# Compare Pabau vs HST Pathways 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Pabau and HST Pathways based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/140062-178241/Pabau-CRM-vs-HST-Pathways --- # Pabau vs HST Pathways Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PabauHST Pathways2/4 selected [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.7 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) [HST Pathways](https://www.capterra.com/p/178241/HST-Pathways/)[4.1 (59)](https://www.capterra.com/p/178241/HST-Pathways/reviews/) [## Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.7 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting Price $59.00/month Value-for-Money 4.4 Functionality 4.6 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment Based on [633 reviews](#user-reviews) Positive 590 Neutral 22 Negative 21 [## HST Pathways](https://www.capterra.com/p/178241/HST-Pathways/)[4.1 (59)](https://www.capterra.com/p/178241/HST-Pathways/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.4 Customer Service 4.2 Reviews Sentiment DB KS TU Based on [59 reviews](#user-reviews) Positive 46 Neutral 9 Negative 4 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,626 reviews from medical practice management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 84%Fit Feature ratings HIPAA Compliant 4.7 Charting 4.3 Patient Records Management 4.6 Practice Management 4.5 Appointment Management 4.7 82%Fit High performer Feature ratings HIPAA Compliant 4.6 Charting 4.3 Patient Records Management 4.7 Practice Management 4.5 Appointment Management 5.0 User satisfaction User satisfaction 4.7 User reviews[633](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Ease of use 4.4 Functionality 4.6 Value for money 4.4 Customer support 4.6 User satisfaction 4.1 User reviews[59](https://www.capterra.com/p/178241/HST-Pathways/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.1 Customer support 4.2 Price starts from Price starts from $59Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Trusted by 3,500+ medical-led practices, from solo providers to multi-location groups delivering private healthcare, dermatology, wellness, and aesthetic medicine. Best for HST Pathways makes software for single and multi-specialty ambulatory surgery centers (ASCs), corporate management companies, outpatient and same day surgical facilities. ## User reviews Pros & cons SS Sushant S. Supervisor > "What stands out for me is how it supports training new staff. Once templates and workflows are set up, it gives a clear structure for how things..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7146271) ER Elsa R. Owner > "The only downside is the e-prescription feature—I wish it could send prescriptions electronically to the pharmacy instead of via fax or email,..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7025714) NF Nicole F. Pre-Registration Pharmacy Technician > "It has made a clear difference in how organised and efficient the clinic feels day to day. Once everything is set up properly, it really..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7148284) MO Michael O. Cosmetic Physician > "Investigations are not very developed yet in terms of export of tests / import of results, not much for imaging, and no inbuilt scoring system..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6313493) MB Michael B. Registered Nurse > "I can tailor treatment notes, forms, and workflows to match exactly how our clinic practices, which helps keep our documentation consistent and..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046880) KB Karlyne B. OWNER > "Some features aren’t as intuitive as they could be, which can slow things down when you’re getting started." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786) LS Luisa S. Aesthetic Nurse Practitioner > "What I like most about Pabau is how seamlessly it integrates every aspect of my clinic into one system, client records, scheduling, consent..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7026437) Karen H. Aesthetic Nurse > "Setting up forms and services very long winded and complicated at times." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7097111) MD Monica D. Nurse > "They help me utilise all the tools available in Pabau effectively, which has significantly improved my clinic's operations and helped generate..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6816345) VR Verified Reviewer Owner and Medical director > "It's not useful for Medical services like GP clinics as it's not linked to online pharmacies and labs." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7033383) SA Syeda A. Director > "All-in-one functionality: Pabau offers tools for appointment scheduling, patient management, EMR, billing, marketing, and analytics." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7030981) VR Verified Reviewer Office Manager > "I was not able to ever figure out Pabau, it is probably great if you can get it set up, but I am a small practice and had a hard time contacting..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7133180) KB Karlyne B. OWNER > "I also appreciate the customizable forms and templates, which are especially helpful for tailoring documentation to my practice." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786) JR José R. Chief I.T and Legal Officer > "There are reoccurring bugs and glitches that we have identified when using the platform." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6882933) BT Brant T. Medical Director > "The level of customization is outstanding from tailoring forms to adapting workflows, it truly feels like the software adapts to us rather than..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046875) CB Cassandra B. Registered Nurse > "There is a lot of personalisation that goes into the system and very time consuming." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137471) AB Aanjana B. Pre-registered Pharmacy Technician > "From a finance perspective, what I appreciate most is how payments, invoices, and treatment packages are all managed in one system." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7144976) SQ Sadiq Q. Practice Owner > "The platform has basic bugs that are common in any software platform, indicating a lack of thorough testing before releasing features to the..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737) VV Valentina V. ANP > "The automated reminders, form linking, and loyalty tracking make it perfect for a medical aesthetics business like mine." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6865789) MM Mira M. Doctors > "Sometimes glitchy and doesn’t sent patients the consent forms" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7030888) UR Uliana R. Administrator > "The platform assists me with operations and marketing, including CRM and every step I need to complete." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7069480) RZ Raisa Z. Clinic Manager > "very slow at times and often comes up with issues." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7090052) UR Uliana R. Administrator > "The platform assists me with operations and marketing, including CRM and every step I need to complete." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7069480) VR Verified Reviewer Office Manager > "I was not able to ever set it up and paid for months without ever getting any benefit." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7133180) ER Elsa R. Owner > "Pabau is an amazing all-in-one clinic software that keeps everything organized—patients, bookings, notes, and marketing—all in one place." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7025714) VW Vicky W. Nurse > "Card machine can take a while to confirm payment has been taken" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7038235) KB Karlyne B. OWNER > "I’ve been able to tailor the system to fit my practice needs, which has made a big difference in organization and overall client experience." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786) EK Eric K. Clinic Owner and Clinical Specialist > "Some features can feel a bit overwhelming at the beginning, especially during the setup." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6850303) Paul W. GP > "The meetings were efficient, and being set up via dedicated Slack channels kept the momentum going and communication seamless. If you're worried..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7099561) SQ Stephanie Q. Managing Operations Partner > "Unable to send control substances with eRX requires a 3rd party option." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6461062) SP Shital P. Practice Manager > "I like that you can start and continue to use other AI systems and link them inthe marketing packages so not really havnig to start from stratch" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137220) SQ Sadiq Q. Practice Owner > "System Bugs: There are still multiple bugs present in the system despite it being in the production environment." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737) AG Agnes G. Founder and Adult Nurse Practitioner > "Since integrating Pabau into my aesthetic and wellness clinic, the transformation in how we manage our day-to-day operations has been incredible." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6849495) CH Carrie H. owner medical practicemedspa > "In the past, our EMR experiences once we went live we couldn't get assistance for days at a time." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7032016) CR Cassi R. Holistic Health Practitioner > "sensitive content hidden\] were all very helpful in account set-up, navigation of the site and explanations on all aspects of learning." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7096737) SQ Sadiq Q. Practice Owner > "Customer Success: The Customer Success experience leaves much to be desired mainly because Customer Success staff were not trained on Pabau 2..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737) TX Tracy X. Clinical Director > "Pabau integrates with multiple apps well including iCal, stripe, Mailchimp etc, can switch in between companies and clinic locations easily" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6392176) CM Clara M. pharmacist ip > "Potentially, it could be too sophistication for more basic userr" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7041066) SV Sarah V. Owner > "My account Manager, \[sensitive content hidden\] has helped me to implement a really professional and organised Clinic management system that..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6858839) GB Galina B. Manager > "I did create service myself 5 times and it still not possible to add it on the invoice." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#SoftwareAdvice___6492454) AS Adam S. Doctor and Director of Dr Alluris Aesthetics > "Pabau has assigned to me a team to support me with every step of the setting up their platform, which has countless integrations and..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6676671) CC Caroline C. Aesthetics Nurse > "Time consuming process from joining to getting log in details." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7004499) AS Adam S. Doctor and Director of Dr Alluris Aesthetics > "That includes everything from princing and advice about it to making vouchers and automating consenting forms and sending out campaigns, giving..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6676671) AC Amanda C. Reception > "Poor customer service at the start of Pabau 2." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6826433) Petya S. aesthetic doctor > "Very helpful for reducing admin work and organising operations But slightly overwhelming at first due to its depth and complexity" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7149413) AS Adrien S. Osteopathic clinics > "it can feel a bit overwhelming at first due to the number of features available." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6681105) AM Amelia M. Director > "Pabau 2 has truly elevated the way I run my clinic, allowing me to focus more on my clients and less on admin." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6825945) EC Emma C. clinic manager > "The report name changes are challenging." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6842358) RH Robert H. Doctor > "The staff is very helpful and engaged in making Pabau individualised and tailored to specific business needs." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7070347) AM Ayesha M. Operations Manager > "Using online chat causes delay in operations" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6487592) MM Marin M. Manager > "It’s made managing daily operations much more efficient and organised, with everything in one easy-to-use system." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7122284) KV Kim V. Nurse > "Sometimes it can be complicated and often get lost when trying to resolve any problems" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6720000) ZB Zenaida B. Pre-reg Pharmacy technician > "From a front desk perspective, the biggest benefit is how easy it is to manage bookings and patient communication in one place." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7147015) HM Heather M. Clinical Director > "Unable to use the prescription function at times." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6552178) Paul W. GP > "I had originally braced myself for days of solo data entry and setup, but the team took that weight off my shoulders entirely." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7099561) PH Pamela H. Marketing Manager > "Having a difficult time in clinic with the pabua2 switch over." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6619550) NE Nathan E. CEO > "The software is comprehensive and the tutorial videos are beyond helpful. If one takes the time to learn the system, your clinic will save time,..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6716737) DB Danielle B. Aesthetic Doctor > "I haven't found it very easy to set up sending automated consent forms." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6312163) KaR Kelly-ann R. Facial aesthetician > "The customer support is outstanding and being able to provide suggestions for new innovative ideas on the platform" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7083683) MA Mohammed A. Medical Director > "Lies about the functionality of the system at sales call, and also the lack of support when contacting regarding problems to becdolved" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___4937383) BT Brant T. Medical Director > "We’ve felt supported at every step, and the team has truly empowered us to customize and refine our environment to match our clinic’s needs." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046875) RP Ruth P. Owner > "They took my existing customer data quickly but since then I can't get up and running on a system that I am being charged for." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6226626) ZB Zenaida B. Pre-reg Pharmacy technician > "It also makes communication with patients much easier, which improves the overall experience for both staff and patients." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7147015) IB Imogen B. Doctor > "It could not be worse, customer service is appalling." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#SoftwareAdvice___6548024) VR Verified Reviewer Founder and Nurse Prescriber > "What stood out most was the outstanding customer support - the team was responsive, knowledgeable, and went above and beyond to accommodate my..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7035910) AmS Anne-marie S. Director > "Initially found Pabau very useful but since the latest software update have experienced a plethora of problems and I would not use them again..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6049427) AS Adrien S. Osteopathic clinics > "Excellent features such as online booking, appointment reminders, and secure patient record storage." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6681105) NR Nick R. Consultant > "There is no customer service number and my in house IT service has spent hours convincing them that they have a problem." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6141986) AT Asim T. Director > "As a clinician, what I value most is how clearly patient histories and clinical notes are organised." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7141881) BB Brett B. Office Manager > "We reached out to Pabau and they are unwilling to give us a refund (not even a partial refund)." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6204431) AM Amelia M. Director > "The transition from alternative software highlighted just how much more efficient and intuitive Pabau 2 is for managing every aspect of my..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6825945) DH David H. Director > "Its not that easy to use initially, lots of options" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6381821) Iulia H. Aesthetic practitioner > "Helpful support team and many useful features for aesthetic and medical clinics." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7145514) BB Brett B. Office Manager > "Our account manager was not available and rarely responded to emails." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6204431) OR Osanna R. Assistant Manager > "Not only does it effectively support the services I have already, but is able to integrate other marketing and financial services to elevate the..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6689910) HT Hillary T. Owner > "The time is based on the UK time and so it screwed up appointment times, employee schedules and a host of other issues." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___4235447) MM Michelle M. Skincare Specialist > "The product is very intuitive and allows you to keep all client records in one place." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6822007) RC Ran C. Owner > "SMS cost you a lot of money and integration with Credit Card will cost you the processing fee from the merchant and Palau itself" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___3593923) SQ Sadiq Q. Practice Owner > "Cloud-Based Platform: The cloud-based nature of Pabau ensures that data is securely stored and accessible from anywhere." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737) RC Richard C. IT Manager > "Software is ok but I don't think it's suitable for a serious medical business." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6029788) [View Reviews](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) DB Delia B. surgical scheduler > "Also, it has a place for notes which is so helpful for everyone involves - being the OR staff or nursing..." [See full review](https://www.capterra.com/p/178241/HST-Pathways/#Capterra___6762383) JS Jen S. Business Office Manager > "when the system stops interfacing and some other glitches that can take quite a few days to fix and it..." [See full review](https://www.capterra.com/p/178241/HST-Pathways/#Capterra___6760258) KS Kelly S. Director of Nursing > "I enjoy the ease of use, the notification customizations when adding or canceling cases, and the colored..." [See full review](https://www.capterra.com/p/178241/HST-Pathways/#Capterra___6762447) KK Kaitlyn K. Surgery Scheduler > "I have to pick from a pre-populated drop down and sometimes what I am uploading doesn't pertain to anything..." [See full review](https://www.capterra.com/p/178241/HST-Pathways/#Capterra___6760603) TU Taylor U. Surgery Scheduler > "The fact that there is so much integrated with it when its used, I love that we can adjust things easily..." [See full review](https://www.capterra.com/p/178241/HST-Pathways/#Capterra___6759210) SB Samantha B. Senior Physician Liaison > "One thing for HST PATHWAYS specifically, we don't like how blocks don't release until sometime overnight..." [See full review](https://www.capterra.com/p/178241/HST-Pathways/#Capterra___6760684) AA Angie A. Materials Manager > "keeps me up to date on cases and lets me invite reps to cases without sending emails" [See full review](https://www.capterra.com/p/178241/HST-Pathways/#Capterra___6760349) BR Brittany R. Medical billing, POL, and team leader. > "It will just disappear. When downloading links it no longer works when sent to an email address either." [See full review](https://www.capterra.com/p/178241/HST-Pathways/#Capterra___6760082) MR Melissa R. Surgery Scheduler > "My overall experience has been pleasant. Besides the one issue with the cases not being able to be found..." [See full review](https://www.capterra.com/p/178241/HST-Pathways/#Capterra___6759289) RB Rebecca B. OR Manager > "The new authenticator login seems to be a little excessive, but understand the security measure." [See full review](https://www.capterra.com/p/178241/HST-Pathways/#Capterra___6762544) LH Linda H. Registered Nurse > "The overall experience has been acceptable; updates seem to cause bugs, but they are usually fixed within a..." [See full review](https://www.capterra.com/p/178241/HST-Pathways/#Capterra___6759308) KR Kelle R. RCM specialist > "A lot of glitches not communicating with other HST products." [See full review](https://www.capterra.com/p/178241/HST-Pathways/#Capterra___6760451) AS Amanda S. Clinical Director > "Case Coordination and working with the clinics on scheduling makes it so much easier!" [See full review](https://www.capterra.com/p/178241/HST-Pathways/#Capterra___6759322) AS Ann S. PreAdmissions Testing Nurse > "This causes the nurses to have to do some double charting." [See full review](https://www.capterra.com/p/178241/HST-Pathways/#Capterra___6760171) SM Susan M. Chief Nursing Officer > "I love the ease of patient tracking and uploading patient documents. " [See full review](https://www.capterra.com/p/178241/HST-Pathways/#Capterra___6761826) BC Brandy C. RN > "every time there is an update something seems to go wrong with the applications we use." [See full review](https://www.capterra.com/p/178241/HST-Pathways/#Capterra___6759219) RM Rachel M. Business Office Manager > "The details and reports that you are able to pull for your practice is simplified and easy to use." [See full review](https://www.capterra.com/p/178241/HST-Pathways/#Capterra___6762468) BS Becky S. RN > "Response time is poor and communication on issues is poor." [See full review](https://www.capterra.com/p/178241/HST-Pathways/#Capterra___6762892) IA Isaac A. materials manager > "the information you are able to see the filtering process is pretty good" [See full review](https://www.capterra.com/p/178241/HST-Pathways/#Capterra___6759533) BS Becky S. RN > "The program itself has a lot of functional issues. When you try and get help." [See full review](https://www.capterra.com/p/178241/HST-Pathways/#Capterra___6762892) KAZ Kerry Ann Z. RN > "It's a convenient place to have all of your patient's information all in one place." [See full review](https://www.capterra.com/p/178241/HST-Pathways/#Capterra___6759355) CS Carrie S. Administrator > "the response time when an issue comes up is slow" [See full review](https://www.capterra.com/p/178241/HST-Pathways/#Capterra___6761918) AS Amanda S. Clinical Director > "From the implementing phase to any support help we need now they do an excellent job with follow up." [See full review](https://www.capterra.com/p/178241/HST-Pathways/#Capterra___6759322) BS Becky S. RN > "Got better internet and new computers and still having the same issues. " [See full review](https://www.capterra.com/p/178241/HST-Pathways/#Capterra___6762892) SB SYDNEY B. Scheduler > "The customer service when there are issues is good as well, everyone I have spoken with in the last year..." [See full review](https://www.capterra.com/p/178241/HST-Pathways/#Capterra___6760170) BS Becky S. RN > "It adds so much extra work and wasted time in my day." [See full review](https://www.capterra.com/p/178241/HST-Pathways/#Capterra___6762892) SB SYDNEY B. Scheduler > "I believe my pro's section is suffice for this section as well." [See full review](https://www.capterra.com/p/178241/HST-Pathways/#Capterra___6760170) BS Becky S. RN > "Negative, the response time with issues is poor." [See full review](https://www.capterra.com/p/178241/HST-Pathways/#Capterra___6762892) TL Teresa L. Business Office Representative > "The ease of scheduling proposed cases is so simplified." [See full review](https://www.capterra.com/p/178241/HST-Pathways/#Capterra___6760381) BS Becky S. RN > "We have had issues with this program continuously." [See full review](https://www.capterra.com/p/178241/HST-Pathways/#Capterra___6762892) AS Ann S. PreAdmissions Testing Nurse > "Pathways is a great product for patient communication." [See full review](https://www.capterra.com/p/178241/HST-Pathways/#Capterra___6760171) JM Jaime M. Billing manager > "Reporting and medical billing ease of use is lacking. " [See full review](https://www.capterra.com/p/178241/HST-Pathways/#Capterra___4089827) [View Reviews](https://www.capterra.com/p/178241/HST-Pathways/reviews/) ## User interface [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/) 4.66 (633) [HST Pathways](https://www.capterra.com/p/178241/HST-Pathways/) 4.10 (59) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Pabau Top features 38/45 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Calendar Management - Charting - Claims Management - Claims Scrubbing - Clinic Interoperability - Communication Management - Compliance Management - Document Management - Electronic Payments - EMR/EHR - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Insurance Eligibility Verification - Insurance Management - Inventory Management - Live Chat - Medical Billing - Multi-Location - Multi-Physician - Patient Engagement - Patient Intake - Patient Portal - Patient Records Management - Patient Scheduling - Physician Scheduling - Practice Management - Registration Management - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine - Telemedicine Integration - Template Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/140062/Pabau-CRM/#features) HST Pathways 35/45 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Calendar Management - Charting - Claims Management - Claims Scrubbing - Clinic Interoperability - Communication Management - Compliance Management - Document Management - Electronic Payments - EMR/EHR - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Insurance Eligibility Verification - Insurance Management - Inventory Management - Live Chat - Medical Billing - Multi-Location - Multi-Physician - Patient Engagement - Patient Intake - Patient Portal - Patient Records Management - Patient Scheduling - Physician Scheduling - Practice Management - Registration Management - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine - Telemedicine Integration - Template Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/178241/HST-Pathways/#features) ### Recognition Pabau is recognized as a top-rated tool in 5 Capterra Shortlist reports No recognitions have been awarded to HST Pathways ### Deployment & support Pabau Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos HST Pathways Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Pabau - By Pabau - Located in United Kingdom - Founded in HST Pathways - By Healthcare Systems & Technologies - Located in United States - Founded in ## 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