# Compare Actionstep vs CARET Legal 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Actionstep and CARET Legal based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/139923-144573/Actionstep-vs-CARET-Legal

---

# Actionstep vs CARET Legal Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ActionstepCARET Legal2/4 selected

[Actionstep](https://www.capterra.com/p/139923/Actionstep/)[4.2 (135)](https://www.capterra.com/p/139923/Actionstep/reviews/)

[CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.4 (158)](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

[## Actionstep](https://www.capterra.com/p/139923/Actionstep/)[4.2 (135)](https://www.capterra.com/p/139923/Actionstep/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4.1

Ease of Use

3.9

Customer Service

3.9

Reviews Sentiment

MD

Based on [135 reviews](#user-reviews)

Positive

113

Neutral

13

Negative

9

[## CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.4 (158)](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [158 reviews](#user-reviews)

Positive

137

Neutral

9

Negative

12

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## Summary

* * *

Key features rated by users

Features selected based on 3,478 reviews from law practice management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Feature ratings

Legal Case Management

4.0

Billing & Invoicing

3.2

Time Tracking

3.6

Document Management

3.6

Trust Accounting

4.0

78%Fit

High performer

Feature ratings

Legal Case Management

4.3

Billing & Invoicing

4.0

Time Tracking

4.5

Document Management

4.1

Trust Accounting

4.2

User satisfaction

User satisfaction

4.2

User reviews[135](https://www.capterra.com/p/139923/Actionstep/reviews/)

Ease of use

3.9

Functionality

4.1

Value for money

3.9

Customer support

3.9

User satisfaction

4.4

User reviews[158](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Actionstep gives midsize law firms a single system that empowers every team—lawyers, administrative staff, and finance—to work efficiently and deliver better client service.

Best for

CARET Legal is designed for the evolving needs of small and mid-sized law firms and offers subscription packages to handle a variety of practice management needs.

## User reviews

Pros & cons

MD

Mike D.

Principal

> "It's been a good program for getting my legal practice up and running. As it has grown, I feel like their help department hasn't."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___7049635)

MD

Mike D.

Principal

> "The interface with Outlook is slightly clunky, which is a big con given how much email is used in today's day and age."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___7049635)

HJT

Himanshu Jasvantray T.

Solicitor

> "It is easy to use and very helpful as it can be accessed from anywhere as such where internet connection is available."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___6579756)

RV

Rebecca V.

Lawyer

> "Their Business model -- purchase the product, they give you 15 hrs free education, then once that is used up you get charged..."

[See full review](https://www.capterra.com/p/139923/Actionstep/#SoftwareAdvice___6359553)

RV

Rebecca V.

Lawyer

> "The concepts are perfect and functionality outstanding, IF YOU HAVE AN IT DEGREE AND 1000hrs to set it up."

[See full review](https://www.capterra.com/p/139923/Actionstep/#SoftwareAdvice___6359553)

SW

Spencer W.

Director

> "It seems entirely unsuitable for any level of law firm. Although we would have been forced to something better with our growth, the..."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___6052615)

JM

Jamie M.

Director

> "After hacking through the very long set up process (years) and very steep learning curve (we're lucky we're strong with IT)"

[See full review](https://www.capterra.com/p/139923/Actionstep/#GetApp___4994045)

LD

Lisa D.

Partner

> "Have not seen a remedy for this because AS just refers us to our own IT but we have filters and the bots are coming in through AS..."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___6023046)

LD

Lisa D.

Partner

> "The client management and task automation is incredibly helpful."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___6023046)

GD

Guy D.

Director

> "There is no way to download all emails in a matter, for example, to provide to a consultant for a taxation of costs, or when..."

[See full review](https://www.capterra.com/p/139923/Actionstep/#SoftwareAdvice___3778951)

DS

Deborah S.

Owner

> "Very easy to track my paralegal's work as well."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___6030767)

SW

Spencer W.

Director

> "I would not recommend this product, and regret the hassle of using it temporarily and having to change to a different provider."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___6052615)

Felix P.

Senior Administrator

> "I particularly like the amount of customization that is possible - as well as the regular product updates, which add interesting..."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___3481147)

SM

Sandy M.

Office Manager

> "They offer little support and constantly direct customer to hire expensive "consultants" to address issues that their support should..."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___4560583)

KZ

Krys Z.

Legal Assistant

> "The information is organized in such a way as to keep everyone on task, organized and successful in the day to day operations of the..."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___3482354)

SW

Spencer W.

Director

> "Increasing cost."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___6052615)

LB

Leslie B.

CEO/attorney

> "I've been very happy with it, get great customer service when I have a question, and do not know why everyone isn't using it."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___4699051)

JM

Jamie M.

Director

> "Hopelessly inadequate response."

[See full review](https://www.capterra.com/p/139923/Actionstep/#GetApp___4994045)

AR

Alison R.

Partner

> "The time recording and accounting were great to use."

[See full review](https://www.capterra.com/p/139923/Actionstep/#SoftwareAdvice___4816119)

PH

Peter H.

Office Manager

> "Unfortunately, the customer service is not up to par of that of our previous software, expect to receive a response from their..."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___3394113)

RD

Rebecca D.

Attorney

> "We are able to easily manage large volumes of cases and keep and associate multiple documents and document types with each file."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2308716)

DB

Dominic B.

Principal and Director

> "Support has been pretty poor at times."

[See full review](https://www.capterra.com/p/139923/Actionstep/#SoftwareAdvice___4871426)

AR

Alison R.

Partner

> "Was such a standout performer for a small firm."

[See full review](https://www.capterra.com/p/139923/Actionstep/#SoftwareAdvice___4816119)

SM

Sandy M.

Office Manager

> "Had we not invested so much already into this system, we would look for something else."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___4560583)

KZ

Krys Z.

Legal Assistant

> "Actionstep Webinars are efficient, effective, insightful and when paired with customer support, outstanding."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___3482354)

BC

Benard C.

Office Manager

> "It has the worst customer service."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___4682549)

PK

Paula K.

Lawyer

> "I have worked in a number of different law firms with a number of different software packages, and Actionstep is by far the best."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___3480666)

DK

Dan K.

Attorney / Owner

> "Search results are limited to 200, no matter how many contacts you have from that city, and you can only see 10 per page, and the..."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2315761)

KZ

Krys Z.

Legal Assistant

> "Overall the program and support adds to my ability to remain a step ahead in meeting client expectations."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___3482354)

PH

Peter H.

Office Manager

> "InfoTrack - One of the reasons we switched to AS and they don't actually integrate in US, even though their website states they do..."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___3394113)

KZ

Krys Z.

Legal Assistant

> "Actionstep's fields and layout are intuitive, data is easy to enter, monitor and track."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___3482354)

RD

Rebecca D.

Attorney

> "It is too easy to save a document to the wrong matter number. When reading portal chats, it scrolls to the bottom automatically..."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2308716)

AR

Alison R.

Partner

> "I recommended this product to other firms and spoke so highly of this software."

[See full review](https://www.capterra.com/p/139923/Actionstep/#SoftwareAdvice___4816119)

DK

Dan K.

Attorney / Owner

> "These are basic things a law office needs to do, and this software is a hindrance to getting work done because of its awful search..."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2315761)

BF

Bruce F.

Attorney

> "I have found that the combination of file management, ticklers, calendar and ability to operate across the law firm by our users was..."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2810598)

CC

Christopher C.

Director

> "There are no workable precedents in my field (conveyancing – I also pay $49 for the add on)."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2357699)

NM

Nigel M.

Lawyer

> "I have used the product extensively over the last 5 years and would happily recommend it as a platform for legal practice management"

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___3182601)

TS

Tyler S.

Owner

> "Wonky, outdated interface; poor email integration, and terrible customer support. "

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2809809)

PK

Paula K.

Lawyer

> "I like the ease of use and intuitive format of the software."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___3480666)

MM

Maricatherine M.

Paralegal

> "Integration in our firm was somewhat difficult only due to time constraints; nothing to do with the product itself."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2298884)

TE

Tammy E.

Paralegal

> "It was easy to integrate and allows all team members to access all information from anywhere with an internet connection. "

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2310618)

DK

Dan K.

Attorney / Owner

> "Searching for contacts by employer/place of work is impossible."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2315761)

JP

Jacob P.

Solicitor

> "Great interface."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___3480674)

AG

Andrew G.

Director

> "The techo people are not trained in real technical problems and use the excuse of putting something to the 'development' team."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2369760)

Daniel Danny R.

Principal Legal Director

> "The features and functionality built in to Actionstep are amazing."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2265032)

AG

Andrew G.

Director

> "Am on hold now for 25 minutes while I wait for someone with a small understanding to talk to me."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2369760)

MP

Melissa P.

Attorney/Member

> "It is all inclusive - with the exception of acouting"

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2309696)

AG

Andrew G.

Director

> "I cannot bill clients."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2369760)

DK

Dan K.

Attorney / Owner

> "We like that Actionstep seems to be trying to improve the product."

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2315761)

DK

Dan K.

Attorney / Owner

> "Search is terrible!"

[See full review](https://www.capterra.com/p/139923/Actionstep/#Capterra___2315761)

[View Reviews](https://www.capterra.com/p/139923/Actionstep/reviews/)

SM

Samantha M.

Paralegal

> "One of the standout features is its seamless integration of case management and accounting tools."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7124112)

Todd E.

Managing Partner

> "It is disappointing that a company serving the legal industry demonstrates such a lack of transparency and disregard for written..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7098199)

MD

Marissa D.

Accounting Manager

> "It has been an efficient way to organize all matter data with legal billing and has kept up current on billing."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7164888)

DD

Donna D.

Managing Partner

> "I do not like that it does not have the auto correction features that will automatically correct to capitalize the first letter of..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7071623)

SM

Samantha M.

Paralegal

> "From the moment we implemented it, we noticed a significant improvement in how efficiently we manage cases, billing, and client..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7124112)

JY

Jacob Y.

Shareholder

> "Occasional bugs after updates. When CARET pushes out new features, things occasionally break or slow down."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7047933)

SM

Samantha M.

Paralegal

> "It’s a powerful tool that has made a noticeable difference in our day to day operations, and I would highly recommend it to any firm..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7124112)

PW

PHILLIP W.

Attorney

> "The software is buggy and the company couldn't care less about improving the product."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7099160)

KR

Kayla R.

Office Manager and Paralegal

> "The platform keeps everything organized in one intuitive place, saves time through helpful automation, and makes billing simple."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7064897)

SB

Syretha B.

Firm Administrator

> "There are times when we experience random glitching, super-slow periods and downtime."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7039351)

SO

Susan O.

Office Manager

> "The software feels built with law firms in mind — practical features, logical layouts, and great support when we need it."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

VB

Vanessa B.

Office Manager

> "Sometimes it freezes up but not often. When this happens, I can either contact support or just close out and wait for a few minutes..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7050680)

MBP

Mary Beth P.

Paralegal

> "Billing was my biggest challenge and the time feature has been a life saver."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7173826)

DF

Daymaris F.

COO

> "Customer service is really bad, they don't have people with accounting knowledge in customer support that can help with all the..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___6678684)

VB

Vanessa B.

Office Manager

> "We can easily keep all of our matters in one place and can access them from any device which is very helpful."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7050680)

PW

PHILLIP W.

Attorney

> "The billing (Accounting) program is almost worthless."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7099160)

SM

Samantha M.

Paralegal

> "Having everything in one place has saved us countless hours and reduced the risk of errors."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7124112)

EG

Erin G.

Paralegal

> "Sometimes Caret glitches or is down and it is very incontinent."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7054124)

NM

Natalya M.

Chief Operating Officer

> "They always seem to be adding innovative new updates and features - although sometimes they don't have the best onboarding or have..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7055532)

NM

Natalya M.

Chief Operating Officer

> "They have an outsourced technical support team with which I've constantly encountered communication issues with."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7055532)

BS

BRITTON S.

Firm Administrator

> "We have many remote employees and knowing they can access in the office or on the road makes it very convenient."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7035412)

PW

PHILLIP W.

Attorney

> "Would NOT recommend using CARET, especially the accounting program."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7099160)

BS

BRITTON S.

Firm Administrator

> "I like that it is a web-based system that lets you access it wherever you are. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7035412)

CM

C M.

Owner

> "Turns out, they eliminated the plan I was on and doubled my annual charge! "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7060256)

JY

Jacob Y.

Shareholder

> "Their financial reporting is better than what I’ve seen with lighter practice management tools."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7047933)

JY

Jacob Y.

Shareholder

> "Compared to other platforms, the UI isn’t the most intuitive."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7047933)

KH

Kate H.

Bookkeeper

> "It is convenient both for accounting and for managing clients' legal cases."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7058788)

Todd E.

Managing Partner

> "Lots of employee turnover. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7098199)

SC

Sarah C.

Attorney

> "The dashboard is helpful and user friendly, and customer service is always responsive."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7170663)

Todd E.

Managing Partner

> "Poor management. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7098199)

SM

Samantha M.

Paralegal

> "Caret Legal has been a game-changer for our firm."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7124112)

JB

Jim B.

Attorney

> "I won't get in to the shortcomings of the software in too detail, but suffice it to say, the interface is very slow, the use of the..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#GetApp___4409309)

SO

Susan O.

Office Manager

> "Our Customer Success Manager has also been great — whenever we’ve had questions or issues, they’ve been quick to respond and resolve..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

LR

Lee R.

Attorney

> "Difficult to track and save emails which caused me to seek out a different product."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___6241464)

SO

Susan O.

Office Manager

> "Caret Legal saves us time and helps the office run smoothly."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

SC

Susan C.

Attorney

> "I use this only for billing, but two things could be improved: 1) there should be a field for phone number and email address along..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___3034788)

BR

Brooke R.

Personal Injury Paralegal

> "if you are used to using a computer, it is all very user friendly and didn't require a ton of videos to get the use of it down."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7070626)

VR

Verified Reviewer

Attorney/Owner

> "The system says that the client paid, but to actually put the money in your operating account, you again have to HAND WRITE (form..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#GetApp___4344121)

KR

Kayla R.

Office Manager and Paralegal

> "It’s efficient, reliable, and genuinely improves my day-to-day workflow."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7064897)

AF

Alex F.

Attorney

> "Customer service is useless and sends generic messages asking to perform various steps - none of which work."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871)

JY

Jacob Y.

Shareholder

> "I’d recommend it for mid-size firms that want automation and advanced reporting."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7047933)

VR

Verified Reviewer

Attorney/Owner

> "So many features that I took for granted in other programs as "standard" are just not functionalities in Zola. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#GetApp___4344121)

AY

Alisha Y.

Solicitor

> "We use the mobile function instead of desktop frequently as the layout is great."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___6651798)

AF

Alex F.

Attorney

> "Email on desktop software or mobile app has not been working for over a week! "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871)

SO

Susan O.

Office Manager

> "The platform is reliable, easy to navigate, and has noticeably improved our workflow."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

AF

Alex F.

Attorney

> "Overall, the program is very slow and takes time to perform most tasks. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871)

JS

Jesus S.

IT Admin and Administration

> "It’s reliable, easy to use, and meets our needs effectively, helping us stay organized and efficient."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7059365)

MW

Michael W.

Chief Legal Officer

> "Caret purchased Zola and the transition has not been optimal."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___4881830)

JH

Jennifer H.

Paralegal

> "We have no complaints and are always able to obtain help if we need it in a timely manner."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7048007)

AF

Alex F.

Attorney

> "They ruined a good practice management program."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871)

NM

Natalya M.

Chief Operating Officer

> "Our account manager is also amazing, and has been an advocate for us whenever we have encountered any issues."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7055532)

CW

Conner W.

Operations Manager

> "You can't customize the CRM/sales process stages or really anything about the CRM for that matter, so you have to brute force your..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___2871997)

SO

Susan O.

Office Manager

> "I’d definitely recommend it to other law firms looking to streamline their operations."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

AM

Andrew M.

Controller

> "I am desperate for a journal entry identifier. "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___3526659)

SO

Susan O.

Office Manager

> "It’s organized, intuitive, and easy for our whole team to use."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012)

KG

Katherine G.

Attorney

> "There is no ability to pop emails out in a separate window. When we have had an issue in the past, Zola has been fast to respond and..."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___2842072)

VB

Vanessa B.

Office Manager

> "I have been using Care for 6 years and I have found it to work very well for our firm."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7050680)

JA

Jennifer A.

Attorney - Solo

> "However, the program is a bit slow and clunky (I have a new laptop, so it's not the specs of the laptop). "

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___2869931)

AJ

Amy J.

Forensic Psychologist

> "Aside from customer service and calendaring issues, it has been amazing."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___6613826)

Michael G.

Managing Partner

> "We are spending less time to get bills out, and they are going out faster."

[See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___2841662)

[View Reviews](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

## User interface

4.23 (135)

[CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)

4.45 (158)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Actionstep

44/50

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Redlining
-   AI Summarization
-   Alerts/Notifications
-   API
-   Appointment Management
-   Backup and Recovery
-   Billable Items Tracking
-   Billing & Invoicing
-   Billing Rate Management
-   Calendar Management
-   Case Law Research
-   Client Portal
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contact Management
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Deadline Management
-   Document Generation
-   Document Management
-   Document Templates
-   Email Management
-   Expense Tracking
-   Forms Management
-   Generative AI
-   Legal Case Management
-   Mobile Access
-   Payment Processing
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Time Tracking
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/139923/Actionstep/#features)

CARET Legal

44/50

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Redlining
-   AI Summarization
-   Alerts/Notifications
-   API
-   Appointment Management
-   Backup and Recovery
-   Billable Items Tracking
-   Billing & Invoicing
-   Billing Rate Management
-   Calendar Management
-   Case Law Research
-   Client Portal
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contact Management
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Deadline Management
-   Document Generation
-   Document Management
-   Document Templates
-   Email Management
-   Expense Tracking
-   Forms Management
-   Generative AI
-   Legal Case Management
-   Mobile Access
-   Payment Processing
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Time Tracking
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/144573/CARET-Legal/#features)

### Recognition

Actionstep is recognized as a top-rated tool in 1 Capterra Shortlist reports

CARET Legal is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Actionstep

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

CARET Legal

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Actionstep

-   By Actionstep Software
-   Located in New Zealand
-   Founded in 2004

CARET Legal

-   By CARET
-   Located in United States
-   Founded in 1983

## Popular Comparisons

[Actionstep](https://www.capterra.com/p/139923/Actionstep/)[4.23 (135)](https://www.capterra.com/p/139923/Actionstep/reviews/)

vs

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[CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.45 (158)](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

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Contact vendor for pricing

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4.3

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4.4

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/115613-144573/MyCase-vs-CARET-Legal)

[Actionstep](https://www.capterra.com/p/139923/Actionstep/)[4.23 (135)](https://www.capterra.com/p/139923/Actionstep/reviews/)

vs

[Clio](https://www.capterra.com/p/105428/Clio/)[4.66 (1,738)](https://www.capterra.com/p/105428/Clio/reviews/)

Contact vendor for pricing

Price

$49/month

4.1

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4.5

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[View full comparison](https://www.capterra.com/compare/105428-139923/Clio-vs-Actionstep)

[CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.45 (158)](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

4.3

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4.2

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/144573-147413/CARET-Legal-vs-LEAP)

[Actionstep](https://www.capterra.com/p/139923/Actionstep/)[4.23 (135)](https://www.capterra.com/p/139923/Actionstep/reviews/)

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Contact vendor for pricing

Price

$49/month

4.1

Features

4.5

3.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/139923-140231/Actionstep-vs-PracticePanther-Legal-Software)

[CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.45 (158)](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

vs

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Contact vendor for pricing

Price

$49/month

4.3

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/133656-144573/Smokeball-vs-CARET-Legal)

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Price

$119/month

4.1

Features

4.4

3.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/18931-139923/CosmoLex-vs-Actionstep)

[CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.45 (158)](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

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4.3

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$119/month

4.3

Features

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4.5

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