# Compare Pabau vs Practice Mate 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Pabau and Practice Mate based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/140062-210524/Pabau-CRM-vs-Practice-Mate --- # Pabau vs Practice Mate Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PabauPractice Mate2/4 selected [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.7 (613)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.5 (170)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) [## Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.7 (613)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting Price $59.00/month Value-for-Money 4.4 Functionality 4.6 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment Based on [613 reviews](#user-reviews) Positive 571 Neutral 22 Negative 20 [## Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.5 (170)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment LB TB SM Based on [170 reviews](#user-reviews) Positive 155 Neutral 8 Negative 7 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### Advanced Data Systems 4.6 (109) * * * Starting Price $350.00 Per User,One Time Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * ### RXNT 4.3 (495) * * * Starting Price $319.00 Per User,Per Month Free Trial Free Version * * * User rating 86% of reviewers rated it above 4 stars * * * ### TheraNest 4.4 (1,030) * * * Starting Price $29.00 Per User,Per Month Free Trial Free Version * * * User rating 87% of reviewers rated it above 4 stars * * * ### NextGen Office 4.0 (1,279) * * * Starting Price $300.00 Free Trial Free Version * * * User rating 79% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 2,561 reviews from medical practice management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 84%Fit High performer Feature ratings HIPAA Compliant 4.7 Charting 4.3 Patient Records Management 4.7 Practice Management 4.5 Appointment Management 4.7 73%Fit Missing features Feature ratings HIPAA Compliant 4.9 Charting NA Patient Records Management 4.3 Practice Management 4.5 Appointment Management 4.9 User satisfaction User satisfaction 4.7 User reviews[613](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Ease of use 4.4 Functionality 4.6 Value for money 4.4 Customer support 4.6 User satisfaction 4.5 User reviews[170](https://www.capterra.com/p/210524/Practice-Mate/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.6 Customer support 4.5 Price starts from Price starts from $59Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Trusted by 3,500+ medical-led practices, from solo providers to multi-location groups delivering private healthcare, dermatology, wellness, and aesthetic medicine. Best for Practice Mate by Office Ally is a practice management software that simplifies revenue cycle management, reporting, billing, and streamlined booking to increase practice efficiency. ## User reviews Pros & cons MB Michael B. Registered Nurse > "I can tailor treatment notes, forms, and workflows to match exactly how our clinic practices, which helps keep our documentation consistent..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046880) ER Elsa R. Owner > "The only downside is the e-prescription feature—I wish it could send prescriptions electronically to the pharmacy instead of via fax or..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7025714) LS Luisa S. Aesthetic Nurse Practitioner > "What I like most about Pabau is how seamlessly it integrates every aspect of my clinic into one system, client records, scheduling,..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7026437) MO Michael O. Cosmetic Physician > "Investigations are not very developed yet in terms of export of tests / import of results, not much for imaging, and no inbuilt scoring..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6313493) SA Syeda A. Director > "All-in-one functionality: Pabau offers tools for appointment scheduling, patient management, EMR, billing, marketing, and analytics." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7030981) VR Verified Reviewer Owner and Medical director > "It's not useful for Medical services like GP clinics as it's not linked to online pharmacies and labs." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7033383) BT Brant T. Medical Director > "The level of customization is outstanding from tailoring forms to adapting workflows, it truly feels like the software adapts to us rather..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046875) MM Mira M. Doctors > "Sometimes glitchy and doesn’t sent patients the consent forms" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7030888) ER Elsa R. Owner > "Pabau is an amazing all-in-one clinic software that keeps everything organized—patients, bookings, notes, and marketing—all in one place." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7025714) VW Vicky W. Nurse > "Card machine can take a while to confirm payment has been taken" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7038235) MD Monica D. Nurse > "They help me utilise all the tools available in Pabau effectively, which has significantly improved my clinic's operations and helped..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6816345) Karen H. Aesthetic Nurse > "Setting up forms and services very long winded and complicated at times." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7097111) VV Valentina V. ANP > "The automated reminders, form linking, and loyalty tracking make it perfect for a medical aesthetics business like mine." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6865789) CH Carrie H. owner medical practicemedspa > "In the past, our EMR experiences once we went live we couldn't get assistance for days at a time." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7032016) UR Uliana R. Administrator > "The platform assists me with operations and marketing, including CRM and every step I need to complete." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7069480) CM Clara M. pharmacist ip > "Potentially, it could be too sophistication for more basic userr" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7041066) UR Uliana R. Administrator > "The platform assists me with operations and marketing, including CRM and every step I need to complete." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7069480) JR José R. Chief I.T and Legal Officer > "There are reoccurring bugs and glitches that we have identified when using the platform." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6882933) BT Brant T. Medical Director > "We’ve felt supported at every step, and the team has truly empowered us to customize and refine our environment to match our clinic’s needs." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046875) SQ Sadiq Q. Practice Owner > "The platform has basic bugs that are common in any software platform, indicating a lack of thorough testing before releasing features to..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737) Paul W. GP > "The meetings were efficient, and being set up via dedicated Slack channels kept the momentum going and communication seamless. If you're..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7099561) RZ Raisa Z. Clinic Manager > "very slow at times and often comes up with issues." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7090052) VR Verified Reviewer Founder and Nurse Prescriber > "What stood out most was the outstanding customer support - the team was responsive, knowledgeable, and went above and beyond to accommodate..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7035910) EK Eric K. Clinic Owner and Clinical Specialist > "Some features can feel a bit overwhelming at the beginning, especially during the setup." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6850303) AG Agnes G. Founder and Adult Nurse Practitioner > "Since integrating Pabau into my aesthetic and wellness clinic, the transformation in how we manage our day-to-day operations has been..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6849495) SQ Stephanie Q. Managing Operations Partner > "Unable to send control substances with eRX requires a 3rd party option." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6461062) CR Cassi R. Holistic Health Practitioner > "sensitive content hidden\] were all very helpful in account set-up, navigation of the site and explanations on all aspects of learning." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7096737) SQ Sadiq Q. Practice Owner > "System Bugs: There are still multiple bugs present in the system despite it being in the production environment." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737) TX Tracy X. Clinical Director > "Pabau integrates with multiple apps well including iCal, stripe, Mailchimp etc, can switch in between companies and clinic locations easily" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6392176) SQ Sadiq Q. Practice Owner > "Customer Success: The Customer Success experience leaves much to be desired mainly because Customer Success staff were not trained on Pabau..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737) SV Sarah V. Owner > "My account Manager, \[sensitive content hidden\] has helped me to implement a really professional and organised Clinic management system that..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6858839) GB Galina B. Manager > "I did create service myself 5 times and it still not possible to add it on the invoice." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#SoftwareAdvice___6492454) AS Adam S. Doctor and Director of Dr Alluris Aesthetics > "Pabau has assigned to me a team to support me with every step of the setting up their platform, which has countless integrations and..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6676671) CC Caroline C. Aesthetics Nurse > "Time consuming process from joining to getting log in details." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7004499) AS Adam S. Doctor and Director of Dr Alluris Aesthetics > "That includes everything from princing and advice about it to making vouchers and automating consenting forms and sending out campaigns,..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6676671) AC Amanda C. Reception > "Poor customer service at the start of Pabau 2." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6826433) AM Amelia M. Director > "Pabau 2 has truly elevated the way I run my clinic, allowing me to focus more on my clients and less on admin." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6825945) AS Adrien S. Osteopathic clinics > "it can feel a bit overwhelming at first due to the number of features available." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6681105) RH Robert H. Doctor > "The staff is very helpful and engaged in making Pabau individualised and tailored to specific business needs." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7070347) EC Emma C. clinic manager > "The report name changes are challenging." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6842358) MM Marin M. Manager > "It’s made managing daily operations much more efficient and organised, with everything in one easy-to-use system." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7122284) AM Ayesha M. Operations Manager > "Using online chat causes delay in operations" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6487592) Paul W. GP > "I had originally braced myself for days of solo data entry and setup, but the team took that weight off my shoulders entirely." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7099561) KV Kim V. Nurse > "Sometimes it can be complicated and often get lost when trying to resolve any problems" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6720000) NE Nathan E. CEO > "The software is comprehensive and the tutorial videos are beyond helpful. If one takes the time to learn the system, your clinic will save..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6716737) HM Heather M. Clinical Director > "Unable to use the prescription function at times." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6552178) KaR Kelly-ann R. Facial aesthetician > "The customer support is outstanding and being able to provide suggestions for new innovative ideas on the platform" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7083683) PH Pamela H. Marketing Manager > "Having a difficult time in clinic with the pabua2 switch over." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6619550) AS Adrien S. Osteopathic clinics > "Excellent features such as online booking, appointment reminders, and secure patient record storage." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6681105) DB Danielle B. Aesthetic Doctor > "I haven't found it very easy to set up sending automated consent forms." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6312163) NA Norman A. Business Development Manager > "I have also used the community topics folder to recommend what is best to help the system and they have taken some great recommendations." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7039015) MA Mohammed A. Medical Director > "Lies about the functionality of the system at sales call, and also the lack of support when contacting regarding problems to becdolved" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___4937383) TN TuAnh N. Manager > "I especially appreciate the seamless integration between patient records, appointments, and communication tools." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6812566) RP Ruth P. Owner > "They took my existing customer data quickly but since then I can't get up and running on a system that I am being charged for." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6226626) AM Amelia M. Director > "The transition from alternative software highlighted just how much more efficient and intuitive Pabau 2 is for managing every aspect of my..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6825945) JBT Jean-Baptiste T. GP > "Initially a bit difficult to navigate" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6250791) OR Osanna R. Assistant Manager > "Not only does it effectively support the services I have already, but is able to integrate other marketing and financial services to..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6689910) IB Imogen B. Doctor > "It could not be worse, customer service is appalling." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#SoftwareAdvice___6548024) NU Nav U. Beauty Therapist > "Amazing platform that I use for my Laser & Hair Removal clinic!" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7030180) AmS Anne-marie S. Director > "Initially found Pabau very useful but since the latest software update have experienced a plethora of problems and I would not use them..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6049427) MM Michelle M. Skincare Specialist > "The product is very intuitive and allows you to keep all client records in one place." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6822007) NR Nick R. Consultant > "There is no customer service number and my in house IT service has spent hours convincing them that they have a problem." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6141986) SQ Sadiq Q. Practice Owner > "Cloud-Based Platform: The cloud-based nature of Pabau ensures that data is securely stored and accessible from anywhere." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737) BB Brett B. Office Manager > "We reached out to Pabau and they are unwilling to give us a refund (not even a partial refund)." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6204431) NU Nav U. Beauty Therapist > "I’ve had fantastic support from \[sensitive content hidden\] — they’ve been incredibly helpful in guiding me through updates and changes,..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7030180) DH David H. Director > "Its not that easy to use initially, lots of options" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6381821) LS Luisa S. Aesthetic Nurse Practitioner > "From managing patients and treatments to marketing and reporting, it’s all in one place and easy to use." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7026437) BB Brett B. Office Manager > "Our account manager was not available and rarely responded to emails." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6204431) Paul W. GP > "Exceptional onboarding that exceeded every expectation It’s always a great feeling when a software transition actually feels like a..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7099561) HT Hillary T. Owner > "The time is based on the UK time and so it screwed up appointment times, employee schedules and a host of other issues." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___4235447) CM Corina M. Lead Practicioner > "Pabau’s invoicing and payment processing are seamless too, helping us keep our finances organized and professional." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6571924) RC Ran C. Owner > "SMS cost you a lot of money and integration with Credit Card will cost you the processing fee from the merchant and Palau itself" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___3593923) SS Sarah S. Director > "What really stood out was how diligent and responsive the team was, , and every query was met with a friendly, knowledgeable response." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7028312) RC Richard C. IT Manager > "Software is ok but I don't think it's suitable for a serious medical business." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6029788) NF Naomi F. Nurse > "The system itself does a lot for you when you utilise its features." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046312) NK Nicola K. MLD Therapist > "I can't understand, why, if someone has already paid in full, they cannot book appointments from the package they have paid for. " [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___3756410) MA Maziyah A. Doctor > "Customer support, ease of on boarding with regular meetings and multiple sources of information." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7043658) KA Khaldoon A. Director > "Occasional glitches sometimes arise, which may result in a failure to send forms to some clients." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___3689227) VR Verified Reviewer Founder and Nurse Prescriber > "Pabau is an excellent, user-friendly system that’s incredibly easy to navigate, even for those new to clinic management software." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7035910) MM Malti M. Director > "Simple reports do not show the data that it should and staff do not know the reasons" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___3883436) [View Reviews](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) LB Laura B. Provider > "I can submit all insurance claims, prepare billing statements; it has been an invaluable product for my..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7042711) TB Tina B. Director of RCM > "The way the excel reports download requiring a number of irritating excel functions to allow one to sort..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897) TB Tina B. Director of RCM > "Customer support, simplicity, no contract, affordability, and fast processing and claim turnaround. When..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897) AS Anna S. owner operator > "There app video platform does not allow for my to pick virtual sessions, because I am not on the virtual..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848744) SM Susan M. Therapist > "They’ve added a video library that can help you not only learn how to use the software but it’s there..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336) MR Misty R. Therapist > "What I like least is how cumbersome it is to add new patients: the process is a bit tedious and it takes..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852) CC Carolyn C. NP > "Accurate, user-friendly software supported by responsive, high‑quality customer service that enhances..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071102) BA Barbara A. Licensed Clinical Social Worker > "This results in claims being rejected as "Duplicates," when in fact, they were inputted only once." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7080240) MD Marie D. LICSW Mental Health Therapist > "Practice Mate secures patient information online and is a good value for the monthly, deductible..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7057746) RK Rhonda K. Billing Coordinator > "It is antiquated and needs improvement with billing, especially with reports (claims ready to be filed)..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182) TB Tina B. Manager > "We can do all that is needed from one application for our patients and it's secure and compliant." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7089794) AC Angela C. Admin Asst > "Editing forms and/or invoices are not user-friendly or there is no capability to do this function." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846863) LV LAURIE V. licensed massage therapist > "As a very small business, this allows me to bill insurances, easily and at no additional cost! If I..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6847349) RK Rhonda K. Billing Coordinator > "Also, lacks a report that shows claim details before batching and filing claims." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182) SM Susan M. Therapist > "There is a little bit of a learning curve with any new system but for me most of the system made sense..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336) TC Tonn C. Owner > "This is quite time consuming and labor intensive and not scalable when you're expanding your practice." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#SoftwareAdvice___7036359) HS Henry S. Psychologist > "It keeps track of my clients information and makes billing easy." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034728) ML Marianne L. PRACTICE MANAGER > "It does not keep track of duplication." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034791) GC Genata C. Clinical Psychologist > "I am able to do my own billing with minimal effort and low overhead. " [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071272) SM SALLY M. Owner, Speech Pathologist > "Time on line waiting for support, mild confusion in services offered original and new service center." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846835) MR Misty R. Therapist > "I also like the quick feedback if a claim was submitted incorrectly as well." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852) MM Mina M. owner > "Also doesn't keep more than about 100 claims / patient visits for viewing" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846399) KB Kristen B. Psychologist > "The efficiency of submitting my claims each week is phenomenal." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071419) PS Patricia S. Mental Health Therapist > "The video appointment- virtual appointment feature is non functional for me. And it sends an email to my..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994908) GC Genata C. Clinical Psychologist > "Practice Mate makes it easy to set up patient profiles and verify coverage. " [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071272) KA KIMBERLY A. CODING AND BILLING SPECIALIST > "I do still have glitch issues." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7050771) MR Misty R. Therapist > "The website is secure and HIPPA compliant without being overly complicated" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852) RK Rhonda K. Billing Coordinator > "Too many steps when posting payments." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182) AS Alysha S. LMFT > "I also like that it stores all of my patient information and it's easy to edit." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034931) BR Barbara R. Administrative Assistance > "sometimes the telephone wait is long!" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848656) TC Tonn C. Owner > "Ironically, their antiquated interface makes it easier to use without all the confusing bells and..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#SoftwareAdvice___7036359) LB Lauren B. Occupational Therapist > "Not being able to insert charts in documentation" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6582400) SC Shelly C. Owner, Billing Specialist > "I feel thankful for the support I can get daily over the phone and when they can login to my computer..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6854532) MM Mina M. owner > "Hard to find reports/invoices etc." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846399) ME Mark E. Clinician > "The billing system consistently works well and any issues are easily resolved." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034742) HS Henry S. Psychologist > "I don't want to learn a new system." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034728) AS Anna S. owner operator > "Clients are able to go in and schedule their own appointments which we all find very helpful." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848744) MS Maya S. Administrator > "The other feature that does not work is when insurance payers retract the monies it is difficult to post..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5057492) MF Michelle F. vp of operations > "fixing repairable claims is easy." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034714) ME Melissa E. Licensed Massage Therapist > "The fee for certain claims, and the inability to submit claims to auto insurance companies" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046217) LS Leena S. Physician > "Easy billing excellent value for money fast reliable system I have been using for several years and..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7075425) QZ Qinghui Z. Doctor > "no Chinese characters support and the insurance payment can't link to the billed visits automictically." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022520) KA KIMBERLY A. CODING AND BILLING SPECIALIST > "That is very much appreciated when you are busy and don't have time to wait." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7050771) FL Frances L. admin assistant > "User friendly for people that are not computer savvy." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6797970) IK Ilene K. Owner > "It is a cost effective way to submit claims, obtain claims status and reconcile accounts for the small..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994013) JW Jackie W. Administrative > "don't like that you can't make date changes on it once it goes through we are not all perfect an enter a..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5024187) AF Angela F. Office Manager > "I appreciate the scheduling features and ability to have patients fill out intake documents online and..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046577) DB Diane B. Provider > "I stopped looking for answers in the users manual because it is so big and detailed I get lost in the..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4997820) AH Amy H. Clinical Social Worker > "Simple and easy to use, inexpensive, and ability to be able to track notes if I wish to do so." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846184) KO Kathy O. Medical biller > "I don't like that we can't customize accounting reports." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4993992) CP Carolyn P. Lab Manager > "Most of our payors pay us through Practice Mate, it's quick, convenient, the tech support is good and..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4998700) SM Sarah M. Psychotherapist > "When there is a problem, it is a lot to sort out, but that is often with the insurance company, not..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5062145) CS Catherine S. Provider > "I would recommend Practice Mate to anyone running a small practice." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7060740) SA Stephen A. Manager/Counselor > "I think the most frustrating thing about PracticeMate are due to the necessities of compliance than..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5034070) TB Tina B. Director of RCM > "I really like OA/PM and have been promoting it to small provider practices for at least the past 20..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897) JTJ Jorn T J. D.C. - Doctor of Chiropractic > "Date entry (DOB, injury date etc.) is inconsistent." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5044338) CB Caroljean B. clinical psychologist > "Excellent product, service, value, and customer support." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7035337) TD Tuan D. Physician/Medical Director > "Prescription part has a lot of features that seem very poorly designed." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317) SG Susanne G. Licensed Mental Health Counselor > "Once I learned practice mate, it name quite easy to use and I have rarely had a problem that could not..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071410) GG Gabrielle G. Billing Manager > "Some of the canned reports don't seem to work." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022347) JC Julie C. Billing Specialist > "Premier (not sure what the actual name is) Onboarding was extremely helpful" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7035496) JK James K. PRESIDENT > "As with all Cloud systems, we are at the mercy of network connections." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046482) CB Caroljean B. clinical psychologist > "Excellent customer support." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7035337) TD Tuan D. Physician/Medical Director > "Many small details and features difficult for me to explain." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317) LK Lori K. Owner Licensed Professional Counselor > "Great value for the money and security has been great." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070805) TN Tammy N. LPC > "I don't like the fact that all the practitioners can see each others reports." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5021862) KB Kate B. Psychologist > "Overall it is very easy to use." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071057) JG Jane G. Clinical Psychologist > "Had trouble with the practice management area which I tired briefly." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4995113) CM Cheryl M. Administrator > "It has been easy to learn and to navigate." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7035164) DB Diane B. Provider > "I would have way more overhead if I could not have learned of this program." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4997820) SM Susan M. Therapist > "That is a time saver as well." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336) TD Tuan D. Physician/Medical Director > "Not dynamic." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317) CYH Chen-Ying H. Owner > "Easy to use." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071591) JA Julie A. psychologist > "Too costly once one retires." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4999974) MF Michelle F. vp of operations > "it is user friendly." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034714) SL Sierra L. Chiropractic physician > "Canceling is a pain." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4874360) HS Henry S. Psychologist > "A great value for the cost." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034728) SCC Sik Chi C. Acupuncturist > "Fee if not careful." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994183) KB Kristen B. Psychologist > "The learning curve is very simple." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071419) AR Amanda R. OFFICE MANAGER > "Billing was difficult and lengthy." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4635768) [View Reviews](https://www.capterra.com/p/210524/Practice-Mate/reviews/) ## User interface [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/) 4.65 (613) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/) 4.55 (170) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Pabau Top features 38/45 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Calendar Management - Charting - Claims Management - Claims Scrubbing - Clinic Interoperability - Communication Management - Compliance Management - Document Management - Electronic Payments - EMR/EHR - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Insurance Eligibility Verification - Insurance Management - Inventory Management - Live Chat - Medical Billing - Multi-Location - Multi-Physician - Patient Engagement - Patient Intake - Patient Portal - Patient Records Management - Patient Scheduling - Physician Scheduling - Practice Management - Registration Management - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine - Telemedicine Integration - Template Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/140062/Pabau-CRM/#features) Practice Mate 30/45 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Calendar Management - Charting - Claims Management - Claims Scrubbing - Clinic Interoperability - Communication Management - Compliance Management - Document Management - Electronic Payments - EMR/EHR - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Insurance Eligibility Verification - Insurance Management - Inventory Management - Live Chat - Medical Billing - Multi-Location - Multi-Physician - Patient Engagement - Patient Intake - Patient Portal - Patient Records Management - Patient Scheduling - Physician Scheduling - Practice Management - Registration Management - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine - Telemedicine Integration - Template Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/210524/Practice-Mate/#features) ### Recognition No recognitions have been awarded to Pabau No recognitions have been awarded to Practice Mate ### Deployment & support Pabau Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Practice Mate Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Pabau - By Pabau - Located in United Kingdom - Founded in Practice Mate - By Office Ally - Located in United States - Founded in ## Popular Comparisons [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.65 (613)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (363)](https://www.capterra.com/p/124590/EMA/reviews/) $59/month Price Contact vendor for pricing 4.6 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124590-140062/EMA-vs-Pabau-CRM) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (170)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) vs [EHR YOUR WAY](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (527)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) Contact vendor for pricing Price $800/month 4.4 Features 4.8 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-210524/EHR-YOUR-WAY-vs-Practice-Mate) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.65 (613)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [DocVilla](https://www.capterra.com/p/203619/DocVilla/)[4.97 (74)](https://www.capterra.com/p/203619/DocVilla/reviews/) $59/month Price $100/month 4.6 Features 5.0 4.4 Ease of Use 5.0 [View full comparison](https://www.capterra.com/compare/140062-203619/Pabau-CRM-vs-DocVilla) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (170)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) vs [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (828)](https://www.capterra.com/p/124769/CounSol-com/reviews/) Contact vendor for pricing Price $49.95/month 4.4 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/124769-210524/CounSol-com-vs-Practice-Mate) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.65 (613)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.44 (844)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $59/month Price $0 4.6 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/140062-195467/Pabau-CRM-vs-Care-Patron) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (170)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) vs [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (956)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Contact vendor for pricing Price $59/month 4.4 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/118981-210524/TherapyNotes-com-vs-Practice-Mate) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.65 (613)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,360)](https://www.capterra.com/p/129169/Tebra/reviews/) $59/month Price Contact vendor for pricing 4.6 Features 3.8 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129169-140062/Tebra-vs-Pabau-CRM) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (170)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) vs [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.14 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.0 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/81298-210524/Valant-Behavioral-Health-EHR-vs-Practice-Mate) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.65 (613)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (907)](https://www.capterra.com/p/98735/athenaOne/reviews/) $59/month Price Contact vendor for pricing 4.6 Features 3.8 4.4 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/98735-140062/athenaOne-vs-Pabau-CRM) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (170)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) vs [Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.71 (214)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.7 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/156391-210524/Kipu-EMR-vs-Practice-Mate) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.65 (613)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [HST Pathways](https://www.capterra.com/p/178241/HST-Pathways/)[4.10 (59)](https://www.capterra.com/p/178241/HST-Pathways/reviews/) $59/month Price Contact vendor for pricing 4.6 Features 4.3 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/140062-178241/Pabau-CRM-vs-HST-Pathways) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (170)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) vs [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (391)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) Contact vendor for pricing Price $75/month 4.4 Features 4.4 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/144484-210524/InSync-EMR-vs-Practice-Mate)