# Compare Pabau vs iTRUST 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Pabau and iTRUST based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/140062-181958/Pabau-CRM-vs-iTRUST --- # Pabau vs iTRUST Features and Cost Comparison Last updated July 9th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PabauiTRUST2/4 selected [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.7 (643)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) [iTRUST](https://www.capterra.com/p/181958/iTRUST/)[5.0 (151)](https://www.capterra.com/p/181958/iTRUST/reviews/) [## Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.7 (643)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting Price $59.00/month Value-for-Money 4.4 Functionality 4.6 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment Based on [643 reviews](#user-reviews) Positive 600 Neutral 22 Negative 21 [## iTRUST](https://www.capterra.com/p/181958/iTRUST/)[5.0 (151)](https://www.capterra.com/p/181958/iTRUST/reviews/) Starting Price Contact vendor Value-for-Money 5 Functionality 5 Ease of Use 5 Customer Service 5 Reviews Sentiment Based on [151 reviews](#user-reviews) Positive 150 Neutral 1 Negative 0 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Nextech EHR & PM 4.1 (239) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 79% of reviewers rated it above 4 stars * * * ### NextGen Office 4.0 (1,284) * * * Starting Price $300.00 Free Trial Free Version * * * User rating 79% of reviewers rated it above 4 stars * * * ### RXNT 4.3 (498) * * * Starting Price $32.00 Per User,Per Month Free Trial Free Version * * * User rating 86% of reviewers rated it above 4 stars * * * Highest Rated ### SimplePractice 4.6 (2,827) * * * Starting Price $49.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Patient Scheduling Software Best performer 27 / 41 Only Pabau - Alerts/Notifications - API - Billing & Invoicing 15 / 41 Only iTRUST - Check-in/Check-out - Commenting/Notes - Online Scheduling User satisfaction User satisfaction 4.7 User reviews[643](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Ease of use 4.4 Functionality 4.6 Value for money 4.4 Customer support 4.6 User satisfaction 5.0 User reviews[151](https://www.capterra.com/p/181958/iTRUST/reviews/) Ease of use 5.0 Functionality 5.0 Value for money 5.0 Customer support 5.0 Price starts from Price starts from $59Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Trusted by 3,500+ medical-led practices, from solo providers to multi-location groups delivering private healthcare, dermatology, wellness, and aesthetic medicine. Best for Optometrists, Ophthalmologists, Opticians, Eye Care Providers ## User reviews Pros & cons SS Sushant S. Supervisor > "What stands out for me is how it supports training new staff. Once templates and workflows are set up, it gives a clear structure for how things..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7146271) ER Elsa R. Owner > "The only downside is the e-prescription feature—I wish it could send prescriptions electronically to the pharmacy instead of via fax or email,..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7025714) SM Steve M. Director > "Our business has grown substantially over this period of time and Pabau has the scope to stick with us as we continue - we now use the system for..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7169088) SL Shannon L. Director of operations > "A little worried about customer support being mostly AI and not being able to get help when I have a patient in front of me." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7165739) NF Nicole F. Pre-Registration Pharmacy Technician > "It has made a clear difference in how organised and efficient the clinic feels day to day. Once everything is set up properly, it really supports..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7148284) KB Karlyne B. OWNER > "Some features aren’t as intuitive as they could be, which can slow things down when you’re getting started." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786) SL Shannon L. Director of operations > "Seamless integration with front office and back office, lead capture, ease of use, integration of AI, marketing efforts and integration for..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7165739) Karen H. Aesthetic Nurse > "Setting up forms and services very long winded and complicated at times." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7097111) MB Michael B. Registered Nurse > "I can tailor treatment notes, forms, and workflows to match exactly how our clinic practices, which helps keep our documentation consistent and..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046880) VR Verified Reviewer Owner and Medical director > "It's not useful for Medical services like GP clinics as it's not linked to online pharmacies and labs." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7033383) LS Luisa S. Aesthetic Nurse Practitioner > "What I like most about Pabau is how seamlessly it integrates every aspect of my clinic into one system, client records, scheduling, consent forms,..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7026437) VR Verified Reviewer Office Manager > "I was not able to ever figure out Pabau, it is probably great if you can get it set up, but I am a small practice and had a hard time contacting..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7133180) SA Syeda A. Director > "All-in-one functionality: Pabau offers tools for appointment scheduling, patient management, EMR, billing, marketing, and analytics." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7030981) JR José R. Chief I.T and Legal Officer > "There are reoccurring bugs and glitches that we have identified when using the platform." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6882933) KB Karlyne B. OWNER > "I also appreciate the customizable forms and templates, which are especially helpful for tailoring documentation to my practice." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786) CB Cassandra B. Registered Nurse > "There is a lot of personalisation that goes into the system and very time consuming." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137471) BT Brant T. Medical Director > "The level of customization is outstanding from tailoring forms to adapting workflows, it truly feels like the software adapts to us rather than the..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046875) MM Mira M. Doctors > "Sometimes glitchy and doesn’t sent patients the consent forms" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7030888) AB Aanjana B. Pre-registered Pharmacy Technician > "From a finance perspective, what I appreciate most is how payments, invoices, and treatment packages are all managed in one system." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7144976) RZ Raisa Z. Clinic Manager > "very slow at times and often comes up with issues." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7090052) VV Valentina V. ANP > "The automated reminders, form linking, and loyalty tracking make it perfect for a medical aesthetics business like mine." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6865789) VR Verified Reviewer Office Manager > "I was not able to ever set it up and paid for months without ever getting any benefit." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7133180) ER Elsa R. Owner > "Pabau is an amazing all-in-one clinic software that keeps everything organized—patients, bookings, notes, and marketing—all in one place." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7025714) VW Vicky W. Nurse > "Card machine can take a while to confirm payment has been taken" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7038235) KB Karlyne B. OWNER > "I’ve been able to tailor the system to fit my practice needs, which has made a big difference in organization and overall client experience." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786) MO Michael O. Cosmetic Physician > "Investigations are not very developed yet in terms of export of tests / import of results, not much for imaging, and no inbuilt scoring system for..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6313493) Paul W. GP > "The meetings were efficient, and being set up via dedicated Slack channels kept the momentum going and communication seamless. If you're worried..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7099561) SQ Stephanie Q. Managing Operations Partner > "Unable to send control substances with eRX requires a 3rd party option." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6461062) SP Shital P. Practice Manager > "I like that you can start and continue to use other AI systems and link them inthe marketing packages so not really havnig to start from stratch" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137220) CH Carrie H. owner medical practicemedspa > "In the past, our EMR experiences once we went live we couldn't get assistance for days at a time." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7032016) CR Cassi R. Holistic Health Practitioner > "sensitive content hidden\] were all very helpful in account set-up, navigation of the site and explanations on all aspects of learning." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7096737) CM Clara M. pharmacist ip > "Potentially, it could be too sophistication for more basic userr" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7041066) MD Monica D. Nurse > "They help me utilise all the tools available in Pabau effectively, which has significantly improved my clinic's operations and helped generate more..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6816345) GB Galina B. Manager > "I did create service myself 5 times and it still not possible to add it on the invoice." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#SoftwareAdvice___6492454) TX Tracy X. Clinical Director > "Pabau integrates with multiple apps well including iCal, stripe, Mailchimp etc, can switch in between companies and clinic locations easily" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6392176) CC Caroline C. Aesthetics Nurse > "Time consuming process from joining to getting log in details." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7004499) SV Sarah V. Owner > "My account Manager, \[sensitive content hidden\] has helped me to implement a really professional and organised Clinic management system that..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6858839) AS Adrien S. Osteopathic clinics > "it can feel a bit overwhelming at first due to the number of features available." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6681105) AS Adam S. Doctor and Director of Dr Alluris Aesthetics > "Pabau has assigned to me a team to support me with every step of the setting up their platform, which has countless integrations and customisation,..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6676671) EK Eric K. Clinic Owner and Clinical Specialist > "Some features can feel a bit overwhelming at the beginning, especially during the setup." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6850303) AS Adam S. Doctor and Director of Dr Alluris Aesthetics > "That includes everything from princing and advice about it to making vouchers and automating consenting forms and sending out campaigns, giving me..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6676671) AM Ayesha M. Operations Manager > "Using online chat causes delay in operations" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6487592) Petya S. aesthetic doctor > "Very helpful for reducing admin work and organising operations But slightly overwhelming at first due to its depth and complexity" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7149413) KV Kim V. Nurse > "Sometimes it can be complicated and often get lost when trying to resolve any problems" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6720000) MM Marin M. Manager > "It’s made managing daily operations much more efficient and organised, with everything in one easy-to-use system." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7122284) HM Heather M. Clinical Director > "Unable to use the prescription function at times." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6552178) ZB Zenaida B. Pre-reg Pharmacy technician > "From a front desk perspective, the biggest benefit is how easy it is to manage bookings and patient communication in one place." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7147015) PH Pamela H. Marketing Manager > "Having a difficult time in clinic with the pabua2 switch over." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6619550) Paul W. GP > "I had originally braced myself for days of solo data entry and setup, but the team took that weight off my shoulders entirely." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7099561) SQ Sadiq Q. Practice Owner > "The platform has basic bugs that are common in any software platform, indicating a lack of thorough testing before releasing features to the public." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737) NE Nathan E. CEO > "The software is comprehensive and the tutorial videos are beyond helpful. If one takes the time to learn the system, your clinic will save time,..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6716737) AC Amanda C. Reception > "Poor customer service at the start of Pabau 2." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6826433) KaR Kelly-ann R. Facial aesthetician > "The customer support is outstanding and being able to provide suggestions for new innovative ideas on the platform" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7083683) MA Mohammed A. Medical Director > "Lies about the functionality of the system at sales call, and also the lack of support when contacting regarding problems to becdolved" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___4937383) UR Uliana R. Administrator > "The platform assists me with operations and marketing, including CRM and every step I need to complete." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7069480) RP Ruth P. Owner > "They took my existing customer data quickly but since then I can't get up and running on a system that I am being charged for." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6226626) UR Uliana R. Administrator > "The platform assists me with operations and marketing, including CRM and every step I need to complete." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7069480) EC Emma C. clinic manager > "The report name changes are challenging." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6842358) BT Brant T. Medical Director > "We’ve felt supported at every step, and the team has truly empowered us to customize and refine our environment to match our clinic’s needs." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046875) SQ Sadiq Q. Practice Owner > "System Bugs: There are still multiple bugs present in the system despite it being in the production environment." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737) ZB Zenaida B. Pre-reg Pharmacy technician > "It also makes communication with patients much easier, which improves the overall experience for both staff and patients." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7147015) IB Imogen B. Doctor > "It could not be worse, customer service is appalling." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#SoftwareAdvice___6548024) VR Verified Reviewer Founder and Nurse Prescriber > "What stood out most was the outstanding customer support - the team was responsive, knowledgeable, and went above and beyond to accommodate my busy..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7035910) AmS Anne-marie S. Director > "Initially found Pabau very useful but since the latest software update have experienced a plethora of problems and I would not use them again based..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6049427) AS Adrien S. Osteopathic clinics > "Excellent features such as online booking, appointment reminders, and secure patient record storage." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6681105) SQ Sadiq Q. Practice Owner > "Customer Success: The Customer Success experience leaves much to be desired mainly because Customer Success staff were not trained on Pabau 2..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737) AT Asim T. Director > "As a clinician, what I value most is how clearly patient histories and clinical notes are organised." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7141881) NR Nick R. Consultant > "There is no customer service number and my in house IT service has spent hours convincing them that they have a problem." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6141986) Iulia H. Aesthetic practitioner > "Helpful support team and many useful features for aesthetic and medical clinics." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7145514) BB Brett B. Office Manager > "We reached out to Pabau and they are unwilling to give us a refund (not even a partial refund)." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6204431) OR Osanna R. Assistant Manager > "Not only does it effectively support the services I have already, but is able to integrate other marketing and financial services to elevate the..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6689910) DH David H. Director > "Its not that easy to use initially, lots of options" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6381821) AG Agnes G. Founder and Adult Nurse Practitioner > "Since integrating Pabau into my aesthetic and wellness clinic, the transformation in how we manage our day-to-day operations has been incredible." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6849495) BB Brett B. Office Manager > "Our account manager was not available and rarely responded to emails." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6204431) Paul W. GP > "Exceptional onboarding that exceeded every expectation It’s always a great feeling when a software transition actually feels like a partnership..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7099561) HT Hillary T. Owner > "The time is based on the UK time and so it screwed up appointment times, employee schedules and a host of other issues." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___4235447) CM Corina M. Lead Practicioner > "Pabau’s invoicing and payment processing are seamless too, helping us keep our finances organized and professional." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6571924) DB Danielle B. Aesthetic Doctor > "I haven't found it very easy to set up sending automated consent forms." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6312163) FK Fazia K. Owner, Clinical Director, RN > "Ease of use, support, set up, affordability, number of features, the education and resources provided" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7123690) RC Richard C. IT Manager > "Software is ok but I don't think it's suitable for a serious medical business." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6029788) [View Reviews](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) VR Verified Reviewer HR Generalist > "The system is powerful yet intuitive, offering strong security, excellent workflow automation, and seamless..." [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7053651) Kegan O. Operations Manager > "some advanced features take time to learn, and the initial setup can feel a bit overwhelming." [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7125978) DK David K. Owner Operator > "I like the work flow and auto-coding features to equip the employee with many tools that they would need for..." [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7160514) VR Verified Reviewer Admin > "The initial learning curve can be a bit steep, especially for new users." [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7144423) VR Verified Reviewer HR Generalist > "I loved how iTRUST combines a clean, user-friendly interface with powerful AI-driven features that streamline..." [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7053651) VR Verified Reviewer Owner > "There were moments where the process felt a bit slow or repetitive." [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7125975) VR Verified Reviewer Admin > "Once familiar with the system, navigation becomes fairly intuitive, and the interface supports day-to-day tasks..." [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7144423) JW Joe W. Owner > "The platform could be clunky at times and not always easy to navigate, which made using it a bit frustrating." [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7001081) VR Verified Reviewer Project Manager > "iTRUST has improved workflow efficiency, reduced patient wait times, and helped us manage billing more accurately." [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7054044) Christopher O. Paralegal > "That this platform was not created sooner." [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7144214) Kegan O. Operations Manager > "The patient communicate tools are useful, helping streamline outreach and follow up" [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7125978) RM Richard M. Patient Care Coordinator > "Sometimes the automation system makes minor mistakes." [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7000476) Kegan O. Operations Manager > "It provides a strong combination of ease of use, reliable patient communication tools, and solid security features" [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7125978) Christopher O. Paralegal > "I do not have many issues with this product." [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7144214) Gavin G. Administrator > "The interface is clean and intuitive, which saves time and reduces errors." [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7125868) Willi V. President > "Doing all these things in a coordinated way, using our old manual method, was a mess." [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___6826144) VR Verified Reviewer Customer support specialist > "Communication with patients has been smooth and reliable, which really helps keep everything organized." [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7144274) VR Verified Reviewer Operations Director > "The thing that I least like about iTRUST is the price point." [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___6852910) Anthony S. Editor > "The platform felt user-friendly, and everything was clearly explained, which made completing the tasks quick and..." [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7144325) Kathrine K. Planning Tech > "The pricing is a little bit expensive per month." [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___6670056) VR Verified Reviewer Customer support specialist > "The platform is user-friendly, with a clean layout that makes it easy to navigate and find what you need." [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7144274) VR Verified Reviewer Admin Asst > "It took me a while to get the hang of how it all flows together." [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___5057065) [View Reviews](https://www.capterra.com/p/181958/iTRUST/reviews/) ## User interface [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/) 4.66 (643) No images or videos provided by vendor ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Pabau Top features 27/41 - AI Copilot - Alerts/Notifications - API - Approval Process Control - Billing & Invoicing - Broadcast Messaging - Calendar Management - Cancellation Management - Check-in/Check-out - Commenting/Notes - Customizable Branding - Electronic Signature - Email Marketing - EMR/EHR - Faculty/Staff Management - Generative AI - HIPAA Compliant - Insurance Eligibility Verification - Mobile Access - Multi-Location - Multi-Physician - Multiple Appointment Types - No-Show Tracking - Online Scheduling - Patient Communications - Patient Intake - Patient Portal - Patient Questionnaires - Patient Records Management - Payment Processing - Pre-Appointment Screening - Prescription Renewal - Recurring Appointments - Reminders - Reporting/Analytics - Room Scheduling - SMS Messaging - Task Management - Third-Party Integrations - Virtual Meetings - Wait List Management [See all features](https://www.capterra.com/p/140062/Pabau-CRM/#features) iTRUST 15/41 - AI Copilot - Alerts/Notifications - API - Approval Process Control - Billing & Invoicing - Broadcast Messaging - Calendar Management - Cancellation Management - Check-in/Check-out - Commenting/Notes - Customizable Branding - Electronic Signature - Email Marketing - EMR/EHR - Faculty/Staff Management - Generative AI - HIPAA Compliant - Insurance Eligibility Verification - Mobile Access - Multi-Location - Multi-Physician - Multiple Appointment Types - No-Show Tracking - Online Scheduling - Patient Communications - Patient Intake - Patient Portal - Patient Questionnaires - Patient Records Management - Payment Processing - Pre-Appointment Screening - Prescription Renewal - Recurring Appointments - Reminders - Reporting/Analytics - Room Scheduling - SMS Messaging - Task Management - Third-Party Integrations - Virtual Meetings - Wait List Management [See all features](https://www.capterra.com/p/181958/iTRUST/#features) ### Recognition Pabau is recognized as a top-rated tool in 5 Capterra Shortlist reports iTRUST Best Value OptometrySoftware (2026)  Best Value OptometrySoftware (2024)  Best Value OptometrySoftware (2023)  ### Deployment & support Pabau Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos iTRUST Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Pabau - By Pabau - Located in United Kingdom - Founded in iTRUST - By iTRUST - Located in United States - Founded in ## Popular Comparisons [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (643)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (367)](https://www.capterra.com/p/124590/EMA/reviews/) $59/month Price Contact vendor for pricing 4.6 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124590-140062/EMA-vs-Pabau-CRM) [iTRUST](https://www.capterra.com/p/181958/iTRUST/)[4.97 (151)](https://www.capterra.com/p/181958/iTRUST/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,371)](https://www.capterra.com/p/129169/Tebra/reviews/) $0/month Price Contact vendor for pricing 5.0 Features 3.8 5.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129169-181958/Tebra-vs-iTRUST) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (643)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $59/month Price $0 4.6 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/140062-195467/Pabau-CRM-vs-Care-Patron) [iTRUST](https://www.capterra.com/p/181958/iTRUST/)[4.97 (151)](https://www.capterra.com/p/181958/iTRUST/reviews/) vs [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (967)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) $0/month Price $69/month 5.0 Features 4.5 5.0 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/118981-181958/TherapyNotes-com-vs-iTRUST) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (643)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [DocVilla](https://www.capterra.com/p/203619/DocVilla/)[4.97 (74)](https://www.capterra.com/p/203619/DocVilla/reviews/) $59/month Price $100/month 4.6 Features 5.0 4.4 Ease of Use 5.0 [View full comparison](https://www.capterra.com/compare/140062-203619/Pabau-CRM-vs-DocVilla) [iTRUST](https://www.capterra.com/p/181958/iTRUST/)[4.97 (151)](https://www.capterra.com/p/181958/iTRUST/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/) $0/month Price $54/month 5.0 Features 4.6 5.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/178984-181958/Jane-App-vs-iTRUST) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (643)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,371)](https://www.capterra.com/p/129169/Tebra/reviews/) $59/month Price Contact vendor for pricing 4.6 Features 3.8 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129169-140062/Tebra-vs-Pabau-CRM) [iTRUST](https://www.capterra.com/p/181958/iTRUST/)[4.97 (151)](https://www.capterra.com/p/181958/iTRUST/reviews/) vs [Noterro](https://www.capterra.com/p/164994/SOAP-Vault/)[4.75 (626)](https://www.capterra.com/p/164994/SOAP-Vault/reviews/) $0/month Price $30/month 5.0 Features 4.5 5.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/164994-181958/SOAP-Vault-vs-iTRUST) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (643)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (911)](https://www.capterra.com/p/98735/athenaOne/reviews/) $59/month Price Contact vendor for pricing 4.6 Features 3.8 4.4 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/98735-140062/athenaOne-vs-Pabau-CRM) [iTRUST](https://www.capterra.com/p/181958/iTRUST/)[4.97 (151)](https://www.capterra.com/p/181958/iTRUST/reviews/) vs [CHIROSPRING](https://www.capterra.com/p/141960/ChiroSpring/)[4.92 (185)](https://www.capterra.com/p/141960/ChiroSpring/reviews/) $0/month Price $149/month 5.0 Features 4.9 5.0 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/141960-181958/ChiroSpring-vs-iTRUST) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (643)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [HST Pathways](https://www.capterra.com/p/178241/HST-Pathways/)[4.10 (59)](https://www.capterra.com/p/178241/HST-Pathways/reviews/) $59/month Price Contact vendor for pricing 4.6 Features 4.3 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/140062-178241/Pabau-CRM-vs-HST-Pathways) [iTRUST](https://www.capterra.com/p/181958/iTRUST/)[4.97 (151)](https://www.capterra.com/p/181958/iTRUST/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) $0/month Price $49/month 5.0 Features 4.3 5.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130710-181958/SimplePractice-vs-iTRUST)