# Compare Pabau vs Noterro 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Pabau and Noterro based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/140062-164994/Pabau-CRM-vs-SOAP-Vault --- # Pabau vs Noterro Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PabauNoterro2/4 selected [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.7 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) [Noterro](https://www.capterra.com/p/164994/SOAP-Vault/)[4.8 (626)](https://www.capterra.com/p/164994/SOAP-Vault/reviews/) [## Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.7 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting Price $59.00/month Value-for-Money 4.4 Functionality 4.6 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment Based on [633 reviews](#user-reviews) Positive 590 Neutral 22 Negative 21 [## Noterro](https://www.capterra.com/p/164994/SOAP-Vault/)[4.8 (626)](https://www.capterra.com/p/164994/SOAP-Vault/reviews/) Starting Price $30.00/month Value-for-Money 4.8 Functionality 4.5 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment CS MB Based on [626 reviews](#user-reviews) Positive 614 Neutral 9 Negative 3 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,626 reviews from medical practice management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 84%Fit Feature ratings HIPAA Compliant 4.7 Charting 4.3 Patient Records Management 4.6 Practice Management 4.5 Appointment Management 4.7 86%Fit High performer Feature ratings HIPAA Compliant 4.9 Charting 4.6 Patient Records Management 4.8 Practice Management 4.8 Appointment Management 4.8 User satisfaction User satisfaction 4.7 User reviews[633](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Ease of use 4.4 Functionality 4.6 Value for money 4.4 Customer support 4.6 User satisfaction 4.8 User reviews[626](https://www.capterra.com/p/164994/SOAP-Vault/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.8 Customer support 4.8 Price starts from Price starts from $59Flat Rate, Per Month - Free version - Free trial Price starts from $30Flat Rate, Per Month - Free version - Free trial Best for Best for Trusted by 3,500+ medical-led practices, from solo providers to multi-location groups delivering private healthcare, dermatology, wellness, and aesthetic medicine. Best for A clinic app designed for health practitioners who value their time, enjoy flexibility in their software and appreciate design quality. ## User reviews Pros & cons SS Sushant S. Supervisor > "What stands out for me is how it supports training new staff. Once templates and workflows are set up, it gives a clear structure for how things..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7146271) ER Elsa R. Owner > "The only downside is the e-prescription feature—I wish it could send prescriptions electronically to the pharmacy instead of via fax or email,..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7025714) NF Nicole F. Pre-Registration Pharmacy Technician > "It has made a clear difference in how organised and efficient the clinic feels day to day. Once everything is set up properly, it really..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7148284) MO Michael O. Cosmetic Physician > "Investigations are not very developed yet in terms of export of tests / import of results, not much for imaging, and no inbuilt scoring system..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6313493) MB Michael B. Registered Nurse > "I can tailor treatment notes, forms, and workflows to match exactly how our clinic practices, which helps keep our documentation consistent and..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046880) KB Karlyne B. OWNER > "Some features aren’t as intuitive as they could be, which can slow things down when you’re getting started." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786) LS Luisa S. Aesthetic Nurse Practitioner > "What I like most about Pabau is how seamlessly it integrates every aspect of my clinic into one system, client records, scheduling, consent..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7026437) Karen H. Aesthetic Nurse > "Setting up forms and services very long winded and complicated at times." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7097111) MD Monica D. Nurse > "They help me utilise all the tools available in Pabau effectively, which has significantly improved my clinic's operations and helped generate..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6816345) VR Verified Reviewer Owner and Medical director > "It's not useful for Medical services like GP clinics as it's not linked to online pharmacies and labs." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7033383) SA Syeda A. Director > "All-in-one functionality: Pabau offers tools for appointment scheduling, patient management, EMR, billing, marketing, and analytics." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7030981) VR Verified Reviewer Office Manager > "I was not able to ever figure out Pabau, it is probably great if you can get it set up, but I am a small practice and had a hard time contacting..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7133180) KB Karlyne B. OWNER > "I also appreciate the customizable forms and templates, which are especially helpful for tailoring documentation to my practice." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786) JR José R. Chief I.T and Legal Officer > "There are reoccurring bugs and glitches that we have identified when using the platform." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6882933) BT Brant T. Medical Director > "The level of customization is outstanding from tailoring forms to adapting workflows, it truly feels like the software adapts to us rather than..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046875) CB Cassandra B. Registered Nurse > "There is a lot of personalisation that goes into the system and very time consuming." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137471) AB Aanjana B. Pre-registered Pharmacy Technician > "From a finance perspective, what I appreciate most is how payments, invoices, and treatment packages are all managed in one system." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7144976) SQ Sadiq Q. Practice Owner > "The platform has basic bugs that are common in any software platform, indicating a lack of thorough testing before releasing features to the..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737) VV Valentina V. ANP > "The automated reminders, form linking, and loyalty tracking make it perfect for a medical aesthetics business like mine." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6865789) MM Mira M. Doctors > "Sometimes glitchy and doesn’t sent patients the consent forms" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7030888) UR Uliana R. Administrator > "The platform assists me with operations and marketing, including CRM and every step I need to complete." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7069480) RZ Raisa Z. Clinic Manager > "very slow at times and often comes up with issues." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7090052) UR Uliana R. Administrator > "The platform assists me with operations and marketing, including CRM and every step I need to complete." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7069480) VR Verified Reviewer Office Manager > "I was not able to ever set it up and paid for months without ever getting any benefit." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7133180) ER Elsa R. Owner > "Pabau is an amazing all-in-one clinic software that keeps everything organized—patients, bookings, notes, and marketing—all in one place." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7025714) VW Vicky W. Nurse > "Card machine can take a while to confirm payment has been taken" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7038235) KB Karlyne B. OWNER > "I’ve been able to tailor the system to fit my practice needs, which has made a big difference in organization and overall client experience." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786) EK Eric K. Clinic Owner and Clinical Specialist > "Some features can feel a bit overwhelming at the beginning, especially during the setup." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6850303) Paul W. GP > "The meetings were efficient, and being set up via dedicated Slack channels kept the momentum going and communication seamless. If you're worried..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7099561) SQ Stephanie Q. Managing Operations Partner > "Unable to send control substances with eRX requires a 3rd party option." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6461062) SP Shital P. Practice Manager > "I like that you can start and continue to use other AI systems and link them inthe marketing packages so not really havnig to start from stratch" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137220) SQ Sadiq Q. Practice Owner > "System Bugs: There are still multiple bugs present in the system despite it being in the production environment." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737) AG Agnes G. Founder and Adult Nurse Practitioner > "Since integrating Pabau into my aesthetic and wellness clinic, the transformation in how we manage our day-to-day operations has been incredible." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6849495) CH Carrie H. owner medical practicemedspa > "In the past, our EMR experiences once we went live we couldn't get assistance for days at a time." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7032016) CR Cassi R. Holistic Health Practitioner > "sensitive content hidden\] were all very helpful in account set-up, navigation of the site and explanations on all aspects of learning." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7096737) SQ Sadiq Q. Practice Owner > "Customer Success: The Customer Success experience leaves much to be desired mainly because Customer Success staff were not trained on Pabau 2..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737) TX Tracy X. Clinical Director > "Pabau integrates with multiple apps well including iCal, stripe, Mailchimp etc, can switch in between companies and clinic locations easily" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6392176) CM Clara M. pharmacist ip > "Potentially, it could be too sophistication for more basic userr" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7041066) SV Sarah V. Owner > "My account Manager, \[sensitive content hidden\] has helped me to implement a really professional and organised Clinic management system that..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6858839) GB Galina B. Manager > "I did create service myself 5 times and it still not possible to add it on the invoice." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#SoftwareAdvice___6492454) AS Adam S. Doctor and Director of Dr Alluris Aesthetics > "Pabau has assigned to me a team to support me with every step of the setting up their platform, which has countless integrations and..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6676671) CC Caroline C. Aesthetics Nurse > "Time consuming process from joining to getting log in details." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7004499) AS Adam S. Doctor and Director of Dr Alluris Aesthetics > "That includes everything from princing and advice about it to making vouchers and automating consenting forms and sending out campaigns, giving..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6676671) AC Amanda C. Reception > "Poor customer service at the start of Pabau 2." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6826433) Petya S. aesthetic doctor > "Very helpful for reducing admin work and organising operations But slightly overwhelming at first due to its depth and complexity" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7149413) AS Adrien S. Osteopathic clinics > "it can feel a bit overwhelming at first due to the number of features available." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6681105) AM Amelia M. Director > "Pabau 2 has truly elevated the way I run my clinic, allowing me to focus more on my clients and less on admin." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6825945) EC Emma C. clinic manager > "The report name changes are challenging." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6842358) RH Robert H. Doctor > "The staff is very helpful and engaged in making Pabau individualised and tailored to specific business needs." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7070347) AM Ayesha M. Operations Manager > "Using online chat causes delay in operations" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6487592) MM Marin M. Manager > "It’s made managing daily operations much more efficient and organised, with everything in one easy-to-use system." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7122284) KV Kim V. Nurse > "Sometimes it can be complicated and often get lost when trying to resolve any problems" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6720000) ZB Zenaida B. Pre-reg Pharmacy technician > "From a front desk perspective, the biggest benefit is how easy it is to manage bookings and patient communication in one place." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7147015) HM Heather M. Clinical Director > "Unable to use the prescription function at times." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6552178) Paul W. GP > "I had originally braced myself for days of solo data entry and setup, but the team took that weight off my shoulders entirely." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7099561) PH Pamela H. Marketing Manager > "Having a difficult time in clinic with the pabua2 switch over." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6619550) NE Nathan E. CEO > "The software is comprehensive and the tutorial videos are beyond helpful. If one takes the time to learn the system, your clinic will save time,..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6716737) DB Danielle B. Aesthetic Doctor > "I haven't found it very easy to set up sending automated consent forms." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6312163) KaR Kelly-ann R. Facial aesthetician > "The customer support is outstanding and being able to provide suggestions for new innovative ideas on the platform" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7083683) MA Mohammed A. Medical Director > "Lies about the functionality of the system at sales call, and also the lack of support when contacting regarding problems to becdolved" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___4937383) BT Brant T. Medical Director > "We’ve felt supported at every step, and the team has truly empowered us to customize and refine our environment to match our clinic’s needs." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046875) RP Ruth P. Owner > "They took my existing customer data quickly but since then I can't get up and running on a system that I am being charged for." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6226626) ZB Zenaida B. Pre-reg Pharmacy technician > "It also makes communication with patients much easier, which improves the overall experience for both staff and patients." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7147015) IB Imogen B. Doctor > "It could not be worse, customer service is appalling." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#SoftwareAdvice___6548024) VR Verified Reviewer Founder and Nurse Prescriber > "What stood out most was the outstanding customer support - the team was responsive, knowledgeable, and went above and beyond to accommodate my..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7035910) AmS Anne-marie S. Director > "Initially found Pabau very useful but since the latest software update have experienced a plethora of problems and I would not use them again..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6049427) AS Adrien S. Osteopathic clinics > "Excellent features such as online booking, appointment reminders, and secure patient record storage." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6681105) NR Nick R. Consultant > "There is no customer service number and my in house IT service has spent hours convincing them that they have a problem." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6141986) AT Asim T. Director > "As a clinician, what I value most is how clearly patient histories and clinical notes are organised." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7141881) BB Brett B. Office Manager > "We reached out to Pabau and they are unwilling to give us a refund (not even a partial refund)." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6204431) AM Amelia M. Director > "The transition from alternative software highlighted just how much more efficient and intuitive Pabau 2 is for managing every aspect of my..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6825945) DH David H. Director > "Its not that easy to use initially, lots of options" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6381821) Iulia H. Aesthetic practitioner > "Helpful support team and many useful features for aesthetic and medical clinics." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7145514) BB Brett B. Office Manager > "Our account manager was not available and rarely responded to emails." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6204431) OR Osanna R. Assistant Manager > "Not only does it effectively support the services I have already, but is able to integrate other marketing and financial services to elevate the..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6689910) HT Hillary T. Owner > "The time is based on the UK time and so it screwed up appointment times, employee schedules and a host of other issues." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___4235447) MM Michelle M. Skincare Specialist > "The product is very intuitive and allows you to keep all client records in one place." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6822007) RC Ran C. Owner > "SMS cost you a lot of money and integration with Credit Card will cost you the processing fee from the merchant and Palau itself" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___3593923) SQ Sadiq Q. Practice Owner > "Cloud-Based Platform: The cloud-based nature of Pabau ensures that data is securely stored and accessible from anywhere." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737) RC Richard C. IT Manager > "Software is ok but I don't think it's suitable for a serious medical business." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6029788) [View Reviews](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) CS Chika S. Massage therapist > "Unlike other booking apps, Noterro enables me to put 2 different clinic locations. And lets me put some clinic description on the..." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6821639) SG Sasha G. Physiotherapist, Owner > "Untimely software updates during business hours, disorganized online booking page, inability to easily calculate practitioner..." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___7018396) MB Marsha B. Registered Massage Therapist and Rapid Specialist > "I like that NoTerro offers a one-stop shop go charting, scheduling, invoices, reminders, uploads, insurance & payment integration." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6452827) AZ Arleta Z. Owner Operator and Service Provider > "I used to spend so much time taking phone calls from clients because they "couldn't get online booking to work" through my..." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6308145) AZ Arleta Z. Owner Operator and Service Provider > "they can easily manage appointments online without hassle and I could link noterro to my website for seamless online booking." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6308145) SF Sergio F. Licensed Massage Therapist > "Gift Cards are difficult to manage, integration with Mailchimp didn't work." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6402168) SS Selina S. Registered Massage Therapist > "Clients have no issue signing up, using the website to book appointments. If a client makes 2 accounts I find it much easier to..." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6372725) HE Hannah E. Owner > "I thought there was a text reply option for confirmation of an appointment but that wasn't the case." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6321649) LL Lisa L. Owner and Registered Massage Therapist > "I like that there are useful integrations that I use all the time, like integrating Square for payments and Mailchimp for..." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6454704) AK Anne K. Registered Massage Therapist > "It is lacking some reporting features, and the clinic notes have some limitations." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6607813) TT Tamia T. LMT > "It gives me the most options for professional patient interactions that can be almost completely automated so I can focus on my..." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6345457) TV Tatiana V. Registered Massage Therapist > "That you can't tell if someone is a no show on your schedule unless you look on the clients profile." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6595957) VR Violetta R. Registered Massage Therapist > "The most thing that I like about Noterro so far, is that I could get a quick appointment via zoom with a great customer service." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6813988) TD Tim D. Owner and Lead Therapist > "The interface isn’t as intuitive as they think it is, and they are not responsive to recommendations for improvements." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6586284) AR Anna R. Physical Therapist > "I like the price-point for the features as a single-practitioner cash-based physical therapy practice." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6841815) VR Violetta R. Registered Massage Therapist > "I didn't like the AI because it was not recording what I all said." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6813988) KG Katherine G. registered massage therapist > "as someone with limited tech skills I found the set up pretty straightforward and the amount of help available for any questions..." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6843135) EC Elizabeth C. Founder > "Some of the features they've added over the years are more comprehensive than what I need, so they seem a bit complicated to me." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6445588) AF Amanda F. RMT, R.Ac > "The team at Noterro is always quick to respond to any enquiries you have, and they are constantly updating the software to make..." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6845147) KR Kristin R. Registered Massage Therapist, Owner > "Some functions and reports that I need are not available" [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6429606) RB Ryan B. Chiropractor > "I love the online ability to check my schedule anywhere." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6883346) AF Amanda F. RMT, R.Ac > "Nothing really, any things I didn't like about it was fixed during the upgrade!" [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6845147) RB Ryan B. Chiropractor > "I like how u can make notes on patients too" [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6883346) MP Michelle P. RMT > "I dislike how sometimes noterro goes to peoples spam inbox." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6625322) SM Sheila M. Owner, Massage Therapist, Yoga Guide > "I'm particularly excited about the "snapshot" feature, which shows all the current items pertaining to your client." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6509912) RB Reghan B. Massage Therapist > "Dashboard is a little not visually appealing and I don't use it." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6433580) MP Madison P. Massage Therapist > "Also I love that I can upload photos straight to the clients profile." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6850363) MP Michelle P. RMT > "I dislike when noterro updates during work hours." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6625322) HE Hannah E. Owner > "I love that they are willing to hear my clinic needs and explore, as well as design, new ways to better the use of Noterro for all." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6321649) MF Merina F. RMT > "Not connected with FB on the “book now” tab." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6581192) SD Sangeeta D. Osteopathic Manual Practitioner > "I get to enjoy amazing features for less money per month and have peace of mind with Noterro." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6819365) AG Aaron G. Athletic Trainer/ Massage Therapist > "The only con is the 2-way calendar sync that seems to not be perfect but I think it’s also on Google’s end." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___4858912) Justin T. DC > "The ability to custom make forms is a bonus too." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6808148) JC James C. Massage Therapis/ Buisness Owner > "Still lacks 2-way calendar sync, and is still not great for mobile services, and does not allow you to have separate booking pages..." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___3853015) HK Heather K. Massage Therapist > "Streamline to TELUS Health-Extremely user-friendly for practitioners, admin, clients to book online, modify appointments,..." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___4966237) LD Laura D. Registered Massage Therapist > "I miss being able to simply create checkbox lists of areas treated as well as techniques used." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6145146) VR Violetta R. Registered Massage Therapist > "Noterro has literally everything to run my clinic, which is amazing." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6813988) CB Cristina B. owner > "I also dislike how the packages are operating ( unable to adjust # of sessions remaining-transfer from another booking system..." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___4644686) RJ Rhianna J. Remedial Massage Therapist > "Takes the pressure off my shoulders with the text and email reminder the day before for my client!" [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6640170) RS Rebecca S. Owner, lead therapist > "Most of what we didn't love about Noterro has been updated and refined in the last year. When we began with them in late 2020,..." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___4657711) TS Tsehay S. Osteopathic Manuel Practitioner > "She addressed my concerns with empathy and expertise, never making me feel inadequate or overwhelmed." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___7003445) TM Travis M. Massage Therapist > "Lack of customization for Clinic side colour schemes." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6207905) PP Pamela P. Registered Massage Therapist > "I like that they have virtual lessons to help clients navigate their system. " [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6436952) CL Celia L. counsellor > "originally geared more for physical health then mental health now i have to reset the notes and haven't gotten to it." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6007078) SM Shiny M. Mobile Clinic Owner > "It is a user-friendly even if it is your first time to use it as long as you have a little background on how other software/apps..." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6434924) JR Julie R. CEO RMT > "It messes up the flow of bookings and SOAP notes for a while." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6257515) RB Reghan B. Massage Therapist > "Not glitchy at all. If you have any features you need help understanding or training with they are super helpful." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6433580) KS Kim S. Owner, rmt > "Instead i have to click in several different areas to acvess previous clinic notes." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6145590) DB Denise B. Owner, sole proprietor > "I really like how easy it is to use and even if you’re not text savvy, it’s still pretty easy to figure out. Plus there’s videos..." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6583204) SL Silke L. Physican > "Lots of struggles with date of service and creating work arounds." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6044239) MS Michelle S. Registered Massage Therapist > "Customer service has been quick to respond and help me to resolve issues when I’ve reached out with questions." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6689874) MR Monica R. Certified Medical Massage Therapist > "I dont like that i cant use square with classic online booking." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6187921) LS Luciano S. Director > "The platform is user friendly and quite easy to navigate for someone that hasn't used the system before." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6821634) ML Marisa L. Licensed Massage Therapist > "I also wish that you could delete tags that come up as frequently used because some of the entries are incorrect and I don't want..." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___4666684) MB Marlee B. Registered Massage Therapist > "Their customer service responds within minutes, it can’t be beat." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6658204) PG Paulette G. Practice Owner, Family Medicine Physician > "It might eventually be a deal breaker for me if this doesn’t get implemented." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6021225) RC Robert C. Owner > "The ease of scheduling, online booking and integration with Square have been really nice." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6347469) AG Asha G. Massage Therapist > "I don’t like having to scroll down to see my entire day." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6134552) AC Abigail C. Massage therapist > "I started using it in massage therapy school and I really enjoyed it's ease of use, so I kept using it for my business." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6424002) BM Brent M. Co owner > "Features that are standard we do not use we still have to pay for. " [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___5077721) TT Tanya T. Registered Massage Therapist > "The SOAP note capabilities are so comprehensive, and I’m able to complete my charting quickly, easily, and throughly." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___5008569) JR Julie R. CEO RMT > "Super inconvenient and at least once a year you have to learn a new feature." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6257515) KP Katerina P. Speech-Language Pathologisy > "Customer service has been so helpful to help me get everything said up and is so quick at answering my questions." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6806060) BB Brooke B. RMT > "If you don't implement form automation at the time of the original client appointment booking, you cannot take advantage of the..." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___3394033) LS Leslie S. Owner, RMT > "They were very quick and efficient through their support system and explained it in a step by step process so it was easy to..." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6701357) AS Andrew S. Massage Therapist RMT > "I haven't come across anything in terms of functionality that I didn't like." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___4928654) SC Siobhan C. Massage therapist, stretch therapist > "The functionality of the calendar improved significantly over the years and about five years ago I was able to drop my way..." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6201490) ML Marisa L. Licensed Massage Therapist > "I do find that their system is slow to load pages and has problems periodically with loading pages." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___4666684) CE Charlotte E. Massage Therspist > "Efficient and organized program to help with my business." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6661651) BM Brent M. Co owner > "It seems every feature cost s extra. " [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___5077721) TC Teresa C. Massage Therapist > "Easy to use, good price, has the features that I need for my business, navigation intuitive, and support is very helpful" [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6491021) CB Cristina B. owner > "I dislike there is not an option for addon services (oro booking two services at the same time)." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___4644686) KD Kellee D. CEO > "It is intuitive for the non-techy but I love the responsiveness of the support team." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6353804) EL Elisabete L. RMT > "I have not tried integrating with other systems" [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___5055669) PP Pamela P. Registered Massage Therapist > "It is easy to use, ticks off all the boxes for my business and makes my charting very easy and simple." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6436952) CK Clarke K. Owner > "The hardest thing is getting used to a different system." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___4975273) MB Marsha B. Registered Massage Therapist and Rapid Specialist > "My experience using NoTerro has exceeded all expectations and is useful for every aspect of my practice" [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6452827) KM Kim M. Owner/Practitioner > "I am not able to integrate Noterro with Helcim - our chosen POS payment payment." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___4747263) FF Fiona F. Business Owner > "Great SOAP options with diagrams" [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6346366) NG Nicole G. Medical Massage Therapist > "I am a new user but have not found one feature I don’t like." [See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6303336) [View Reviews](https://www.capterra.com/p/164994/SOAP-Vault/reviews/) ## User interface [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/) 4.66 (633) [Noterro](https://www.capterra.com/p/164994/SOAP-Vault/) 4.75 (626) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Pabau Top features 38/45 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Calendar Management - Charting - Claims Management - Claims Scrubbing - Clinic Interoperability - Communication Management - Compliance Management - Document Management - Electronic Payments - EMR/EHR - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Insurance Eligibility Verification - Insurance Management - Inventory Management - Live Chat - Medical Billing - Multi-Location - Multi-Physician - Patient Engagement - Patient Intake - Patient Portal - Patient Records Management - Patient Scheduling - Physician Scheduling - Practice Management - Registration Management - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine - Telemedicine Integration - Template Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/140062/Pabau-CRM/#features) Noterro 24/45 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Calendar Management - Charting - Claims Management - Claims Scrubbing - Clinic Interoperability - Communication Management - Compliance Management - Document Management - Electronic Payments - EMR/EHR - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Insurance Eligibility Verification - Insurance Management - Inventory Management - Live Chat - Medical Billing - Multi-Location - Multi-Physician - Patient Engagement - Patient Intake - Patient Portal - Patient Records Management - Patient Scheduling - Physician Scheduling - Practice Management - Registration Management - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine - Telemedicine Integration - Template Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/164994/SOAP-Vault/#features) ### Recognition Pabau is recognized as a top-rated tool in 5 Capterra Shortlist reports Noterro is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value Massage TherapySoftware (2025)  Best Value Massage TherapySoftware (2024)  Best Value Massage TherapySoftware (2022)  ### Deployment & support Pabau Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Noterro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Pabau - By Pabau - Located in United Kingdom - Founded in Noterro - By Noterro - Located in Canada - Founded in 2010 ## Popular Comparisons [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) $59/month Price Contact vendor for pricing 4.6 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124590-140062/EMA-vs-Pabau-CRM) [Noterro](https://www.capterra.com/p/164994/SOAP-Vault/)[4.75 (626)](https://www.capterra.com/p/164994/SOAP-Vault/reviews/) vs [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.83 (653)](https://www.capterra.com/p/178722/ClinicSense/reviews/) $30/month Price $39/month 4.5 Features 4.6 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/164994-178722/SOAP-Vault-vs-ClinicSense) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [DocVilla](https://www.capterra.com/p/203619/DocVilla/)[4.97 (74)](https://www.capterra.com/p/203619/DocVilla/reviews/) $59/month Price $100/month 4.6 Features 5.0 4.4 Ease of Use 5.0 [View full comparison](https://www.capterra.com/compare/140062-203619/Pabau-CRM-vs-DocVilla) [Noterro](https://www.capterra.com/p/164994/SOAP-Vault/)[4.75 (626)](https://www.capterra.com/p/164994/SOAP-Vault/reviews/) vs [MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.71 (446)](https://www.capterra.com/p/147523/MassageBook/reviews/) $30/month Price $20/month 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/147523-164994/MassageBook-vs-SOAP-Vault) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $59/month Price $0 4.6 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/140062-195467/Pabau-CRM-vs-Care-Patron) [Noterro](https://www.capterra.com/p/164994/SOAP-Vault/)[4.75 (626)](https://www.capterra.com/p/164994/SOAP-Vault/reviews/) vs [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/) $30/month Price $23.99/month 4.5 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/153752-164994/Vagaro-vs-SOAP-Vault) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) $59/month Price Contact vendor for pricing 4.6 Features 3.8 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129169-140062/Tebra-vs-Pabau-CRM) [Noterro](https://www.capterra.com/p/164994/SOAP-Vault/)[4.75 (626)](https://www.capterra.com/p/164994/SOAP-Vault/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) $30/month Price $54/month 4.5 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/164994-178984/SOAP-Vault-vs-Jane-App) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) $59/month Price Contact vendor for pricing 4.6 Features 3.8 4.4 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/98735-140062/athenaOne-vs-Pabau-CRM) [Noterro](https://www.capterra.com/p/164994/SOAP-Vault/)[4.75 (626)](https://www.capterra.com/p/164994/SOAP-Vault/reviews/) vs [Mangomint](https://www.capterra.com/p/187593/Mangomint/)[4.95 (311)](https://www.capterra.com/p/187593/Mangomint/reviews/) $30/month Price $165/month 4.5 Features 4.8 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/164994-187593/SOAP-Vault-vs-Mangomint) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) $59/month Price Contact vendor for pricing 4.6 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/140062-210524/Pabau-CRM-vs-Practice-Mate) [Noterro](https://www.capterra.com/p/164994/SOAP-Vault/)[4.75 (626)](https://www.capterra.com/p/164994/SOAP-Vault/reviews/) vs [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) $30/month Price $35/month 4.5 Features 4.2 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/142264-164994/Appointment-Scheduling-vs-SOAP-Vault)