment Processing
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Time Tracking
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#features)

### Recognition

Actionstep is recognized as a top-rated tool in 1 Capterra Shortlist reports

PracticePanther Legal Software is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Actionstep

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

PracticePanther Legal Software

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Actionstep

-   By Actionstep Software
-   Located in New Zealand
-   Founded in 2004

PracticePanther Legal Software

-   By Paradigm
-   Located in United States
-   Founded in 2006

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[PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/)[4.66 (524)](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews/)

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[PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/)[4.66 (524)](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews/)

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