# Compare Gorilla Expense vs FreshBooks 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Gorilla Expense and FreshBooks based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/140010-142390/Gorilla-Expense-vs-FreshBooks

---

# Gorilla Expense vs FreshBooks Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Gorilla ExpenseFreshBooks2/4 selected

[Gorilla Expense](https://www.capterra.com/p/140010/Gorilla-Expense/)[4.7 (176)](https://www.capterra.com/p/140010/Gorilla-Expense/reviews/)

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.5 (4,506)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

[## Gorilla Expense](https://www.capterra.com/p/140010/Gorilla-Expense/)[4.7 (176)](https://www.capterra.com/p/140010/Gorilla-Expense/reviews/)

Starting Price

$1750.00one time

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.4

Customer Service

4.7

Reviews Sentiment

Based on [176 reviews](#user-reviews)

Positive

168

Neutral

7

Negative

1

[## FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.5 (4,506)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

Starting Price

$21.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [4,506 reviews](#user-reviews)

Positive

4,143

Neutral

281

Negative

82

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Highest Rated

### Zoho Expense

4.6 (1,186)

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$3.00

Per User,Per Month

Free Trial

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User rating

97%

of reviewers  
rated it above 4 stars

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## Summary

* * *

Key features rated by users

Features selected based on 10,217 reviews from expense report software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

63%Fit

Missing features

Not enough reviews

Feature ratings

Expense Tracking

4.7

Receipt Management

4.7

Expense Claims

\--

Invoice Management

NA

Mobile Receipt Upload

4.6

81%Fit

High performer

Feature ratings

Expense Tracking

4.5

Receipt Management

4.6

Expense Claims

4.4

Invoice Management

4.6

Mobile Receipt Upload

4.5

User satisfaction

User satisfaction

4.7

User reviews[176](https://www.capterra.com/p/140010/Gorilla-Expense/reviews/)

Ease of use

4.4

Functionality

4.6

Value for money

4.7

Customer support

4.7

User satisfaction

4.5

User reviews[4,506](https://www.capterra.com/p/142390/FreshBooks/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

$1750Flat Rate, One Time

-   Free version
-   Free trial

Price starts from

$21Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Companies of all sizes ranging from SMEs to large global enterprises that need robust integration and visibility into their T&E spend.

Best for

FreshBooks is cloud based accounting designed to help small businesses in information technology, legal, creative, marketing and construction, among other sectors.

## User reviews

Pros & cons

DS

Dakota S.

Personal Assistant

> "What I like most about this software is that you are able to upload receipts to the drafts and easily upload..."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___4518791)

CT

Carol T.

Senior Auditor

> "The only thing I don't like is when you use the same code, when you copy a previous code you must still scroll..."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___3109470)

Maddie T.

System Administrator

> "With the help of Gorilla Expense, I was able to keep track of all of my company spending in one place."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___3528428)

LL

Lauren L.

Speech Pathologist

> "Not entering information the way it was supposed to be has cost me a couple hundred since my reimbursements..."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___3229090)

LC

Lauren C.

CRM Manager

> "This has been an instrumental app for our employees and made it even more efficient for our A/P to process..."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___3104135)

LH

Laura H.

accounting supervisor

> "The slowdown of having to wait for a screen to catch up once saved button is hit is a bit frustrating."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___3104261)

Maddie T.

System Administrator

> "When it comes to cost reimbursement, GorillaExpense is a breeze to work with."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___3528428)

LH

Laura H.

accounting supervisor

> "Transitions between screens tend to be very slow when saving transaction info."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___3104261)

DLS

Dena-Lee S.

Accounting Manager

> "We have created better efficiencies with our Manager's approving expenditure reports, efficiencies in the..."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___2413552)

BD

Bin D.

school psychologist

> "It usually took an hour or longer for me to file the application for reimbursement because the receipt I..."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___2414258)

MN

Mini N.

SLP

> "It's a good tool for employers to track employee reimbursements and pay them accurately."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___3104278)

DG

Deanna G.

Speech language pathologist

> "I had added all of my reimbursement forms to the site and expected someone to review them and it took weeks..."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___2415696)

LL

Lauren L.

Speech Pathologist

> "Overall, I think this system serves its purpose but could be more user-friendly in the layout and with..."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___3229090)

Maddie T.

System Administrator

> "The learning curve has been really low."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___3528428)

MB

Mark B.

Coach

> "This saved time and effort on an international trip, providing robust accountability for money spent while..."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___2413589)

AG

Adam G.

Trader

> "Can be confusing at first, they make attaching items to confusing."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___3104268)

CH

Caleb H.

HR Specialist

> "Employee Spending is easily solved with this software."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___3104259)

LL

Lauren L.

Speech Pathologist

> "It is hard to figure out initially and can be hard to remember when you rarely use the system, like me."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___3229090)

WO

Wladimir O.

JMG Specialist

> "I am not a fan of reading instructions, so when I first switch to this new platform I browsed the platform,..."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___2414119)

BH

Brenda H.

ACCOUNTS PAYABLE

> "There were several glitches and unable to proceed. "

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___3106353)

Michelle A.

Speech Pathologist

> "The system makes it quick and effortless for me to request and receive a reimbursement from my company."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___2413778)

DB

Dori B.

School psychologist

> "It was hard to keep track of my expenses."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___3104557)

SV

Samantha V.

Safety/Quality Coordinator

> "It was easy to get my expenses into accounting with all the info required. Plus I was able to track how much I..."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___2413673)

JP

Jennifer P.

Occupational therapist

> "The gorilla mat is heavy and could be hard to carry."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___3105539)

PY

Prafful Y.

SLP

> "Gorilla expense is quick and easy way to submit and get paid."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___3104164)

LH

Lisa H.

slp

> "it's confusing, and it has too many steps to do simple tasks."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___3104175)

AN

Ashley N.

Client services manager

> "Easy to use software to complete expenses in a few easy steps."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___3104185)

VR

Verified Reviewer

Speech-Language Pathologist

> "I don't like having to click so many buttons."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___3104119)

JP

Jennifer P.

Occupational therapist

> "It does not rip or tear and is very durable."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___3105539)

MS

Melinda S.

Certified School Nurse

> "The proof of receipt is not user friendly"

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___3104484)

JM

Jackie M.

Underwriting Manager, Commercial Services

> "Easy to use by app. and keep records of expenses"

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___3104132)

SM

Sean M.

Risk

> "The biggest con is the lack of a strong FAQ and info on how to use the product. "

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___2413814)

JG

Jaimee G.

ops

> "easy to use and submit receipts with the app"

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___3104126)

HB

Hauns B.

Master Specialist

> "Having to watch a 30 minute video about how to use it was the first drawback."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___2413664)

TH

Trevor H.

Speech Language Pathologist

> "It is also nice that Gorilla can calculate the mileage for trips between buildings."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___2413972)

BJ

Brad J.

Director of Government Relations

> "Editing of expenses is slightly laborious."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___2413607)

GM

Gianna M.

Occupational Therapist

> "I was able to efficiently gather all of the information needed and submit my expenses without any issues."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___2414166)

SM

Sean M.

Risk

> "I found the online help lacking and not as descriptive as I would like. "

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___2413814)

SC

Stephanie C.

Speech-Language Pathologist

> "Easy to use features, upload documents, quick turn around."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___3104293)

RS

Rachel S.

SLP

> "Application and website are not cohesive"

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___2413632)

VA

Vilija A.

Speech Therapist

> "I like that you can have the app and upload receipts via pictures"

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___2413732)

HB

Hauns B.

Master Specialist

> "Overall it's not worth the time or frustration level to get the reimbursement."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___2413664)

MA

Michael A.

Operations Director

> "Very user friendly and quick as I snap pictures of my receipts and upload them from my phone throughout the..."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___2413637)

JP

Joe P.

Business Systems Manager

> "I ended up just always manually adding receipts"

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___2413568)

Catherine H.

Analyst

> "It helps departments communicate and takes ambiguity out of the process."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___2223629)

BD

Bin D.

school psychologist

> "The instruction was not helpful either."

[See full review](https://www.capterra.com/p/140010/Gorilla-Expense/#Capterra___2414258)

[View Reviews](https://www.capterra.com/p/140010/Gorilla-Expense/reviews/)

LS

Leslie S.

Co-Owner

> "I love the hourly time tracking tool for creatives or anyone doing hourly service based work, I also appreciate the robust reporting tools."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7113513)

HL

Hikmet L.

Medical Assistance Specialist

> "Occasionally the version has been changed to add or remove some important features without notice, and occasionally the mobile app fails to upload..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7087535)

JM

Jaime M.

Outside Sales

> "FreshBooks has been a key product in our business helping us to manage our finances from sending our invoices for collecting payments to budgeting and..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6843358)

VR

Verified Reviewer

Senior Software Development Engineer

> "It was a 50 and 50 where we saved time and money, we could follow up on an effective timeline where in general we could have details of how much we spent..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6289387)

Bridget W.

Marketing Consultant

> "Accounting systems like FreshBooks allow you to be paid online, faster, and it helps your business look professional -- from branded proposals..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343)

EJ

Eric J.

Consultant

> "A monthly fee in addition to a high credit card processing fee is a lot to stomach unless you need a lot of the ancillary features that FreshBooks offers."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6824738)

VR

Verified Reviewer

consultant

> "The streamlined invoicing and expense tracking features were lifesavers, freeing up time and helping me keep my finances organized. Plus, being able to..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6268371)

MF

Megan F.

Owner

> "I dont like that with credit card payments, I cant break them down individually and record all the transactions that make up that monthly payment"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6835526)

FN

Faith N.

Head of Accounts

> "The platform's navigation is straightforward, with clearly labeled menus and intuitive workflows that guide users through tasks such as creating..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6568895)

VR

Verified Reviewer

owner

> "I also am unsuccessful in getting my frequent purchases to get expensed to the same categories and companies each month."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7119285)

JM

Joao M.

Spinning Instructor

> "It allows us to track our cash flow which allows us to get useful financial insights that we need to maintain a healthy financial situation."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6477739)

EMA

EVA M. A.

Member

> "It hindered rather than helped my business operations, causing unnecessary stress and frustration. Despite my efforts to make it work, the software's..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6262563)

IK

Ibrahim K.

Grants Writer

> "FreshBooks allocates an extended range of online accounting features and has a mobile application that makes it easy to carry out repetitive accounting..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6440675)

TE

Timothy E.

Owner

> "The weirdest thing is an accounting program that wont show you a bank register. How can you SEE what is going on without a register."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6433272)

PE

Princess E.

Customer adviser

> "it offers robust set of features for small businesses and freelancers, particular excelling in invoicing, time tracking."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6408138)

DG

Derek G.

Owner

> "I found the inventory management features a bit limited for large-usage"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6764036)

AA

Amir A.

Administrative

> "FreshBooks offers an intuitive interface, robust invoicing capabilities, and seamless time-tracking features, making it ideal for freelancers and small..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6570951)

PL

Phillip L.

Director of Marketing

> "The easiest way to generate invoice for billable hours is through the time tracker which is annoying."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6560551)

SS

Sampath S.

Web designer

> "We can easily maintain financial records and it has a automated features like expense tracking, recurring invoices which is really time saver as well as..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6422384)

MHE

Michael Herbert E.

Furniture Salesperson

> "the reporting features are a bit limited, so it might not have all the insights you need if you are looking for something more detailed"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6686082)

SM

Stephen M.

Managing Director

> "Additionally it integrates with payment gateways such as PayPal which allow us to accept credit card payments directly within the FreshBooks."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6511740)

SM

Sean M.

Marketing and operations coordinator

> "I wouldn't recommend for small businesses that don't have their data in multiple places"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391)

CC

Crystal C.

Boss

> "It’s intuitive user interface, first rate customer service, and extensive accounting capabilities designed specifically for freelancers and small..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6504643)

ZZ

Zandalee Z.

Senior Analyst Programmer

> "FreshBooks Invoicing App on my iOS has limited features compared to cloud apps."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6493051)

VR

Verified Reviewer

Operations manager

> "It simplifies time tracking, expense management, and financial reporting, making it ideal for small businesses and freelancers."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6360186)

SH

Samir H.

Insurance Claims Specialist

> "The feature to track billing sometimes lags and is slow and definitely needs improvement."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6335269)

SM

Stephen M.

Managing Director

> "It has also provided us with an affordable and flexible solution that has streamlined regular billing, improved cash flow and simplified payment..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6511740)

RL

Ronald L.

Owner

> "The worst issue has been since day one, they cannot seem to permanently fix issues importing my bank account."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6406423)

JM

Joao M.

Spinning Instructor

> "FreshBooks has user-friendly invoice generator tool that allows us to create personalized invoices for clients."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6477739)

SM

Sean M.

Marketing and operations coordinator

> "They shut my account down and didn't explain why and started ignoring my emails."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391)

Zulma Q.

Corporate Credit Risk Analyst

> "Through the software, I can design visually pleasing credit risk reports in which complicated data can be communicated effectively across management."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531494)

IK

Ibrahim K.

Grants Writer

> "I slightly dislike that FreshBooks has unlimited features on mobile app compared to cloud solution."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6440675)

AK

Alexander K.

Counsellor

> "FreshBooks helps me save a lot of time every day and allows me to do my bookkeeping much more efficiently than I had been previously. "

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6527459)

JA

Joana A.

Disc jockey

> "It's relatively expensive compared to some other accounting software options, especially for businesses with multiple users or complex needs."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6352778)

Bridget W.

Marketing Consultant

> "Sending out professional invoices and statements instead of Excel sheets or Google Docs sends the right message to your clients."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343)

NE

Noel E.

Computer Specialist

> "Limited features: Some users have reported that FreshBooks lacks some of the advanced accounting features found in more comprehensive accounting..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4777893)

LW

Lars W.

Sales and Strategic Partnership VP

> "It has made it easy for us to manage our cash flow and to streamline our financial operations like budgeting and invoicing."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6450552)

PE

Princess E.

Customer adviser

> "the price is high , expensive, limited inventory management, project management limitations"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6408138)

MA

Mujeezah A.

Personal Assistant

> "Unlike other 'Big names'accounting softwares, FreshBooks is very user friendly and fun!It meets all our needs for we can easily track our income,..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6389083)

Thomas R.

MGR Technical Training

> "The only thing I haven't liked so far is the limited functionality for larger companies."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6439808)

KB

Khaoula B.

Accounts Manager

> "It also supports mobile apps where one can manage billing on the go."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6862823)

Alex G.

Director Of Business Development

> "The drag-and-drop feature does not work efficiently."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6485105)

Rachid K.

Sales executive

> "Freshbooks is a software that it helps to make the best accounting software designed for freelancers and small business."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6548321)

Patricia P.

Owner

> "I have demanded a full refund of my money and 60 days to extract all data off their site. If my business is to survive, I need to hire an accountant..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6073831)

IB

India B.

Solicitor Apprentice

> "FreshBooks has really helped us to transfer our timesheets data to invoices and we can quickly receive our payments."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6480391)

ML

Matt L.

Owner

> "Additionally, I’ve experienced minor delays in customer support response times."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002)

ML

Matt L.

Owner

> "The mobile app is also well-designed, allowing me to manage invoices and expenses on the go."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002)

VR

Verified Reviewer

Executive Director

> "Was not robust enough for my business accounting."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6584529)

AC

Abigail C.

Crochet

> "The reports are clear, and it works well on both computers and phones."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7036868)

Stephen M.

F. B reviews

> "Customization options for reports and advanced analytics may be less comprehensive compared to specialized accounting software.3."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4811707)

BY

Ben Y.

Profit Center Manager

> "I have been using FreshBooks on a daily basis to run financial operations in our store and the experience has been beyond doubt the best i had hoped for."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6809228)

AM

Abbey M.

Financial Specialist

> "What I dislike about FreshBooks is the limitation in terms of invoice template customization. "

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6083025)

AK

Andros K.

Account Manager

> "FreshBooks is a great solution for small businesses seeking easy invoicing and expense management, though more advanced features and competitive pricing..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6586145)

RPH

Rajitha Priyankara H.

Engineer

> "The program includes few choices for customization, which could not be sufficient for companies who need more adaptability."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4754214)

BH

Bahaa H.

Planning Manager

> "For online payments, Freshbooks is our number one solution, with it's excellent features it does exactly what it's supposed to do."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6766400)

MS

Mohammed S.

Owner

> "Only downsides I have is that for the price I am paying, 50 active clients is not enough (I keep having to archive clients). "

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5035859)

OL

Oliver L.

VP of Business Development

> "Overall the experience is great, we can manage our cashflow and send invoices to our clients with ease."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6795815)

SS

Swati S.

Freelancer

> "While FreshBooks is a useful accounting software for managing your business finances, its pricing may not be reasonable for some users."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4779721)

CS

Christina S.

Area Director of Sales

> "FreshBooks has been a key tool to helping us utilize our financial resources efficiently by helping us track our expenses."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6629145)

RR

Robyn R.

Owner

> "It is a little costly for a small business"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531413)

MSR

Md Sazedur R.

CEO

> "The platform is user-friendly and offers integrations with other tools, making it easy to manage various aspects of a business from one place."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6476827)

VR

Verified Reviewer

Principal

> "My rep hasn’t responded to me in 2 weeks, despite their own encouragement that I reduce my subscription level at the end of my discounted trial period."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6107024)

Bridget W.

Marketing Consultant

> "It also allows you to send professional quotes."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343)

TE

Timothy E.

Owner

> "Bank feeds are not your friend."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6433272)

Adelia D M.

Senior Field Service Engineer

> "It has high-end security tools that ensure total safety of our sensitive financial data."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6634501)

IS

Ilya S.

ceo

> "In my experience, this platform is a woefully inadequate solution, only suitable for the tiniest of businesses that exclusively offer services."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4979855)

LW

Lars W.

Sales and Strategic Partnership VP

> "It has very powerful data security functions that keeps our financial data very safe and confidential."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6450552)

PU

Paulrogert U.

na

> "They ran my cc on the weekend and suspended my account on the weekend, but they are not open on the weekends, and can't talk to anyone. "

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___4795802)

JO

John O.

Finance Officer

> "Invoicing, billing and general ledger are some of the tools which I like most on FreshBooks."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6662815)

MG

Maciej G.

Co-founder & Marketing Director

> "The only downside to FreshBooks is that it can be difficult to set up and configure, especially for those unfamiliar with accounting software."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4767891)

AK

Andros K.

Account Manager

> "I especially appreciate the automated payment reminders and the ability to accept online payments easily."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6586145)

VR

Verified Reviewer

CEO

> "The fact that FreshBooks charges extra to incorporate credit card charging for repetitive invoicing"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4890520)

JM

Joao M.

Spinning Instructor

> "It also makes it so easy to generate customized invoices to collect monthly payments from our clients."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6477739)

VR

Verified Reviewer

Podcast Manager

> "So if you’re looking to have lots of clients or very detailed accounting reports, it may not be the right choice for you."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6014749)

HW

Hilary W.

Owner Operator

> "When I first got the program it was very inexpensive and the main thing I liked was my accountant could access all of my stuff."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6811703)

SM

Sean M.

Marketing and operations coordinator

> "Customer support is horrible."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391)

Adelia D M.

Senior Field Service Engineer

> "FreshBooks swift integration and compatibility with our other project management products makes budgeting for our projects very easy."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6634501)

BA

Bryan A.

CEO

> "Some advanced accounting features such as inventory management or fixed asset tracking are missing from the platform. While FreshBooks provides a range..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4662540)

EJ

Eric J.

Consultant

> "I liked how easy it was to send proposals, convert them to estimates or invoices, and schedule payments."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6824738)

GM

Gauravi M.

Learning Designer

> "Pricing structure can become expensive eventually for our team as the number of users in a team grows."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4963169)

[View Reviews](https://www.capterra.com/p/142390/FreshBooks/reviews/)

## User interface

[Gorilla Expense](https://www.capterra.com/p/140010/Gorilla-Expense/)

4.69 (176)

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)

4.48 (4,506)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Accounting Integration

150

Important

Activity Dashboard

120

Important

Gorilla Expense

Top features

33/42

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   API
-   Approval Process Control
-   Audit Trail
-   Automated Receipt Matching
-   Billable & Non-Billable Hours
-   Budgeting/Forecasting
-   Categorization/Grouping
-   Compliance Management
-   Corporate Card
-   Credit Card Management
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Duplicate Detection
-   Electronic Payments
-   Expense Claims
-   Expense Tracking
-   Financial Analysis
-   Generative AI
-   Invoice Management
-   Mileage Tracking
-   Mobile Access
-   Mobile Receipt Upload
-   Multi-Currency
-   Optical Character Recognition
-   Policy Management
-   Real-Time Notifications
-   Real-Time Updates
-   Receipt Management
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Secure Data Storage
-   Single Sign On
-   Spend Control
-   Third-Party Integrations
-   Timesheet Management
-   Workflow Management

[See all features](https://www.capterra.com/p/140010/Gorilla-Expense/#features)

FreshBooks

19/42

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   API
-   Approval Process Control
-   Audit Trail
-   Automated Receipt Matching
-   Billable & Non-Billable Hours
-   Budgeting/Forecasting
-   Categorization/Grouping
-   Compliance Management
-   Corporate Card
-   Credit Card Management
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Duplicate Detection
-   Electronic Payments
-   Expense Claims
-   Expense Tracking
-   Financial Analysis
-   Generative AI
-   Invoice Management
-   Mileage Tracking
-   Mobile Access
-   Mobile Receipt Upload
-   Multi-Currency
-   Optical Character Recognition
-   Policy Management
-   Real-Time Notifications
-   Real-Time Updates
-   Receipt Management
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Secure Data Storage
-   Single Sign On
-   Spend Control
-   Third-Party Integrations
-   Timesheet Management
-   Workflow Management

[See all features](https://www.capterra.com/p/142390/FreshBooks/#features)

### Recognition

No recognitions have been awarded to Gorilla Expense

No recognitions have been awarded to FreshBooks

### Deployment & support

Gorilla Expense

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

FreshBooks

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Gorilla Expense

-   By Gorilla Expense
-   Located in United States
-   Founded in 2009

FreshBooks

-   By FreshBooks
-   Located in Canada
-   Founded in 2004

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[Gorilla Expense](https://www.capterra.com/p/140010/Gorilla-Expense/)[4.69 (176)](https://www.capterra.com/p/140010/Gorilla-Expense/reviews/)

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$21/month

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4.3

Features

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4.6

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4.3

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4.5

Ease of Use

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