Sportsman Web vs Campground Solutions Reservation and Management System: Which is a better fit?

The last couple years Sportsman has been taking HUGE leaps and advances. I like where it's going and the webinars are SUPER GREAT, keep it up.

Developers are not working hand and hand with the end users, instead relying on an overworked staff to implement change. Facility management tool is poor.

The "small town" feel when you call in for support. I share this with many different people, really important to me to have similar people helping out and it's great if they happen to know you too.

I must admit, the software's excessive clicks required to access concession items was a bit bothersome.

I like the ease of use of Sportsman and the wonderful customer service attached.

Overall the discount functionality is a bit confusing to learn.

We have one place for all membership, activities, facility reservations, fees, and special events. It has been an amazing help during the last 2 1/2 years of shifting needs and new practices.

Sometimes events will show up on the calendar and you cannot get them off without deleting the event and re-adding it. It is ‘easy’, but annoying.

We are throughly impressed by the ease, accuracy, and very appealing nature of the system. We found that our costumers where increasingly satisfied with the straight forward way of booking.

Having an overview of the campground and which sites that are available was a complaint that our visitors did ask for.

We were really impressed. The training and implementation team were very good at showing the ease of use and the effects of changes made to the portal.

However, since we have 2 cancelation policies, it would be hard to apply the the partial refund or no refund depending on when they canceled their reservation.

Joy J

Owner Operator

No matter your experience. My customers have loved the change to this interface and have said the as the end user is super easy to make a booking.

Our main frustration with Campground Booking has been the slow turnaround time with fixes.

We love the ease of use, the immediate help we get from the company and the visibility it gives this facility.

We would also add the option for the costumer to cancel the reservation on their own, and just have our system update.