SimplyBook.me vs Square Appointments: Which is a better fit?

Speaker 1: My name is Temiloluwa or Temi. I am from Music with Temikeys and we are a music services provider. My rating for SimplyBook.me is 3 stars. I tried out SimplyBook.me and I also tried out Wix, those are the only two I've tried out so far. I loved SimplyBook.me because it had certain features I needed, like being able to book services and automated mails. To help me stay organized basically in the way I scheduled my services. Those are the main reasons I loved SimplyBook.me. Using SimplyBook.me was quite straight forward actually. Everything was easy to navigate, all the features you needed, you can just use them. It was quite straight forward actually and then whenever you get confused there are guides and videos to help you. SO it is quite straight forward. Yeah, if you planning on using SimplyBook.me, I would say just go for it. I mean depending on the plan you're paying for their features are quite useful. They come in handy. Depending on the service you're offering anyway. For me it was quite handy.

Carolyn B.: Hi, I'm Carolyn, owner Carolyn's Mobile Cat Grooming, it's a small business, and we give Square Appointments a four out of five stars. Prior to using Square we were using a patchwork of applications and we thought moving into Square Appointments would bring it everything into one space concisely for us. I really like that Square keeps us organized, and I also like their reputation. My customers are comfortable with it, they know them, and we're able to move on to the business at hand. Setup process was a little bit cumbersome for us as a company, just because of the massive numbers of contacts we already had with Google. The syncing isn't perfect with Square as far as syncing contacts from communications in say Google Workspace and then onto Square, you have to create a whole document, and then there's duplicates and issues with it being formatted correctly. However, their customer service is at hand and they're very patient and they're happy to help figure out any problems that you come across. They do have a service where they'll do it for you and format it for you, but again, I spent a couple of months fixing that for our company. Otherwise, I found their setup process to be easier than some. You get bombarded by a lot of steps that you want to take. However, they do offer a step-by-step list so you know, oh, you completed this step, you haven't completed this step, so it does help you keep organized in that respect. I would definitely ask Square to upgrade their syncing across platforms such as Google Workspace and Google Contacts, but other than that I was pretty happy with the initial setup process. If you're thinking about using Square Appointments, I would start slow. They have a lot of bells and whistles that you can purchase, but it's easier to grow into their product than it is to start large and then move back a little bit. They have some really great basic options that have a lot of tools available, you may not necessarily have to start on their largest package. I like Square and I'm happy to be with them.