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Pabau is designed for clinics of all types and sizes — from solo part-time practitioners, to multi-site national brands. It also serves all major industries.
Medical billing companies, physician groups, independent practices and physicians
Customer Service has been great so far. Pricing has to be competitive and certain features need to be improved.
I have to do all the programing, its clunky, not intuitive and built like the original MAC. Lack of integrations- terrible back end- snapshot or dashboard is nearly non existent.
The amazing team are highly responsive to any queries. The live chat tool has been very helpful in solving many of the issues we faced during initial customization process.
Lack of integration with my preferred histology lab. The software has gone down a couple of times, which is a real problem as we rely so heavily on it for consent taking and clinical notes.
My overall experience has been a very good one with this software, mainly because they have excellent customer service and the fact that it is very user friendly.
Some of the templates were a little difficult to set up.
Allows us really good automation and helps with making us seem more professional. Good that we can use referrals, loyalty and gift vouchers.
Can be difficult to use, and complicated to set up.
I like the software due to the ease and ability to maneuver quickly through different tabs and the flow of the set up. I also like the ability to customize the software for my needs and wants.
That needs to be fixed immediately. Also several times I had a computer glitches, where the entire exam was missing or history of present illness was missing.
We were an existing Medisoft user and went with Microwize for the cloud-based software. There are so many nice features that our office appreciates.
The main problem it does not have grammatical correction automatic, meaning if the sentence written with mistake, it will stay with mistake.
I am a fan of Medisoft’s support system. The team at Medisoft is very supportive and knowledgeable.
They are generalized and even if / when you do get a custom report there is still massive errors in the accuracy. Some of the reports take forever to run which makes it difficult to run in office.
I like the free updates and the ability to get assistance when I want.
The reports are difficult to get accurate information.
Pabau
Top FeaturesMedisoft
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