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Everyday business users.
Small and medium sized businesses and enterprises who are looking to dig deep into their data, looking for powerful data visualization at an affordable price.
I love how user friendly this is as you can customize the software to your liking and understanding and things are easily accessible.
Search options can be painful with some required values for my job. Attachments of critical information can be lost if a lot of time has passed since opening a case/report.
We can notice that Salesforce is improving Einstein Analytics continuously in their releases. AI in Einstein analytics is simply superb and easy to adopt.
Time taken to load each page snd lack of abundant categories to drill down into.
It's an amazing platform to bring all of your Salesforce data together in one place and see a truly holistic view of the things that matter. The end user experience is great.
Admin/development work can be very cumbersome and difficult.
Product is easy to use and has the option for a lot of different functionality. Reports are helpful and the chatter function is great to have as a cross-check feature.
The droid phone ap is extremely difficult to use.
Can be integrated with many popular services like google, dropbox. It also has a good documentation.
Triggering a Fee for service to set up. No training exists online or in documentation.
Best pricing, customer support and ease of use of any BI visualization tool out there. I can't say enough about the customer support, just great people to work with.
We had lots of questions as it was set up - the turnaround from customer service was sub-par unfortunately.
Thousands of data points at your fingertips. This tool has been very helpful, and teams seem to regularly adopt this to avoid manually looking up multiple data sources.
Would recommend to any small to midsize business.
Prioritize real-user-identified key features according to your needs to find your best fit.
CRM Analytics
Top FeaturesSlemma
CRM Analytics
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