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better software since 1999
better software since 1999
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SimplyBook.me suits all small & med sized companies accepting bookings like beauty salons, schools, consultants etc. The Enterprise solution allows to manage all subsystems within the admin interface.
Small businesses who provide services. Over 100,000 users rely on vcita worldwide: accountants, lawyers, business & marketing consultants, coaches, counselors, fitness trainers, educators, and more.
Simplebook.me is so useful for client appointment bookings. Clients appreciate how simple it is to book sessions with our team, and we appreciate the simplicity of setting up the service.
It can be a little confusing as to how the extra features are charged for.
I looks great and I now have a website which can take bookings, payments online and gives me the opportunity to at the same time pull great marketing reports.
So far I haven't reenable to figure out how cancelled appointments get cancelled from my Google Calendar, that's a bit of a bother.
The software is reliable and in case u need some help, there is the live chat, that is very responsive and helpful. In general, it is very easy to work with.
I was having trouble finding the link to send to people I had to do a lot of copying and pasting.
It has been a wonderful experience and I get all my notifications as promise and all things they promise has been great customer service is also wonderful and very helpful.
Frustrating to not receive decent service when the app doesn't work properly.
They like widgets and say that it makes my website look put together and trustworthy. I LOVE that I can list my different services in sections and overall Vcita has great customer service.
THEIR LACK OF CUSTOMER SERVICE!!! As I said they are the life blood of my business but this is the 3rd time in less than 2 years my pop up is not working and neither is the scheduler.
Really good, they are brilliant at helping you to set up and get going, as well as allowing you to personalise your site. Vcita works really well with my website, which gives me peace of mind.
In the meantime my livelihood hangs in the balance, with all classes having to be cancelled and customers disappointed. I certainly feel ripped off.
Vcita is amazing for Customer management, including all functions and features, but the remote payments were the most exciting.
And they often take days on end to reply. I am so tired of "our developers are working on it but no ETA.
I love the ease of navigating through this software. It’s very user friendly and if I have questions I can call and get friendly customer service.
Customer service makes a business and Vcita is just so lacking in customer service, it is so disappointing.
Speaker 1: My name is Temiloluwa or Temi. I am from Music with Temikeys and we are a music services provider. My rating for SimplyBook.me is 3 stars. I tried out SimplyBook.me and I also tried out Wix, those are the only two I've tried out so far. I loved SimplyBook.me because it had certain features I needed, like being able to book services and automated mails. To help me stay organized basically in the way I scheduled my services. Those are the main reasons I loved SimplyBook.me. Using SimplyBook.me was quite straight forward actually. Everything was easy to navigate, all the features you needed, you can just use them. It was quite straight forward actually and then whenever you get confused there are guides and videos to help you. SO it is quite straight forward. Yeah, if you planning on using SimplyBook.me, I would say just go for it. I mean depending on the plan you're paying for their features are quite useful. They come in handy. Depending on the service you're offering anyway. For me it was quite handy.
Shanie: Hi, my name is Shanie and I am the CEO of Elevation Global Group. My company size is 28. We are a team of 28, and I rate Vcita a five. I use a lot of software because I run multiple companies, from transportation to media to online training school, and I use a lot of software. Prior to Vcita, I was using HubSpot and Setmore, then I tried Calendly. I tried so much different, Calendar, Nozzle. I tried a lot of different systems to try to get everything that I need, and Vcita just had everything. It's one software that does a little bit of everything. You can manage your customers, book appointments online, send invoices, and it integrates well with Zoom, being that everything is on Zoom now. So that's the reason why I really chose them, is they have more of everything that I need under one system, versus using a lot of different system to accomplish the same task. The initial process, like anything, it took a while because every part had to be done separately. Set up your calendar, transferring your customer, integrate. It wasn't a bad process, it just, it's a process. So when it's time to invite my team, it was pretty simple, because all I had to do was just click Invite and they were able to join without any problems. I will recommend trying it. I will recommend trying it, making sure that it's something that you really want, because if you don't use all of the features that's included in the software, then it could be a bit much. But if you are somebody that you're sending online invoices, you're booking online appointments, you want to automate some of your processes, then it's perfect for you.
Prioritize real-user-identified key features according to your needs to find your best fit.
SimplyBook.me
vcita
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