--- title: "Compare Pabau vs ClinicSense 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Pabau and ClinicSense based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/140062-178722/Pabau-CRM-vs-ClinicSense" page_type: "comparison" language: "en" --- # Pabau vs ClinicSense Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PabauClinicSense2/4 selected [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.7 (652)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.8 (671)](https://www.capterra.com/p/178722/ClinicSense/reviews/) [## Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.7 (652)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting Price $59.00/month Value-for-Money 4.4 Functionality 4.6 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment Based on [652 reviews](#user-reviews) Positive 609 Neutral 22 Negative 21 [## ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.8 (671)](https://www.capterra.com/p/178722/ClinicSense/reviews/) Starting Price $39.00/month Value-for-Money 4.8 Functionality 4.6 Ease of Use 4.9 Customer Service 4.9 Reviews Sentiment Based on [671 reviews](#user-reviews) Positive 662 Neutral 6 Negative 3 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 76%Fit Missing features Feature ratings Charting 4.3 Appointment Management 4.7 Claims Management NA Calendar Management 4.7 Appointment Scheduling 4.8 82%Fit Missing features Feature ratings Charting 4.9 Appointment Management 4.9 Claims Management NA Calendar Management 4.8 Appointment Scheduling 4.9 User satisfaction User satisfaction 4.7 User reviews[652](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Ease of use 4.4 Functionality 4.6 Value for money 4.4 Customer support 4.6 User satisfaction 4.8 User reviews[671](https://www.capterra.com/p/178722/ClinicSense/reviews/) Ease of use 4.9 Functionality 4.6 Value for money 4.8 Customer support 4.9 Price starts from Price starts from $59Flat Rate, Per Month - Free version - Free trial Price starts from $39Flat Rate, Per Month - Free version - Free trial Best for Best for Trusted by 3,500+ medical-led practices, from solo providers to multi-location groups delivering private healthcare, dermatology, wellness, and aesthetic medicine. Best for ClinicSense is the all-in-one practice management platform wellness practitioners love. Massage therapists, osteopaths, physical therapists, acupuncturists & more — finally, one place for everything. ## User reviews Pros & cons SS Sushant S. Supervisor > "What stands out for me is how it supports training new staff. Once templates and workflows are set up, it gives a clear structure for how..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7146271) ER Elsa R. Owner > "The only downside is the e-prescription feature—I wish it could send prescriptions electronically to the pharmacy instead of via fax or..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7025714) LW Leigh W. Practice Manager > "The automation features alone have saved our front desk hours every week through appointment reminders, follow-ups, review requests, and..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7181214) LT Lorne T. nurse > "the process of setting up can take a little longer than expected due to needing multiple appointments with different departments" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7181230) SM Steve M. Director > "Our business has grown substantially over this period of time and Pabau has the scope to stick with us as we continue - we now use the..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7169088) SL Shannon L. Director of operations > "A little worried about customer support being mostly AI and not being able to get help when I have a patient in front of me." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7165739) NF Nicole F. Pre-Registration Pharmacy Technician > "It has made a clear difference in how organised and efficient the clinic feels day to day. Once everything is set up properly, it really..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7148284) BB Brenna B. NP > "It definately takes multiple meetings to get everything set up, I understand why, but it's a lot of time set aside." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7181097) LW Leigh W. Practice Manager > "The implementation team, knowledge base, pre-built training resources, and live webinars made onboarding much easier than expected for..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7181214) KB Karlyne B. OWNER > "Some features aren’t as intuitive as they could be, which can slow things down when you’re getting started." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786) SL Shannon L. Director of operations > "Seamless integration with front office and back office, lead capture, ease of use, integration of AI, marketing efforts and integration..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7165739) VR Verified Reviewer Owner and Medical director > "It's not useful for Medical services like GP clinics as it's not linked to online pharmacies and labs." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7033383) MB Michael B. Registered Nurse > "I can tailor treatment notes, forms, and workflows to match exactly how our clinic practices, which helps keep our documentation..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046880) VR Verified Reviewer Office Manager > "I was not able to ever figure out Pabau, it is probably great if you can get it set up, but I am a small practice and had a hard time..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7133180) LS Luisa S. Aesthetic Nurse Practitioner > "What I like most about Pabau is how seamlessly it integrates every aspect of my clinic into one system, client records, scheduling,..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7026437) CB Cassandra B. Registered Nurse > "There is a lot of personalisation that goes into the system and very time consuming." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137471) SA Syeda A. Director > "All-in-one functionality: Pabau offers tools for appointment scheduling, patient management, EMR, billing, marketing, and analytics." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7030981) MM Mira M. Doctors > "Sometimes glitchy and doesn’t sent patients the consent forms" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7030888) KB Karlyne B. OWNER > "I also appreciate the customizable forms and templates, which are especially helpful for tailoring documentation to my practice." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786) VR Verified Reviewer Office Manager > "I was not able to ever set it up and paid for months without ever getting any benefit." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7133180) BB Brenna B. NP > "The look of the EMR, I like that it has mass texting options and can nuture leads and patients." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7181097) VW Vicky W. Nurse > "Card machine can take a while to confirm payment has been taken" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7038235) BT Brant T. Medical Director > "The level of customization is outstanding from tailoring forms to adapting workflows, it truly feels like the software adapts to us..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046875) Karen H. Aesthetic Nurse > "Setting up forms and services very long winded and complicated at times." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7097111) AB Aanjana B. Pre-registered Pharmacy Technician > "From a finance perspective, what I appreciate most is how payments, invoices, and treatment packages are all managed in one system." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7144976) MO Michael O. Cosmetic Physician > "Investigations are not very developed yet in terms of export of tests / import of results, not much for imaging, and no inbuilt scoring..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6313493) ER Elsa R. Owner > "Pabau is an amazing all-in-one clinic software that keeps everything organized—patients, bookings, notes, and marketing—all in one place." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7025714) CH Carrie H. owner medical practicemedspa > "In the past, our EMR experiences once we went live we couldn't get assistance for days at a time." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7032016) KB Karlyne B. OWNER > "I’ve been able to tailor the system to fit my practice needs, which has made a big difference in organization and overall client..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786) CM Clara M. pharmacist ip > "Potentially, it could be too sophistication for more basic userr" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7041066) SP Shital P. Practice Manager > "I like that you can start and continue to use other AI systems and link them inthe marketing packages so not really havnig to start from..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137220) JR José R. Chief I.T and Legal Officer > "There are reoccurring bugs and glitches that we have identified when using the platform." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6882933) LW Leigh W. Practice Manager > "After evaluating several practice management platforms and migrating from Zenoti, Pabau has been a significant improvement for our..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7181214) GB Galina B. Manager > "I did create service myself 5 times and it still not possible to add it on the invoice." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#SoftwareAdvice___6492454) MD Monica D. Nurse > "They help me utilise all the tools available in Pabau effectively, which has significantly improved my clinic's operations and helped..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6816345) RZ Raisa Z. Clinic Manager > "very slow at times and often comes up with issues." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7090052) AS Adam S. Doctor and Director of Dr Alluris Aesthetics > "Pabau has assigned to me a team to support me with every step of the setting up their platform, which has countless integrations and..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6676671) AS Adrien S. Osteopathic clinics > "it can feel a bit overwhelming at first due to the number of features available." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6681105) AS Adam S. Doctor and Director of Dr Alluris Aesthetics > "That includes everything from princing and advice about it to making vouchers and automating consenting forms and sending out campaigns,..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6676671) EK Eric K. Clinic Owner and Clinical Specialist > "Some features can feel a bit overwhelming at the beginning, especially during the setup." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6850303) Petya S. aesthetic doctor > "Very helpful for reducing admin work and organising operations But slightly overwhelming at first due to its depth and complexity" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7149413) KV Kim V. Nurse > "Sometimes it can be complicated and often get lost when trying to resolve any problems" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6720000) MM Marin M. Manager > "It’s made managing daily operations much more efficient and organised, with everything in one easy-to-use system." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7122284) HM Heather M. Clinical Director > "Unable to use the prescription function at times." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6552178) ZB Zenaida B. Pre-reg Pharmacy technician > "From a front desk perspective, the biggest benefit is how easy it is to manage bookings and patient communication in one place." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7147015) PH Pamela H. Marketing Manager > "Having a difficult time in clinic with the pabua2 switch over." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6619550) NE Nathan E. CEO > "The software is comprehensive and the tutorial videos are beyond helpful. If one takes the time to learn the system, your clinic will..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6716737) CC Caroline C. Aesthetics Nurse > "Time consuming process from joining to getting log in details." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7004499) VV Valentina V. ANP > "The automated reminders, form linking, and loyalty tracking make it perfect for a medical aesthetics business like mine." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6865789) SQ Sadiq Q. Practice Owner > "The platform has basic bugs that are common in any software platform, indicating a lack of thorough testing before releasing features to..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737) UR Uliana R. Administrator > "The platform assists me with operations and marketing, including CRM and every step I need to complete." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7069480) AC Amanda C. Reception > "Poor customer service at the start of Pabau 2." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6826433) UR Uliana R. Administrator > "The platform assists me with operations and marketing, including CRM and every step I need to complete." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7069480) RP Ruth P. Owner > "They took my existing customer data quickly but since then I can't get up and running on a system that I am being charged for." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6226626) BT Brant T. Medical Director > "We’ve felt supported at every step, and the team has truly empowered us to customize and refine our environment to match our clinic’s..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046875) EC Emma C. clinic manager > "The report name changes are challenging." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6842358) ZB Zenaida B. Pre-reg Pharmacy technician > "It also makes communication with patients much easier, which improves the overall experience for both staff and patients." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7147015) SQ Stephanie Q. Managing Operations Partner > "Unable to send control substances with eRX requires a 3rd party option." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6461062) Paul W. GP > "The meetings were efficient, and being set up via dedicated Slack channels kept the momentum going and communication seamless. If you're..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7099561) SQ Sadiq Q. Practice Owner > "System Bugs: There are still multiple bugs present in the system despite it being in the production environment." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737) VR Verified Reviewer Founder and Nurse Prescriber > "What stood out most was the outstanding customer support - the team was responsive, knowledgeable, and went above and beyond to..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7035910) IB Imogen B. Doctor > "It could not be worse, customer service is appalling." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#SoftwareAdvice___6548024) AS Adrien S. Osteopathic clinics > "Excellent features such as online booking, appointment reminders, and secure patient record storage." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6681105) AmS Anne-marie S. Director > "Initially found Pabau very useful but since the latest software update have experienced a plethora of problems and I would not use them..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6049427) AT Asim T. Director > "As a clinician, what I value most is how clearly patient histories and clinical notes are organised." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7141881) SQ Sadiq Q. Practice Owner > "Customer Success: The Customer Success experience leaves much to be desired mainly because Customer Success staff were not trained on..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737) Iulia H. Aesthetic practitioner > "Helpful support team and many useful features for aesthetic and medical clinics." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7145514) NR Nick R. Consultant > "There is no customer service number and my in house IT service has spent hours convincing them that they have a problem." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6141986) OR Osanna R. Assistant Manager > "Not only does it effectively support the services I have already, but is able to integrate other marketing and financial services to..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6689910) BB Brett B. Office Manager > "We reached out to Pabau and they are unwilling to give us a refund (not even a partial refund)." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6204431) AG Agnes G. Founder and Adult Nurse Practitioner > "Since integrating Pabau into my aesthetic and wellness clinic, the transformation in how we manage our day-to-day operations has been..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6849495) AM Ayesha M. Operations Manager > "Using online chat causes delay in operations" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6487592) CR Cassi R. Holistic Health Practitioner > "sensitive content hidden\] were all very helpful in account set-up, navigation of the site and explanations on all aspects of learning." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7096737) BB Brett B. Office Manager > "Our account manager was not available and rarely responded to emails." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6204431) SV Sarah V. Owner > "My account Manager, \[sensitive content hidden\] has helped me to implement a really professional and organised Clinic management system..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6858839) HT Hillary T. Owner > "The time is based on the UK time and so it screwed up appointment times, employee schedules and a host of other issues." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___4235447) CM Corina M. Lead Practicioner > "Pabau’s invoicing and payment processing are seamless too, helping us keep our finances organized and professional." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6571924) DB Danielle B. Aesthetic Doctor > "I haven't found it very easy to set up sending automated consent forms." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6312163) FK Fazia K. Owner, Clinical Director, RN > "Ease of use, support, set up, affordability, number of features, the education and resources provided" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7123690) RC Richard C. IT Manager > "Software is ok but I don't think it's suitable for a serious medical business." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6029788) BT Brant T. Medical Director > "The level of customization is outstanding from tailoring forms to adapting workflows, it truly feels like the software adapts to us..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046875) KB Karlyne B. OWNER > "Some features aren’t as intuitive as they could be, which can slow things down when you’re getting started." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786) CR Cassi R. Holistic Health Practitioner > "sensitive content hidden\] were all very helpful in account set-up, navigation of the site and explanations on all aspects of learning." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7096737) JR Jaishri R. Doctor > "The payment system is a bit confusing and hard to navigate at times." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___3427696) BB Birju B. Director > "The platform feels modern, intuitive and continually evolving, and the support from the Pabau team has been excellent throughout." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7157319) KH Kelly H. Nurse Practitioner > "some of the user guide links are broken." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___3417265) SG Serena G. Director > "It is easy to navigate and has clearly been designed with clinics and aesthetics businesses in mind" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7204914) SM Steffanie M. Receptionist > "Can be difficult to navigate between features - it's not a smooth process" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___3429971) SL Shannon L. Director of operations > "Seamless integration with front office and back office, lead capture, ease of use, integration of AI, marketing efforts and integration..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7165739) AB Alon B. Director > "Also, it does not have enough integrations." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___3340432) JS Jadwiga S. Owner > "Easy integration with my business." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___3167353) DH David H. Director > "Its not that easy to use initially, lots of options" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6381821) CS Charnjit S. G.P > "Fully integrated product with excellent support" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___2969693) AD Abdulkhalik D. Doctor > "initially was difficult to get used to it" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___3395682) AB Alina B. Clinical director > "Pabau is a great software with a wide range of useful tools, really impressive and intuitive to use." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6864155) VR Verified Reviewer Office Manager > "I was not able to ever figure out Pabau, it is probably great if you can get it set up, but I am a small practice and had a hard time..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7133180) EL Erika L. Massage therapy > "The system is easy to use and has streamlined so many processes." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6869061) Karen H. Aesthetic Nurse > "Setting up forms and services very long winded and complicated at times." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7097111) TA Tolu A. Medical Director > "I love Pabau, so easy to use." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6811017) CH Carrie H. owner medical practicemedspa > "In the past, our EMR experiences once we went live we couldn't get assistance for days at a time." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7032016) ZM Zak M. Dr > "Easy and up to the point." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6858733) GB Galina B. Manager > "I did create service myself 5 times and it still not possible to add it on the invoice." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#SoftwareAdvice___6492454) [View Reviews](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) JS Jessica S. Board Certified and LIcensed Massage Therapist > "As a Licensed Massage Therapist and business owner, ClinicSense gives me a space to do everything I need, from a seamless intake process, to thorough..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7123132) SS Salvatore S. RMT > "The periodic updating of the ClinicSense platform has restricted my schedule input to a few months at which days that are bimonthly and put in manually..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7128111) CM Coline M. Owner Massage Therapist > "Actually I like many things about what they offer, such as the Business side of things with accounts payable, stats on all programs, numbers registered..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7185301) BB Brittiany B. Owner Operator > "The most tragic aspect of this software is the merging of the appointment link to my personal website which I find is lacking because I can’t customize..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7083455) NN Nicole N. owner > "It helps with client retention because it sends out automatic emails with your availability, birthday emails, prompts for Google reviews." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7187623) CL Claire L. Registered Massage Therapist > "I don't like that when you export a client file it doesn't export the clinical notes, only the client profile." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7174344) VR Verified Reviewer REGISTERED MASSAGE THERAPIST > "It’s a professional, user-friendly platform that streamlines booking, reminders, SOAP notes, and invoicing, making practice management much easier...." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021196) HD Hail D. receptionist > "there are sometimes system glitches where I am not able to add payments nor book appointments." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7117751) CC Carron C. RMT > "It has given me more time back in my day-to-day work hours and the automated appointment reminders and client prompts have helped to lessen my workload,..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7084619) Christian A. Osteopathic Manual Practitioner > "We cannot erase a patient from the system; some of them make a bug when I pick them." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7183975) DS Derwil S. Massage Therapist > "Clinicsense has completely streamlined my scheduling,client management,the online booking features saves me so much time,and my clients love how easy it..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7036067) HD Hail D. receptionist > "this can be stressful as im not sure if bookings, payments and patient information are being saved." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7117751) VS Veronica S. Massage Therapist > "I especially love their new waiting list feature, that makes it so much easier for my clients to add themselves on the list and if an appointment..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7014390) Jeremy R. Owner > "I had to really think about this one, but if I miss one feature, it would be the lack of a tracker for current time on the calendar view." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7100487) JV Jesi V. Owner, LMT > "My clients can book easily, my appointment management on my end is seamless, and I can easily process payments through my 3rd-party processor." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7088732) EK Emily K. Licensed massage therapist > "There are a few minor things that bother me, I wish it was more simplistic to place personal blocks on the calendar, I wish there was a drag and drop..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081562) SV Soni V. REGISTERED MASSAGE THERAPIST > "ClinicSense helps me everyday inAppointment management, payment processing, Scheduling and appointment management and customer support." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7074910) RP Rebekkah P. Owner > "Clinicsense is not a reliable booking system for more than one practitioner and has repeat glitches." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7022382) LS Larry S. Administration Manager > "The appointment scheduling and management functionality allows both the practitioner and the patient or client to book appointments with useful..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7027498) AL Angela L. Registered Massage Therapist > "Some of the forms I build are not accessible or as easily printable as the pre-made forms." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7019146) PS Patrick S. RMT > "I also like that customer support is very quick to reply to concerns, usually with a custom video demonstrating how exactly to navigate the system to..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7126522) SB Shannon B. Owner operator > "Older clients complain that they cannot navigate the calendar for the availability campaign emails." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021167) VR Verified Reviewer REGISTERED MASSAGE THERAPIST > "On the client-facing side, everything looks professional and polished — from the booking page to receipts and emails — which helps build trust and..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021196) NH Nicole H. Registered Massage Therapist and Owner > "I think the only drawback I have found is implementation of new features seems to take a while." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7184691) EK Emily K. Licensed massage therapist > "I love the built in internal marketing, the capability for different styles of SOAP notes, the waitlist feature, I could go on!" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081562) AK Amarina K. Owner and Licensed Massage Therapist > "I currently download an icon of the desktop version to my phone for a shortcut to the calendar instead because the phone app just feels choppy and is..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6531031) SM Sharon M. Massage Therapist > "It is a very good software that allows me to schedule clients or the clients to schedule themselves online, to send out intake forms and appointment..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6628358) AW Amber W. Massage Therapist and Esthetician > "I have noticed it’s gotten better but it’s frustrating when I’m trying to book though the app then it will freeze and I have to reinstall and start the..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7032977) JG Judith G. Massage Therapist > "Using ClinicSense has been incredibly positive because it simplifies scheduling and client notes all in one place, saving time and making client..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6572430) DW Danie W. Registered Massage Therapist > "I am finding it difficult to find a way to change the way my invoices are printing." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7017955) VR Verified Reviewer REGISTERED MASSAGE THERAPIST > "I also appreciate how SOAP notes and client records are well-organized and stored in one place, making it simple to keep track of important information." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021196) SR Susan R. Registered Massage Therapist > "The only thing this program is missing is the ability to send a receipt with multiple appointments on it. " [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6551167) LS Larry S. Administration Manager > "Communication with patients is essential, the ability to customize messages and important information on appointment reminder email facilitates this." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7027498) SC Samantha C. Registered Massage Therapist > "Trying to print out receipts from app was difficult trying to find where to do it from." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7040587) JB Jane B. Licensed Massage Therapy > "As a first time business owner, I was looking for something easy, and easy for me to navigate as I didn't have much experience in technology as far as..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7030209) CA Chad A. Applied Kinesiologist > "Currently, the cursor for clicking on the web is misaligned." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7030284) JS Jessica S. Board Certified and LIcensed Massage Therapist > "I highly recommend it for secure and thorough scheduling, notes, billing, intakes, and client communications." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7123132) KC Kala C. Owner > "The limitations of using the recommended processors though the software is unfortunate." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7026180) NH Nicole H. Registered Massage Therapist and Owner > "My overall experience with ClinicSense has been positive and it's without a doubt the best online booking and documentation system there is for solo..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7184691) KD Kat D. Owner and Therapist > "Some clients do not want to give out an email address so they are not able to use the online booking." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6693645) CF Cynthia F. Massage therapist > "Super easy and convenient layout for clients and practitioners, as well as having an amazing and quick support team that gives you detailed instructions..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7078877) SB Shannon B. Owner operator > "My older clients still have trouble navigating the availability campaign emails." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021167) DA Djoanna A. Manual Osteopathy, RMT > "The customer support team responds quickly and resolves concerns efficiently, which helps our clinic run smoothly on a daily basis" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7089903) WG Will G. Massage Therapist > "Unable to display the full service name due to the fixed window size." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342) CW Carissa W. Massage Therapist, Esthetician, Spa Owner > "It’s perfect for both massage therapists and estheticians, and it’s been amazing for me as a solo provider while also supporting my growing spa." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7085665) TH Teara H. Owner, Massage Therapist > "The only few item I don't like is that I can't do my notes on my iPhone or iPad - I can only review customer name and forms they filled out for the..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6278668) RC Rob C. Massage Therapist > "I initially starting using it because the level one pricing was super affordable and it allowed me to upgrade as needed for my business." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7080372) TK Takanori K. Counsellor Psychotherapist > "some of my clients conatacted me, saying "I have not received the receipt although I paid." " [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7079746) JG James G. Owner > "I also like the credit card capture feature prior to booking to make payment of invoices easy. " [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7075744) AG Aubrey G. Massage Therapist > "Sessions being cancelled when they're not supposed to have been canceled by the client." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6594633) AW Amber W. Massage Therapist and Esthetician > "My clients love how easy it is for them to book appointment and gives them reminder notices which also cuts down on the amount of missed appointments." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7032977) WG Will G. Massage Therapist > "Actual Booking System (Service Menu) design is one of the worst I've ever seen." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342) CL Camille L. Massage therapist > "Easy to use; reminder notifications, customer support, value for money, scheduled and appointment management." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7153425) WG Will G. Massage Therapist > "Unable to change the size of the operating window." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342) AN Ahrianna N. Massage Therapist > "I’ve been using ClinicSense since 2018 and it’s made my life as a business owner so much smoother, I recommend the platform to other massage therapists!" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7122696) MF Mia F. Registered Massage Therapist > "I do wish the app on the phone was better." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7033936) Jeremy R. Owner > "Covers all the features required by software to take my mobile massage business to the next level." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7100487) LJ Laudie J. Licensed Massage Therapist > "The fact that the pricing is based on the number of appointments monthly. If I were a multi-provider office, I believe it would create a problem for me." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6294035) CW Carolyn W. Registered Massage Therapist > "i also love that I can pull reports and keep track of taxes separately, this is a great feature." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7030978) PH Priscilla H. Naturopath and bodyworker > "Glitches (I had 4 clients show up-at different times when they were not supposed to-double booked and secretary did not notice- need better fail safe)" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6347557) CL Claire L. Registered Massage Therapist > "It's easy to use, easy to navigate, and it logs all important information with reports for different business needs." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7174344) CB Christine B. owner > "Inability to add pictures or cut and paste fliers into the email newsletter template." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6315695) JL Jennifer L. Chiropractic Physician > "It’s straight forward, offers wonderful communication options such as newsletters and birthday emails, and the customer service I’ve received is top..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6796834) WG Will G. Massage Therapist > "Hard for clients to navigate." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342) HS Heather S. MASSAGE THERAPIST > "I appreciate how Clinicsense is always striving to improve the product by adding features such as the Waitlist feature." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7023519) LV Lane V. Owner > "This is a service that should be fixed almost immediately." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6629795) NN Nicole N. owner > "I have tried other profession specific scheduling software and this one is the best for my business." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7187623) RZ ROBIN Z. Massage therapist > "So I believe it’s an error on their program" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7031079) MH Melissa H. Registered Massage Therapist > "ClinicSense makes all the work of running my schedule and documenting treatments so simple." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7011348) LB Lynann B. RMT > "not as many features as some popular programs like not being able to sign client files" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6054457) KC Kelly C. Massage Therapist > "I love that it sends a weekly email to my clients about last minute times available for their treatments." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081435) CM Cathy M. OMT > "I don't find the app as easy to use as the desktop version" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6572444) CF Coral F. Registered Massage Therapist > "My clients and I both really appreciate the appointment reminders, especially the text message option." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7032249) LAB Leigh-Anne B. Registered Massage Therapist > "Also, some features are not easily accessible when using the platform on a mobile device." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6268033) BB Brittiany B. Owner Operator > "I personally like how secure and easy the payment processing is,clients can make a deposit and if need be It can refunded with no stress." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7083455) SZ Sara Z. RMT > "Being logged in to multiple devices and getting clients signature on a consent form, it does not save on their profile when I check on another logged in..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4628734) TP Tammy P. Owner > "My clients love the ease of using the reminder of open appointment availability." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7155876) NP Nadine P. RMT > "Made the switch from paper bookings a few years ago to help deal with reminders & rescheduling- at the time I owned a clinic & had 5 massage therapists..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4599795) JF Jae F. Massage Therapist > "I also love the automation for client communication (reminders, availability email), but how there is the ability to still customize!" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6656042) AM Antwan M. Massage Therapist > "I cant do my SOAP notes in-between each client." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6137424) AN Ahrianna N. Massage Therapist > "ClinicSense has a friendly, communicative staff and a very user friendly platform." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7122696) LV Lane V. Owner > "This is a service that should be fixed almost immediately." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6629795) RR Ryan R. Massage Therapist > "Everything is quite helpful!" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7036842) JL Jacqueline L. owner > "I have never used another service." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6545917) MJC Merdy Jane C. RMT > "I highly recommend it to anyone who wants a user friendly software." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6496399) KS Krisha S. Clinic Coordinator > "Customer service for me has taken a huge dive.\[sensitive content hidden\] is just not helpful and \[sensitive content hidden\] I literally get nowhere with." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6193849) [View Reviews](https://www.capterra.com/p/178722/ClinicSense/reviews/) ## User interface [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/) 4.67 (652) [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/) 4.84 (671) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Pabau Top features 35/50 - Access Controls/Permissions - Accounting Integration - Accounts Payable - Accounts Receivable - Activity Dashboard - Activity Tracking - Administrative Processes - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Approval Process Control - Assessment Management - Audit Management - Automated Scheduling - Availability Indicator - Availability Management - Back Office Processes - Bed Management - Billing & Invoicing - Budgeting/Forecasting - Calendar Management - Calendar Sync - Care Plan Management - Cash Management - Charting - Chat/Messaging - Claims Management - Claims Scrubbing - Client Portal - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance - Compliance Management - Compliance Tracking - Contact Database - Contact Management - Credit Card Processing - Customer Database - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Data Integration - Document Management [See all features](https://www.capterra.com/p/140062/Pabau-CRM/#features) ClinicSense 28/50 - Access Controls/Permissions - Accounting Integration - Accounts Payable - Accounts Receivable - Activity Dashboard - Activity Tracking - Administrative Processes - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Approval Process Control - Assessment Management - Audit Management - Automated Scheduling - Availability Indicator - Availability Management - Back Office Processes - Bed Management - Billing & Invoicing - Budgeting/Forecasting - Calendar Management - Calendar Sync - Care Plan Management - Cash Management - Charting - Chat/Messaging - Claims Management - Claims Scrubbing - Client Portal - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance - Compliance Management - Compliance Tracking - Contact Database - Contact Management - Credit Card Processing - Customer Database - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Data Integration - Document Management [See all features](https://www.capterra.com/p/178722/ClinicSense/#features) ### Recognition Pabau is recognized as a top-rated tool in 5 Capterra Shortlist reports ClinicSense Best Value Patient Case Management Software (2026)  ### Deployment & support Pabau Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ClinicSense Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Pabau - By Pabau - Located in United Kingdom - Founded in ClinicSense - By ClinicSense - Located in Canada - Founded in 2013 ## 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