webexpenses vs Gorilla Expense: Which is a better fit?

The app version is good and maintains good functionality. The layout of the system is user friendly.

The only drawback so far has been the unreliability of the app. It sometimes crashes and a few employees within the company have reported that the receipts they uploaded on the app have been lost.

Maddie M

System Administrator

Excellent customer service, simple to use, and we have a number of approval sets ups and cost centers that are pretty complex. The team did an excellent job of assisting with the setup.

FYI - after I experienced your tool and formed my opinion, I asked around a couple of nearby users what they thought. They find the tool awful too.

Excellent - highly recommend for frequent users. Very efficient process, excellent interfaces and integration with other tools like outlook and organisational finance team.

Need to flick around screens too much. Attachment steps are awful, clunky, unnecessarily complex.

Brilliant reporting software, very friendly and helpful staff, allows us as a company to run successful reports from the system to help us with month end tasks, budgeting tasks, forecasting tasks etc.

I think the main view of the individual claims is a little confusing as lots of information all at once on one screen.

Gorilla is a great system for balancing receipts with expenses. The reporting is very good and really helped to make sure I was budgeting correctly.

You have to create a test or fake expense in order to see what your remaining balance is.

I like that you can use your camera to take pictures of receipts and add them to your expenses. It is also nice that Gorilla can calculate the mileage for trips between buildings.

Sometimes picture is blurry on app but not in camera roll or on computer. Then I need to resubmit.

Easy views are helpful especially for not tech co worker. Very easy to get started and customer service is great fast response.

Some parts of the software relied on my company to input. With their workload, it was difficult to know if they’ve done the work or not.

Good, I used to claim certain expenses that my company allows us, Experience is good overall.

Once my app was not working well but that was temporary.