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CRM Analytics vs SAP Lumira: Which is a better fit?

Updated on February 9th, 2025
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Summary
Key features rated by users
Features selected based on 2,735 reviews from Business Intelligence users.
% Fit
Not enough reviews
Feature ratings
Reporting/Analytics
4.6
Multiple Data Sources
5.0
Dashboard Creation
4.5
Data Visualization
4.4
Dashboard
4.5
% Fit
Missing features
Not enough reviews
Feature ratings
Reporting/Analytics
--
Multiple Data Sources
NA
Dashboard Creation
NA
Data Visualization
NA
Dashboard
3.0
User satisfaction
4.3
User reviews79
Ease of use
4.1
Functionality
4.2
Value for money
4.2
Customer support
4.1
4.1
User reviews29
Ease of use
3.8
Functionality
3.9
Value for money
3.9
Customer support
3.5
Price starts from
/user
Yearly subscription
Free version
Free trial
One-time payment
Free version
Free trial
Best for

Everyday business users.

Business analysts and decision makers from small businesses all the way to the world's most renowned companies.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
No screenshots provided by vendor
173258
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Ad hoc Query
388
Important

CRM Analytics

Top Features
37/50
  • Ad hoc Query
  • Customizable Reports
  • Data Extraction
  • Data Mining
  • Data Synchronization
  • Data Transformation
  • Interactive Reports
  • Mobile Access
  • Natural Language Processing
  • Real-Time Monitoring
  • Real-Time Reporting
  • Role-Based Permissions
  • Text Analysis
  • Access Controls/Permissions
  • Ad hoc Reporting
  • Alerts/Notifications
  • API
  • Benchmarking
  • Collaboration Tools
  • Customizable Branding
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Blending
  • Data Connectors
  • Data Import/Export
  • Data Mapping
  • Data Visualization
  • Drag & Drop
  • Forecasting
  • Key Performance Indicators
  • Metadata Management
  • Multiple Data Sources
  • OLAP
  • Performance Metrics
  • Predictive Analytics
  • Profitability Analysis
  • Publishing/Sharing
  • Real-Time Analytics
  • Real-Time Data
  • Reporting/Analytics
  • Scorecards
  • Search/Filter
  • Self Service Data Preparation
  • Strategic Planning
  • Third-Party Integrations
  • Trend Analysis
  • Trend/Problem Indicators
  • Visual Analytics
  • Widgets
See All features
Hide Business Intelligence Software Features -

SAP Lumira

15/50
Show Business Intelligence Software Features +

CRM Analytics

--

SAP Lumira

--

CRM Analytics
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SAP Lumira
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
CRM Analytics
  • By Salesforce
  • Located in United States
  • Founded in 2003
SAP Lumira
  • By SAP
  • Located in Germany
  • Founded in 1999
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