Pabau vs Wibbi: Which is a better fit?

My overall experience has been a very good one with this software, mainly because they have excellent customer service and the fact that it is very user friendly.

I have to do all the programing, its clunky, not intuitive and built like the original MAC. Lack of integrations- terrible back end- snapshot or dashboard is nearly non existent.

The amazing team are highly responsive to any queries. The live chat tool has been very helpful in solving many of the issues we faced during initial customization process.

Lack of integration with my preferred histology lab. The software has gone down a couple of times, which is a real problem as we rely so heavily on it for consent taking and clinical notes.

Allows us really good automation and helps with making us seem more professional. Good that we can use referrals, loyalty and gift vouchers.

Some of the templates were a little difficult to set up.

Customer Service has been great so far. Pricing has to be competitive and certain features need to be improved.

Can be difficult to use, and complicated to set up.

Relatively easy to use, "favourite" option is a nice tool for frequently used exercises, the ability to add exercises including photos and videos is great, and patients love the email option.

Sorry, I really tried to find a fault with Physiotec but struggled.

It has been a useful tool and has a good suite of features that make program design easy, and accessible to the clients as well as you the practitioner.

This would avoid having to choose from the drop down menu, speeding up the workflow.

Outstanding, simple, effective, helpful and amazing for the customer that I deal With and need the program.

I dislike that the exercise routine being built is on a seperate screen. I would prefer to see my routine in half the screen and the database on the other half.

Great and timely technical support, super easy to find exericses and add exercises. Absolutely love the two dog exercise modules which no one else has.

We have patients now that have been here multiple times, and it is difficult to sort through 10-15 different past exercise programs to choose.