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International associations and organizations of all sizes managing multi-day business events, including conferences, workshops, and activities.
Performing arts, comedy and improv, concerts and festivals, collegiate and academic, sports and events, museums, attractions and tours.
A great team, super friendly and helpful and a great user friendly product. Growing flexibility over time which is great.
The lack of full control over parts of the CMS is sometime as problem.
The team is super responsive and passionate about positively and meaningfully impacting the event planning and management space. This is especially true from the non-profit lens.
We can't customise all areas even with the design knowledge, e.g emails as we don't have access, so if a client requires this we the get charged.
I love how great their customer service has been. Sensitive content hidden] always respond right away and are super friendly with their assistance.
I miss the feature to individualize the event overview more as we need it.
What we value most is the time that we save thanks to the tools provided by IDLoom. In addition, we may create fresh, elegant and user friendly event management pages with minimum training of effort.
Language barrier at times, quite complex if you have a bigger event and want to use more features.
The ease of use for both administrators and ticket buyers is very helpful, and they have a very robust reporting system.
Usually the complaint is that they don’t know how to scroll down to put the tickets in the cart. That has literally been the only complaint and it happened about 10 times.
Affordable and able to take on small or large jobs, it's my go to ticketing solution for their technically advanced product, user friendliness, and brilliant customer support.
I've asked for added features and the turn around is typically less than a week. I know I'm not asking for anything crazy, but I have trouble even responding to an email that fast.
The team at VBO is responsive and great, the software is excellent on the user end, and getting better on the back end (reports and all) Tons of potential here and some excellent innovation.
Most problems have been completely dealt with within the hour.
We are absolutely enjoying VBO. This is my 3rd software since becoming a Ticket Office manager, and this is by far the best software I've had the pleasure of using.
Setting up one-off shows and shows that run continuously is much more of a burden to maintain.
Prioritize real-user-identified key features according to your needs to find your best fit.
idloom
Top FeaturesVBO Tickets
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