# Compare SimplyBook.me vs Vagaro 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SimplyBook.me and Vagaro based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/140086-153752/Simplybook-me-vs-Vagaro

---

# SimplyBook.me vs Vagaro Features and Cost Comparison

Last updated May 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SimplyBook.meVagaro2/4 selected

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.6 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

[## SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.6 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

Starting Price

€9.90/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.3

Customer Service

4.5

Reviews Sentiment

Based on [1,283 reviews](#user-reviews)

Positive

1,199

Neutral

55

Negative

29

[## Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting Price

$23.99/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [3,632 reviews](#user-reviews)

Positive

3,423

Neutral

120

Negative

89

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## Summary

* * *

Key features rated by users

Features selected based on 17,184 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Appointment Management

4.7

Online Booking

4.6

Calendar Management

4.5

Credit Card Processing

4.4

Availability Management

4.7

83%Fit

High performer

Feature ratings

Appointment Management

4.7

Online Booking

4.6

Calendar Management

4.6

Credit Card Processing

4.6

Availability Management

4.4

User satisfaction

User satisfaction

4.6

User reviews[1,283](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.5

Customer support

4.5

User satisfaction

4.7

User reviews[3,632](https://www.capterra.com/p/153752/Vagaro/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.6

Price starts from

Price starts from

€9.90Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$23.99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

SimplyBook.me suits all small and midsize companies accepting bookings, such as beauty salons, schools and consultants. The tool helps administrators manage all subsystems within the admin interface.

Best for

Salons, spas, med spas, barbershops, fitness studios, yoga, Pilates, martial arts, massage, chiropractors, mental health, and pet grooming — solo pros to multi-location enterprises.

## User reviews

Pros & cons

OR

Oliver R.

Owner

> "The best features is definitely the documentation function, which allows you to save emails, photos and documents related to..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6837495)

KN

Katrin N.

Owner operator

> "The system doesn't recognise it's own bookings. If you're a solo entrepreneur with a life who can't spend constant time on a laptop to..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6871582)

PG

Peter G.

owner

> "The system was highly customizable made it easy for clients to book, reschedule, or cancel appointments on their own."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7071226)

Eliška Š.

Production

> "Ironically, the most challenging part of the setup was connecting the payment gateway, since Stripe’s process is quite confusing."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7042150)

VR

Verified Reviewer

Business Development Director

> "The automation saves us hours of administrative work each week—no more back-and-forth emails or double bookings."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7119911)

VP

Vanessa P.

Counselor

> "The automatic renewal takes a couple days to hit the account, and in those days features are turned off so clients don't get their..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6396803)

VR

Verified Reviewer

Business Development Director

> "Saves Time & Reduces Admin: Users love that it eliminates back-and-forth emails and phone calls for scheduling."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7119911)

TA

Temiloluwa A.

Tutor, Musician

> "the site takes a while to load certain webpages especially the page that shows dates, times and services to be booked"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394038)

MA

Michael A.

Founder

> "SimplyBook.me works great for our use — it connects with all 3 major platforms (including iCloud calendar), and is easy enough for..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7041988)

KN

Katrin N.

Owner operator

> "The provider app doesn't have enough functionality to really be useful (this seems to be an issue with all booking systems..)"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6871582)

Eliška Š.

Production

> "We actually use SimplyBook.me for organizing a two-day event, not for running a business, and it still provides everything we need."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7042150)

AP

Aziza P.

Owner teacher

> "I don't like how sometimes it shows your schedule in reverse as some of my clients have paid for future invoices instead of the..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6396547)

AK

Andrew K.

President

> "I've tested over 40 other booking software's and Simpybook is by far the best for a mult-location, multi-calendar, multi-staff,..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6401017)

CB

Ching B.

Teacher

> "The limit of 8 custom features feels too restrictive."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6858310)

RG

Ryan G.

Technology Lead

> "It was very easy to set up an embed on our website to allow our customers to book auto detailing appointments with SimplyBook.me, and..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394968)

KN

Katrin N.

Owner operator

> "way sync is pointless - if you're like me and that feature was a main driver to sign up, don't."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6871582)

VR

Verified Reviewer

Business Development Director

> "It’s incredibly intuitive and simple to use, allowing us to set up and manage appointments with zero hassle."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7119911)

NF

Nathan F.

Director

> "I did not like that I had to pay for setting up a custom domain (to link one I already own - ostensibly for SSL which doesn't make..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6218668)

LN

Lydia N.

Health Coach

> "Fantastic features, easy to use, seamless integration with calendar and other apps."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7115875)

Rajesh S.

Owner

> "Initially we had lot of trouble mainly due to number of fields required."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7034750)

VR

Verified Reviewer

Student

> "My experience has been great for streamlining my bookings."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7125643)

NA

Nyshea A.

Certified Life Coach

> "does not provide ease of use and the platform editing is not the easiest to use, the features you actually need require more money but..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6404505)

AK

Avash K.

RA

> "A lot of booking website rely just on its website and connected calendars but SimplyBook gives app on paid plans so its easier to use..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6535525)

JR

Jody R.

Owner

> "The first, if you start on the free plan and then upgrade to a paid plan, you CANNOT go back."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6399926)

VR

Verified Reviewer

Business Development Director

> "Ease of Use: The platform is consistently described as "easy to set up," "intuitive," and "effortless" for both business owners and..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7119911)

AM

Anna M.

Owner, web developer, designer

> "Some paid functions are quite expensive compared to other systems I tried."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6855526)

KO

Kaylin O.

Founder

> "Also compared to US-based companies it is sooo affordable and I love all of the custom features that are included especially the..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6396488)

KB

Kristen B.

Center Director

> "There are too many areas that also have to be updated and it becomes frustrating to use and takes time to figure it out."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394866)

JH

Justin H.

Administrator

> "The exceptionally high level of features and customization options, especially when compared to other booking options / software."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6760826)

MS

Melanie S.

Owner and Principal Designer

> "It's a little tricky to navigate the back end so if you aren't in there regularly it can feel like learning it all over again."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6395204)

SM

Sandy M.

Chair

> "It’s is affordable and seems to be nearly endlessly customizable. "

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7103957)

AM

Anjal M.

QA

> "It's expensive when trying to upgrade and creates trouble while trying to send the link."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6656907)

LD

Loren D.

Director of Personal Image

> "The customization aspect of everything. Although setup can be confusing, once you get past that, being able to customize it is very..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394929)

MS

Madison S.

Associate Director of Residence Life

> "As an administrator its difficult to book on behalf of other people, and looking at the calendar is confusing"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6395028)

SM

Sandy M.

Chair

> "I have received excellent assistance from the representative I worked with and all the customer support folks I’ve chatted with..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7103957)

TW

Tanner W.

Owner

> "The features are a little tough to figure out, they aren’t explained very well, so you have to do trial and error to figure them out"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394131)

KN

Katrin N.

Owner operator

> "I like the idea of the scheduling app for providers as well as clients."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6871582)

Matthew C.

Certified Hypnotherapist

> "It can become expensive when you have to upgrade to get more features."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394618)

CB

Ching B.

Teacher

> "Saved me so much time and cost—I didn’t need to build my own booking system from scratch."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6858310)

JH

Justin H.

Administrator

> "Customization is something of a double-edged sword - the more you have, the more complicated things become. "

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6760826)

AB

Angelica B.

University intern

> "The software's reporting features also provide insightful data on appointment utilization, enabling data-driven resource allocation..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4866964)

RK

Rachael K.

Dog and cat groomer

> "It glitches and needs to bre refreshed frequently."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6395385)

AF

Ashley F.

Personal trainer and nutritionist

> "I can cancel, reschedule and book appointments fast and easily through the app."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6402363)

SA

Stephanie A.

Owner

> "I’ve had a lot of trouble with people trying to get gift cards."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394315)

NO

Nick O.

Owner

> "Its platform is pretty simple to use and after a while, everyday tasks become easy."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7084029)

MW

Mark W.

Owner

> "However that is because the program has so many options and features I don't use."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394317)

JT

Judy T.

Owner

> "A good app and software to assist with the booking of rooms for my co-working space."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394202)

JM

Jai M.

Massage Therapist

> "That being said, I have no loyalty under capitalism, so when and if such a service comes along, I will take them under consideration."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6408829)

JC

Jesse C.

Photographer

> "My clients get timely notifications, ensuring they're prepped and ready for their shoot, which in turn guarantees better results and..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4979490)

CG

CoSha G.

Hair Stylist

> "My Clients Don't Receive Text Messages"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6409042)

CB

Ching B.

Teacher

> "It’s easy to set up and has saved me time and costs compared to building a booking system with WordPress."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6858310)

KT

Kendyl T.

Nail Technician

> "Besides not getting my notifications sometimes i’d say nothing !"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6396595)

SS

Salar S.

Marketing and Design

> "With the support, I have built a great system for bookings that my employees can easily manage."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6384567)

AG

Alexandra G.

Owner of AG Tutoring LLC

> "I wish the service providers could see the sessions in their timezone just like the clients can, but the system only allows you to..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4224595)

Eliška Š.

Production

> "Both options were extremely helpful, and everything was successfully configured in the end."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7042150)

SH

Stephan H.

Ceo

> "Too expencive when you need more Features, every Feature costs money, Not perfect for rental Business"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6100847)

MC

Marcy C.

Event Manager

> "I like the ease of it and the ability for clients and future clients to schedule appointments."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394760)

AL

Aleyna L.

Owner

> "I don't like how complicated it is to make changes."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6395034)

VR

Verified Reviewer

Director

> "This allowed us to sync with business calendars, process payments, send reminders, and more."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___5095157)

KG

Katie G.

Physiotherapist

> "Also, the analysis of the data is helpful but you are unable to assess how many sessions each client has had on the export option,..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4051946)

HD

Hisham D.

CEO

> "Very easy to use, including all payment methods in the Scandinavian area, does what it should for an easy workflow"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6829839)

SJ

Stacy J.

Program Director

> "We want to be able to, for example, only allow clients who have been prescreened to register for certain events, but we don't see a..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4224724)

SP

Sami P.

Company Founder

> "I love how multifunctional it is, and the customer service is always really helpful. "

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7038638)

TK

Tim K.

Owner

> "Simplybook.it does that on a simple level, but after several years in use it really frustrates me, that their (paid) features are not..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6287831)

JG

Jason G.

CEO

> "The integration of additional elements that support overall customer experience."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394868)

TK

Tim K.

Owner

> "The usability and admin interface in general is far from intuitive and current UX standards."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6287831)

Luz mary R.

teacher

> "The ability to accept different types of reservations, such as services, products, memberships and packages, is incredible."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___5003252)

HG

Heidi G.

Owner

> "lack of customization, user interface/expereince"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6186352)

BY

Bruce Y.

Owner

> "Sometimes when I reach out through the live chat I quickly get my questions answered."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6510175)

DJE

D. J. E.

LMT

> "The software is not user friendly enough."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6596886)

TF

Thanasis F.

owner

> "What sets SimplyBook.me apart is the level of customization available."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6471841)

BH

Beomjin H.

Co-Founder

> "A quick fix to put out a fire, but not viable for long-term growth."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4835724)

EN

Eric N.

Manager

> "For us, using it as a booking system is our top priority, and it does this well."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394824)

JP

Juliette P.

CEO

> "The problem is that we have 2 showrooms and we had to pay 2 times for the app, one for each showroom."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___3545559)

KJ

Kayla J.

Pet Sitter

> "I like that you can save each client and use their info in the future."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394031)

JH

Joanna H.

Director

> "The scheduling part - where one puts the availability is really terrible."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4906277)

AA

Angela A.

Senior Teaching and Learning Administrator

> "It's simple to use and to set up new service providers. Whenever there are questions the online chat facility always deals with issues..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6474983)

JH

Joanna H.

Director

> "There are not time zones for users. And finally, the pricing is also bad."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4906277)

DJE

D. J. E.

LMT

> "The CSR are very responsive and helpful, That is why this software scored higher for me."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6596886)

JH

Jerome H.

IT Officer

> "By far the biggest issue I have is the duplication of clients ."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___5081946)

[View Reviews](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

DB

Diane B.

Owner

> "The customer support is reliable and helpful, and the reporting and bookkeeping features make it easy to stay organized and keep track of performance...."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

AN

Amanda N.

Owner

> "The least thing I like about Vagaro is the fact that I cannot do deposits without having the shopping cart purchased so I pay an extra fee just to collect..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131691)

CT

Courtney T.

Business Owner

> "The platform helps streamline bookings, reduce no-shows with automated reminders, and keeps everything organized in one place."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440)

JH

Julie H.

Owner and Licensed Esthetician

> "Every time I rebook a customer, I am forced to enter that it is a returning guest and Vagaro should have the intelligence to know that if I am "REBOOKING"..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130212)

Monica D.

OWNER

> "I struggled setting up my own webspace with other products, but their University and help videos, as well as other features such as their payment..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028)

JB

Julia B.

Owner Esthetician Massage Therapist

> "One main issue is the marketing email "queue", if I want to pre plan an email campaign, odds are it won't go out at the time specified."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128465)

TM

Tasha M.

Cosmetologist

> "The automated reminders and confirmations are a huge plus—they save me time and reduce no-shows. And to top it off, the checkout process is quick and..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126867)

AW

Ashley W.

Massage therapist

> "Sometimes it won’t allow my clients to leave a review even after a service also on booking part I don’t like how the available days are so light, not very..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725)

TC

ToE C.

Owner

> "I love that I cna use the app on my phone, tablet or computer. And when tou make an appointment or change it immediately goes to the cloud and updates in..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128363)

AS

Arne S.

Esthetician

> "The pricing is still something that I struggle to accept. While the à la carte model is beneficial, the features that are optional I find are necessary to..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136)

DB

Devin B.

Salon hairstylist

> "How my business runs smoothly and I’m able to complete all my booking tasks everyday with all of my clients"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126713)

BL

Barbara L.

Owner stylist

> "Sometimes there is glitches in the software or slow operation, I don’t use the payment processor available because it seemed deposits were slightly..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905)

CA

Chanelle A.

Hairstylist

> "For salons, spas, fitness studios, or independent service providers, that “everything in one place” approach can save a lot of time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

John G.

Owner and CFO

> "We only subscribed to the program for 1 month. Upon cancelling our subscription we were charged and additional $140 (free card reader fee)"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

MW

Madison W.

Esthetician

> "The interface is clean and makes booking, managing clients, and running my business seamless and efficient."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128173)

VA

Valentina A.

Owner

> "My spa used vagaro for a full year and we couldn't wait to switch. While Vagaro offers many features, they up charge for everything and their software is..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032)

NT

Nicole T.

Owner

> "I loved Vagaro the use of the calendar, the free website, how I was able to colorize my clients."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7069498)

HT

Holly T.

Owner and nail artist

> "I also don’t like that I have to pay $10 a month of customers to leave a card on file and use a payment processing system."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001)

SN

Sheri N.

Cosmetologist owner

> "My overall experience is Awesome helps my work life and makes my jobs easier and my clients get reminded of appointments so less clients missing appt"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128142)

JY

Joanna Y.

Owner

> "Things they messed up on:-Importing appointments with the wrong duration, double booking, having 2 clients show up once.-Imported wrong prices for..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6691519)

AS

Arne S.

Esthetician

> "Also the customer service and availability of representatives is top tier, I love that I can call and get someone knowledgeable on the phone whenever I..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136)

Ramika G.

Salon owner

> "Only when there is a glitch in the system and you're trying to check ppl out or book appointments can be frustrating"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894)

TR

Tammi R.

Salon Owner

> "With the help of the text reminders and wait list options, my books stay filled without every having to pick up a phone and call a client."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7014509)

GU

Gaby U.

Salon owner

> "There’s not enough tailoring options for non-hairstylists to use for client appointments times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128210)

DB

Diane B.

Owner

> "It’s a solid platform that supports both the day-to-day operations and long-term growth of my business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

John G.

Owner and CFO

> "Also crashed multiple times, especially when creating new appointments and changing pricing or service times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

DB

Donielle B.

Licensed esthetician CEO

> "I also appreciate how everything is in one place, from payments to client history, which helps me stay organized and save time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131829)

NC

Nicky C.

MANAGER

> "Rent collection request for employee to add credit card never works, its very frustrating and this has been going on for years."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129211)

MC

Maisie C.

Owner CEO

> "I love the organization, easy capability for my clients payments, and pace of receiving my funds from my business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128134)

JE

Juliana E.

Owner

> "The app constantly glitches when doing basic tasks like looking at past appointment dates."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7143222)

Simple R.

Senior executive HR

> "Vagaro tend to be positive, primarily due to its user-friendly interface, extensive feature set for scheduling and managing appointments, and its..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6373614)

John G.

Owner and CFO

> "Online program is very slow (line ups at front desk due to waiting on software pages to load."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

CA

Chanelle A.

Hairstylist

> "The online booking system is convenient for clients and helps reduce back-and-forth scheduling."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

WL

Whitney L.

Owner

> "I dislike the fact that if a consumer books an appointment for another family member, such as a child, they don’t allow reviews from the one who booked..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6848113)

HT

Holly T.

Owner and nail artist

> "The ease of scheduling, the way my schedule looks visually, the way I can add on variations to services."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001)

ND

Nicole D.

Massage therapist

> "Sometimes there are issues when Vagaro’s system goes down and you can’t access needed information but this is very rare."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144)

MM

Melissa M.

Owner Esthetician

> "Overall, it’s an easy software to use with multiple different booking functions creating you on website text marketing email marketing an appointment..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129242)

NC

Nicole C.

Esthetician

> "The people are great with support but it kicks me out of the chat when I go through different pages and I have to restart sometimes"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128211)

LJ

Lauren J.

Salon booth owner

> "Scheduling and appointment management are the best features of this platform."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128566)

CE

Carissa E.

Esthetician

> "A common and significant complaint is that the online booking interface for clients can be temperamental."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128683)

CA

Chanelle A.

Hairstylist

> "The booking interface is generally smooth, and clients can easily schedule online or through the Vagaro marketplace."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

LW

Lauren W.

Owner

> "I don’t like when I have to add money on extra service like website and forms etc."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128452)

ND

Nicole D.

Massage therapist

> "It is a great system for client management and scheduling as well as appointment management."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144)

TR

Toni R.

Owner

> "I also don't like the new way of character counting for text message promotions."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131648)

MC

Melanie C.

Acupuncturist, Owner

> "Having my patients able to book and reschedule themselves is a time saver."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128178)

DB

Diane B.

Owner

> "What I like least about Vagaro is that it can be slow at times, which can be frustrating during a busy day."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

ND

Natalie D.

Lead Trainer

> "great value for what you get, i also like that other people use it so its nice that some customer are already used to using it to booking other things."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7132513)

Samantha E.

Owner Operator

> "Sometimes the navigation can be a little challenging and takes more clicks than what I would like to do to be efficient"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532)

SB

Sarah B.

Owner

> "Vagaro transferred my data from my previous company saving me a lot of time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126839)

HG

Hestin G.

Owner

> "UI - The application frequently freezes up, screens lock you into a window, forcing you to refresh the page, losing all information contained."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6302125)

SF

Stacey F.

Founder

> "It’s given me the tools and resources to both launch and scale my service-based business with confidence and professionalism."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7023931)

SB

Shannon B.

Cosmetologist

> "I won't get my money deposited until almost noon the next day! And I cant see the amount being deposited once its in process."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487)

Samantha E.

Owner Operator

> "Very easy tool for scheduling and appointment management as well as payment processing."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532)

AH

Alyssa H.

Salon Coordinator

> "I’m not a huge fan of the calendar feature, it does this weird thing when there’s no booking available for the day selected."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6827800)

Monica D.

OWNER

> "Their widgets and links, as well as the software's look and feel, are very professional."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028)

TD

Traci D.

Hairstylist

> "If Vagaros system goes down I can’t access my clients stuff therefore I am"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127426)

MH

Maranda H.

Cosmetologist

> "I love the drag & drop email builder to make templates for future use"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127903)

John G.

Owner and CFO

> "Also, You can't see a report with the receipt total from a clients service."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

AW

Ashley W.

Massage therapist

> "I like being able to send out emails after clients receive a service"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725)

VA

Valentina A.

Owner

> "The platform also looked outdated and the client facing software is clunky and frustrating to use. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032)

KM

Kenny M.

Owner

> "It's been helpful for my business, but not without it's quirks and intermittent connectivity issues. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128482)

VR

Verified Reviewer

Driver

> "I don’t like having to retype my password every time when accessing the app."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7111856)

KD

Kristle D.

Aesthetician

> "I love that I can schedule my emails & customize it how I want too."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128203)

KS

Kristin S.

Massage Therapist

> "My clients seems to have more difficulty than with Schedulicity, the site I used before it was acquired by Vagaro."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128547)

Ramika G.

Salon owner

> "Everything you need for your finances, services, follow ups, reminders and user friendly."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894)

MC

Morgan C.

Hair stylist

> "I would give it a 7 out of 10— worst timing when it decides not to work or someone is working on the back end of it…"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126702)

MB

Mona B.

Salon suite owner

> "I love Vagaro because it’s super easy for my clients and I, customer service it top tier and I feel like I get a lot more than I’m actually paying for..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128192)

MC

Michelle C.

Assistant Salon manager

> "From my experience as a customer/client I just need to go on and schedule an appointment to get a service done and I was able to do so and it’s a simple..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6662036)

BL

Barbara L.

Owner stylist

> "I love that you can call and talk to knowledgeable techs in the customer service department the best."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905)

VC

Vee C.

Owner-operator

> "Over time, pricing structures changed, features that were beneficial changed, then it became overly priced with not enough to validate paying what I was."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7042686)

MR

Mekaela R.

Esthetician

> "Easy scheduling, easy to add services, sleek simple website, never encounter outages, takes deposits,"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129519)

TS

Tamar S.

Owner

> "It’s confusing how the Cilent has to sign before providing a card to process."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130927)

Md Alam K.

freelancer

> "All in one solutions for selfcare with easy user interface, robust for managing appointments, class, staff, scheduling."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6354197)

SB

Shannon B.

Cosmetologist

> "My clients are connstantly textimg me because something isn't working when trying to book online."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487)

LR

Lisa R.

Hair stylist

> "I love the extensive records that I can access for clients and for business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131093)

SP

Sivan P.

Owner

> "In my first week using Vagaro, they held my very first credit card payment with no valid reason — after I had already done the service."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6871779)

TE

Thary E.

Lash Artist

> "I’ve been using this for a few years now and it’s been okay so far minus the updates sometimes can cause glitches."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128209)

CT

Courtney T.

Business Owner

> "The monthly subscription can be expensive, especially for small businesses."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440)

LS

Lynn S.

Owner esthetician

> "Vagaro integrated seamlessly with my bookkeeping software ."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128446)

KM

Kenny M.

Owner

> "Paypro mini loses connection to paypro every day. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128482)

[View Reviews](https://www.capterra.com/p/153752/Vagaro/reviews/)

## User interface

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)

4.57 (1,283)

4.67 (3,632)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

SimplyBook.me

29/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/140086/Simplybook-me/#features)

Vagaro

Top features

31/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/153752/Vagaro/#features)

### Recognition

SimplyBook.me is recognized as a top-rated tool in 5 Capterra Shortlist reports

Vagaro is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

SimplyBook.me

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Vagaro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SimplyBook.me

-   By SimplyBook.me
-   Located in Cyprus
-   Founded in 2008

Vagaro

-   By Vagaro
-   Located in United States
-   Founded in 2009

## Popular Comparisons

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

vs

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4.4

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4.6

4.3

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[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

vs

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$19.99/month

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Features

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4.6

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[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

vs

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

€9.9/month

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4.4

Features

4.7

4.3

Ease of Use

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[View full comparison](https://www.capterra.com/compare/140086-191978/Simplybook-me-vs-Acuity-Scheduling)

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

vs

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

$23.99/month

Price

$20/month

4.6

Features

4.7

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/153752-191978/Vagaro-vs-Acuity-Scheduling)

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

vs

[Doctoralia for Specialists](https://www.capterra.com/p/253301/Doctoralia-Pro/)[4.67 (409)](https://www.capterra.com/p/253301/Doctoralia-Pro/reviews/)

€9.9/month

Price

€69/month

4.4

Features

4.6

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/140086-253301/Simplybook-me-vs-Doctoralia-Pro)

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

vs

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

$23.99/month

Price

$28/month

4.6

Features

4.7

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/153752-174830/Vagaro-vs-GlossGenius)

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

vs

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

€9.9/month

Price

$28/month

4.4

Features

4.7

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/140086-174830/Simplybook-me-vs-GlossGenius)

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

vs

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

$23.99/month

Price

$99/month

4.6

Features

4.0

4.6

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/40229-153752/MINDBODY-vs-Vagaro)

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

vs

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

€9.9/month

Price

$99/month

4.4

Features

4.0

4.3

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/40229-140086/MINDBODY-vs-Simplybook-me)

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$23.99/month

Price

$0

4.6

Features

4.3

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/153752-195467/Vagaro-vs-Care-Patron)

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

€9.9/month

Price

$0

4.4

Features

4.3

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/140086-195467/Simplybook-me-vs-Care-Patron)

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

vs

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.84 (651)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

$23.99/month

Price

$39/month

4.6

Features

4.6

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/153752-178722/Vagaro-vs-ClinicSense)